Walker & Hall Manukau image

Walker & Hall Manukau

Jewelry store

One of the Top rated Jewelry stores in Ōtara-Papatoetoe


Address

Manukau Station Road, Manukau City Centre, Auckland 2104, New Zealand

Website

www.walkerandhall.co.nz

Contact

+64 9 218 6928

Rating on Google Maps

4.90 (72 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 10 am to 5:30 pm
  • Monday: (Christmas Day), 9 am to 6 pm, Hours might differ
  • Tuesday: (Boxing Day), 9 am to 6 pm, Hours might differ
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (26) Krish (19) Walker (18) Hall (16) store (16) Kerrie (14) Pratima (14) ring (12) customer (12) time (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Neelam P. 1 year ago on Google
    First time shopping at Walker & Hall, what a wonderful experience! Excellent and amazing service received from Krish 👏 Quite a professional! Thank you for your help and expert advice Krish, you made my decision much more easier! Will definitely shop here again 😊
    1 person found this review helpful 👍

  • 5/5 peanuts 1 year ago on Google
    Purchased my friend's birthday earrings here. I was served by Krish Ram. She gave fantastic service, attended to meet all my needs to find the perfect gift. thank you again Krish <3
    1 person found this review helpful 👍

  • 5/5 Vicky B. 1 year ago on Google
    Kerrie was such a delight to deal with. Re-sized my ring a few times and she was so lovely and super helpful assisting me. The staff at the manukau store are probably the friendliest staff I’ve dealt with in any walker and hall I’ve been to. Would definitely recommend purchasing from them.

  • 5/5 Jay S. 5 months ago on Google
    I went to walker & hall in need of a signet ring and I was attended by Krish Ram, her customer service and knowledge was very good ! I felt so comfortable taking my time to decide and she assisted with my decision which I am grateful for. Thankyou Krish and the lovely lady working with her today! - I'm one happy customer :)

  • 5/5 Kiran G. 6 months ago on Google
    I recently had an experience at Walker and Hall Manukau and wanted to share my positive feedback regarding their employee, Pratima. I was running late and afraid that I wouldn't make it in time before the store closed. I was pleasantly surprised by how accommodating and understanding Pratima was during my visit. Not only did Pratima wait for me to arrive, but she also went above and beyond to ensure I had a pleasant and efficient shopping experience. Pratima's knowledge of the products and her willingness to assist in finding the perfect item impressed me. She made valuable recommendations and took the time to explain. Service was so quick. I needed the ring resized and had 4 days for this to happen. Walker and hall’s employee made sure I had it in on time.

  • 5/5 Leo A. 5 months ago on Google
    Kerrie was super helpful and really friendly! She suggested a lot of jewellery and I was able to find something for my best friend! she kindly gift wrapped it so well. I felt really welcomed and I highly recommend her service! Thank you Kerrie.

  • 5/5 Rajni 6 months ago on Google
    I went to Walker and Hall in Manukau Mall and I met Kerrie Palmer. From the moment I entered the store she greeted me with a beautiful smile. She is an amazing person, she knows all about the products they sell and is always ready to help her customers. She's the light of that store! I really loved her customer service! She's a very kind, respectful and hardworking person. Thank you for such a great shopping experience!

  • 5/5 Shamsun N. 7 months ago on Google
    Thank you krish for your great customer services and for the discount also I will come back after 4 weeks to purchase my other two bands and like to do more shopping.Also recommend my family and friends to go to your shop if they wanna get good jewellery.Thanks again love to come and meet you again when you are there.

  • 5/5 pary v. 7 months ago on Google
    Pratima and Krish at Manukau Walker & Hall were amazingly accommodating to my fiancé and I. They helped him find the most beautiful ring and then helped us resized it so quickly. I would go there for every future purchase!

  • 5/5 Vani R. 7 months ago on Google
    Visiting Walker & Hall Manukau branch and experienced a very warm welcome by Krish Ram. Went with clear idea of what I wanted to purchase and was so happy with what I bought. Really appreciated the professional service I got from Krish she also went extra miles to place an order for customise product for me. Thank you Krish for all calls and emails and being available even on your days off work. Thank you for providing me a great service.

