Te Atatu South Medical Centre and Skin Clinic image

Te Atatu South Medical Centre and Skin Clinic

Medical center

😠 Very unprofessional Receptionist/s and also very rude. Called in twice for scripts to be sent to Pharmacy. Called Medical Centre at 9.00am , Reception informed on 2 separate occasions that script will be ready for pick up after 4pm. Waited until 5.30pm visited Pharmacy only to be told that nothing... People often mention doctor,


Address

273 Te Atatu Road, Te Atatū South, Auckland 0610, New Zealand

Website

www.tsmc.co.nz

Contact

+64 9 834 6600

Rating on Google Maps

3.80 (34 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 6:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rosemarie H. 1 year ago on Google
    Very unprofessional Receptionist/s and also very rude. Called in twice for scripts to be sent to Pharmacy. Called Medical Centre at 9.00am , Reception informed on 2 separate occasions that script will be ready for pick up after 4pm. Waited until 5.30pm visited Pharmacy only to be told that nothing had been sent this of course was the second time this has happened . Will be taking my children elsewhere .
    6 people found this review helpful 👍

  • 1/5 Anna M. 2 years ago on Google
    Poor communication, didn’t listen to what I asked for ended up getting more blood tests than I needed and costing me more money than it should because they didn’t read the forms I asked them to complete properly. I have decided to leave practice. I have had good experiences with one dr however really disappointed in my last experience and won’t be returning.
    4 people found this review helpful 👍

  • 1/5 AJ K. 4 years ago on Google
    Every single staff member is rude and the doctor did not listen to me even slightly. I have a really long medical history and requested they get my notes from my previous doctor in order to read about my conditions. They did not request my history, it took over a month waiting for blood test results and I had to ring them to get any kind of answer. The nurse openly said that the doctor did not look at my results in that time. The doctor glanced over my chronic conditions and pushed expensive and experimental treatments that they advertise all over their clinic, claimed to be a "pain specialist" and put down all the other doctors I've seen in favour of their expensive treatments (without even a glance at my previous history!) I was completely upset when I left the clinic! I tried to request medication today that I have been on long term, they STILL had not requested my previous notes from the other clinic so told me that they can't do the scripts and I have to come in for an appointment, instead of just checking the history!!!! I've never had such bad service at a doctor's office and I really don't recommend them.
    4 people found this review helpful 👍

  • 5/5 Sun L. 5 months ago on Google
    I have been with this Medical Centre for over 2 years now. It's so much better than the previous one. Dr Kawshi is the best doctor I've ever had. I'm amazed by how broad her knowledge is around not just normal sickness, but also skin treatments and pain management. I had a great experience with her all kinds of skin treatments. Dr Kawshi is also experienced in PRP treatments for joint pain. I'm really grateful that we have Dr Kawshi in our community. My big Thank You to Te Atatu South Medical Centre!
    3 people found this review helpful 👍

  • 2/5 A K. 1 year ago on Google
    The nurse was really nice and helpful. The receptionist was not.
    2 people found this review helpful 👍

  • 5/5 Lovegoodhospo! 3 years ago on Google
    # just a later edit/add on I had a cold in Nov 2020. This surgery followed the instructions of the health department. Although at level 1, I was asked to remain in my car, offered a COVID test, and huge kudos to the wonderful nurse, who came out in her PPEs, with clear instructions and explained how this painless and easy test would go. She then was said stay at home and isolate until text to say all covid clear, OR phone call from Health Dept saying your positive AND if you don't hear from anyone in 48 hours call us, we will get your results. She also said make sure you stay home for 24 hours PAST being symptomatic. Thanks for being so professional! To me this showed that all gaps were filled in ensuring we remain safe. Highly recommend. Fantastic. I can highly recommend Dr Robert Jing, hes young, modern and really focused. I recently changed after going to my old Drs about 6-7 x in 6 months, and getting no answers for some symptoms I was experiencing, and no help from that service. Dr Roberts great, listens well.
    2 people found this review helpful 👍

  • 3/5 Dan M. 3 years ago on Google
    Great doctor, but reception needs some work with answering phones and messages left. have called 3 times this morning to make an appointment and phone is busy every time, waited on hold for a couple of mins with no answer. left a message and still no reply in half an hour.
    2 people found this review helpful 👍

  • 1/5 Nixon G. 1 year ago on Google
    The doctor who I had a phone consultation with is very rude! Too judgemental. Pulling my kids out and “not every parent is perfect “!
    1 person found this review helpful 👍

  • 5/5 Rashal I. 2 years ago on Google
    Awesome Doctors, Dr de silva is the best one i have experienced in Te atatu. She is professional and well experienced. Excellent service by receptionst Paalkhi supermely knows her suff at hand. Easy to order prescrptions and book appointments for me and my family. Highly Recommended
    1 person found this review helpful 👍

  • 5/5 samantha s. 6 months ago on Google
    Great doctors and nurses, very thorough and intelligent, easy to connect with and feel understood
    1 person found this review helpful 👍

  • 5/5 sharma .. 1 year ago on Google
    Thanks for the excellent Podiatry treatment by Abdul Choudhary for my foot injury. The practice is well located close to the Motorway and very convenient.

  • 5/5 Katie S. 4 years ago on Google
    Beautiful Practice, I Love working here because of our Patients & our Awesome Staff. This Medical Centre has always gone the Extra Mile to understand the Needs of their Patients, by engaging the most Knowledgeable and Experienced Doctors and Staff. Our Staff are Professional, Friendly & Hardworking, We have Amazing Doctors and a Practice Nurse that provides a range of Services & Skin Clinic for our Community to Promote Better Health Outcomes for our People.

  • 5/5 Lisa le f. 5 months ago on Google
    Recently had PRP treatment done for ruptured Achilles Tendon, was in constant pain until I had this treatment done.Within 2 days the pain was almost completely gone with only 1 treatment. Will definitely do another soon. Always great to have such a professional team with Amazing Receptionist.


Call +64 9 834 6600 Open on Google Maps

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