1/5 Jiayi L. 2 years ago on Google
One
start
is
because
of
the
variety
of
item
selection.
Rest
is
just
poor
customer
service,
it
is
hard
to
have
an
basic
standard
of
Japan
customer
service.
It
is
like
once
out
of
Japan,
there
is
no
customer
service.
Write
email
/talk
online
at
Facebook,
no
help
first
plus
waste
time.
typical
reply
about
blame
on
system
but
refuse
to
help
customer
service(kiwi
style),
which
is
a
shame
for
a
title
of
Japan.....we
all
know
how
serious
that
Japanese
about
customer
service,
but
once
move
out
to
NZ
do
as
NZ
(seriously?)
Is
this
really
run
by
Japanese
operation
or
by
other
countries?
Terrible
online
customer
service!!
The
shop
name
shall
change
to
Pan
Asian
Mart
not
Japan
Mart
as
you
have
no
idea
what
Japanese
basic
customer
service.
this
is
a
stealing,
just
think
to
sell
some
Japanese
items
and
you
can
call
yourself
a
Japanese
mart?