  • 5/5 shameer m. 8 months ago on Google
    Absolutely thrilled with my experience at Walker & Hall Manukau. From the moment I walked in, Pratima was amazing to deal with, her communication made everything a breeze. What truly stood out was her patience and dedication to ensuring I found exactly what I was looking for. I felt valued as a customer, and her commitment to going the extra mile reflects her dedication to customer satisfaction. Thanks to Pratima and Walker & Hall for making the visit memorable.

  • 5/5 Toby D. 7 months ago on Google
    I would just like to say a huge thank you to the two lovely ladies who helped me out today. The customer service was out standing ( might I say top class ). I came out with an incredible experience and a huge smile. Thank you to Kerrie Palmer and her colleague. Toby

  • 5/5 NiqX 9 months ago on Google
    Thank you very much Kim for your awesome dedication for finding my beautiful Boh Runga-Feather kisses ring 💍 I absolutely love it and am so happy to complete my Boh Feather set. Will definitely be coming back for more 😊 Lovely service at Walker and Hall Manukau from all the staff there ❤️

  • 5/5 Anthea M. 9 months ago on Google
    I chose Walker & Hall to create my special ring because 1.initally the website was very easy to navigate & gave excellent views of ring settings, stones & the stones information .Of all the jeweler's, I found Walker & Hall had the best range of very competitively priced gemstones. 2.I was then able to select various ring styles to try in the Manukau store. 3.I met the VERY welcoming, professional, skilled, competent & accommodating in store staff (esp Pratima). 4.Pratima then arranged for me to have 3 stones to view & choose from, all within my size, color & shape guidelines.With her knowledge & experience, she had conveyed this perfectly with Walker & Hall's stone "buyer" 5. I selected a stone. My ring is made 😍.It is stunning, & all I could have wished for, including the price. Pratima interpreted exactly what I was after & communicated it with the rest of the team. 6.A thank you also to Krish with her emails. I appreciated your prompt communication & being kept informed along this journey. Thank you all so very much, you are my "forever -go-to-team"

  • 5/5 Paul A. 9 months ago on Google
    Great visit to the store today, fantastic service, they had what I was after and did an amazing job with gift wrapping it as well! Can’t go wrong with visiting here if there is anything your after.

  • 5/5 Bridget D. 1 year ago on Google
    I popped into walker&hall, hoping to find a gift for a friend and was helped by Krish who was so lovely. And the card offered with a gift purchase was so convenient and thoughtful, saved me having to go somewhere else to get one!

  • 5/5 Jonny L. 1 year ago on Google
    Went in last weekend and dealt with the fantastic Kerrie who gave me some good advice, before returning this weekend. She remembered everything, and was an absolute delight the whole time. Wouldn't give her anything less than 6 stars, but Google only lets me do 5.

  • 5/5 Taulesulu W. 1 year ago on Google
    Anyone visiting this Walker and Hall branch will be lucky enough to deal with Kerrie. We had to arrange a piece from afar without ever having visited the Manukau store but that didn’t stop Kerrie from being as descriptive, approachable, and accommodating as if we had been there in person. Even coordinated a resizing for us. Thank you Kerrie and team (regards also- Pratima!) for your talents. Go Walker & Hall Manukau!

  • 5/5 Vorno Two T. 9 months ago on Google
    Thanks to Kerrie & staff for such great service and helping us find gifts for 2 of our friends. Super helpful! 10/10. Cheers

  • 5/5 Constanza Castro P. 9 months ago on Google
    Nice service. Nice people and beautiful jewelry. Excellent service 5 Star. ♥️

  • 5/5 Winnie Y. 9 months ago on Google
    I was particular with the style of earrings that I wanted to purchase, however, they did not have the style that I wanted in this store; so then Krish assisted and accommodated me with sourcing from another store. Thank you Krish for your warm and welcoming service :)

  • 5/5 Jake S. 1 year ago on Google
    Krish was outstanding in her service, will definitely come again. She went above and beyond. Jake.

