Plenty of parking and Mukesh ( who turned out to be a new employee ) was just fantastic. Would recommend going to the store just to be served by him.

Great service Very helpful encouraging staff member who helped us! we ended up getting everything that we needed with no stress will be going back

a very good quality thanks

This location has very helpful and friendly staff. The variety in outdoor gear is great for the average shopper. Although expensive, they offer high quality gear you can definitely trust, and often have great deals. This place is fully wheelchair accessible, and offers a range of clothing, packs, outdoor equipment, boots, sleeping bags, tents, and the like.

The worst customer service. The staff is not helpful, and on top of that, they treat customer like thieves, calling the security guy on you

One of my favorite shop in Westgate shopping area. Great promotions to choose from and build some points on their club card. Highly recommended 👌.

Nice there but too much chicken salt on chips

Opening hours are incorrect. Came before 4:30pm on a Saturday. Already closed even though it says they close at 5:30pm

Friendly staff. Not as big as the other outlets but well stocked.

Had bad experience picking up a click and collect. Staff wasn’t friendly nor welcoming. I would rather get it delivered next time. Other than that shop got your usual Kathmandu stuff. Not a big shop

Bought some hiking gears. The ladies were very helpful.

Couldn't find a item at another branch , therefore we drove to this store Store was well stocked clean tidy and enjoyable to look around Staff member did approach to greet us once we had a item in our hand to try on Than moved away ,but stayed close by and kept watching us We were trying on a few items and did place them back onto hanger and back in its place I found a item and held onto it and continued to look around The sales assistant kept on looking and pretended to be fixing up stuff It made us uncomfortable ,but we continued till we were done We made our way to the counter and we're served in a prompt manner My partner couldn't decide if he wanted to buy the jacket So we put it on hold and gave them a time that we would return to the store To which we did and bought the second item Staff friendliness average

Went to the store after receiving sale promo email. Its advertised still even though the product is fully sold out everywhere. Annoying to know only certain colors are on sale for certain products so if you wanted different color to the one on sale, you have to pay the full price otherwise. What's the logic behind that? Just walked out... If something on sale every colour range should be the same price.

Pretty busy but shop assistant very helpful

The website said that the store had stock of an item I was looking for however when I arrived they had none. Staff are very friendly

Had what we wanted, pricey, but great quality. Guess you sometimes get what you pay for!

Great deals and very helpful staff

The store and staff are good but it's only clothing now, so just not my thing.

Not a complete range of products as available on their website, but generally covered for usual gear. I had some confusion over a label and its meaning, but staff helped out and directed me to a product that would better suit my needs. Thanks guys.