1/5 Tatiane C. 10 months ago on Google • 4 reviews
I
would
like
to
file
a
complaint
about
the
service
I
received
today
from
my
general
practitioner
(GP-
Dr
Gary
Wu)
at
The
Doctors
in
Green
Lane,
Auckland.
To
facilitate
the
consultation,
I
prepared
a
list
of
health
issues
I
have
been
experiencing.
The
nurse
kindly
took
note
of
all
my
concerns.
However,
when
I
spoke
with
the
GP,
I
was
told
to
only
discuss
one
item
from
the
list.
I
chose
to
mention
my
polycystic
ovary
problem,
which
causes
severe
abdominal
pain,
migraines,
and
breast
tenderness,
often
waking
me
up
at
night.
Unfortunately,
the
doctor
seemed
disinterested
and
only
checked
an
old
examination
I
had
previously
undergone.
He
requested
a
new
test
and
abruptly
stated
that
he
couldn't
help
me
further,
immediately
printing
the
test
orders
and
referring
me
to
the
nurse
for
a
urine
test.
I
left
the
room
feeling
utterly
perplexed,
not
understanding
what
had
just
happened.
I
still
had
other
health
issues
to
discuss,
such
as
body
allergies,
sinusitis,
hair
loss,
intense
headaches,
and
frequent
dryness
of
the
lips.
The
GP's
lack
of
care
made
me
feel
like
I
was
merely
a
product
there
to
pay
for
a
consultation
and
be
rushed
out
in
15
minutes.
If
I
wanted
to
address
other
health
concerns,
it
seemed
I
would
have
to
schedule
another
appointment.
I
want
to
highlight
that
this
is
the
first
time
since
I
arrived
in
New
Zealand
that
I
have
experienced
such
treatment.
Never
before
has
a
GP
treated
me
like
a
commodity.
Every
other
doctor
I
have
seen
has
treated
me
with
great
kindness
and
done
their
best
to
help
me
feel
better.
It
is
important
to
note
that
every
time
I
visit
a
GP,
I
have
to
request
time
off
work
and
pay
a
$59NZ
consultation
fee.
I
had
to
wait
outside
the
GP's
office
just
to
obtain
prescriptions
for
the
issues
I
wanted
to
discuss,
and
even
that
was
denied.
I
spoke
to
the
receptionist,
explaining
that
I
didn't
come
there
to
address
just
one
problem
and
that
the
doctor
didn't
even
let
me
finish
explaining
what
else
I
needed
to
discuss.
It
was
a
lack
of
respect
and
humanity.
This
type
of
treatment
is
unacceptable.
I
sincerely
hope
that
appropriate
measures
will
be
taken
to
ensure
that
no
other
patient
goes
through
such
a
frustrating
and
disrespectful
experience.
It
is
crucial
for
all
healthcare
professionals
to
treat
their
patients
with
care,
empathy,
and
respect,
regardless
of
the
available
consultation
time.
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