MoaTours New Zealand image

MoaTours New Zealand

Tour operator Tour agency Bus tour agency

😠 Really disappointing. Very hard to deal with, they booked our accommodation and cancelled last minute at 2pm on their checkin date, then tell me that they believe someone else will book again. On their website it says free cancellation needs 60 days before any tour starts, so they do understand it’s... People often mention tour, guide,


Address

Level 2 Building 5, Central Park 666 Great South Road, Ellerslie, Auckland 1051, New Zealand

Website

www.moatours.co.nz

Contact

+64 800 662 462

Rating on Google Maps

4.90 (59 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 5 pm
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: tour (18) guide (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tracy C. 1 year ago on Google
    Really disappointing. Very hard to deal with, they booked our accommodation and cancelled last minute at 2pm on their checkin date, then tell me that they believe someone else will book again. On their website it says free cancellation needs 60 days before any tour starts, so they do understand it’s an inconvenience if any cancellation happens close up. Guess it’s easy to ask other people to honour their policies and it’s hard for them to do the same.
    7 people found this review helpful 👍

  • 5/5 Barry S. 2 years ago on Google
    The tour from Karamea to the Franz Josef Glacier via Hokitika, Punakaiki and back to Christchurch via Arthurs Pass, was excellently planned and guided thanks to our expert Tim, the leader of our team!
    1 person found this review helpful 👍

  • 5/5 Helen M. 2 years ago on Google
    All of the above. My first trip with Moa Tours was fantastic, I was on my own, everyone was so friendly, the tour leader was exceptional. I made lots of friends. Brilliant accommodation, transport, meals. Totally recommend this company. I'm booked for more tours!
    1 person found this review helpful 👍

  • 5/5 David & Lyn P. 2 years ago on Google
    Earlier this year we did our first Moa Tour, Southern Beauty. We particularly liked the smaller group, you were able to get to know the other travellers much quicker. The tour was amazing, lots of high lights for us especially the flight over the Southern Alps. Accommodation was great as were the meals. Our tour guide Andrew was very knowledgeable & made our tour very enjoyable. Now looking to see where we can go next year.
    1 person found this review helpful 👍

  • 5/5 Eirene B. 2 years ago on Google
    Have travelled with Moa on several trips, enjoying every one. Most recently Southern Beauty with guide Tim. He was very knowledgeable, coped with any situation and was very capable and good humoured. Due to weather conditions he had to handle some changes to the tour however it was done so seamlessly that the tour was excellent and offered other experiences, Tim is an excellent driver and tour leader, highly recommended. Irene Brodie
    1 person found this review helpful 👍

  • 5/5 Lorraine B. 11 months ago on Google
    I just finished a 17 day Moa Trek tour April 17 to May 3; "Wonderful" is the word I would use to describe it. The hotels were comfortable and the breakfasts were hearty and quite extensive. Most mornings began between 7 and 9 which was appreciated. Our stops were well timed, especially bathroom breaks. For me at times a bit longer drive might have been appreciated. Selections of restaurants were good as well. Our tour guide/driver, Brian, was great. He shared his extensive knowledge of the various areas we visited, his personal anecdotes, and he was a careful courteous driving. He even taught us some Maori and part of a song. These things really helped bring the group of 17 of us from a collection of shy strangers to a new community. Through Wattsapp we continue to connect and share and photos; with promises to meet again in our various countries The scenery was amazing. Thank you 😊
    1 person found this review helpful 👍

  • 5/5 Justine B. 4 months ago on Google
    If you are visiting NZ and you would like to SEE it then I fully recommend MoaTours. I took a 9 day, small group tour on South Island and I could not fault it in anyway. Please see my report on Trip Advisor. Excellent and well worth it.
    1 person found this review helpful 👍

  • 5/5 sally T. 5 months ago on Google
    We went on the south island odessy tour with Ian our fantastic guide. The most amazing group .we had the best time ever, lots of entertainment and many laughs. I highly recommend this type of tour . Fantastic
    1 person found this review helpful 👍

  • 5/5 Jackie & Kirby T. 2 years ago on Google
    Canterbury garden tour Oct Nov this year was fantastic and much enjoyed by the 17 hosted by Andre. He was very helpful and and joy to be with making sure everything functioned smoothly. The special gardens were fantastic and we very much enjoyed the travel between the 2 night stays at Hanmer, Methven and Akaroa. Back to reality now cooking our own food. The Tour dinning was a treat especially the hostef garden lunches. Well done Andre and Moa Tours

  • 5/5 Lynda S. 2 years ago on Google
    We have enjoyed 4 wonderful tours with Moa in both the North and South Islands and Great Barrier. Without exception every aspect of each tour from the pickup at our door to the drop off at the end has been superb. The guides are incredibly knowledgeable, helpful and caring. We have already booked another 2 adventures later this year. Need we say more!!!!

  • 5/5 Alan N. 2 years ago on Google
    Easy communication with knowledgeable and friendly staff, nothing is too much for them, any queries always ready to assist and answer them. Recommend Moa Tours to everyone. Our trips have been amazing, Been to places we thought we would never go. Wonderful tour guides who look after us so well, cannot wait for our next 4 trips booked coming up.

  • 5/5 Barbara G. 2 years ago on Google
    The 'High Country Sheep stations, Gardens and Goldfields' Moa Tours tour we were on last November took us to places we may otherwise not have been able to access and certainly, where we had never been before. We appreciated the knowledge and care care of our guide/driver, and the information and food shared by our various luncheon hosts.

  • 5/5 Margaret H. 2 years ago on Google
    I have been on two tours with Moa and been delighted both times. The guides are friendly, helpful and have a depth of knowledge about the places visited. Moa and it's staff were clearly well thought of by the owners of properties we visited (North Canterbury Spring Gardens). The accommodation was very comfortable and I liked it that all meals were included. The vehicles are also comfortable too. Chatting with fellow travelers, I learned that many had been on multiple tours with Moa. I enjoyed my tours so much I have booked a third. .

  • 5/5 Linda H. 1 year ago on Google
    Just completed the West Coast Tour with our guide Graeme. The trip was amazing from day one to end. Graeme shared so much of his knowledge with us and ensured everyones different requests were met. Loved the trip and the people definitely saving for another trip in the South Island. Thanks so much Highlight of the trip were the many bush walks especially Karamea district


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