  • 5/5 akaperepere m. 1 year ago on Google
    The lady’s in the store were so amazing highly recommended store if you are looking for your girlfriends birthday presents once again woman we’re absolutely amazing great conversations and advice on perfect gifts

  • 5/5 Catherine F. 1 year ago on Google
    I could not be happier and feeling so blessed with the best, kind, personalised service Krish gave me I came in on 2nd Nov 22 and she was just very happy and helpful gave me exactly what I wanted. I felt very blessed that day she made my day. Thank you so much Krish for the excellent customer service you gave above and beyond. Will see you again. God bless.

  • 5/5 Esther T. 1 year ago on Google
    It was the first time purchasing from Walker and Hall and can I just say that their staff are friendly. There was a particular lady, Kerrie Palmer, who was absolutely lovely. I can only describe her as sunshine in a bottle. Quality service and impeccable customer service! I will definitely be back.

  • 5/5 devnesh g. 2 years ago on Google
    It was our first time purchasing from Walker and Hall. The service we received from Krish was amazing! She went above and beyond in gathering all the rings we were wanting to look at and messaging us to let us know it was in store. She was patient and made purchasing our engagement ring so easy. We took our time and we were so happy with the ring we chose. So happy and pleased with the service. Will definitely recommend to others!

  • 5/5 Taylor W. 1 year ago on Google
    The best Customer service I’ve ever had, i really appreciated the kindness and assurance from the staff, especially from Pratima and Kerrie! I’ll definitely be back, thank you

  • 4/5 Noel A. 1 year ago on Google
    This week I visited this store to buy a present for my partner. I was greeted by two lovely ladies krish and ram. What wonderful service these ladies provide I really felt totally looked after and not hounded like other stores in the same mall. Excellent people in this store who treat you well even if you don't spend alot. Thank you ladies. Noel.

  • 5/5 Joanne T. 1 year ago on Google
    Very very impressed with service and care today from Pratima, Krish and Erica. They helped me choose earrings as a present and then when I presented them with a necklace that was knotted up - they cleaned and fixed for me on the spot, plus my rings! Thank you so much ladies, I appreciate the extra care and will be back to purchase more!! Outstanding customer service!

  • 5/5 Ihipera O. 1 year ago on Google
    Had the best experience at Walker and Hall manukau today, walked in with a tarnished necklace which both Pratima and Kerrie were able to help me out with and my jewellery looks just as good as when I bought it. Awesome customer service and overall customer connection from then both as they were super helpful. This is my favourite Walker and Hall store in Auckland and I couldn’t imagine buying jewellery anywhere else.

  • 5/5 Raneet C. 1 year ago on Google
    Kerrie and Pratima we an absolute gem to deal to. They talked us through the entire process with patience and a warm smile every time we went in to ask questions Helped us on buying our engagement ring and gave the best advice possible. Would definitely go to them in the future. 10/10


Call +64 9 218 6928 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

Trends



Last updated:

Similar Jewelry stores nearby

PANDORA image
1
PANDORA
Jewelry store
Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.
4.30 (102 reviews)
Sakhi by Sona Sansaar image
2
Sakhi by Sona Sansaar
Jewelry store
👍👍 I had an amazing experience with SONAL PATEL. The customer service was outstanding and I got what exactly I was looking for. I was so pleased with the service I received from SONAL. She went above and beyond to help me find what I was looking for. SONAL is an outstanding, hardworking person with an...
4.70 (100 reviews)
Michael Hill Manukau Jewellery Store image
3
Michael Hill Manukau Jewellery Store
Jewelry store
😠 I've completely lost trust in Michael Hill. I've happily informed Kharishma and Eddie I won't be ever returning to Michael Hill again. As a patron for over 10 years and my family having a long association with Michael Hill I'm happily never returning again. I will happily give my business to other j...
3.60 (90 reviews)
Pascoes image
4
Pascoes
Jewelry store
😠 The customer service is very bad.Today I have come to the store with a friend and the salesperson was very arrogant.I told him the name of the brand I was looking for and he was like we don’t keep such bad brands in this store.I showed him that your online store shows that brand watches.So I asked h...
3.30 (71 reviews)
Sparkles Jewellers image
5
Sparkles Jewellers
Jewelry store
😠 We tell them 2 weeks before to make a locket for our anniversry and they said we will make it in week and send you bill but 2 weeks gone nothing we got. Even they are not replying to messages on whatsaap. Just seeing messages. What a cheap service..
3.70 (64 reviews)
Last updated:
()