Featured Reviews


Frequently mentioned in reviews: coffee (38) staff (17) service (13) friendly (9) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sherryk K. 2 months ago on Google • 144 reviews New
    Bubbly staff, great place to relax and unwind. Coffee has a strong kick, umbrellas available for sunny days, nice breezy hallway-esque street. Small venue so some mornings you'll find that it has no vacant seats left. Coffee cards available, every tenth coffee is free.
    6 people found this review helpful 👍

  • 5/5 Priscilla H. 9 months ago on Google • 7 reviews
    For those unaware; All of our cabnet savories are prepared FRESH DAILY by our personal chef at Safran and delivered by our owners every morning!! This also includes our baked goods!! As a Barista at Orra Cafe, we have THE BEST customers any hospitality worker could ask for. From our regulars to the workers around Westgate and all new comers we are so thankful for your beautiful hearts and smiles every day. Personally believe I have the best bosses I've had since starting hospitality 10 years ago. Sokol and Astrit are not only attentive and hard working owners but the support staff growth and all ideas we have to better customers experiences. Atmosphere is always pumping with sick tunes and sometimes customers are serenading us with thier questionable singing voices and dance moves. All this pushes me to provide my personal best and makes my day to day extremely enjoyable. Seldom is there a place where staff also feel equally as important as customers. Happy to be here and of service 🥰
    4 people found this review helpful 👍

  • 5/5 Marty B. 6 months ago on Google • 199 reviews
    The Girls are so funny, very cheeky It was nice to be greeted and their cheeky banter was awesome the coffee Allpress was excellent

  • 5/5 Juliane P. 2 months ago on Google • 4 reviews New
    Whenever I’m in this area, I come here for coffee and maybe something sweet or savoury. Love their work and service always with a smile 😊
    2 people found this review helpful 👍

  • 5/5 Sophia M. 9 months ago on Google
    Orra is one of boutique coffee shop I really like in westgate. Every time when I pass by Orra, I will grab a coffee to take away. Their matcha latte surprises my taste buds. Bagels are toasted just right, very tasty. Like the staffs, they’re always warmly greeted, giving good suggestions for your coffee!
    2 people found this review helpful 👍

  • 5/5 Amil V. 1 year ago on Google
    Best coffee I had in a while. Can get busy with shorter space but it's worth it.
    2 people found this review helpful 👍

  • 5/5 Duncan S. 2 months ago on Google • 70 reviews New
    Coffee & Service: very well-made coffee (psa; I'm picky), delicious and not too slow. Very friendly staff, aiding an overall positive and bright atmosphere. But the review that matters most? Hands down the best fluffy in my toddler's book, and even a couple of toy cars he gets excited to revisit when I tell him we're going there. In short - return customer game seems strong.

  • 2/5 J H. 3 years ago on Google
    Was there around 9am on Saturday. There was only one lady staff serving behind the counter. I had a group of 6 customer in front of me(in the queue), they were taking their time to decide on what they will have. I just wanted a take away coffee and the wait felt like forever. It took them nearly 10 mins to place their orders. The lady staff looked stressed but she was doing the best she could. She was preparing the food as she went and between each of the 6 orders. I ended up leaving the place as I guessed it would at least "another" 10 mins for her to do 6 cups of coffees and the food. I would have thought being a Saturday morning they would rostered more staff on, or maybe they had staff calling in sick, don't know but it definitely not a good first experience where customer service is concerned. Suggestion-the staff could have at least acknowledged me, say hello or something and I would have stayed but as I said earlier she had too much on her plate at the time. No comments on the food or coffee as this feedback is purely on service and customer experience from the visit. Considering putting more staff on for busier time Saturdays/weekend mornings. It was a shame, place looks neat and tidy but didn't get a chance to taste the coffee.
    1 person found this review helpful 👍

  • 5/5 Péter H. 1 year ago on Google
    Friendly place, excellent service. Recommended place for a delicious breakfast or branch!
    1 person found this review helpful 👍

  • 5/5 Vivian L. 7 months ago on Google
    If you’re a mocha lover, you’ll love theirs as they use high quality cocoa powder rather than chocolate syrup! So their mocha tastes like a high quality dark chocolate with a strong aroma after taste! Attentive and friendly service by all the staffs! Always greet you with a smile and always remember my order!
    1 person found this review helpful 👍

  • 5/5 Vishal R. 1 year ago on Google
    Hands down the best coffee in northwest mall. Their spicy chai latte is the best I had in auckland. A little coffee paradise with an amazing service. My go to Sunday coffee place.
    1 person found this review helpful 👍

  • 5/5 Good eats 2. 9 months ago on Google
    Stumbled upon this place by accident and so glad I did Great coffee, owners care about presentation and skill/execution Bravo 🙌🏽
    1 person found this review helpful 👍

