The Cosmetic Clinic Queen Street image

The Cosmetic Clinic Queen Street

Beauty salon Skin care clinic Beautician Laser hair removal service Teeth whitening service Medical spa

One of the Most Reviewed Skin care clinics in Auckland


Address

246 Queen Street, Auckland CBD, Auckland 1010, New Zealand

Website

www.thecosmeticclinic.co.nz

Contact

+64 9 220 4366

Rating on Google Maps

4.80 (182 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 6 pm
  • Saturday: 10 am to 5:30 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 9 am to 7:30 pm
  • Wednesday: 9 am to 7:30 pm
  • Thursday: 9 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: treatment (21) skin (21) recommend (20) Yanna (20) clinic (19) laser (17) great (15) amazing (15) friendly (14) treatments (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tara A. 2 years ago on Google
    I got a microdermabrasion with Kate and she was so lovely and professional. She really listened to me in regard to my concerns. The whole team form start to end (including the wonderful receptionist, Claire), were great to talk to. Really recommend this place!
    1 person found this review helpful 👍

  • 1/5 Paul K. 1 year ago on Google
    I never complain normally but I had injectables here 6 weeks ago. Went in today as my lines are back. This shouldn’t happen after 6 weeks. Was going to be charged an extra $350 to top it up. I refuse to pay that and shouldn’t have to if it was done right the first time. Soo disappointed after paying $450 for original treatment. I will never go back nor would I recommend!
    1 person found this review helpful 👍

  • 5/5 Riya s. 2 years ago on Google
    I am very happy with their service been their client for a few months now. One of the workers named idol is prolly my favorite among all ,although everyone is professional here. Idol is quite good at her job, everything always goes smooth and quick so I usually want the treatments to booked with her lol ,love seeing the results after the treatments. Without a doubt ,recommend this branch :)
    1 person found this review helpful 👍

  • 5/5 Krishna B. 8 months ago on Google
    The cosmetic clinic is doing amazing work for clients. I would like to thanks Yana who is looking after me and almost been a 4 months. She is amazing at work , she know she is best and Very friendly and always giving nice feedback about skin care. And money wise , they always have great offers for skin amd laser treatment as well. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 S S. 2 years ago on Google
    I had my appointment with Krista last week.She is lovely. I was really nervous for my first session and was really anxious. But she made me comfortable and she made sure that I was comfortable with the settings and it's not hurting. The session was nearly painless although initially it was stinging but Krista eases the session with the cold air and perfect setting afterwards.I highly recommend the Queen street clinic . These guys are very professional and knows their work wonderfully. Looking forward to my next sessions❤️❤️
    1 person found this review helpful 👍

  • 5/5 Harpreet K. 9 months ago on Google
    Looking for best place for hair laser? This is best place to get your services. I got service from Yanna. She is best, very polite and very helpful. Such a good to have service from her. Love the way she gives service. Highly recommend her More than 5 stars for her service
    1 person found this review helpful 👍

  • 5/5 Sophie 11 months ago on Google
    I visited Cosmetic Clinic for laser hair removal and I had a fantastic experience. Yanna is incredibly professional and made me feel at ease throughout the entire process. The clinic is clean and well-maintained, and I felt confident in the expertise of the technicians. I would highly recommend Cosmetic Clinic. The staff is knowledgeable and friendly, the facilities are top-notch, and the results are impressive.
    1 person found this review helpful 👍

  • 5/5 Dr. Subhash C. 8 months ago on Google • 223 reviews
    We recently had the pleasure of doing our beauty treatment with Cosmetic Clinic, and I must say, it was an absolutely incredible experience! From start to finish, We we taken very good care by Yanna who, exceeded our expectations and left us feeling not only beautiful but also booking laser and other treatments with her. First and foremost, Yanna's knowledge and her talent as a cosmetic beautician are unmatched. Her expertise and skill in enhancing natural beauty are truly remarkable. She took time to understand our skin condition and its need and designed a plan that is suitable for our skin types, and her attention to detail was impeccable. The result was a flawless look that exceeded our expectations. I must also mention that the clinics is top-notch. It's clean, well-organized, and exudes a sense of professionalism. The team maintains high standards of hygiene and creates a relaxing environment, which further enhances the overall experience. Highly recommended for everyone.

