Health I Care

Family practice physician

One of the Top rated Family practice physicians in Kaipātiki


Address

215 Wairau Road, Wairau Valley, Auckland 0627, New Zealand

Website

www.heydoc.co.nz

Contact

+64 9 444 8682

Rating on Google Maps

4.40 (35 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8:30 am to 4:30 pm
  • Tuesday: 8:30 am to 4:30 pm
  • Wednesday: 8:30 am to 4:30 pm
  • Thursday: 8:30 am to 4:30 pm
  • Friday: 8:30 am to 4:30 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: Adrian (13) doctors (9) health (8) care (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ELÆN 6 years ago on Google
    "GP Adrian Wan from Health I Care in Glenfield has announced his exciting new initiative of video link consults, wait for it, $20 for the first 5 mins and $40 per every five minutes thereafter. He adds that if patients don't want to use the new system and we can't "avoid an in clinic visit" and want to save money then the answer is to "not get sick". