Golden Apple Supermarket image

Golden Apple Supermarket

Discount supermarket Asian grocery store Chinese supermarket Japanese grocery store

😠 Worst customer service experience ever!. This is coming from the manager as well. Golden apple have this scheme which they call as a loyalty program. Every time you purchase somethings you get points. That gets added to your loyalty card. Once you reach up to a certain amount of points you get a $1... People often mention Asian, supermarket, good, fresh, grocery, clean, receipt, store, prices, loyalty,


Address

193 Universal Drive, Henderson, Auckland 0610, New Zealand

Contact

+64 9 835 0432

Rating on Google Maps

4.40 (774 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 7 pm
  • Sunday: 9 am to 7 pm
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Asian (13) supermarket (12) good (9) fresh (9) grocery (8) clean (8) receipt (7) store (7) prices (6) loyalty (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 J H. 4 years ago on Google
    Good fast and friendly services, they also sell a good range of Asian groceries such as Korean and Japanese drinks. Very good prices too so no need to go to North Shore or City or Newmarket for specialty asian stores. Has seafood and meat stalls inside. Expect a bit of wait at the checkout during peak hours. Parkin spaces could be mi ited dyeing lunch tune as ut shares its carpark with the Cafe. Repeat customer
    1 person found this review helpful 👍

  • 1/5 lee r. 8 months ago on Google
    Worst customer service experience ever!. This is coming from the manager as well. Golden apple have this scheme which they call as a loyalty program. Every time you purchase somethings you get points. That gets added to your loyalty card. Once you reach up to a certain amount of points you get a $10 voucher. Which appears on the receipt that they give you but don’t advise you about holding on to the receipt. I swear it does not say anywhere on the receipt or on the loyalty card or any where that you need to hold onto the receipt in hand to show them in order to redeem this $10 voucher. I showed them the receipt of my $10 voucher which was on my phone and they had declined my voucher. I even showed them my loyalty card so they had extra proof. I even suggested to check their cameras (on the date of what the receipt had shown) and they said they couldn’t do that. I feel like they either didn’t want to help me or they just don’t want to deal with it and kept pushing the blame on me for not keeping my receipt. Managers words (it’s commonsense to keep it and it’s not their fault for not having it on there records). I swear their prices are already ridiculous and sometimes they suddenly change the prices while you’re still shopping in store, thinking the cabbage that was priced for $3.99 is now priced at $5.99 at the checkouts. Please check when they are scanning because I have walked out soo many times questioning why have I been charged extra. I have even addressed them about this and their response is that they change it sometimes during the day. Which I don’t think is ideal especially if your shopping on a busy day!. I have had soo many issues with them but this time I have had enough! Be careful when shopping here! Can be very misleading.
    1 person found this review helpful 👍

  • 5/5 Kin C. 9 months ago on Google
    A decent, neat and tidy Chinese supermarket in west Auckland. For some reason most Asian grocery stores in NZ are disgusting, not this one. Their prices are good too. Worth visiting if you are nearby.
    1 person found this review helpful 👍

  • 5/5 Mary L. 1 year ago on Google
    Got everything Asian you could imagine and plenty more. Great place to learn about and experience new foods.

  • 5/5 Säde M. 3 months ago on Google New
    Love the variety of products and vegan vegetarian range of mock meats. Everything is labelled and priced properly

  • 2/5 Kit C. 7 months ago on Google
    On several occasions have purchased goods from golden Apple without checking expiry date, to find the product on the shelf is well past expiry. Mostly a good day experience, but do not expect the same level of care you would get at a major super market

  • 5/5 sancho iii d. 6 months ago on Google
    Has a wide variety for different Asian spices and ingredients. Recommend going here if you're having difficulty finding the spices or ingredients you need from the big supermarkets.

  • 5/5 Greg “Greggz coffee” F. 6 months ago on Google
    Got almost everything, would like to see Durian Coffee added to the store thats about it. Shop is tidy, prices are mostly reasonable. Service is pretty quick.

  • 4/5 Mabel J. 9 months ago on Google
    Nice atmosphere, not as big as other Asian supermarkets. Selections are smaller but still decent quality and price

  • 4/5 Joseph H. 7 months ago on Google
    Ous favourite Chinese superstore, well stock and fresh vege and fruit. The fish stall is not appealing to me.

