Middlemore Hospital image

Middlemore Hospital

Hospital

😠 If I could give 0 stars I would. Came in last night around 11:30pm and explained to the nurse at the little outside area what was happening. She giggled & thought it was bizarre that health line had told me to be seen within 2 hours as she thought my symptoms weren’t that serious. She giggled and to... People often mention care, hospital, staff, hours, time, doctor, wait, waiting, people, nurse,


Address

100 Hospital Road, Middlemore Hospital, Auckland 2025, New Zealand

Website

www.countiesmanukau.health.nz

Contact

+64 9 276 0044

Rating on Google Maps

2.70 (510 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: care (32) hospital (32) staff (29) hours (28) time (28) doctor (28) wait (25) waiting (22) people (22) nurse (21)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Acacia C. 1 year ago on Google
    If I could give 0 stars I would. Came in last night around 11:30pm and explained to the nurse at the little outside area what was happening. She giggled & thought it was bizarre that health line had told me to be seen within 2 hours as she thought my symptoms weren’t that serious. She giggled and told me I should be seen by my GP & if I do decide to wait I’ll be waiting for 6 hours. I left and went to Auckland Hospital (where I knew I would be treated properly but my partner thought Middlemore would be better). I was seen straight away and lucky I did go in! Shame on that nurse at Middlermore Hospital. Very disappointing. Why be a nurse if you can’t even do your job properly!
    17 people found this review helpful 👍

  • 1/5 Geens J. 1 year ago on Google
    Waited 14 hours for a bed and gave up! Understand that staff are taking care of so many people but get it together mate. Can’t expect people to wait that long for a bed and continue to wait with little to no sleep while feeling unwell. I resisted coming to this hospital given it’s bad reputation but had no choice as it was the closest. The healthcare system is an absolute shocker. I saw a lot in the 14 hours I was here and it was my first and last time at this hospital. Never ever again! Lovely doctors and nurses but they should’ve had a plan B given they knew there were no beds the entire time we were told to wait. I’d rather go to Auckland hospital next time if I need emergency care.
    12 people found this review helpful 👍

  • 4/5 Somonta K. 1 year ago on Google
    Came here last Tuesday evening, the doctors and nurses had it tough as they had 200+ patients to deal with that day they did a excellent job. I wish people could just have a bit more patience waiting to be seen. Stayed there for 2 nights, every nurse who came across me was very lovely and gentle with me. I appreciate every single of you workers who come into work and do there best. I know it’s a bit tough but you guys are awesome people.
    9 people found this review helpful 👍

  • 5/5 Mohammed 3 months ago on Google • 296 reviews New
    Plenty of parking Quite well building labelling And secure access to respective floors

  • 1/5 PrisWorldxo 1 year ago on Google
    would rate this hospital 0 stars but unfortunately thats not allowed. we came to middlemore yesterday at 545pm after being transferred from another hospital. as we reached emergency department we completed some forms & they took us in straight to a ward. sat in the ward for roughly 1-1 & 1/2 hours before doctor came. they placed my dad into a bed and the doctor advised that he will have to stay overnight so they’ll arrange a ward for him to stay overnight and he will be given medication. at around 8:30pm my dad got moved to the corridor as there were more patients requiring assistant (which we ofcourse understand). fast forward to 10:45pm, we were still waiting in the corridor to be assigned a room. asked a couple of nurses and staff walking past and they kept saying they’ll find something soon, it’s really busy (once again we understood). we did not get moved to a ward until 3am!!! they parked us in the corridor right in front of the staff toilet where constantly people were moving, the nurse did not even give medication until much later. when i asked her when will my dad be moved, she said “there are more sicker patients around”. my dad had a heart surgery in the morning and the medical staff in the emergency department did not even care to check on him, infact they did not even give him a blanket and he was shaking. this morning nurse said the doctor will be in at 6am, we waited and waited.. still no doctor at 8am.. fast forward to 1050am the doctor and a couple others came. when i said i was unhappy with the service he gave me a “i don’t care” attitude. absolutely horrible hospital and staff. do yourselves a favour and NEVER go here. pay extra money and find better service but this place is a place that you need to avoid. this hospital needs a wake up call and be more professional and timely. people come to the hospital in hope to get treated with respect and care but there’s no such thing here. disgusting service.
    7 people found this review helpful 👍

