Dental Planet Manukau image

Dental Planet Manukau

Dental clinic

One of the Most Reviewed Dental clinics in Ōtara-Papatoetoe


Address

11E Bakerfield Place, Manukau City Centre, Auckland 2104, New Zealand

Website

dentalplanet.co.nz

Contact

+64 800 262 2208

Rating on Google Maps

4.60 (87 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 4:30 pm
  • Saturday: 8:30 am to 5 pm
  • Sunday: Closed
  • Monday: (Christmas Day), 8:30 am to 6 pm, Hours might differ
  • Tuesday: (Boxing Day), 8:30 am to 5 pm, Hours might differ
  • Wednesday: 8:30 am to 5 pm
  • Thursday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: care (19) dentist (14) service (12) teeth (11) recommend (9) assistant (8) great (8) time (7) team (7) comfortable (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sandy 2 years ago on Google
    Nice place but don’t think I’ll come back. Booked in for everything so it can be done in one visit and came on time but didn’t get seen till 20mins later. I understand that stuff could happen during the procedure which delays times to see the next patient. I’m not satisfied with the fact that I felt rushed in my appointment and there wasn’t really a plan or discussion at most places I’ve been to before starting. The hygienist, was lovely but she just went all in without the communication only that she’ll try to do what she can in this visit? Which didn’t give me many options to rebook or so. And on top of that, the cleaning wasn’t done properly. I’ve got a few teeth she missed which still has plaque on them. I know going to the dentist ain’t cheap but the job that was done was definitely not worth it and the price I paid felt like I wasted my money. And was told to come back and rebook for a check up and X-ray which originally I wanted done on the same day. Pretty disappointed and unsatisfied. 😔
    3 people found this review helpful 👍

  • 5/5 Macy Marama P. 1 year ago on Google
    5 out of 5 stars! Dr Sa’ane, Dr Helen(I believe her name is)and their team are amazing and such a friendly focused people. I went for a tooth extraction but because my tooth is just as stubborn as I am I have to sadly go in for a second appointment🤦🏽‍♀️🤣but I feel so comfortable and happy to know my tooth is being taken care of in the right hands. During surgery they made sure I was okay and wasn’t in pain and when I asked to just sit up for a second to breathe or to relax my muscle in my mouth they wouldn’t hesitate. They even give a follow up call to check up on you and make sure you are okay!😊 I don’t write reviews on websites but thought I should for these guys😊
    3 people found this review helpful 👍

  • 2/5 Ali S. 8 months ago on Google
    Customer service at reception, Smile and greet customers at reception as first point of contact, ensure that when receptionist is talking to the customers she uses the right tone and gesture to help us. Treat all ethnicities the same, every customer should be valuable to you, we pay the same rate for the service.When customer calls to book an appointment ask questions during the phone call what the appointment is about then book the appropriate service. The receptionist asked me again what we needed, so I was confused if I was booked the right service or no, when I was at the clinic I expected you guys to know why I was there.The dentist and the assistant were helpful and caring.Reception service needs improvement!!
    3 people found this review helpful 👍

  • 5/5 Shari H. 1 year ago on Google
    Amazing dentist and 1000% recommend coming here! Dentist Saane is incredible and really makes the experience comfortable and relaxing… she took great care of me and honestly made every visit enjoyable! I looked forward to seeing her for treatment. Staff are welcoming and am so hapoy with my treatment results. Thanks again Saane!
    2 people found this review helpful 👍

  • 5/5 Life B. 7 months ago on Google
    Thorough examination and teeth clean, great advice for my teenager for aftercare and what they are doing right caring for their teeth and gums with healthy balanced diet and cleaning. Great demeanour and customer care from receptionist and Dentist was accommodating and very informative, over all lovely to deal with and that’s truely saying something as usually not a place one enjoys going to. Also previous visit a filling needed a second fix up as was still giving trouble after a month and they sorted it no problems all good. Highly recommended
    1 person found this review helpful 👍

