1/5 Rhys W. 2 years ago on Google
The
clinic
is
tidy,
clean,
and
from
our
perspective
appears
to
follow
the
COVID-19
Protection
Framework.
Check-in/reception
staff
are
welcoming,
friendly,
and
efficient.
With
New
Zealand
reopening
its
borders
from
April,
the
reason
for
this
review
is
to
CAUTION
future
travellers
or
touristsā¦
if
possible,
AVOID
the
Travel
Clinic
North
Shore.
If
youāre
intrigued,
then
please
see
our
personal
experience
below.
We
needed
a
supervised
pre-departure
Rapid
Antigen
Test
for
COVID-19
to
be
taken
24-hours
prior
departure.
A
week
prior
to
our
departure,
we
must
have
called
nearly
every
pharmacy
in
Auckland,
all
refused
to
do
a
supervised
test
for
international
flights.
We
even
had
NZ
government
approved
testing
kits
on
our
persons.
Several
places
pointed
us
to
either
Travel
Clinic
North
Shore
or
RakoScience.
Albeit,
this
is
not
the
fault
of
the
Travel
Clinic
North
Shore.
But,
we
felt
like
we
had
no
choice
but
to
go
with
the
Travel
Clinic
North
Shore,
as
it
was
the
ācheapestā
option
available.
For
us,
a
āFit
to
Fly
Clearance
Certificateā
(NZ$225)
AND
an
added
NZ$25
Friday/Saturday
appointment
surcharge
is
NOT
cheap!
Firstlyā¦
appointment
scheduling.
Iram
had
initially
scheduled
an
early
morning
appointment
for
us.
This
did
not
fit
with
our
travel
schedule,
so
Iram
kindly
managed
to
book
us
an
afternoon
appointment.
On
arrival,
the
check-in/reception
staff
had
no
record
of
this
afternoon
appointment
and
were
expecting
us
for
the
morning
appointment.
Once
in
the
examination
room,
we
were
told
by
Dr
Anwar
Hoosen
to
wait
until
the
examinations
were
complete
before
asking
any
questions.
Upon
completion,
I
politely
asked
Dr
Hoosen
if
the
clinical
assessment
and
examinations
for
a
āFit
to
Fly
Clearance
Certificateā
is
really
necessary
for
a
flight
to
Australia,
when
a
signed
supervised
Rapid
Antigen
Test
(with
a
negative
result)
is
all
that
is
needed
by
the
Australian
border
control.
Dr
Hoosen
proceeded
to
go
off
on
a
completely
unnecessary
tangent
about
how
heās
been
a
doctor
for
40+
years
and
has
been
working
throughout
the
pandemic.
His
defences
instantly
went
up
and
he
dropped
ridiculous,
and
quite
frankly
unprofessional,
phrases
like
āI
didnāt
force
you
to
come
hereā,
āthis
is
a
nice
breezy
office
with
views,
you
could
have
gone
to
a
GP
surrounded
by
sick
people
and
have
got
some
nurse
to
sign
a
piece
of
paperā,
and
āyou
can
choose
to
stay
in
a
1
star
hotel
or
a
5
star
hotel,
you
get
what
you
pay
forā.
I
could
NOT
get
a
single
word
in
edge
ways
and
I
felt
like
Dr
Hoosen
was
making
out
that
I
was
questioning
his
skills,
expertise,
and
competency
as
a
doctor
-
I
was
not.
While
I
appreciate
the
whole
process
being
streamlined,
Dr
Hoosen
was
most
definitely
rushed,
stressed,
and
on
the
defensive.
All
in
all,
we
arrived
at
the
clinic
around
11.40am
(11.45am
scanned
in
with
NZ
COVID
tracer
app).
As
promised
on
their
website,
we
had
our
āFit
to
Fly
Clearance
Certificateā
(one
original
+
photocopy)
printed
and
in
our
hands
no
more
than
50
minutes
after
we
scanned
in.
I
must
say...
Itās
an
excellent
business
model,
because
he
examined
my
partner
and
I
simultaneously
and
we
paid
NZ$500
for
~20-30
minutes
face-time.
BUT,
the
āFit
to
Fly
Clearance
Certificateā
does
not
have
a
QR
code
which
means
that
it
could
NOT
be
entered
into
the
International
Air
Transport
Association
(IATA)
Travel
Pass
mobile
app.
The
Travel
Clinic
North
Shore
were
quick
enough
to
email
us
our
invoice
(12.26pm,
same
day)ā¦
but
I
emailed
them
at
3.26pm
(same
day)
asking
for
the
QR
code
certificate,
and
to
this
day
I
have
still
not
had
a
reply.
While
the
āFit
to
Fly
Clearance
Certificateā
was
still
accepted,
this
caused
a
bit
of
hassle
and
delay
at
both
Auckland
airport
and
on
arrival
in
Australia.
We
have
already
been
in
touch
with
the
NZ
government
about
the
costs
and
our
experiences
with
pre-departure
testing.
Hopefully
more
international
pre-departure
testing
sites
will
become
available
because
the
way
this
has
been
monopolised
(as
of
12th
March
2022),
I
can
only
say
that
it
is
only
going
to
get
more
stressful
for
you
Dr
Hoosen.
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