  • 1/5 Tariq I. 5 months ago on Google • 14 reviews
    As a migrant to New Zealand and with no family members residing in the country, our experience at Middlemore Hospital was very challenging. While I cannot speak for all hospitals, in our experience, Middlemore Hospital has had challenges in their maternity care. My wife had to undergo a C-section after attempting a normal birth, and unfortunately, she did not receive the necessary post-operative care from the hospital staff. Particularly at night, the maternity ward seemed to be understaffed, and patients were left without adequate nursing support. Furthermore, the hospital's policy does not allow male support persons to stay overnight even though failing to provide maternity nursing. While we understand and respect privacy concerns, we, unfortunately, do not have a female support person to arrange for, and the hospital was not accommodating any request in this regard Based on our experience as , we would recommend considering alternatives if you value value your partner during your maternity care. Middlemore Hospital may not align with your expectations in this regard.
    6 people found this review helpful 👍

  • 1/5 Rey P. 9 months ago on Google
    If I can give a negative 50 rating, I would. Came here for coughing and sneezing blood. Waited for 5 hours in ED. An intoxicated person comes, was seen first. I asked how long will I still need to wait, was told 5 more hours. So 10 hours wait time for a person with fever and infection, seen my GP thrice before I finally decided to get help from the hospital and was told by the nurse to check with my GP again. If you are dying, do not come here because they will deliver you to your coffin.
    5 people found this review helpful 👍

  • 1/5 Tobias M. 1 year ago on Google
    Took my 15 week pregnant fiancè to this hospital because she had covid and couldn't breath and had nausea. The nurses seemed like they didn't have a clue or care about her. Kept stabbing her with needles for the iv and were unable to get a vein. Then when they did it burst. My fiance feels traumatized and we will never be going back to this hospital again. ----‐------------------------------------ editing review We are back at 20 weeks with a miscarriage of our baby. We had a doctor called Morgan who absolutely blew us away with his kindness and professionalism. Thanks buddy you must be one of the few at middlemore who actually like their job.
    5 people found this review helpful 👍

  • 1/5 Business S. 7 months ago on Google
    Guy at the front desk is an absolute nightmare. No sympathy, respect or kindness. Yelled at me and spoke to me with an attitude as I only asked how long the wait would be as I had to let my father know when to pick me up. I was very kind. He was very rude. Only one doctor working they stated. Over 8 hours wait. They need to sort this system out better! It’s terrible!
    5 people found this review helpful 👍

  • 5/5 Q C. 1 year ago on Google
    Today I took my father in law to Middlemore Hospital. We had a brilliant experience with the doctors and nurses, especially Dr Mark Rewi. He did a great job at assuring my father in law’s comfort. He is super responsible and focused when he took care of my father. Unfortunately it was a pity because of the time consumed waiting for the doctors. However, this didn’t affect my perspective on their hospitality. Overall great hospitalization!
    5 people found this review helpful 👍

  • 1/5 SJ 2 months ago on Google • 147 reviews New
    I would never give a negative review without good reason. I’m sorry but this hospital is disgusting and feels very unhygienic, not to mention the waiting times are horrendous! It is not normal for people to be waiting for hours! The nurses are good and do the best they can (my hat goes off to them) But the doctors who I did see there (I can’t remember their names) clearly lacked knowledge and skills- especially one Doctor (he was an Indian doctor). This Hospital is giving third world vibes. I could not wait to leave. Best part was driving out of the hospital car park. I absolutely refuse to ever come back to this hospital, I will avoid it at all costs! I don’t think they know what they are doing. Incompetent. I went to Middlemore hospital for- a procedure on my lower back which they absolutely failed at and without anaesthesia! I was later referred to Auckland Hospital by my GP and I ended up having surgery. I was well taken care of at Auckland hospital. I will never ever recommend Middlemore hospital to anyone!! Please go elsewhere!