  • 5/5 Steven T. 6 months ago on Google • 8 reviews
    I want to share my positive experience at the queen street cosmetic clinic. From the moment I walked into clinic, the receptionist Kitty greeted me with a warm and friendly smile. What I appreciated most was her patience and willingness to accommodate my scheduling needs. Kitty’s welcoming attitude and efficiency enhanced my overall experience at the clinic. This is one the best service I ever had as far I can recall. I’ll definitely come back for further treatment.

  • 5/5 Wairui Tyra R. 5 months ago on Google • 5 reviews
    Yesterday I got my lip filler done for the first time by Claire. She was so kind and really gentle the entire treatment. She is very knowledgeable which made me feel at ease before getting my lips done as I was so nervous!

  • 5/5 Alessandra B. 5 months ago on Google • 5 reviews
    Just had the best laser appointment with Kate!! She’s done my sessions a few times and I’ve asked for her to be who I’m always booked with because of the extra mile she takes to make sure I’m comfortable and having great aftercare. I was wanting to change which branch I go to because of convenience with the location but she’s so lovely and great at her job that I’d rather have the longer commute. Thank you Kate for putting that extra level of care into your work!!

  • 5/5 Gabriela B. 5 months ago on Google • 5 reviews
    What a great experience! I bought a laser treatment pack. Everything was explained to me clearly during the consultation so I knew what to expect when I went for my first appointment. Kate did a great job going over the main points, explaining how the procedure was going to go. All the staff I interacted with was very friendly. The clinic is also extremely clean and tidy.

  • 5/5 Jordan P. 5 months ago on Google • 4 reviews
    I took a chance by purchasing one of Cosmetic Clinics promotional package deals and I’m so glad I did because the results I’ve been getting have been amazing! I have been getting my skin and laser treatments done by Yanna for almost a year and to say that I always leave happy would be an understatement. I felt confident in her hands from the very first consultation because it is clear that she is is a wealth of knowledge, always has my best interests in mind and her customer service skills are flawless . The Clinic is always super clean and spotless. The entire team here is so friendly and professional always doing their utmost to accommodate their clients. I would not hesitate to recommend them to anybody looking for a skilled skin therapist. Thanks team I look forward to many years of great skin with you guys!

  • 5/5 Kelsi C. 4 months ago on Google • 3 reviews
    Literally the best experience EVER!!!! The staff are amazing and so knowledgeable, I felt so comfortable throughout and learnt so much about my skin!!!! I had Yanna and she was INCREDIBLE!!!!!!! Highly recommend her she was the best therapist, gave me heaps and heaps of info and had a few laughs in between!! She even continued to look after me after my appointment had finished even tho they were short staffed. I left feeling my best all thanks to this lovely team. Recommending to EVERYONE!!! Can’t wait to come back guys!!!

  • 5/5 mishel p. 3 years ago on Google
    I had my first consultation and my first laser hair removal treatment with Hayley. She is super nice, professional and helpful. She gave out all the instructions very clearly and cleared out all the doubts that I had about this treatment with answering to all my questions. She was very patience when doing it. She always made sure that I am having a comfortable and a pain free treatment. I am super impressed with the first treatment and its all because of Hayley. I would highly recommend Hayley and The Cosmetic Clinic Queen Street for everyone.

  • 5/5 Brenda S. 1 year ago on Google
    Highly recommend this clinic. Service galore from booking an appointment to an excellent pampering, thumbs up!!! I had a microdermabrasion with Hayley, who is very expert in her field. She kindly answered all my inquiries about their services and gave me great understanding how to take care of my skin, she’s very professional -many thanks again:) I left the clinic very happy as my skin feels so soft and exfoliated. By the way their prices are very competitive too. Am so excited to book my next visit. Definitely a GEM in the city!

  • 5/5 Celeste Tewaaka H. 6 months ago on Google
    I had such an amazing experience at the cosmetic clinic. A big thank you to Hayley for doing my microdermabrasion she was so kind and really passionate about what she does, it was really nice that I could get a facial while being pregnant and it was safe and so relaxing she even gave me a blanket. Hayley also recommended me some nice as skincare to look after myself at home.

  • 5/5 Sarah 5 months ago on Google
    I’ve had 5 sessions so far and it’s been nothing but perfect! Seeing great results! Kate has been absolutely amazing! So warm and welcoming, makes me feel super comfortable and has the best banter! I always look forward to my sessions! Will definitely miss my monthly visits when I’m only needing yearly sessions 😢

  • 5/5 Vallinelle L. 2 years ago on Google
    I enjoyed my laser treatment with the lady called Idol, she is super friendly and shared tips for me how to look after the laser parts! She is amazing and very patient! I would always come back for another treatment with her!

  • 5/5 Zahra M. 1 year ago on Google
    I moved from the US to Auckland NZ and it's hard to find the right person for your face injectable services. I went to a cosmetic clinic and found this amazing lady Narges she knows what she is doing very polite knowledgeable and experienced nurse. I can't even think of going to someone else ever. you guys should definitely go to her for your services. and see how amazing she is 😊❤

  • 5/5 Amy H. 1 year ago on Google
    Highly recommend this clinic! I had a LHR appointment with Yanna today and she was amazing! She made me feel extremely comfortable and at ease as she explained everything in detail before proceeding and checked I was feeling ok regularly. Can’t wait to see her again for my next appointment

  • 5/5 Nia R. 6 months ago on Google
    My acne has always been quite subtle but there was a period where it got really bad. I was concerned so I decided to book an appointment and received some acne treatment from Tyra. The treatment itself was really good and i really recommend going. Not only did i get good results but I learnt a lot of useful information from Tyra about my skin and how to take care of it more. I also purchased some of the skincare products and although they can be pricey it’s worth it as I have seen much better results in my skin so far. If you visit the cosmetic clinic queen street I 100% recommend going to Tyra not only is she good at her job but she’s also very social and is very easy to talk to ask questions about anything to do with your skin etc

  • 5/5 adeli f. 6 months ago on Google
    Super friendly staff, Kate is amazing. I have got great progress on my hair laser treatments. Starting on skin treatments and can’t wait for the results.

  • 5/5 Kavita P. 7 months ago on Google
    What an amazing experience it is to be treated by Yanna. She is very knowledgeable, gives great insight, provides best advice for the client, customer centric and so friendly. My husband and I both have started to visit this clinic and the only reason is because of Yanna. She is the best therapist we have met in a very long time and we hope to continue seeing her. Thank you Yanna for taking care of us with great smile, warmth, friendliness and professionalism always. Highly recommend Yanna at the Queen St Clinic.

  • 5/5 Komal C. 8 months ago on Google
    Had my first session of microdermabrasion with Hayley and she was amazing. Answered my questions and talked me through the treatment making sure I was OK. Glad I'm making the switch to Queen Street :)

  • 1/5 Amy R. 1 year ago on Google
    I was really dissatisfied with my laser treatment at cosmetic clinic queen street. I booked MONTHS in advance and notified them about being on medication when I paid for the treatment and then when my appointment actually came they refused service, which they should have done before I paid them and wasted all that time waiting for available appointment. After a song and dance with the manager, they partially refunded me. Go to the laser clinic.

  • 5/5 Fay W. 8 months ago on Google
    I have been doing my treatments with TCC for years. Very satisfied with my experience. Just finished my micro-needling treatments and I would like to say a big 'thank you' to Hayley. Highly recommend her. She is so friendly and professional, always smile and super knowledgeable, will answer any of your skin concerns and questions. Will happily continue visiting the clinic!

  • 5/5 Bhanu Lakshmi T. 2 years ago on Google
    I had been & is still a regular costumer with the team for over a year now & I'm happy with their services. Been visiting the queen street branch for the past 3-4 months. That's where I met Sue and she'd been doing my treatments. I'd highly recommend her because of her friendly vibes & She is happy to run the extra mile for our satisfaction. Thanks Sue. Looking forward for the next appointment. Thank you TCC Team. Best wishes...

  • 5/5 Tammy-Jade C. 1 year ago on Google
    I visited the Cosmetic Clinic in May of this year. I had a consult with Yanna, during the visit she asked for my history, skincare routine and what my skin goals were. I told her I wanted to leave the house without makeup, confident that my skin looked happy and healthy! 5 months later and I can do just that. Yanna came up with a plan that worked for my skin. From a daily routine, to treatments to bonus tips, she did it all. She is honest, kind and great at her job! She is truly a pleasure to be around and I highly recommend her & this Clinic. The staff in general are very helpful and kind.

