David Keefe Fine Jewellery image

David Keefe Fine Jewellery

Jewelry store

😠 Didn’t appreciate the poor service and weird attitude from the elderly Asian lady, in a very rude and disrespectful manner. If you are after a piece of jewellery and decent customer service in the same time, go look somewhere else. I would definitely not return. People often mention David, ring, service, Keefe, staff, happy, team,


Address

Lynmall Shopping Centre, Memorial Drive, New Lynn, Auckland 0600, New Zealand

Website

www.davidkeefe.co.nz

Contact

+64 9 827 3325

Rating on Google Maps

4.70 (85 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 5 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: David (21) ring (16) service (14) Keefe (14) staff (10) happy (7) team (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Abigail L. 2 years ago on Google
    Didn’t appreciate the poor service and weird attitude from the elderly Asian lady, in a very rude and disrespectful manner. If you are after a piece of jewellery and decent customer service in the same time, go look somewhere else. I would definitely not return.
    3 people found this review helpful 👍

  • 5/5 Sean A. 2 months ago on Google • 67 reviews New
    Literally better than the high street/Queen Street brands. Literally, custom whatever you need and it's magnificence. Customer service like you would expect from back in the day. Adore this place, I buy all my watches from them and all my wife's everything.

  • 5/5 Maria 3 months ago on Google • 12 reviews New
    By far the best jeweller in the North Island..! Customer service is excellent. David and team answered my emails straight away, with any questions I had. They are very informative and tell you everything you need to know about the item you are buying. They offer guidance for all budgets and the website is really easy to use. Super fast delivery also. Thank you so very much David Keefe Fine Jewellery for all your help and kindness… Maria 🌺
    1 person found this review helpful 👍

  • 5/5 Sunil K. B. 2 years ago on Google
    Bought a Tag Heuer watch from David Keefe Jewellers. After sales support was simple stunning to say the least. These people really know how to look after their clients. I highly recommend dealing with these people for any purchase. David Keefe and his manager Rob know exactly what customer service is all about. I have dealt with other jewellers also but none provided the experience these people provided. Felt immensely looked after. I guarantee you that you will not be disappointed at all
    1 person found this review helpful 👍

  • 5/5 Rachael M. 2 years ago on Google
    Extremely high level of customer service. Communicated back and forth with David and Nina throughout lockdown going through the process of quoting, designing & making my engagement ring - very quick to respond, made the whole process very smooth & easy, & we are incredibly pleased with the final product. Thank you!
    1 person found this review helpful 👍

  • 5/5 Esme C. 2 years ago on Google
    I received a ring from David Keefe Fine Jewellery for my birthday and I'm absolutely blown away by the beauty, quality and elegance of the piece. It is absolutely perfect in every way and the detail on the ring keeps taking my breath away. There is always such an exceptionally stunning range on offer at David Keefe and everyone that works there is friendly, welcoming, knowledgeable and passionate about jewellery. Thank you so much!
    1 person found this review helpful 👍

  • 5/5 Darius F. 2 years ago on Google
    I am truly pleased to deal with professional staff. They listened carefully and accommodated all my needs. Rob is totally an amazing guy. He went beyond and above to make sure I'm happy with my purchases. I will definitely go back again.
    1 person found this review helpful 👍

  • 5/5 Ryan 9 months ago on Google • 39 reviews
    Over the past two years I have purchased several watches from David Keefe Jewellery, I keep going back because the attentive staff and service they all provide are exceptional. It's nice to walk out of a retail experience knowing your custom was genuinely appreciated and that you were made to feel special. A true boutique experience. I also know that if there's any issues with any of the watches that the team at David Keefe will guarantee it's repair. Thanks again to the awesome team at David Keeffe Jewellers.

  • 5/5 Chris S. 7 months ago on Google • 38 reviews
    I received friendly, efficient service from the knowledgeable staff .Very happy with my purchase.