  • 1/5 salote l. 1 year ago on Google
    Really bad chest pain and called ambulance and was brought up middlemoore just to wait in the emergency waiting room for 3hours. At this point middlemoore don't even care how bad you are and take there time they won't care if it gets worse and if you die in the waiting room. Worse hospital ever to go too. I rather just stay home and do it all on my own then go there. Useless and service is appalling
    4 people found this review helpful 👍

  • 1/5 Nisha S. 1 year ago on Google
    The doctors tonight in emergency department from 10:30 to 4:20 was only interested to talk to each other while sitting on a chair for more than 1hour. We waited 5 hours and they had 3 doctors and only 9 patients ahead of us. When doctors are not serious about their profession and think every patient is just another patient, doesn’t matter for them any lives but want to eat and chat laughs in front patients
    3 people found this review helpful 👍

  • 1/5 Ashneel P. 7 months ago on Google
    The service is so poor, sitting In hospital for 10 hours, every time nurse tells us it’s 4 or 5 people left to be seen.many patients left been without care because of long waiting time.many little kids crying and many fall asleep. Staff at the back standing in group and having laughter 🤭, as parents and kids all tired 😴 and hungry. After 3am seems like no doctors to look after any patients..just few nurses that’s all. I recommend not to go at Middlemore Hospital,Auckland.
    3 people found this review helpful 👍

  • 2/5 Kaitlin c. 10 months ago on Google
    The nurses are alright, sometimes they are really nice and help but other time they can be a little rushed which is understandable... my main problem is the ambulance of dust in the room, especially in the respiratory ward. I don't think it's good for the patients to be breathing in dust, I cleaned of the dust and have photos to show just how dirty it is.
    3 people found this review helpful 👍

  • 5/5 Roger R. 1 year ago on Google
    Went to ED at 2.30 in the afternoon with my wife and we were finally admitted a bed at 1.30 in the morning. We were among many people seeking medical assistance but having to wait for hours. We have no complaints other than appreciation for all staff who are working under pressure being short staffed, underpaid, under-resourced and definitely underappreciated by people who feel the need to be first in line no matter what. My wife had terrible abdominal pains before we were advised to attend ED. Thanks to everyone in the medical arena especially ED for your willingness to learn and provide the best way you know how.
    3 people found this review helpful 👍

  • 5/5 Charlotte a. 4 years ago on Google
    Thank you to the staff of ward 8, I'd give you more stars if I would let me. Nurses and the orderlies were awesome very friendly. I was there from Wednesday to Friday and was looked after to the max. Thank you.
    3 people found this review helpful 👍

  • 1/5 Maryann C. P. 11 months ago on Google
    I've given birth here a few years ago and the staff was very accommodating and my doctor was pretty good. Only one nurse was rather unprofessional that she never came back after I called for one for some formula to feed my infant that I had to try calling again and someone else came to my rescue Skip to my recent and hopefully last time I'll ever come back here; It's pretty late and my son has been feeling unwell. Waited 5 hours until we finally got a doctor who then shortly left again right after checking his temperature and heart rate. At this point I wanted to just forget about it and go back home. It's pretty much pointless coming here unless you have the patience of Job To the great nurses, doctors and staff of middlemore; thank you for being amazing individuals. Would really appreciate it if you guys could fix this big issue with the waiting.
    2 people found this review helpful 👍

  • 1/5 Sparkle Star 2. 6 months ago on Google
    Please don’t mind my rating as have no issues with the staff, they were all wonderful. But for senior management- issues need to addressed - one doctor in the ED. I was told by after care doctors we can’t see you and go to middlemore emergency on a Sunday evening. Went there - seen by nurse in 30 min wonderful - they did all the tests. Kept on sitting from 5:45pm to 6:30am in the morning to be seen by the doctor. Imagine people already in pain and discomfort sitting for 12 hours to be seen. Worst was old people - heard them crying as they could not sit in wheel chair for that long, unable to sleep for whole night . Pls this is a suggestion for management to have more doctors in ED or there should be a way to track your position in the queue and approximate wait time so if people can go and rest and come back close to the time would be good ( only non emergency as confirmed by nurses) . Or if we can arrange something for elderly people to lie down while waiting. Hats off to the staff for their patience and hard work in such under staff circumstances, they all were wonderful.
    2 people found this review helpful 👍

  • 1/5 gurmej k. 10 months ago on Google
    Unbelievable health system. Went to emergency department at middlemore hospital got checked by nursing staff quickly and then waited for 3 hours for doctor to review got checked by nurses and was told it may take long… long….long for doctor to review. Decided to go back home without doctor review. Emergency department supposed to be for emergency where you expect to get reviewed by a doctor immediately. This Government is a big failure from all aspect whether it’s health, economy, inflation.
    2 people found this review helpful 👍