  • 3/5 Albert A. 10 months ago on Google
    OK coffee but it is a little too bitter for my liking. Surprising since it is allpress. (Sat 0830)
    1 person found this review helpful 👍

  • 5/5 Zhixiang H. 1 year ago on Google
    Rich long black nice Matcha latte and yummy lamb wrap.
    1 person found this review helpful 👍

  • 5/5 Hettie G. 9 months ago on Google
    Honestly, this place is really special. I’ve never been to a cafe where the regulars are friends and the staff are like family. Even at 7am it’s all smiles and jokes- you can tell Priscilla and Linda really care about what they do. They’re bringing love and light to everyone and it’s no wonder everyone turns into a regular. There’s something for everyone, sweet or savoury (and that’s just the owners) but seriously give the place a go you won’t regret it
    1 person found this review helpful 👍

  • 5/5 Jenna H. 4 months ago on Google • 42 reviews
    I'm very fussy about my coffee but I had the best coffee I've had for ages here! Delicious danish and cheerful, friendly service! Highly recommend!

  • 2/5 Andrudh J. 1 month ago on Google • 23 reviews New
    Over rated large cup is size of medium guys if your customer who pays your bills orders extra hot at least double the cup so it's easier to hold coffee

  • 5/5 David & Tania M. 1 month ago on Google • 4 reviews New
    Great coffee, super friendly staff, nice place, highly recommend

  • 5/5 Shaun & Rita E. 11 months ago on Google
    Fantastic coffee and food was lovely.

  • 5/5 Stu J. 1 year ago on Google
    Fun vibe here. Was looking for a nice spot that was central to Westgate, and I found it! Great food selection, coffee is tasty and people are very welcoming.

  • 5/5 Evan K. 1 year ago on Google
    Lovely small cafe. Perfect for a morning snack and a coffee. Staff were great and the owner was on the coffee machine. Excellent place, great product...highly recommend.

  • 5/5 Aman R. 1 year ago on Google
    Absolutely amazing,, have look these pictures,best coffee , must visit little cafe ☕️

  • 5/5 Bryan E. 1 year ago on Google
    I had never noticed this little coffee shop before in spite of going to the area regularly, so we went up to investigate. Good coffee and great service. Intimate and good atmosphere with outdoor seating if you choose. Lively.

  • 5/5 David N. 1 year ago on Google
    Great coffee, Allpress, fast service, friendly staff. Recommended!

  • 1/5 Tammy-Jade C. 8 months ago on Google
    Currently at the restaurant, experiencing incredibly poor service. The lady who took my order has displayed a condescending and unkind attitude. I believe it's unnecessary to have such negative individuals, who seem dissatisfied with their lives, affecting the day of others. I will say the lady who first greeted us, the same lady who brought our coffees over was incredibly sweet. The salmon, cream cheese bagel also came piping hot. Couldn't eat it. It was super gross. We only asked for one of the items to be warmed, the bap. Will never return.

  • 5/5 Alana E. 1 year ago on Google
    Lovely little cafe with super friendly staff and great coffee. Definitely recommend!

  • 2/5 Louena V. 1 year ago on Google
    Came here about a month ago after Costco and bought a mocha for myself which tasted fine. My 3 friends then came in and bought a mocha each and it tasted horrible - almost a burnt or old coffee flavour. Compared to mine it did not taste the same. Unsure if new coffee beans were used or untensils were washed properly.

  • 5/5 Peter W. 1 year ago on Google
    Great coffee and food. Excellent friendly service. Well worth the visit.

  • 4/5 jill j. 2 years ago on Google
    Nice happy atmosphere. Friendly team. Good coffee.

  • 5/5 Josiah Spackman (Chilling S. 1 year ago on Google
    The coffee is always delicious, the staff are friendly and inviting, plus the food is super tasty. A great way to start the day!

  • 5/5 Debi J. 1 year ago on Google
    Very clean, friendly staff and great array of cabinet food. Advantage of sitting outside in the sun. Subtle music and reasonable Amt of cinnamon. Liking the subtle placed plants

  • 5/5 kenji i. 8 months ago on Google • 2 reviews
    Favourite cafe and coffee ever, like in the world. No coffee slaps like coffees at Orra. I come here every day. Always Amazing service, even in spite of occasional difficult customers.
    2 people found this review helpful 👍

  • 5/5 whiteangel b. 10 months ago on Google • 2 reviews
    Friendly staff!!i love the way Staff smiles to greet you!!! Love their coffee to bits..been coming everyday to have my yummy flatwhite with 3 sugars🤗🤗higy recommended coffee shop just outside Northwest Shopping Centre..


Call +64 9 216 7142 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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