Dominion Road Surgery image

Dominion Road Surgery

Laser hair removal service Teeth whitening service General practitioner Surgical center

👍👍 “Everyone from the front desk staff to the doctor that I saw were kind, courteous, and helpful. This was my 4th year visiting the clinic and I am happy to have such a great place to go in a pinch near my home. The doctor and staff are amazing. They are not only convenient, but they are also extremel... People often mention Karthak, doctor, receptionist, call, person, Basu, time,


Address

123 D Dominion Road, Mount Eden, Auckland 1024, New Zealand

Website

www.dominionroadsurgery.co.nz

Contact

+64 9 630 1212

Rating on Google Maps

4.00 (52 reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 am to 5:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:30 am to 5:30 pm
  • Tuesday: 9:30 am to 5:30 pm
  • Wednesday: 9:30 am to 5:30 pm
  • Thursday: 9:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Karthak (13) doctor (11) receptionist (10) call (8) person (8) Basu (7) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jasmine K. 5 years ago on Google
    “Everyone from the front desk staff to the doctor that I saw were kind, courteous, and helpful. This was my 4th year visiting the clinic and I am happy to have such a great place to go in a pinch near my home. The doctor and staff are amazing. They are not only convenient, but they are also extremely knowledgeable and kind. My family makes appointments here for all of our medical needs. The doctor have experience in so many years We proudly consider Dr kd karthak our family doctor.
    4 people found this review helpful 👍

  • 4/5 Jacob M. 6 years ago on Google
    I have been attending this practice for 5 years. Friendly reception and nursing staff . Morning walk in clinic can be bit busy with some waiting Both the doctors are knowledgeable and have awesome people's skill. Highly recommend.
    4 people found this review helpful 👍

  • 5/5 Sajid K. 1 year ago on Google • 142 reviews
    I am ready to enrol here even though I have to travel from far. Local doctors enrolment sucks, I really to complain and I would suggest if possible, get your enrolments done with such GPs. Mr Basu, ppl at reception they are really friendly, even they attend you so well on call, simply wow.
    1 person found this review helpful 👍

  • 5/5 Jatin S. 5 years ago on Google • 6 reviews
    A highly professional clinic, one of the best in all of Auckland! The doctor makes you feel extremely comfortable and it never feels like a chore to visit them because of the lovely staff. Dr Karthak is an expert at his work, I will highly recommend this to everyone!
    2 people found this review helpful 👍

  • 5/5 Aryan p. 3 years ago on Google • 26 reviews
    I am visiting Dominion road surgery Since 2012 for routine checkups. I would say their doctors (Dr.Basu & Dr.Karthak) are very friendly,kind and experienced in their field . In Past I always had a trouble with their receptionist as She hardly pick up the call & never followed up any queries or calls but Recently I visited and found out many changes in administrative which is much more professionalise. Specially my phone was answered within 1st attempt and appointment booked without any problem.In couple of days again I made call to know my test results as somehow it wasn’t showing on “Manage my Health” app and Dr.Karthak was the one who picked up the call and He transfer my call to Practice Nurse Jennifer then I provided my details and within 2 minutes I received my results via email which was prompt & hassle free and she followed up until my all queries solved . Thanks to Jennifer & Dr.Basu and I hope I will get the same service in future.
    1 person found this review helpful 👍

  • 5/5 David Deena D. 7 months ago on Google • 5 reviews
    I am Dr Karthak’s patient over last 20 years. Very good Doctor super good in diagnosing and prescribing very high level of efficiency in his treatment. Always helpful.Wonderful team. Thank you Doctor Karthak.🙏🙏🙏
    1 person found this review helpful 👍

  • 1/5 Mahendra Singh R. 1 year ago on Google
    Very hard to see doctor in person even though explaining it to receptionist that it's for severe complications but still they are saying due to Covid we can't give you in person appointment. I understand Covid restrictions are in place but now everything is going back to normal doctors can see patients in person with necessary protection like other GP practices are doing. Also how can receptionist decide that patient needs in person appointment or telephonic. Seems they are making their job easy and hard for patients. On the top of it male receptionist always in hurry to end the call. P.S. No complaints about the doctors esp. Dr. Basu /Dr. Karthak are highly recommended. I hope things will get better and practice understand that no one really wants to see doctor until they really need it.
    1 person found this review helpful 👍

  • 2/5 Ajaykumar P. 1 year ago on Google
    Doctor are good but receptionist are never answering calls. I got Covid but i try to call them from morning. But no luck if they pick call in mistake they put on hold without asking us. Im with them only bcoz of dr kartik
    1 person found this review helpful 👍

  • 5/5 Tommy S. 1 year ago on Google • 6 reviews
    I & my family have been with Dr.Karthak almost nearly 20 year. He( Dr.Karthak ) & His wife( Roselin ) are very kind and very good hearted people. We are vey blessed to have such a wonderful doctor. May God Bless you & family forever.