  • 4/5 Benedict U. 2 years ago on Google
    The staff were friendly. The facilities were ok. The doctors were able to diagnose and cerate a treatment reigime within a day. A lot of time waiting for tests though.
    2 people found this review helpful 👍

  • 1/5 Natzz C. 11 months ago on Google
    Worst hospital ever. I have been waiting and waiting but the doctors are ridiculous. The nurse told me if there’s something wrong write a letter to government. The 2 people who came after me are seen by the doctor. Their kids didn’t ever seem sick the girl was running around and the second child was watching phone. And my kid was sleeping and waking up telling me he has sore tummy but he still wasn’t called. Nurse told me short staff it seem like they just don’t have enough staff ever.
    2 people found this review helpful 👍

  • 3/5 Sharon M. 1 year ago on Google
    I have been to Middlemore Hospital on several occasions both for myself and for close friends. I have no complaints about my stay about 8 years ago with a grumbling Gall Bladder. More recently I was there about 18 months ago with Kidney Stones, that stay was not as good as my previous one. I was in overnight and discharged around midday the following day by a doctor that sent me home with Paracetamol! Ludacris, I was in agony and back again the next day which did go better doctor wise but the food people wouldn't give me any breakfast. On a brighter side, a close friend was there in the Cardio ward during Lockdown and again last year out of Lockdown. He was looked after brilliantly and the staff were exceptionally good.
    2 people found this review helpful 👍

  • 1/5 jeremy w. 1 year ago on Google
    Such a poor hospital I never ever seen this before, my wife and son were waiting there from morning 00:10 til 05:30 last sunday,at last only the nurse give us some medicine,didn’t see any doctor sort it out until they left! How dare us trust the NZ Poor hospital system,even the kids they still couldn’t look after well,how we can living here longer! Do not recommend to anyone,even you go back to your own country hospital see the local doctor is much more better than waiting here til die
    2 people found this review helpful 👍

  • 5/5 Grace A. 5 months ago on Google • 12 reviews
    First time needing to use the ED and it was a good experience, despite the wait to be seen by a doctor (but it being an emergency department I can definitely understand the need to push you down the list as more serious emergencies come in). The nurses/everyone I saw were lovely and doing the best they could. Hope to not end up here again but if I do, I know I’m in good hands.
    1 person found this review helpful 👍

  • 5/5 man k. 2 years ago on Google
    Shannon (Nurse) in Emergency Department is excellent. I really appreciate her way of caring that makes me feel so comfortable. I was in severe pain when i went in Emergency Department on 4 January, due to covid no one from my family was allowed to support me. The way she treated me I didn’t feel like i met her first time. All the Staff members including Doctors are very friendly. Thanks to all for supporting and caring me in my hard time. Thanks again🤗
    1 person found this review helpful 👍

  • 2/5 John D. 1 year ago on Google
    Great care when there, but failed to update or forward medical history of a suicidal patient recovering from Addiction, they then gave the same medication to the addict, really disappointed with the administration and decision making from this team. Really great way of getting reoccurring patients, no wonder the health system is strained.
    1 person found this review helpful 👍

  • 5/5 Karen E. 1 year ago on Google
    Shout out to Shannon, nurse in adult short stay in early hours of Friday 13th May 2022 who took extra special care of our father/husband. You are an absolute gem and our family really appreciate everything you did for us. Your caring kind nature made everything so much easier. We were honoured to have you care for Harry. All our love and thanks goes out to you x
    1 person found this review helpful 👍

  • 1/5 Shashi K. 5 months ago on Google
    My review from Emergency deptt visit- 1. Nurses are great,polite, professional 2. Most Paed, surgeon, aneashesia person i dealt are overstretched and very rude. Unprofesssional, they try to blame you for coming and try to convince you that you should not have come. They indirectly force you to go home. 3. You will be neglected so you decide to leave yourself. Pain doesnt matter, you are only seen if you are dying fast ( not dying slowly) I am not racist but i found mostly asian staff more tolerant and professional than others. Probably they because they have better experience and better training oberseas.
    1 person found this review helpful 👍

  • 1/5 Samuel W. 4 months ago on Google
    The staff are great, but there isn't enough. NZ people need to hold the government accountable how are these wait times acceptable?
    1 person found this review helpful 👍