  • 5/5 Amanda M. 1 year ago on Google
    WOW!!! Such an amazing experience, I was genuinely looked after from beginning to end and customer service was amazing from all the staff. They explained everything throughly, so I understood everything they were doing. I had the zoom whitening and the difference is huge. They have given me back my smile (the confidence to smile) & I am so greatful for that. Thankyou! Highly reccomend to all!
    1 person found this review helpful 👍

  • 5/5 Hayley N. 3 months ago on Google New
    Overall experience ladies were awesome The ladies here are beautiful professionals knew what I was after and explained the dental cleaning to me. (Especially for someone like me having doctors put tools in my mouth very hard for me to relax but they were calming and did the dental cleaning so comfortable for me It wasn’t scary or paining at all) I feel so much better with my teeth thank you ladies
    1 person found this review helpful 👍

  • 1/5 Maryanne R. 2 years ago on Google
    If I could rate zero stars i would. Got a quote for $3000 that winz paid which included my upper denture, the denture was way to big for my mouth, they still tried to get me to take it. Which I declined. I was quite upset and they non sympathetic to help fix the problem. Tried to get a refund or transfer to another dentist. However couldn't because they went into receivership. Which has left me indebt and my teeth still not fixed. Very unprofessional would not recommend at all!!
    1 person found this review helpful 👍

  • 2/5 Judith M. 4 months ago on Google
    Visited the Manukau branch for the first time yesterday. The person that took care of my daughter's teeth was amazing. Reception though mispronounced her Maori name even after correcting her three times. Zero care shown by this receptionist. Very non chalant attitude. Please educate and I agree with the previous comment, treat all ethnicities with respect.
    1 person found this review helpful 👍

  • 4/5 Alfred R. 10 years ago on Google
    Excellent, professional service. Staff are caring and will make you feel comfortable.
    1 person found this review helpful 👍

  • 5/5 Shiine S. 6 months ago on Google
    I went in really nervous knowing that I’d be getting a RCT stage 1 but as I got called in I was taken really good care of by my Dentist Kezia and DA Nikki. They explained everything so well and even gave me options to further look into. Thank you guys!

  • 5/5 Christine 5 months ago on Google
    I haven’t been to the dentist in years as I was worried about prices etc. Booked in for a check up and ended up getting a last minute filling that very same day which I had expected, and lowkey hoped for as it would’ve been a hassle to come back. Kezia thoroughly explained my xray scans to me before proceeding. Prices are pretty reasonable. They also accept NIB insurance but check your policy prior of course. Highly recommend and will be back. Thanks Dental Planet Manukau team!

  • 5/5 Joseph D. 6 months ago on Google
    I had a terrible toothache over the last few days and went in for the first time to see Dr Kezia Dunn at Dental Planet. Being a new customer I was not sure the level of service I was going to get. I can tell you the service was first class from the moment I walked up to reception until I left the place. Dr Kezia listened patiently to my tooth condition as I explained the problem. She then offered alternatives such as antibiotics. We mutually agreed that an extraction was the best thing to do. The injections into my cheek and gums were painless! I was very surprised. The extraction was quick and painless. I was out of there in 30 mins. Very happy customer and price was very reasonable. Will make it my regular dentist from now on.

  • 5/5 Hina 5 months ago on Google
    First time visit to the dentist, everything was smooth, very friendly staff from receptionist to the doctor and her assistant. The Dr explain very clearly of the procedure, outcome and treatment. Recommended to all

  • 5/5 Hannah W. 6 months ago on Google
    Thankyou dental planet did a great job with my dental care ,the lady's that took care of me, did awesome on my tooth and took care of me, did amazing, she was very thorough and clear explaining the procedures and the staffs were so kind and helpful 😊🥰definitely will be coming back ,great place to get your tooth done. 😊

  • 5/5 Kitty B. 7 months ago on Google
    Great service from the time you walk into reception, through to examination. I saw Dr Sa'Ane and her assistant, an exceptional team. Great care taken as I was very nervous and tense, haven't been to a dentist in over 40 years, thoughts of pain, ran rampant in my head, however these 2 took great care of me. Dr Sa'Ane and her assistant were very accommodating and reassuring to help me get through it. If I needed a break, I was given it. I really appreciated the time and care they took. Easy to follow advice was given to for after care and maintenance of my teeth, and gums. A++ service and highly recommended!

