Broadway Time Centre image

Broadway Time Centre

Watch store Watch repair service

One of the Top rated Watch stores in Auckland


Address

197 Broadway, Newmarket, Auckland 1023, New Zealand

Website

www.broadwaytime.co.nz

Contact

+64 9 520 1600

Rating on Google Maps

4.90 (126 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 4:30 pm
  • Saturday: 10 am to 2 pm
  • Sunday: Closed
  • Monday: 10 am to 4:30 pm
  • Tuesday: 10 am to 4:30 pm
  • Wednesday: 10 am to 4:30 pm
  • Thursday: 10 am to 4:30 pm

Featured Reviews


Frequently mentioned in reviews: watch (34) service (23) recommend (9) watches (8) Broadway (7) great (7) Time (6) work (6) battery (6) pressure (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Hugo M. 5 months ago on Google • 3 reviews
    Had my watch repaired in on holiday in Wellington with results that weren’t the best. Seeing as I live in Auckland, I took the watch to Broadway Time Centre to get done what should have been sorted by the watch outlet in Wellington. Broadway Time Centre has great service and the gentleman was very knowledgeable and helpful. Completely understood the situation and promptly got the watch properly fixed. Thanks again! Would highly recommend that anyone who is interested in a new timepiece or needs a repair job completed to check this store out.
    2 people found this review helpful 👍

  • 5/5 Cameron J. 4 months ago on Google • 18 reviews
    I wouldn't go anywhere else in NZ for proper watch repair and service. I have had a few repairs and servicing done here on my day to day watches, but recently had my great grandfathers pocket watch serviced here. I was incredibly nervous as it is a rare piece and very special to our family, but the care taken was second to none. They treated it as it was their own, and could not be more professional. I was sent photos throughout the process, and couldn't be happier with the work done. It has been fully restored thanks to the team at Broadway Time Centre. It's really obvious when a business doesn't just do their services because it's a 'job'. You can tell Sam really loves watches and this is his life's work. Hard to come by genuine passion these days, and it shows through in the end result!
    1 person found this review helpful 👍

  • 5/5 Juergen H. 4 months ago on Google • 38 reviews
    Very competent and friendly. The way to go when you need your watch getting sorted or looking for something special in Auckland.

  • 5/5 Mark H. 1 year ago on Google
    Outstanding service today from Sam. Took in my Tissot Seastar for battery replacement and pressure testing. All work done in half an hour. Thank you so much Sam, and really wasn't expecting the "tweak" in price, which was extremely appreciated. Always a pleasure to see excellent service in an industry I to have been involved in for 37 years. Nice selection of time pieces also!... 🤓👍
    1 person found this review helpful 👍

  • 5/5 A F. 5 months ago on Google • 30 reviews
    Rang here to ask about my old Tissot watch. What a fantastic guy, very helpful and kind too. Will bring my watch in to discuss next time but wanted to leave this review as thanks. Top notch professionalism.

  • 5/5 Dana S. 2 months ago on Google • 22 reviews New
    Sam services my Cartier watches and there is no one else I would trust them to. First class skills and service all the way - plus he’s just the nicest guy. Thanks Sam!

  • 5/5 Diane A. 3 months ago on Google • 9 reviews New
    Sam has just serviced my lovely 30 year old Longines watch - including having a custom made new glass face fitted! I’m delighted . Thank you Sam for your skill and wonderful service .it’s truly rare these days to find a watch maker who has the skill to do this type of work Diane

  • 5/5 Articulate B. 1 year ago on Google • 8 reviews
    Sam was very warm and friendly. He was quickly able to fit my new watch, perfectly, very quickly and efficiently! Couldn't be more happy with the service.

  • 5/5 Danny Z. 1 year ago on Google • 7 reviews
    As an amateur hobbyist, I took my watch in to be pressure tested not expecting very much in the way of frills, but Sam was great to talk to about watchmaking and I was even able to gain a lotta insight into how it's done. He's a very honest, knowledgeable, and professional bloke, would highly recommend.

  • 5/5 Alan L. 8 months ago on Google • 3 reviews
    Last time I needed the battery replacing in my Longines divers watch, I used used one of the large jewellery companies. It took them a week. I had an appointment in the city and called to see Sam. He was able to change the battery, pressure test, and clean the watch in 2 hours. He provides a great service, and I would recommend him.

  • 5/5 Kaitlin M. 1 year ago on Google
    Sam from Broadway Time Centre is an absolute legend, I cannot recommend his work or the business enough! From the first moment I contacted him to assist with my watch he was beyond helpful. And when my watch issue turned out to be much more effort and complicated than originally thought, Sam was honest, diligent and committed to finding a solution. He went above and beyond for my little watch and I am so impressed and thankful for his service. Whatever you need for you watch, go see Sam at Broadway Time Centre.

  • 5/5 Crystal W. 6 months ago on Google
    It's a good place to get your watch for a service. Great staff and very knowledgeable

  • 5/5 Amanda R. 7 months ago on Google
    Amazing service and attention to detail, I highly recommend to anyone wanting great service, real expertise, and a rare authentic connection. Thank you Sam.

  • 5/5 Ken W. 7 months ago on Google
    Had a couple of vintage watches repaired by Sam, the man knows his stuff. They also have a good selection of mid-tier watches on display.

  • 5/5 Michael K. 9 months ago on Google
    The only place in Auckland to take your watch to - impeccable service

  • 5/5 Sue W. 1 year ago on Google
    Wonderful service. I have a little known Swiss watch and he went to a lot of trouble to ensure my watch was like new. Highly recommended.

  • 5/5 Hamish C. 1 year ago on Google
    Excellent battery replacement and pressure test done by a clearly experienced and professional servicer. He did not put any pressure on me and gave accurate advice. I am very happy and appreciate everything.

  • 5/5 Andrew W. 1 year ago on Google
    I had a very good experience with the work I needed on my watches. Sam was very helpful and I would definitely recommend his business to anyone in need of watch repairs.

  • 5/5 Michelle D. 1 year ago on Google
    Fantastic customer service from Tim. I wanted to buy my husband a limited edition Seiko watch earlier in the year and Tim was really helpful-nothing was any trouble. Definitely recommend BTC.

  • 5/5 Luka 1 year ago on Google
    Sam is an extremely skilled watch smith and genuinely takes great care of his customers. He will be honest and take care of your watches like his own.

  • 5/5 Peter G. 1 year ago on Google
    My wife took her watch in to be repaired and Sam was able to look at it immediately. He located the problem, reset the watch to factory settings and even made the alarm ring with a louder bell. Outstanding service.

  • 5/5 Malcolm D. 1 year ago on Google
    Excellent service at Broadway Time. Sam is extremely competent and knowledgeable. He has repaired our varied brands of watches for many years. Friendly helpful service. 10/10.

  • 5/5 Michael Jan S. 1 year ago on Google
    Perfect customer service and top tier watch service. Fast and reliable. I've been coming back here since 2016, for my watch battery change (every 3 years). Owner offers great option for you, no pressure. Provides magnificent quality checks on your watch while you're busy with shopping around Broadway Area. I can not recommend this business more than enough . A proper 5star rating, warm welcoming attitude. He's a very nice man. I will probably buy watch from him too. Love their extra miles attitude when it comes to customer service. 10star if I could. Cheers!

  • 5/5 Leny S. 3 months ago on Google • 2 reviews New
    Excellent service, took my TAG watch in for battery replacement. Friendly service and watch looks like new. Will definitely recommend.


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