  • 4/5 Josiah P. 2 years ago on Google
    The UPSIDE: Amazing teams from B&A, NICU, and ICU; looking after my partner and my newborn. Forever grateful to our male midwife Alex, for going above and beyond his post looking after my family and myself. The DOWNSIDE: The MATERNITY WARD. We had cold AC blasting with a newborn, short curtains that let a draft through the windows, and a myriad of eye-rolling nurses at our disposal. Also, a not exactly welcoming atmosphere for fathers, due to some frankly, old fashioned policies towards overnight stays. A stark contrast from the other departments we were in.
    1 person found this review helpful 👍

  • 1/5 Anu s. 7 months ago on Google
    Veryyy Poor service. 8-10 hours of waiting and kids are in severe pain during the time. Staff does not even bother. Doctor discharge my daughter while she is such a bad stomachache. She was crying in pain and doctors said in reports that she is ok at the time of discharge. Next day it is sunday and the GP was close and they just leave my daughter in pain and said just give painkillers. They did blood test ,it was ok but they dnt even bother themselves to think a bit more that why the child is in so much pain. Shame on them and they do not deserve to be in such a noble profession.😡😡😡😡😡
    1 person found this review helpful 👍

  • 1/5 Maggy P. 11 months ago on Google
    The doctors and nurses are generally great. They are very caring and considered and look after you really well. However, the people looking after the main reception area are the worst! So rude. You are the first point of contact when worried families come to you for assistance. You should be kinder to people. Each time my family and I were absolutely polite when asking for information but they chose to use a disrespectful tone. When you call them out for this behaviour they will most likely play the victim and say people abuse hospital staff. There may be some that don't treat you with respect but if I'm giving you respect, you should return the same. My experience with the older Polynesian lady and the older Indian lady at the reception was NOT pleasant.
    1 person found this review helpful 👍

  • 4/5 vasudha s. 10 months ago on Google
    I have Undergone a surgery few days back in Middlemore hospital. The nurses are gentle, Kind and caring. They even looked after my belongings when I went to surgery, packed everything nicely and brought to me after surgery. Doctors are amazing and understanding too. They understood my pain and did surgery within two days. A big thank you to whole Middlemore team. Emergency department is extremely busy and the wait time is too long though but this is what it is.
    1 person found this review helpful 👍

  • 4/5 Taryn A. 1 year ago on Google
    Although it gets very busy and the wait times a bit long. All in all a lot of the people here are actually quite nice. The nurses were nice and doctors aswell. The only down side was the wait time but they are short staffed here too just bear in mind with that.
    1 person found this review helpful 👍

  • 5/5 sukhprit k. 1 year ago on Google
    I had a great experience with my delivery in Middlemore hospital.Great staff.I would like to especially thank nurse Suman Pillay in maternity ward who took great care of me and my baby. She always came to help me whenever I rang the nurse call bell. She gave me my medication on time and always checked to see how I was feeling.She also guided me well as to how to look after myself and the baby at home during my discharge.
    1 person found this review helpful 👍

  • 5/5 Natasha C. 1 year ago on Google
    Birthed my first baby at middlemore and can honestly say every single staff member in the maternity and birthing unit were absolutely AMAZING! Felt totally safe and looked after my whole time. Constant monitoring for me and my baby and just super lovely nurses, midwife’s and doctors! I cannot thank middlemore enough for making my first birthing experience so beautiful!
    1 person found this review helpful 👍

  • 1/5 Queen Shantia R. 1 month ago on Google • 32 reviews New
    Worst place for patients . Nurse receptionist doesn't even care about patient. Advised wait next 7 to 8 hours we cane around 8.45pm still here 1.21am quiet now 2 hours haven't read out any patients name 😑 ridiculous even mental 🙄 patients needed help lady front desk said wait as normal ended up mental patient created big scene screaming 😱 not stop rolling ground floor outside car park neded help no one care feeling sorry just in case he might commit suicide nurse doesn't even care about it no sympathy or show kindness for oatients she was rude Maori lady with the tatoo on her srm ridiculous

  • 5/5 Bettina R. 2 months ago on Google • 21 reviews New
    Could not fault the attention received in the ED today. The Drs and Nurses were all wonderful, professional and caring. My husband who was the patient felt very secure in their care. Big thank you to the ED staff.

