Nice big store. Great products and best of all super great staff that are helpful and friendly. A pleasure shopping their for the fur babies

Got some straws for our guinea pigs. No animal to look at. This store used to sell dogs, cats and birds. Not selling life fish. However, you can bring your dog to wonder in the shop. I guess it is because the shop provide grooming service to dogs. The place is big. Well stock. Animates is opening during public holidays.

Came in on Saturday and received great service from the younger boy working there. We had just adopted a Ragdoll kitten and asked for some advice and received some great recommendations on food, brushes and treats. We have one every happy kitten :) love this shop!

Clean. Great range of products. Cashier very helpful and friendly.

The team there were helpful to pick what type of food I need to feed my pets and how much. Thanks so much!

Great experience at this location of animates Lunn Avenue. Exceptional customer service from Joseph! Best we have received in NZ!

Animates Lunn Avenue has seemed to always had a knack at employing helpful and welcoming staff. They are personable and friendly. Upon our last visit I was so excited to see Joseph back in house. His enthusiasm and passion for animals and their care is infectious. You can tell he truly enjoys helping people and getting to know them and their pets. Nice to see Animates holding on to good staff. Even though I live closer to the Sylvia Park store I will most likely choose to go to Lunn Avenue in future because I like the team there, they all have a great attitude

The friendly service received from this store is incredible! Love this Animates store!

One of the best Animates stores I've been to in Auckland, staff are helpful and friendly .

Great selection and super friendly staff!!

I had a very experience helpful man look after me today ... I am going to be a first time dog owner and needed lots of help ... Lucky me today

Always enjoy our visit to Animates Lunn Ave because of the friendly team!

Great service as always and great range. Lots of pet cloths at this branch for the fashion focused

I was happy with the service at your store and would definately recommend it to others.

Thanks Animates for a great shopping experience with you. The staff member was so knowledgeable and helped us with selecting what we needed. Lots of enthusiasm and good service. Terrific!

The lady was so lovely as I was at the check out buying a harness for my Jack Russell. She gave Flynn a treat which was a nice gesture.

Excellent assistance given by Seth. The staff are very friendly and helpful.

Amazing two girls we met today. We were after catsnip and they were just amazing helping us to find the right one. One of them told us her own catsnip experience with her cat and made us feel confident to take the product home. Thank you girls. Keep up the good work 👏 🙌

Friendliest most helpful staff. My fur baby got so much attention, treats and scratchies from the lovely ladies.

I went in to get some food for my rabbits and got really good service. The staff were so friendly and helpful.

Always great service. The staff are animal lovers and understand what I'm looking for when I describe a situation with my cat.

I always thought that Animates is just expensive pet shop and it works out better to shop online. Wrong! If you are good at shopping you can find deals better than online. And the staff is beyond helpful and nice, you won't get that online. Also signed up for repeating food delivery which worked out the cheapest out of the whole NZ Internet! Your pet will get a nice treat from the staff and overall just love this place now. Got (more as a joke) lady bug poncho for $2! And would buy wrong size harness if it wouldn't be for a great lady who works there and who helped a lot.

I always appreciate the friendly and knowledgeable staff when needing help determining which food is the most nutritious for my cat.The frequent flyer discount and the many sales is an added bonus.

Staff meet and greet their customers. The branch is tidy and clean. Huge variety of brands of pet food and toys. Some deals are really good.