Victoria Park Medical Suites image

Victoria Park Medical Suites

Medical clinic

😠 I have been with Dr. Ng for years here, and she is professional and wonderful. However recently the communications with the reception regards appointments is unbelievable. I'm considering enroll with another clinic now who can offer an easier communication … People often mention medical, immigration, service, Grabiel, friendly, appointment, Medical, good, results, nurse,


Address

5 Vernon Street, Auckland CBD, Auckland 1010, New Zealand

Website

vicparkmed.co.nz

Contact

+64 9 557 3333

Rating on Google Maps

4.50 (172 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 5:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: medical (27) immigration (18) service (13) Grabiel (13) friendly (12) appointment (12) Medical (11) good (11) results (10) nurse (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Violet 4 months ago on Google • 62 reviews
    Both doctors are excellent, I’ve been coming here for a number of years and they’re always very helpful. However it appears the reception phone lines are shut off on purpose, it’s not possible to get through to the clinic by phone which can be very frustrating.
    1 person found this review helpful 👍

  • 1/5 April A. 1 year ago on Google
    I have been with Dr. Ng for years here, and she is professional and wonderful. However recently the communications with the reception regards appointments is unbelievable. I'm considering enroll with another clinic now who can offer an easier communication …
    2 people found this review helpful 👍

  • 5/5 Samurdhi U. 1 year ago on Google
    I got my Immigration medical done from Victoria Park Medical Suits and I would like to highly recommend it as the service is excellent. Dr. Grabiel’s cooperation is so impressive. Staff also so friendly. Customer service is very good as well. No delays and everything done on time.
    2 people found this review helpful 👍

  • 5/5 Lena B. 1 year ago on Google
    Extremely satisfied and impressed with this facility. Went there for the first time for immigration medicals and decided to enrol. Receptionists answer emails quickly and politely, never had to wait very long in the waiting room, everything is tidy and clean. Dr Jeff Wong is a wonderful GP, very attentive. Particularly appreciate the follow up emails/calls to explain blood tests results or ask about how we’re feeling (for instance when sick with Covid-19). Incredible service at a very good rate 👍
    2 people found this review helpful 👍

  • 1/5 Marl Anthony L. 1 year ago on Google
    Receptionist is very rude! Talk to her over phone to ask few questions but she’s not happy to help. Doctor, nurses and 2 filipino ladies in the reception who i saw personally are very nice.
    1 person found this review helpful 👍

  • 5/5 Tong T. 8 months ago on Google
    Thank you so much for the friendly and fast response! I really appreciate it! Dr. Grabiel is warm, lovely and professional. The receptionist Kunjal is helpful and replied my emails promptly. The nurse (sorry I didn’t catch the name) is responsible and nice too. I’m so glad I booked an appointment at Victoria Park Medical Suites instead of other places. I appreciate the efficiency and friendly vibes from here.
    1 person found this review helpful 👍

  • 5/5 Yatian Z. 1 year ago on Google
    I went for my immigration medical examination, they staffs were really patient and kind. They also provided fast service as they submitted my result within 3 working days. You could also directly book your appointment by sending them email, they respond fast too!
    1 person found this review helpful 👍

  • 5/5 Antonio Ribeiro J. 1 year ago on Google
    When my wife said it was cheaper than other clinics to do the immigration exam I was a bit concerned but after reading some reviews I went there. Man, It was amazing. All the staff are very friendly and they made you feel very confortable. The nurse and doctor were awesome and very polite. The toilets are very clean and smell nice. Love it all! What a great experience. You guys rock! After that we went to Ponsonby clinic do do the Chest X-ray - It was also Amazing!
    1 person found this review helpful 👍

  • 5/5 Lisa A. 6 months ago on Google • 7 reviews
    I went here for my immigration general examination. I asked for female nurse and doctor as I’m a muslim and they gladly provided me with one. My urine test came back with blood because I’m just done with my period and they managed to rebook me another urine test for another day. Dr Grabiel sent me the results of my examination and sent it to the immigration within 3 working days. Great place!

