5/5 Victor V. 10 months ago on Google • 26 reviews
Here
is
a
compliment
email
I
sent
to
the
hospital
on
the
day
after
I
was
discharged:
I
had
a
surgery
on
Friday
26
May
with
Dr
Mistry
in
Mercy
hospital.
I
just
wanted
to
pass
on
some
compliments
to
the
team
as
I
never
had
such
a
caring
experience
in
a
hospital
(even
private)
I
am
sorry
I
cannot
remember
all
the
names,
but
it
started
with
Karen
at
reception
who
helped
me
get
organised
as
I
was
not
able
to
stand
more
than
5
min:
she
had
everything
ready
for
me
and
I
was
able
to
lie
down
within
minutes
after
my
arrival.
Daniel
and
June
were
very
attentive
and
chatty
prior
to
my
surgery,
at
the
time
when
the
stress
level
is
quite
high
for
a
patient.
When
I
woke
up
in
the
room
25,
I
received
so
much
attention,
love
and
care
from
all
the
nurses
and
HCAs.
I
have
a
laugh
with
the
lovely
lady
who
delivered
my
food
(and
it
was
an
exceptional
quality,
with
so
much
choices).
In
a
nutshell,
I
was
not
treated
as
a
(NHI)
number
but
as
a
person.
Everyone
maintained
a
smile
even
if
they
are
working
under
pressure
of
demanding
patients.
Everyone
took
the
time
to
ask
how
I
am
today
and
if
I
need
anything.
Everyone
looked
genuine
and
happy
to
be
at
work.
Please
pass
on
my
compliments
to
anyone
who
might
have
interacted
with
me.
I
arrived
with
a
low
morale
and
a
bad
back:
I
left
2
days
later
walking
(thanks
to
the
surgery)
but
feeling
I
was
very
well
looked
after.
Thanks
again
for
everything