  • 1/5 Mainaaz B. 2 months ago on Google • 3 reviews New
    I have been waiting for my surgery from last 4 days.Every day given hope that today you will have it but unfortunately next answer I get it’s has an emergency came after been nil by mouth for at least 22 to 24 hours some days. Been biased by doctors due to brown skin. Really ridiculous service

  • 1/5 Ace Michael S. 5 months ago on Google
    Doctors pretty much lied to me about the open appendectomy healing much faster than the keyhole. Brought this up, as I'm about to go into the operating room with no one to consult with and no way to look up.

  • 5/5 Kerrie H. 11 months ago on Google
    Thank you John, the Charge Nurse on duty tonight for your advice and caring attitude. We managed to find a tube to fit my mother’s portable oxygen bottle. You literally were a life saver.

  • 5/5 Ebony C. 10 months ago on Google
    I just gave birth to my beautiful baby girl and I wanted to thank the awesome midwives that took care of me whilst I was in labour! It was 10/05/2023 Suzan & Georgia you guys were so awesome and so comforting to me 🙌 keep doing what yous do because it definitely isn't unnoticed thank you so much yous are amazing 💗 Also everyone else was really professional and didn't have any bad experiences with anyone.

  • 5/5 Joy J. 1 year ago on Google
    MIDDLEMORE HOSPITAL I take my hat off to this girl Jose Jyothiv in ward 6 . She is always so pleasant and so well equipped in nursing skills. We need many like her Hard efficient and totally deadicated to her profession. Truly knows how to assure and help you when stressed What an asset to New Zealand. Thank-you Jose. I am a long stay patient at the moment.....so see this girl working with many many patients .We need more like her.. Mr Little . Health Minister Go spend 2 full days in a high needs ward..see them under stress. Buzzers going and not enough cover . Need more experienced helpers for them..if we haven't got the nurses.Stop the red tape for residency. Every worker is working to burnout. We need more of these people like Jose .

  • 5/5 Tui F. 4 months ago on Google
    We had the best experience as first time parents during our son’s arrival no matter the obstacles we faced. My partner was recommended a miso induction as we had reduced movements for our son. We went in Thursday to start the process and as her water broke by her 14th dose we were taken to the birthing unit for drips to start labour as there could be high risk of infection. Induced labour is not our bodies natural process to start labour so it comes hard and fast and mothers can be really exhausted. So we opted for early epidural which was the best decision my partner made for her. She relaxed and slept through all her contractions. Just want to give a huge shout out to EMILY and Risa/Nisa. They made our whole experience so beautiful and I cannot thank them enough. Our son was always measured bigger so we knew what to expect so regardless of my partner being fully dilated she was unable to push him out as his head was just not moving. So we had to do emergency c section, yes this part was scary because it’s a huge operation but it was best for mum n Baby. The amount of undivided we got from the staff after that decision was made is amazing. The doctors, surgeons and two female Anaesthesiologist was awesome. So happy that we had an amazing positive experience and this is all thanks to the birthing staff at level 2 and 5.

  • 1/5 Sandeep B. 7 months ago on Google
    Really Poor Service at all. As we entered with our baby they mentioned 9 of patients are in front of us. But We waited over 7 hours to see a doctor as we already have referral letter from Botany Emergency Medical to see my baby urgently….

  • 5/5 Sonja Van de P. 1 year ago on Google
    We cannot fault Middlemore in any area. The staff are helpful and friendly from Emergency department to welcoming us at the entrance. Thank you for taking care of my husband and making him feel so comfortable. We know that we have to wait but that is unavoidable. The staff on the ward pre and post op treated us so well with respect. The theatre staff were so helpful to him and he is so grateful for the respect they treated him with. Thank you.

  • 1/5 Rupi K. 7 months ago on Google
    My wife is here at emergency care from 9:30am morning and had sharp pain in her left belly side and and she also 18 weeks pregnent, from that its 12 hours and doctor dont know and on top he still look for scan machine , but unable to find any. Realy worst ,mostley doctors are under training dont know much

  • 1/5 Max C. 10 months ago on Google
    I took my child to the doctor but the receptionist didn't care. Talking to each other, speaking, not clear And waited so long for the emergency department. I went to inform that my child might be COVID. because my friend just found out Can I do a test?He said that there is no place to test for COVID. I have to wait outside to check myself in the morning. All in all, I spent 5 hours waiting for the doctor here.