  • 5/5 Anubhav K. 2 years ago on Google • 3 reviews
    This is the best GP in town, even though I live in Papatoetoe I still have him as my GP as its very convenient and Dr karthik is very efficient in reaching out Patients. Recently my daughter had pneumonia and with Dr Karthik guidance my daughter was able to recover quickly and I really appreciate his service and his work that he is doing for the Welfare of the Society.

  • 5/5 Sam S. 1 year ago on Google • 3 reviews
    Dr Basu and Dr Karthak are one of the best GP’s. They have been taking care of me and my family for the last 10 years. I have found them to be knowledgeable, kind and very helpful when I visit them .

  • 5/5 Kamini S. 5 months ago on Google
    Great reception person now very respectful

  • 1/5 S L. 6 months ago on Google
    When you make a reservation, you make a reservation to see the GP at that time, but they don't see the patient on time and make you wait a really long time. So bad!!!

  • 1/5 milapvirk 10 months ago on Google
    Your receptionist really doesn't know how to talk. Such a careless person. Hire a responsible person.

  • 5/5 Julie G. 1 year ago on Google
    The female receptionist was pleasant ,squeezed me in for an urgent review with Dr Karthak.

  • 5/5 Mad S. 1 year ago on Google
    Appreciate the work done by my GPs during the COVID-19 pandemic. Thank you Dr KD for sending me to the hospital at the right time. Saved my life

  • 1/5 harman h. 1 year ago on Google
    Male Receptionist David- so unprofessional, so disrespectful..he gave me the appointment for my sons 5th month vaccination for 9:30AM … I went and he ask me to wait and said whenever the nurse gets time she will be with you… first he gives you the appointment then he asks you oh whenever the doctor or nurse gets free they will come and see you.. what’s the point of giving appointments then? He said only one person is allowed inside , but for the other two vaccinations my son had he allowed me and my husband.I needed my husband to help me with the baby.. he said because of the Covid we do not allow more people inside it’s more likely he has made self guidelines… when I told him that why is that like now everything is going back to normal he said please don’t argue with me no arguements please… he is just ridiculous to deal with… he is so unwelcomed… I come all the way from Takanini just because of the Dr. Basu … but the receptionist has made his own rules… he dint allow me to touch the door to exit … you need to wait for this male receptionist to open the door for you …

  • 5/5 Shawn S. 1 year ago on Google
    I visited Dominion Road surgery last week for my general check up but covid restrictions prevented me to see the doctor face to face The phone consultation went smoothly Thanks Dr Deepa .

  • 5/5 nipun k. 4 years ago on Google
    Dr Karthak is very friendly and got huge experience, always find out the reason quickly for illness and provide best treatment to heal faster. Also Nurse Runmington(not sure exactly the name) is very helpful and knows exactly what she is doing. Will highly recommend this GP practice in Auckland!

  • 5/5 Bruce D. 1 year ago on Google
    Dr David saved my life He found my throat cancer in very early stage i am in complete remission God bless you Dr Karthak..

  • 1/5 Nav K. 1 year ago on Google • 1 review
    Came through reference for Dr. Basu and he is highly recommended. However, the receptionist need to learn some customer service and help people with their questions. Hard to explain the situation in review but he was very rude when answering questions. Gave three answers to my question and was not sure how to sort the issue I was having.
    2 people found this review helpful 👍

  • 1/5 Authentic I. 5 months ago on Google • 1 review
    Seen online that it was $19 per visit if enrolled so I enrolled, and was then asked to pay $61 to see a doctor but sadly I was $21 short I asked to pay the next day and was still rejected, this is the first time I've ever been rejected medical services in my home country, I guess wealth is above health to some people
    1 person found this review helpful 👍

  • 5/5 Mushfiq A. 1 year ago on Google • 1 review
    This practice I have been with for the last 18 years. Starting with the Doctor King Karthak is a caring empathetic and humble knowledges Dr. His team very cooperative and caring like him. Reception amazing.lots of parking. I personally have recommended many patients as the amazing care in this practice is worth observing and getting.


Call +64 9 630 1212 Open on Google Maps

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