  • 5/5 Natasha B. 11 months ago on Google
    I have been going to The Cosmetic Clinic (Queen Street) since it opened and the quality of services has remained excellent. Yanna is absolutely wonderful. She is friendly, caring and always goes the extra mile for her clients.

  • 5/5 Marine G. 11 months ago on Google
    Highly recommend Yanna at Cosmetic Clinic Queen street! She has helped me with my acne scarring and I cannot believe the results. She really cares for her clients and makes sure you are well looked after. Thank you!!

  • 5/5 Christine 1 year ago on Google
    I had my lip filler done at this branch by Narges and she did an absolutely amazing job, couldn’t have asked for better results. She is friendly and professional & helped me really calm down before the procedure. If I need any other procedures done this is where I would be heading to, delightful indeed.

  • 5/5 Rutvi C. 11 months ago on Google
    I rate a solid 5/5 for Yanna who does my laser. She is unlike any other staff I have come across. Yanna knows exactly what she is doing and is extremely welcoming and friendly. I have seen superb results from the work Yanna does. Keep up the great work!

  • 5/5 Natasha R. 11 months ago on Google
    Yanna is the best therapist that I have come across. She is knowledgeable and skilful in her work. She goes over and beyond to make you feel comfortable. She will not up sale any products if you don’t need it. So lucky to have found her. 😊

  • 5/5 H 11 months ago on Google
    This review has been long-overdue! I've been coming to this Cosmetic Clinic location since its opening and have always had great experiences at each visit. Wonderful staff, very friendly and helpful. I've moved about 50mins away (on a good day) but I'll always still come to this particular location for my skin treatments because of it's excellent staff. Yanna has always given me the best laser hair removal treatments and facials. From treatments to recommended products and skin routine - she is thorough, detail-oriented, and knowledgeable about her craft. I can honestly say that I've learned so much about my skin because of her! Claire was so lovely with my mum who was visiting me and decided to have a treatment of her own. It was her first time ever getting anything done, Claire took her time and treated her well. Mum couldn't stop talking about how kind and gentle she was! She loved the care that went into the treatment itself and the thoughtful after-care LED light therapy services (that were generously offered free, I might add). Tina takes care of my injectables, she has such a gentle hand and consistently makes sure that I'm comfortable throughout the duration of the service. The outcome is always perfect! Yes, it can be busy sometimes, but the wonderful staff here do their best to work with your needs and provide star service with top accuracy. 10/10 would recommend.

  • 5/5 Missouri W. 11 months ago on Google
    Had my lips done with Tina and I’ve never been happier! She was so attentive, very patient with me (as I had heaps of questions) and did such an incredible job, will be back to see her again <3

  • 4/5 Alby K. 1 year ago on Google
    I am very happy with Kate’s service for my 10 steps facial cleanser at Queen Street store today. She is gentle, professional by making sure how I feel & makes me comfortable, enjoyable in every steps process.

  • 5/5 Tina A. 1 year ago on Google
    Kirsta at this clinic is amazing!! I have previously had severe burns from laser at a different laser clinic and now years later, finally got the courage to try again and this time with Cosmetic Clinic. I was so nervous at first but Kirsta made sure I was comfortable every session and always checked in on me during the sessions to make sure I wasn’t in pain or uncomfortable. The results are EPIC. I have had only 6 sessions so far (booked more because I love it) but my skins so much smoother and the hair is 100x easier to manage! It’s barely growing back - couldn’t be happier, thanks team! Will defs be going back.

  • 1/5 Amy B. 1 year ago on Google
    I booked my daughter In for her birthday. They left patches of hair and refused to refund us or fix the mistake. Wouldn’t recommend.

  • 5/5 Ritchie A. 5 months ago on Google • 1 review
    The service you receive is the best, being a guy it can be an unknown visiting a place like this. Staff are always lovely when you turn up. I was lucky enough to get Yanna who makes sure that you are aware about each step and the process of your treatment to get the best outcome. She makes the experience worth the travel, she is a lovely person who is very knowledgeable/skilled , makes you feel comfortable during your treatment, and gives you 100% for the best results


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