  • 4/5 Anshu R. 5 months ago on Google • 2 reviews
    Took my husband on Saturday to middle more hospital EDafter a fall. Said 8 hours of waiting time. As couldn’t bear the pain so went to reception talked to the RN (male) forgot the name he took immediate action to have xray done and as the e result came there was a senior nurse Carol was so patiently handled the case and took every step that my husband is comfortable and explained everything so nicely. My husband still recovering but Carol keep up the good job. Much appreciated your help
    1 person found this review helpful 👍

  • 1/5 Clare B. 2 months ago on Google • 2 reviews New
    hope I never end up there again. I've visited Middlemore ED several times now in one week. Each time I visit, it gets worse. On my last visit, I was severely ill, with pain in my abdomen, severe nausea and vomiting. I was unable to take my pain meds or any fluid. I genuinely feel as if most of them couldn’t care less. The standard of care and expectation of them is so low most don’t bother to do even the bare minimum. In total, I waited 7.30 hours to be seen by a Dr. It took one hour before I was triaged by a nurse who asked me my pain level. I proceeded to tell him that my Pain was 8 out of 10, and I hadn’t been able to take my prescribed pain medications from a few days ago or fluid, plus the fact I had hardly been able to eat for 2 weeks. Because I wasn't able to keep anything down due to the nausea, vomiting and cramping that was happening. I was informed I was well enough to wait in the waiting room with no blood taken, no IV or drip. At the 3-hour mark of waiting in severe agony, my mum finally arsed the alarm. It took another hour before they proceeded to pace an IV. All they gave me was anti-nausea meds. I then spent the next three hours sitting in a chair, dry reaching, cramping and coming in and out of consciousness, all with no nurse ever checking in on me. But by the time a doctor called me, I couldn’t even stand or walk. I was so weak I had to be carried by Mum to their furthest room to be finally checked out. You get the odd kind person, caring orderlies, and (some) friendly nurses and Drs, but you are lucky to see a Dr who wants to investigate why you have ended up in the emergency room. I have severe gastric issues, pain, and constipation, and I have been unable to eat or drink for 4 weeks. With my ultrasound, CT, and blood looking normal. I was told by a very kind Dr who finally saw me that there was nothing she could do because it was not classed as an emergency, and I had to wait until I saw my GP in order to escalate things. Or to come back when you are bleeding or it has perforated. Sound baraza that the emergency doctor could ask gastro or surgical to come and look at me. They then send me home to suffer; well I wait for an outpatient appointment. 6 weeks plus. The entire hospital system is so messed up, and patients suffering as a result. My experience is just the tip of the iceberg. I’m disgusted with the care I am receiving and am scared of what is happening to me and the lack of support that is being given.
    1 person found this review helpful 👍

  • 1/5 Zelah F. 2 months ago on Google • 2 reviews New
    I’ve stayed in middlemore several times now. Each time I stay it gets worse. There is no way to recount all of the terrors I’ve experienced here. Truly feels as if most of them couldn’t care less. The standard of care and expectation of them is so low, most don’t bother to do even the bare minimum. You get the odd kind person, a lot of caring cleaners and (some) nice nurses and Drs, but you are lucky if you see a Dr once every 2 or 3 days while staying there, and then you just have to hope you get a good one! If you develop new concerning symptoms, they don’t have anyone to come see you. I perforated my bowel and had fluid leaking into my abdomen which made an obvious lump on my tummy, and the nurse said “the Dr doesn’t think it’s an emergency, wait until the morning” because the Dr had decided his abdominal pelvic exam palpating my tummy the day before wasn’t concerning and I didn’t have a perforated bowel. He told me “you are probably tensing your tummy muscles and don’t realise it”… well! I got a CT the next day that showed PUSS in my abdomen. I had a 160 resting heart rate and fever, and the nurse told me I just had anxiety. The entire hospital GASLIT me and no apology when I turned out to be very unwell. Then they sent me home without explaining the other very concerning findings from my CT scan, which I had to be readmitted for. Nurses left me without pain relief for a whole night when I got there, and then finally got some meds charted, which were meds that are clearly stated that I am allergic to, so couldn’t take them and no Drs around to chart me anything else. Just the tip of the iceberg. I’m disgusted and I don’t even want to live here because I’m terrified of our health services.
    1 person found this review helpful 👍


Call +64 9 276 0044 Open on Google Maps

Trends



Last updated:

Similar Hospitals nearby

Last updated:
()