Roselands Doctors

Family practice physician

😠 Had an appointment with a nurse for 9am, wasn't seen to until 915am (the nurse stood behind the counter casually talking to the other staff members for 15 mins while I waited), then finally the nurse approached me, took me into the consult room just to inform me she had booked me with a doctor at 10... People often mention doctors, time,


Address

13 O'Shannessey Street, Papakura, Auckland 2110, New Zealand

Website

www.roselandsdoctors.co.nz

Contact

+64 9 298 7504

Rating on Google Maps

3.50 (33 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: (New Year's Day), 8 am to 5 pm, Hours might differ
  • Tuesday: (Day after New Year's Day), 8 am to 5 pm, Hours might differ
  • Wednesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: doctors (8) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Pro Trainer I. 4 years ago on Google
    Had an appointment with a nurse for 9am, wasn't seen to until 915am (the nurse stood behind the counter casually talking to the other staff members for 15 mins while I waited), then finally the nurse approached me, took me into the consult room just to inform me she had booked me with a doctor at 10am. Having planned my day around this appointment, do these people not realize we have other things that fill our days instead of being arrogant and disrespecting patient time? To add salt to the wound, no follow up call or anything, I will be moving my files to a different GP!
    9 people found this review helpful 👍

  • 1/5 Ronnie T. 1 year ago on Google
    Super rude do not recommend not helpful and they all look miserable it's not hard to put a smile on your face all I asked was if there was any way I can make an appointment the lady was rude and had an attitude don't go here!
    3 people found this review helpful 👍

  • 3/5 Chevarne G. 2 years ago on Google
    Switched from Dr Courtenay to Roselands a couple of years back and since doing that, it has been quite difficult booking in appointments. Either you’re a little less than 10 minutes late and suddenly have to reschedule or you’re 10 minutes early and have to wait 15-45 minutes. Organisation can be a little slack sometimes but apart from that, the doctors are decent.
    2 people found this review helpful 👍

  • 5/5 Alastair G. 1 year ago on Google
    Saved my life one day. Always helpful snd great knowledge of health and cures.
    2 people found this review helpful 👍

  • 5/5 Kendra 2 years ago on Google
    Lovely place doctors listen to your concerns and go through their though process as to what it might be. Have follow up calls and genuinely care. Best doctors ive had in many years. Highly recommend!
    2 people found this review helpful 👍

  • 5/5 Lucy S. 1 year ago on Google
    The staff here are doing an incredible job under extremely stressful and difficult circumstances with COVID. I’ve never had an issue booking an appointment and am always greeted by kind, friendly staff that go out of their way to help and answer any questions I have. I am very grateful for the work Roselands Doctors does!
    2 people found this review helpful 👍

  • 5/5 Mel L. 4 years ago on Google
    Our family doctor clinic. Have been with them the past 3 years and we are extremely happy. Our concerns always feel validated, staff are great and the doctors are wonderful with my small child. They can get booked quickly but the nurse/s on hand are fantastic in a pinch & they'll refer you to a Dr within same day (if not at same time) if they discover it's absolutely necessary.
    1 person found this review helpful 👍

  • 1/5 Gareth S. 1 year ago on Google
    Stay away from Dr kaursha Ramsay. She put my mother into a state of panic saying I was going to die at about 830 tonight but she was reading tests from one or 2 weeks ago…learn to read the date on the test and try not to instal terror in my family and do a better job or stay away from me and my family
    1 person found this review helpful 👍

  • 5/5 C C. 1 year ago on Google
    Every single time we’ve been here, we’ve seen the most friendly and helpful doctors. Currently Dr Andrew and Dr Karusha, I would highly recommend them.
    1 person found this review helpful 👍

  • 5/5 Ellen L. 1 year ago on Google
    I am a regular as I require fortnightly injections and a high level of GP care. As a 30 year old female who has spent some time being incredibly ill over the last year, the team has been nothing short of exceptional during extremely trying times. They are always run off their feet but do so with a smile and understanding. Sometimes you have to wait, but their wait times really aren’t too bad compared to other medical offices I have been to. I imagine it means they are giving time and care to the people who really need it. The offices are always clean, tidy and adhering to covid rules. They are very accommodating, and will always get an answer to you. Very professional and a good range of experience across all the GPs. I personally have Tom Martin as my main GP this year and he has been outstanding, and humble enough when something is beyond him to refer me to a specialist, but still follow up to ensure I’m getting the care I require. The only fault of the clinic would be one GP, Dr Mary Kanjirathinkal. I would recommend avoiding her completely unless it’s a simple cold/something you need antibiotics for. She misdiagnosed and mismanaged my care numerous times, I have notes down on my file as I refuse to see her under any circumstances.
    1 person found this review helpful 👍

  • 5/5 Adam G. 2 years ago on Google
    Great team of doctors and nurses hav been with this practice since I was a little boy. Glad some things don't change ☺️

  • 5/5 Mel M. 4 years ago on Google
    Highly recommend this clinic. The doctors are extremely professional, approachable and empathetic. Great with kids! Children's appointments are free, and the pharmacy is just a few doors down.

  • 4/5 KIM F. 1 year ago on Google
    The doctors helped me to get what I wanted

  • 4/5 Warren T. 1 year ago on Google
    If only they would keep to time

  • 3/5 S 10 months ago on Google
    Dr S harris is the best, superb most efficient and excellent dr who gets to the point only come to this clinic specifically for Dr Harris. Receptionist seem impossible to reach ive called numerous times for 2 days and there line is busy.. i have patience but really think this clinic needs to upgrade to health 365. Never had a problem with Dr harris's receptionist when it was down the stairs.

  • 5/5 Noeleen K. 9 months ago on Google
    Great people that you deal with either on the phone or at the desk always found doctor there to be top class

  • 1/5 Toriwai K. 8 months ago on Google
    Has problems answering phones and making sure patients see their doctor on time


Call +64 9 298 7504 Open on Google Maps

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