I had an amazing experience with SONAL PATEL. The customer service was outstanding and I got what exactly I was looking for. I was so pleased with the service I received from SONAL. She went above and beyond to help me find what I was looking for. SONAL is an outstanding, hardworking person with an incredibly likable personality. Thanks alot SONAL for your help really appreciate it.

Amazing service here first time shopping for a Diwali outfit for my 3 year old daughter needed something beautiful and reasonably priced as she has a Diwali day at daycare tomorrow. Was served by Sona who helped me within minutes select a beautiful dress with a cheap price for the quality I highly recommend this store and speaking with Sona will definitely come back!

I visit this shop often and one of the sales assistant, Dia, being an amazing sales assistant helps me with the selection. She has so much knowledge and understanding of products. She goes beyond in finding the right piece for me. Always charming and friendly, you deserve a pay rise. Thank you. Navin

Had an awesome experience in shopping, Komal was really helpful in selecting the outfits for me..has a great sense of sales and helping customers.

Dia was amazing and helped me find the perfect lehnga ! She went out of her to go the extra mile, Dia will be my go to person when buying in future

Amazing service by staff sonal and dia ..very approaching and kind ..with lots of patience..showed me exactly what I wanted ..give them both 5 star ..definitely Iam coming back here

Good price, Great customer service by Dia and team. Five star rating for Dia. Excellent service

Excellent customer service by staff Dia. Wonderful team !! I will do more shopping here

I had a very great customer experience with Sonal... she had been great and her reception is amazing 👏. Very helpful and patient... I would love to go and see her everything I visit this store. Best sales person...

An awesome experience with such great customer service. Price was so good with purity checks. Highly recommended. Rashmi and Sharmila had proven that every customer is valuable and treated with respect.

I had such a lovely experience with Dia and Komal. They understood exactly what I wanted and went above and beyond to show me elegant pieces! They were so helpful from start to finish and also managed to advise me on how to style my outfits! Definitely going back thanks to them!

I had the best experience with Dia and Komal. They were very welcoming and friendly. They understood exactly what I wanted and showed me very elegant and beautiful clothes. They went above and beyond to meet my needs. They were both also very professional. I will Will definitely shop from them again. Vena

I just went and got gifts for my mums 65th birthday… the two staff sonal and ranjana that served us were amazing, helpful and extremely professional.. they served us nicely and i really appreciate the help when looking for the perfect gift. My mum loved the gifts.

Amazing customer service by Dia ..very approachable beautiful smile.... definitely recommend the service for Indian attire

I recently had the pleasure of visiting Sona Sansaar and I cannot emphasize enough how impressed I was with the exceptional service provided by Sonal ji. From the moment I entered the store until the moment I left, her professionalism, knowledge, and genuine warmth made my entire shopping experience truly memorable.

I had an amazing experience with SONAL PATEL. The customer service was outstanding and I got what exactly I was looking for. I was so pleased with the service I received from SONAL. Nice and friendly behaviour. SONAL is an outstanding, hardworking person with an incredibly likable personality. Thanks alot SONAL for your help really appreciate it.

Best experience I ever had shopping here for the first time. Awesome and amazing service provided by Sonal. She delivered what I wanted and it was the greatest purchase I have made here. She ensured that I felt comfortable. I highly recommend. I bought a black simple suit with black earring 🥰 I love my outfit 🥰 Thanks team and Sonal for providing the best experience I ever had

Had a great experience at Sakhi. Dia was very welcoming, helpful, very friendly and a great salesperson. She made sure we are satisfied and happy with our purchase. We don’t hesitate to recommend people to shop at Sakhi. Thank you Dia.

30 Sept 2023 review. I visited for first time in the store wanted to buy earrings (fancy balis). The staff here was great Sharmila and the other lady with her I don’t remember her name they both greeted me and showed me the balis and the bracelet. I wore the Balis in store they helped me out to wear it. I recommend going to store all products are excellent and price is affordable as well. Special thanks 🙏 to Sharmila and the other lady Sorry I don’t remember her name. Happy and would come again.

