1/5 Prachi S. 7 months ago on Google • 33 reviews
Worst
customer
service
experience
received
today.
I
visited
the
shop
today
to
get
an
update
on
my
jewellery
as
they
were
supposed
to
give
me
a
call
few
days
ago
with
un
update.
The
lady
in
specs
with
orange
hair
working
over
there
said
'ohh
I
forgot
to
call
you'
and
when
I
asked
more
questions
she
started
arguing
with
me
rather
than
apologizing
and
told
other
lady
working
there
in
gujarati
language
that
she
is
blaming
me
for
nothing.
Well
lady,
you
forgot
to
give
an
update
to
customer
so
of
course
customer
will
blame
you.
Learn
about
customer
service
first
and
then
work
in
customer
facing
role.
Not
recommended
place
to
deal
with
your
valuables.
‐-‐--------‐------‐------‐------------------------------------
The
review
is
not
about
speaking
in
gujarati
it
is
about
unprofessional
and
rude
service.
And
that
lady
realized
it
later
after
she
finished
talking
about
me
on
my
face
to
other
staff
when
i
told
her
that
i
understands
gujarati.
Also
I
am
particularly
talking
about
only
one
of
your
staff
who
talked
to
me
rudely.
Not
other
staff
members
as
they
did
not
serve
me.
Read
the
review
properly
and
then
reply.
Replying
to
reviews
with
this
level
of
unprofessionalisam
not
going
to
get
you
more
business.
Moreover
I
did
not
bully
anyone,
I
just
ask
the
reason
for
lack
of
communication
as
I
was
worried
about
my
jewellery.
And
if
you
have
witnessed
the
whole
conversation
then
why
didn't
you
take
the
accountability
of
the
situation
and
come
forward
to
talk
to
me?
No
wonder
why
your
staff
is
rude
and
unprofessional
with
zero
customers
service
knowledge!!
And
yes,
that
lady
who
was
rude
to
me
DID
NOT
APOLOGIES.
1 person found this review helpful 👍