  • 5/5 Poornashree M. 7 months ago on Google • 5 reviews
    I got my general medical certificate for my immigration from this place . They offered services for a reasonable price . From the front desk Zara to Dr.Grabiel and the nurse(with front fringes) , everybody were really kind and warm. Zara checked my form thoroughly and guided me well to fill out the form . Dr. Grabiel and the nurse answered all my queries patiently . They did not hurry to get done with my consultation . They were genuinely concerned about my wellbeing . All the instructions were clearly explained while doing my blood tests . The doctor and the nurse seemed really knowledgeable and skilled when doing my examination . The results came in really quick and was mailed to me .I did not have to call them again and again for my results . They were pretty well organised too .

  • 5/5 Yie Mon P. 5 months ago on Google • 4 reviews
    I recently visited Victoria Park Medical for my General Medical Certificate required for immigration purposes, and I couldn't be more pleased with the service I received. From the moment I scheduled my appointment, the staff was accommodating and efficient. They guided me through the process and made sure I had all the necessary information. The staff's professionalism, their timely response, and their caring approach all make Victoria Park Medical the top choice for anyone requiring immigration medical services. I would highly recommend them to anyone in need of similar medical assessments. Thank you, Victoria Park Medical, for your outstanding service and support in my immigration journey.

  • 5/5 Samantha L. 3 months ago on Google • 3 reviews New
    I highly recommend this place if you're seeking a location for your immigration medical exam. They promptly responded to my inquiry about an available slot for the medical, scheduling it within the same week. The staff was friendly, explaining the examination process and ensuring my comfort throughout. Although my medical was on a Friday with the expectation of results by Wednesday due to weekend closures, surprisingly, I received my results earlier than anticipated.

  • 5/5 Anoop X. 7 months ago on Google
    Fast and efficient service. Went for my visa medical and the results were sent to INZ the very next day. Staffs were friendly and price was comparatively cheaper.

  • 5/5 Emily P. 8 months ago on Google
    Had a very smooth process doing my immigration medical, everyone was very friendly and they submitted my medical to immigration within 2 days of the appointment

  • 5/5 Salaina Lauti T. 10 months ago on Google
    My immigration paperwork for a resident visa has been so stressful. I have used Victoria Park Medical Suites twice now for my work visa and resident visa applications. Both times were good and the second time around was even better. Kunjal at reception was very supportive and helpful. The nurse that took vitals was great. And the doctor that did my medical exam was straight to the point and listened to my stories hehe. Their process was quick and easy. Xray was taken at Auckland Radiology on Jervois Road but that was also quick and easy. Affordable package and they took great care of me. Thank you.

  • 5/5 Rachel G. 10 months ago on Google
    I recently visited Victoria Park Medical Suites for my immigration medical and was very satisfied with the experience. I arrived earlier than my scheduled appointment but I was attended to promptly. The staff were friendly and accommodating, and Doctor Grabiel was very thorough and professional. She even took the time to answer my questions that were not related to my appointment. The clinic is clean and well-maintained, and the equipment is modern. Overall, I had a very positive experience at the clinic. I would definitely recommend it to anyone looking for quality healthcare.

  • 5/5 Ahmer S. 1 year ago on Google
    Went in for my immigration medical. Beautiful place with people! Dr. Hannah is a patient person who made me feel comfortable during my blood test given I'm terrified of needles. Dr. Grabiel is an amazing person as well! The team submitted medical to INZ within 2 working days! Reasonably priced comparing to the service!

  • 5/5 Rochel N. 1 year ago on Google
    My third appointment with them and never seem to dissapoint me. They are so organized and well prepared for you when you arrive for your appointment. Doctors are very professional and so kind. Nurses and the support staff are very well trained and will look after you very well. If you are looking for a Professional medical services for your Immigration Medical and etc I highly Recommend them. Making the Appointment is easy. Withing 30mins you are done depending on the test. I did a full medical today and very reasonable price as well. Book your next medical appontment here. Highly recommended. 10/10

  • 1/5 Boobe B. 1 year ago on Google
    Very rude receptionist and I can see I am not the only person who gave bad review about them. She did not listen to my enquiries properly and talked non stop about irrelevant information on the phone and in person. I can read and understand the information on the internet okay!? I dont need her to repeat the same thing over and over again while speaking to me like im dumb. Suggest hiring new receptionists.