This weekend I have visited Sona Sansaar at Papatoetoe and got the worst customer service ever. Wish I could give zero stars. I went with my wife and her cousin to purchase bracelets and bangles and asked to show us some bangles and wanted to try it but then we were surprised by her response. She told us to find which one we liked and then she will tell us the price and then we can try it as if she was telling us that if we can't afford it then don't try it. What kind of customer service is this? We immediately left the store and there was another customer waiting beside us and left as well. Later we went to the Mt Roskill branch and they were so helpful that my wife and her cousin bought from there and I can assure you we spent quite a bit money there. This is really disappointing service from a well know jeweler. I am never going back to that branch.

I was served by this lovely lady named Sonal🥹 GREAT CUSTOMER SERVICE! She was super nice & she helped me finding the perfect dress! 100% Recommended to go this lovely lady Sonal!

I really appreciate the staff name komal she was sooo lovely and friendly. They have the variety of choices love their friendly customer service

Nice customer service. Prices are higher than other stores both Gold and clothes. Bought costume jewellery, later found it selling half price else where same day

Great place to shop. Amazing Sarees. Many thanks to Sonal for lovely service. You go out of your way to serve and show amazing sarees and outfits. Was great Shopping. Absolutely loved it.

Experience was supremely fine. Hesitant to invest at first, but Sonal made it relaxing and relieved us from all the hesitations. Interesting and fascinating collection of products. Wonderful customer service, great atmosphere. Especially during the times of Pandemic the way store operates is an example and has set the bar of safety protocols. We shall return often for future purchases.

Had the most incredible experience shopping at Sakhi! They have such elegant pieces & great customer service! Can’t wait to go back again!

First time buying an indian outfit for my friends wedding and loved the experience. Thank you Sonal and Deepa for the great service and patience to pull out outfits for us to try on. Lovely staff.

Great collection and excellent service, definitely will come back again, recommend Sharmila Chand A+++

I visited the store on my mum's recommendation as I am bit hesitant when it comes to going out and trying stuff on. I was dealt by Sonal and she is incredibly talented. Within 10mins she could understand my taste and I bought a royal blue lehenga sabyasachi copy for my sister's wedding. Thanks to sonal, she understood immediately I was looking for not gliterry jazzy stuff but something elelgant and a classic piece and she immediately read my mind. All throughout my process of trying few dresses, she was patient as a saint, 0 pushy and so extremely indulging as my own friend. I would 100% recommend this place and lovely Sonal and staff xx

My first time buying Indian clothes for myself and I had a very pleasant experience. This lovely lady Sonal helped me and made everything so easy. I recommend sonal for your next purchase!

My mum and I were served by Sonal today. We felt so welcomed and important when we were served by her. Sonal is really polite , helpful and patient. Certainly this is one of the best customer service we have experienced.  Once again,  thank you very much for your excellent and friendly service Sonal . We will definitely keep coming back

I recently bought a lehenga from this store. I was helped by Sonal, who was patient and very friendly. Not only did I get a great deal, but excellent customer service - would definitely shop here again and I also highly recommend it to others! Thank you Sonal and the other friendly staff at Sakhi by Sona Sansaar :)

Exceptional service provided by Dia. Not only she has provided excellent service but made my entire family feel welcome in the shop. She has a beautiful choice of cloths and provides you with what will suit on you. Love you Dia. And of course now my family will come to you too.

Absolutely 😍 loved my outfit! Sonal was so helpful and wonderful in serving us! Thank you ❤

Amazing service by Komal and dia. They showed me elegant pieces as what I described. Would love to shop again from them as they gave an excellent service and was really helpful and nice.

We recently visited this store to buy some outfits for a wedding we had to attend the next day and were served by Dia. She provided exceptional customer service and made us feel very welcome. Overall we had a positive experience and will definitely return to shop here in the future.