  • 5/5 Colleen A. 4 months ago on Google
    Loved my experience here from the minute I walked in to reception till I left! I had Dr Reuben honestly felt so comfortable and finally got out a toothache I’ve had for a while, definitely recommend and my new go to for dental procedures x

  • 5/5 Kels S. 10 months ago on Google
    Best experience with Reuben, excellent communication, everything explained in a way I could easily understand, thoroughly checked what needs to be done, always checking to make sure I was all good, highly recommend!!🤝

  • 5/5 Koleta F. 10 months ago on Google
    Liked the fact they were patient with me as i was running late for my appointment and when i got there they were quick and efficient broke down what i needed to know how much it was going to cost and they did winz quote as well very affordable for examination/xray made sure i was comfortable thanks to rueben he was awesome

  • 5/5 Ang A. 1 year ago on Google
    Thejaswini (TJ) took care of me. Extraction's and getting my false teeth.Always ask my opinion but she know's what she doing, so I leave it to her. Hate dentist, but this experience was surprisingly painless. Just close your eyes and open wide. Staff are friendly! Clean, calm & not much parking spaces.

  • 5/5 Anri & Zelda S. 1 year ago on Google
    I have had multiple treatment done at Dental Planet in Manukau and It's such a safe and comfortable environment, customer service is awesome, everyone is friendly, reasonable prices. I have recommended most of my family to Dental planet Manukau.

  • 5/5 Rosie F. 3 years ago on Google
    A great experience thank you! Have never enjoyed the dentist but this must be the exception! The team were all so friendly, professional and efficient. I would especially recommend Zeb as a dentist, he was extremely thorough, patient and kind and the treatment was great. Thank you :)

  • 5/5 Zech S. 2 years ago on Google
    Have gone in for urgent/semi-urgent dental care over the last month and I want to share that I am incredibly grateful for the level of professionalism and care that was afforded to me across my four appointments. I had Dr Soyeon and her helpful assistant Jenny looking after my care plan, and I am grateful to have been blessed with professionals who are throough but also empathetic. I was quite ashamed of going to the dentist, but in doing so it has helped me think more about my teeth and take better care of them! It is weird to write that I am looking forward to going back. Also, the front reception staff are also really good at keeping up with comms and very welcoming both over the phone and in person :) Thank you Dental Planet!

  • 5/5 Mary N. 1 year ago on Google
    Just got two teeth extracted today, Dentist was Saane. Her and her assistant was the best! they always made sure i was calm and reassured me everything is ok the whole time. If you need your teeth extracted i recommend Dr Saane & her assistant. please forgive me i forgot the assistants name, but she was so nice aswell she even held my hand when i started getting scared. Love this place! Highly recommend, it was quick and easy 👏

  • 5/5 Alex W. 3 years ago on Google
    I normally hate going to the dentist, but following my free consultation with Dr Zeb, this has changed. He was highly professional, personable and gave me full confidence in my oral hygiene routine. The clinic was friendly and welcoming, and I left knowing my (now) pearly whites were in great hands. Big thanks to all the team there. 10/10 would recommend.

  • 5/5 Janita K. 2 years ago on Google
    I’ve always been afraid of the dentist, however I was extremely happy with my visit today. Awesome team starting with being greeted by the lovely reception and than to Dr Soyeon and her lovely assistant who took very good care of me. I was very nervous but the both of them made me feel really welcomed and safe and gave me all the support I needed. Well done dental planet team keep it up 🥰🥰

  • 5/5 Neil W. 1 year ago on Google
    HEY A BIG THANKS TO YOU HELEN FOR MAKEING TODAY'S DENTAL EXPERIENCE 😀 A VERY COMFORTABLE ONE INDEED , IT WAS KOOL TO SHARE A FEW LAUGHS ASWELL AS A FRIENDLY AND PROFESSIONAL CONSULTATION , YOU CERTAINLY MADE ME FEEL RIGHT AT HOME AND ALSO YOUR LOVELY ASSISTANT FOR HER CARE FOR ME TODAY , THANK YOU BOTH 😊 REGARDS NEIL WILSON


Call +64 800 262 2208 Open on Google Maps

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