  • 5/5 Boban A. 1 year ago on Google
    The service from the reception is really good they responded fast on my emails and the doctors are dedicated to help the patients. Very good experience overall 😃

  • 1/5 Jennel L. 1 year ago on Google
    Waited for only 10mins before I was called. Nurse and doctors were lovely. However, one of the Filipino receptionists is RUDE. I went for the earliest appointment, and this receptionist went to put the sign out, she signalled me to step aside, without saying “excuse me” nor saying hello/greeting. When I entered she asked me, “Have you set an appointment with us today?” and I didn’t understand what she said, she repeated it in a condescending manner “HAVE.YOU.SET.AN.APPOINTMENT.WITH.US.TODAY?” Knowing that she works for a medical centre that provides medical for migrants, and knowing I look Asian, she should understand I wouldn’t pick up her “Kiwi” accent quickly. I am a full paying customer and her treatment should be the same regardless of the customer’s ethnicity. I knew that she was discriminating because the patients who came after me who look non-Filipino,she treated very well.

  • 5/5 josipa b. 1 year ago on Google
    Best medical practice. Dr. Grabiel is my GP and I couldn't be happier. The facilities are very clean and well equipted. The staff is very friendly and helpfull, including all reception. The nurse that was doing my blood test was very polite and kind. Dr. Grabiel takes good care about her patients, she is very polite, extremely professional, thorough, and very well organised. Whole medical practice is very quick and simple with e-mail corespodence. They will make you comfortable and will walk you through whole process. Highly recommend. Thank you!

  • 5/5 Rima S. 1 year ago on Google
    Great practice - I had a very good experience with them

  • 1/5 Ky H. 2 years ago on Google
    Hi There - I have been trying to get ahold of you for 6 days and have not received a response to my emails or phone calls. I urgently need a doctors letter than only my enrolled GP can provide. Please get in touch asap.

  • 1/5 SH O. 1 year ago on Google
    Terrible receptionists, they are not busy and keep the phone line busy. Attitude to customer being shut and prescription they hold for almost half an hour so customers get annoyed. Also waiting time is over 1hr every visit. Do not recommend this clinic

  • 1/5 Arpita D. 1 year ago on Google
    I had a scheduled telephonic appointment (got the message confirmation from the center). But no one, neither the doctor, nurse, or receptionist, called or informed me that there was a delay. When I tried to contact them, their phone lines were busy and unanswered. Then I emailed them, and a receptionist answered that the doctors were overwhelmed with patients. Really don't understand where is my booking then. Very unprofessional behavior.

  • 5/5 Butch R. 2 years ago on Google
    Had my residency medical done here. It was smooth and quick, Dr Gabriel Ng and the Staffs are nice and very proffesional. No wonder they got a very high rating. I highly recommend their services to those looking at having their immigration medical exam. 👍👍👍👍👍

  • 5/5 Lester N. 1 year ago on Google
    Went for our family of 5 Immigration Medicals and received 5 Star service from the minute we walked in. Receptionist, the nurse and Dr Gabriel Ng were pleasant to deal with. Appointment started on time with swift processing and the results were sent to INZ within 3 days Will highly recommend!!!!!!!

  • 5/5 Gunarshi D. 7 months ago on Google • 1 review
    Did my further medical tests requested by NZ Immigration at Victoria Park Medical Suites. The appointment and enrolment process was very easy which was done via email and all instructions were provided clearly. The medical center was clean and well maintained and the staff was very helpful and friendly. Everything was done within a very short period of time. Dr Grabiel submitted the results the very next day and shared all the details with me which was amazing. Thank you and keep up the good work.!
    1 person found this review helpful 👍

  • 5/5 Yawen H. 6 months ago on Google • 1 review
    Exceptional service with outstanding efficiency! I am truly impressed by the high level of professionalism and swift, effective care provided by Dr. Grabiel Ng and the entire team at Victoria Park Medical Suites. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Macarena K. 7 months ago on Google • 1 review
    Great service. The treatment with the patients is very good from part of all the staff. The communication by email is very good too. Excellent place to have the immigration medical tests done.

  • 5/5 Charles R. 5 months ago on Google • 2 reviews
    The full results from all my tests were available one day earlier than expected, while Dr Grabiel Ng and her staff were friendly, polite, helpful and professional. The cost quoted was all-inclusive and well-priced, making the whole process extremely good value. This was a great experience.

  • 5/5 Amith K. 6 months ago on Google • 2 reviews
    Excellent service for immigration medicals. Minimal wait times and very friendly staff. Dr Grabiel Ng was thorough and extremely professional. Results were ready by next day. I would recommend this clinic and Dr to anyone.


Call +64 9 557 3333 Open on Google Maps

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