  • 5/5 Kia O. 8 months ago on Google
    They got everything what I need and always bring fresh fruit. Excellent customer service

  • 5/5 pari rosy s. 1 year ago on Google
    Omg this place is amazing. They have everything in store from meat, seafood, groceries and vegetables. They also give a loyalty card where you get one point for every dollar spent and after 500 points you get a $10 voucher. Its a good deal as the price of food is so expensive in Auckland. Theres loads of parking.

  • 5/5 Samantha L. 11 months ago on Google
    They offer a wide selection of products, especially the seafood section, I always get fresh salmon and other local fish here but their fresh oysters are my favorite. Everything was clean and tidy, and there was no weird smell like in some other Asian supermarkets I've been to.

  • 5/5 Just C. 9 months ago on Google
    Every spice you can think of is here, I went for Laksa ingredients and was most impressed. Fresh fruit and vegetables are cheaper than supermarket and good selection of fresh meat, and fish. It has a butchery and fishmonger inside the store. I will definitely go back and shop.

  • 4/5 浩哥-奥克兰 1 year ago on Google
    Arguably the cleanest Chinese supermarket in the country. So much cleaner than yi cart, dahua, taiping ect. Also arguably the most expensive Chinese supermarket in Auckland. Please sign up for a reward card as every $500 grocery you can $10

  • 5/5 Chris C. 11 months ago on Google
    Such a amazing Asian supermarket! So much stuff and lots of stuff on special. A definite must for filling up the stores with incredible things! Lots of parking and easy to get to. Very clean and organized. Love it!

  • 5/5 Ashlee A. 1 year ago on Google
    The best supermarket! Not only the freshest and most affordable vegetables, but so clean, tidy and nicely decorated. Love the tree in the produce section. Great selection of goods that you can't find at other stores. Definitely worth a trip 🍎

  • 3/5 Eva 1 year ago on Google
    I was appalled by how expensive the fruit and veg here are compared to say, paknsave. You are most definitely better off purchasing groceries there and purchasing Asian groceries here that you cannot get in another supermarket

  • 4/5 Jephunneh M. 1 year ago on Google
    The place clean and staff are friendly. They sell meat like chicken, pork, beef, lamb, and seafoods. Their vegestables looks really fresh. The only downside i guess was that the store was a little bit smaller than other asian store like taiping or freah supermarket. This will be my new goto grocery

  • 5/5 Purnesh T. 1 year ago on Google
    It's a one stop shop for all your Asian grocery needs. They have some of the rarest sauces and dips that I haven't found in other supermarkets so yeah if you're in the area, go nuts in here, you won't regret it.

  • 5/5 Afano F. 1 year ago on Google
    A gem of a place. Just moved in to the area and wow, I was looking for fresh veg and found this place on Universal Drive.. Fresh meats, fish, fresh vegetable, everything you could possibly think of to get your daily shopping. The areas of aisles are nice and clean, oriental specialties with many beautiful sauces and biscuits. Wow it's better than Tai Ping as it is very clean with plenty of parking.

  • 5/5 K K. 1 year ago on Google
    Always shopping from golden apple supermarket Special the seafood store , It's so fresh Super big, jumbo size of oyster only25$ for a dozen

  • 5/5 Sandra S. 1 year ago on Google
    First time and it was great it was clean with aisles clearly labelled made it easy for me to find what i was looking for and the cashiers were welcoming and quick which i appreciated I'll definitely be back

  • 4/5 colin s. 1 year ago on Google
    Very good little market, as most Asian stuff you will need

  • 4/5 Hanuman H. 6 years ago on Google
    New supermarket. Huge range of Asian products. Vegetarian section has plenty of variety

  • 5/5 Madame B. 1 year ago on Google
    Modern and clean Asian supermarket. Good butchery, small fish section, above average grocery section, and decent dry goods, decent frozen food selection. I can get almost all my Asian grocery done here most days. Vegs are relatively cheap ie nor top grade but good value for the price.

  • 4/5 Rosemary H. 1 year ago on Google
    Great selection and decent prices. My Singaporean daughter in law was impressed.

  • 5/5 machu m. 1 year ago on Google
    nice supermarket with a great selection of products. convenient opening hours and they also have a loyalty program.

  • 5/5 ying yu C. 1 year ago on Google
    This is always my first choice for grocery shopping. Nice display and good quality. Also there is 10 dollars voucher to gain when spend every 500 dollars on grocery and vege (if you have a royalty card). Have recommended to my friends and colleagues.


Call +64 9 835 0432 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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