  • 5/5 Dean A. 3 months ago on Google • 37 reviews New
    I've purchased atleast 6 watches and 1 piece of jewelry over this year, lovely staff always happy to help and inquire for any orders and needs, I was also able to meet David, very humble and easy to talk too, the staff never puts me under pressure to buy, great store

  • 5/5 wuuki 4 months ago on Google • 15 reviews
    We got my engagement ring resized with David Keefe and customer service was amazing, they answered my partner’s many questions over the phone and explained to us the process and risks of the process. In the end, there was nothing to worry about and the ring turned out perfect! The owner is kind and remembered us. Would recommend 👍

  • 5/5 Eugene G. 4 months ago on Google • 8 reviews
    I would love to give some feedback regarding my shopping experience at David Keefe. Especially the staff members who attended first a lady with a darling personality. Also thank you Rob for being so bloody patient. I give the staff a 100% for customer service and satisfaction. I also would like to comment on the shop and how the shops organized which is clean and offers every relaxing environment. This really is not your average shop and staff, the staff stand don't come to you and try and smear something of to these guys are actually absolutely incredible. Kind regards Eugene Grobler

  • 5/5 Lara S. 6 months ago on Google • 6 reviews
    David Keefe was recommend by my insurance company to replace a lost bracelet for me and was so good to deal with. He was such a great communicator via email, on the phone and in the store. The store is a long way from my house and David was always careful to tell me the times when he would be there and on all three visits he was immediately available when I got there. He really took the time to understand what I wanted and seemed to really understand the sentimental value and why I really was fixated on wanting something identical to the bracelet I lost and worked with the insurance company on this so they contributed a bit more. And as a result I got exactly what I wanted. All the knots had to be hand made and the length, style and clasp are all exactly as I asked for. My bracelet is beautiful and I’m so happy. Thanks David.

  • 5/5 Min Z. 3 months ago on Google • 3 reviews New
    Communication was quick and pleasant via email, phone or in person! The staff are super helpful and mindful of the details. Service is quick and easy as well. We are happy to have chosen David Keefe for our shopping!

  • 5/5 Antony W. 2 years ago on Google
    Recently took a watch to have a battery changed, left it with them and would collect approx 1 week later, phoned and spoke to the watch repairer and he said that there maybe a problem with it as it would occasionally stop. I went to collect it and there was no charge for the battery replacement which I thought was a really kind gesture, we have dealt with Keefe's before and always find them welcoming and friendly with professional service, when the watch does stop I will be buying a replacement off them Highly recommend

  • 5/5 Karen & Mike P. 8 months ago on Google
    We have been customers of David Keefe Jewellers since the early 90's. David and team always go above and beyond in the service and advice department. Purchased ready made jewellery and have had jewellery made - they always meet our expectations. Thanks Team😊

  • 5/5 Kelvin M. 9 months ago on Google
    Fast & efficient repair of gem stone insert of rose gold ring. Thank you

  • 3/5 Jamie A. 1 year ago on Google
    Took a ring in for resizing. I got a quote for the resizing over the phone after leaving the ring at the shop. When I went to pick up after the service they charged me $100 more than what was quoted. The ring looks amazing and am super happy with the final result. A bit taken back I wasn’t advised of the extra cost but probably my fault I didn’t get the quote in writing. otherwise very happy with the final result of the ring. Thanks!

  • 5/5 Aly H. 1 year ago on Google
    We are about to celebrate our 40th Wedding Anniversary on 22/1/2023 For our 1st anniversary 22/1/1984 I purchased a gold box chain for my husband. He still wears it every day. Thank you David Keefe. I’m also currently wearing my 25th anniversary ring, we purchased from you. We now live in Aussie otherwise I would pop in too see you xx great quality.

  • 5/5 Pam P. 3 years ago on Google
    I can't thank Rob and his team enough for all their effort on the repairing and upgrading my engagement ring. Great communication and the craftsmanship is impeccable. First class service. From dealing with the insurance company to helping us re-design my ring, all while we were in lockdown!! It was a very positive experience.

  • 5/5 Juanita W. 2 years ago on Google
    The most amazing craftsmen. Thank you for listening so well Cant wait to see the finished product. Update My wedding band is perfectly stunning compliment to engagement ring. Service is first class. I get so many comments on how lovely it is. One lucky wife.

  • 5/5 Calvin K. 10 months ago on Google • 2 reviews
    Thank you David Keefe fine Jewellers and thank you for the team members they are so patient and friendly professional gave me lots of ideas to helps me to design my dream anniversary ring when I received the ring which is breathtakingly . You guys are amazing 👏 ❤ 💖


Call +64 9 827 3325 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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