Their advertised Cathedral Cove trip did not take us to Cathedral Cove. Totally their negligence as closure information published by multiple sources two days prior to our trip. 12 hrs trip gives you 0 min at Cathedral Cove and 30 min at Hot Water Beach. In their response to Bookme, they wrote they never had to refund customers.

I have been on two Mana Tours long weekends, the first to Bay of Islands and Cape Reinga, the second to Rotorua and Lake Taupo.We had a really good time, the drivers were very nice and helpful, the views were stunning, the optional activities absolutely great and the prices unbeatable.Also hostel accommodation was much better than expected. I strongly recommend both tours to anyone Annalisa, from Italy

Super friendly drivers and clean busses, lovely places

Helpful staff. Everything worked out without a single problem. We had a really great day at Hobbiton and Hamilton Gardens! Would definitely book again with Mana Tours - even though the prices seem pretty high sometimes.

I recently took a tour with Mana Tours to Coromandel, Hot Water Beach, and Cathedral Cove, but unfortunately, the experience did not meet our expectations. Despite the Department of Conservation publishing a letter advising Cathedral Cove's closure to the public due to the risks of fallen rocks on February 9th the agency still took us there (Saturday 11th) and did not allow us to do the walk. As a result, we spent most of the trip cooped up in the vehicle, unable to explore the beautiful areas as promised. The time that we’ve spent in Hot water beach was also nothing. To make matters worse, the driver showed a complete lack of professionalism during the entire tour. He spent most of the trip eating and socializing with his friends, barely communicating with the passengers, and not giving us enough time to explore the stops and neither to eat properly. We paid a considerable amount for the tour, and it was disappointing to see such unprofessional behavior from the driver. This tour was a gift to my sister, and she was understandably disappointed with the experience. I have tried to contact the company to express my concerns, but they have not responded, which demonstrates their lack of concern for their customers. I would not recommend this company to anyone. Please choose a different tour company that values their customers and provides a professional and enjoyable experience.

This company is amazing! We came to them 2 days before weekend and ask about tour to Hobbiton , Hamilton Gardens, 2 caves and native birds park and they didn’t have tour group on this weekend , but offered us an option to go just me and my mom and the guide. And guys, it was awesome!Comfortable car, fabulous guide Luis-very friendly guy , and this trip was really really nice. Also it was cheaper for us by 1000$ than another tour with group, where we couldn’t find place for us. Also they have a lot of different tours for 1-2-5-14 days and I completely trusting them. Planning to go to Rataroa and ask them as well! Also We had another quide on the 2 day, and he was wonderful too! We are so lucky. 5+ guys! Great job! Recommending now to all my friends and students in Aspire2 school. ❤️ King Regards Kate from Russia.

I had a tour booked for around the 20th of February. The tour was cancelled the day of tour (we assumed since they never confirmed the trip) and was rescheduled to the 25th. We were unable to take the rescheduled tour, so we requested our refunds. My friend received her refund right away and I am still waiting! I have emailed and called and texted multiple times and no answer at all. His voicemail literally says to not leave a message because he won't check it so text him. Considering how much I paid and that it has been almost a month, I am beyond disappointed. Save yourself the headache of these people and book with someone else.

Get ready for a service where the manager doesnt pick up the call. In fact, the voice message itself says, I wont pick up the call, text me and I will reply when I feel like it. Confusing instructions for a tourist, for whom English is not the first language, to find the right spot to be picked up. And the driver never bothered to call the tourist before taking off. I mean that was just the "Cherry on the top". The complaint wasn't taken seriously. In fact, the manager (Marcio) said that the tourist didnt provide her phone details. This qualifies for another joke . So you are taking money without passenger details? The tourist had given three different numbers of her and her friends. No apologies given, but a threatening warning was sent to the tourist phone saying her not to comment here. Well done Mana. Great way to attract customers, with impoliteness . Looking forward to another great service in future.

The tours were really nice. The guide was excellent. I loved everything especially how pleasant and professional the team that took care of us was. I really would reccomend them for any hassle free and conveneint arrangement. A great way to enjoy Auckland. Definitely a must!

Great variety of tours offered at affordable prices. Staff is very attentive and the website is self-explanatory to make a booking. I highly recommend Mana Tours!

I had a really good experience here in New Zealand. Specially going on tours with Mana Tours. The driver and guide were really kind and helpful. I definitely recommend this agency!!!!!!

Really great service by Harish.. very polite and humble person he is.. great deal of my flight ticket, I strongly recommend Mana travels.. thank you guys..

I joined Rotorua and Taupo,Waitomo student tour. Mana tour staff was very kind and friendly.I was able to have a fun time after meeting all of you. I had a lot of good experiences. However, motel was terrible.The shower room was an embarrassment. The water didn't come out very well and not clean...so duty! The floor creaked when I walked over it. The motel staff was very friendly and accommodating. Only facilities were worst...

Highly recommended! You must definitely experience one of the activities offered by Mana! Tours were just great and staff were extremely helpful! Prices were quite fair too. When I come back to New Zealand, I will surely repeat the experience.

Amazing tour!! Highly recommend! The service was great and the staff was really attentive to each detail to make us comfortable. Definitely will recommend to my friends!