2/5 J H. 3 years ago on Google
Was
there
around
9am
on
Saturday.
There
was
only
one
lady
staff
serving
behind
the
counter.
I
had
a
group
of
6
customer
in
front
of
me(in
the
queue),
they
were
taking
their
time
to
decide
on
what
they
will
have.
I
just
wanted
a
take
away
coffee
and
the
wait
felt
like
forever.
It
took
them
nearly
10
mins
to
place
their
orders.
The
lady
staff
looked
stressed
but
she
was
doing
the
best
she
could.
She
was
preparing
the
food
as
she
went
and
between
each
of
the
6
orders.
I
ended
up
leaving
the
place
as
I
guessed
it
would
at
least
"another"
10
mins
for
her
to
do
6
cups
of
coffees
and
the
food.
I
would
have
thought
being
a
Saturday
morning
they
would
rostered
more
staff
on,
or
maybe
they
had
staff
calling
in
sick,
don't
know
but
it
definitely
not
a
good
first
experience
where
customer
service
is
concerned.
Suggestion-the
staff
could
have
at
least
acknowledged
me,
say
hello
or
something
and
I
would
have
stayed
but
as
I
said
earlier
she
had
too
much
on
her
plate
at
the
time.
No
comments
on
the
food
or
coffee
as
this
feedback
is
purely
on
service
and
customer
experience
from
the
visit.
Considering
putting
more
staff
on
for
busier
time
Saturdays/weekend
mornings.
It
was
a
shame,
place
looks
neat
and
tidy
but
didn't
get
a
chance
to
taste
the
coffee.
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