Balmoral Doctors image

Balmoral Doctors

Doctor

😠 Dr Jenny Frith was my first doctor here... She seemed to be empithetic and caring It was good for me... She left on maternity and I was shifted from pillar to post after... seeing any locum who was available... At one point every booking I made was cancelled when the Dr didn't turn up to work.... I... People often mention doctors, good, doctor, recommend, nurses,


Address

502 Dominion Road, Mount Eden, Auckland 1024, New Zealand

Website

www.balmoraldoctors.co.nz

Contact

+64 9 630 3518

Rating on Google Maps

3.70 (38 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: doctors (12) good (7) doctor (6) recommend (6) nurses (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alexander Matthews (Drop S. 2 years ago on Google
    Dr Jenny Frith was my first doctor here... She seemed to be empithetic and caring It was good for me... She left on maternity and I was shifted from pillar to post after... seeing any locum who was available... At one point every booking I made was cancelled when the Dr didn't turn up to work.... I have schizophrenia and take my meds very seriously... I ran low on meds on a Friday but there closed in the weekend... No problem I rang Monday for a script... They couldn't help me until the next day... I informed them it was urgent... Anyway they rang 930am the next morning and ordered my script... I had no meds left at this point... Anyway I rang back 3 times that day saying its urgent... The third time I said the drs leaving it to the last minute like a school kid and my chemist will close soon... She said she would chase it up... I got a txt at 530pm when my chemist was closed... I rang them they had gone home... I texted saying ill go without meds tonight thanks for nothing and no reply... Its well into the next day now and still no reply.... they don't care.... Just a warning if something happens to a mentally unwell patient when they are forced to go without meds through negligence there might not be a job to go to for any of them... They might have time to care a little bit then maybe? .. Anyway I don't recommend balmoral for psychological issues ... Thanks have a good day
    5 people found this review helpful 👍

  • 5/5 Eric C. 3 years ago on Google
    I don't know if it sounds right to recommend a clinic on google review But, really, I couldn't help to do this because Balmoral Doctors is just so wonderful! Convenient located on the centre of Dominion Road, pharmacy downstairs. Warm hospitality from the reception, friendly and yet professional doctors, what else you can ask for?!
    3 people found this review helpful 👍

  • 1/5 Craig A. 2 years ago on Google
    I just had the worst consultation at balmoral I've ever had. I have been a patient there for 25 years. The consultation was performed in the laundry I didn't even get to enter the premises. I informed doctor Furnace that I wasn't happy. All she would say was "it's clean" Disappointed and ashamed to be treated like that. C B ATLEY
    3 people found this review helpful 👍

  • 1/5 Bella G. 2 years ago on Google
    My appointment was rushed and nothing I came in for was done. I have an ongoing illness that requires my weight to be tested, bloods tests and blood pressure to be done. None of that was done. Booked a double appointment. I was accused of ordering thyroid medication on the “dark web” because I have recently developed hyperthyroidism. I felt it was inappropriate to bring this up let alone tell a patient how people illegally purchase illicit weight loss medication online. Left my paid full-priced consult with nothing, not even a blood test order which needed doing. Waste of my time and money.
    3 people found this review helpful 👍

  • 5/5 Sandra K. 6 years ago on Google
    My doctor is Sam Keller I was new to Auckland and he is so good . Very thorough. The receptionists are brilliant too. The nurses go out of their way to help clients and are so busy too and never grumble about seeing you. Thank you so much to balmoral staff.
    3 people found this review helpful 👍

  • 5/5 Drew T. 2 years ago on Google
    Dr. West is the best doctor I have ever been to. I had previously seen 4 doctors before her at other practices about a skin condition which none of them were able to prescribe a successful treatment. After one appointment and prescription from Dr. West, it was cleared up in a week and never returned. I also had a respiratory issue which was just brushed off by previous doctors which put me off bringing it up again. But Dr. West believed me and took me seriously and came up with a plan on how we would treat this and work out what was wrong. I always recommend her to anyone who mentions they are looking at changing GPs. I'll never go anywhere else.
    2 people found this review helpful 👍

  • 5/5 Scott C. 3 years ago on Google
    My Dr used to be Sam Keller and he was brilliant. Now my Dr is Lesley Harding and he is just as good. There have been times when I had to wait too long but maybe the reasons for that are now sorted because I have not had to wait too long in a while now
    2 people found this review helpful 👍

  • 5/5 Clara S. 4 years ago on Google
    Have seen three different doctors here and they were all amazing. Have lived in Wellington and Christchurch. These guys are the best doctors I’ve been to in New Zealand. Reception staff are also super good. A friend recommended these guys and I couldn’t recommend them enough. Ka pai team keep up the good work.
    2 people found this review helpful 👍

  • 5/5 Olivia L. 5 years ago on Google
    My usual doctor is Dr Janet Frater, but I've seen a number of the other doctors when she hasn't been available. She, the other doctors and all the nurses I've encountered are all lovely, caring, top professionals. The receptionists always greet you with a smile and they're always incredibly friendly and helpful. It's on the pricy side for a GP but this really is a fantastic practice.
    2 people found this review helpful 👍

  • 5/5 Lou L. 2 years ago on Google
    Great doctors, I’ve been a patient over ten years and seen a few different doctors in that time and always received warm and caring medical care from both the doctors and nurses. Online booking and prescription service is also really helpful!

  • 5/5 Jess H. 8 months ago on Google
    I have been coming here for over ten years and have always found it really good. My current doctor Ellen Mears is super approachable and empathetic. She’s also very knowledgeable. The nurses and other staff are kind too. Overall I recommend this practice. I can usually always get an appointment with someone the next day too which is great.

  • 5/5 Pieta Landon P. 1 year ago on Google
    have been going here for years and am always happy with the service, reception and clinic itself! highly recommend

  • 5/5 Leo 9 months ago on Google
    Easy to book in even on call or online. The receptionist was very nice and helpful also have professional doctors.

  • 5/5 Shannon M. 8 months ago on Google
    Very helpful and efficient doctors an nurses

  • 2/5 Jenny W. 2 months ago on Google New
    Once Janet Frater retired, ended up seeing 3 different drs in a short space of time. Then tried to charge me twice when I’d paid as I left, got 2 prescriptions wrong, after a nurse visit she failed to send my prescription thru. Drs keep changing, completely new sets of receptionists & nurses. I registered at another surgery, after going there 40 years, place has gone to pot.


Call +64 9 630 3518 Open on Google Maps

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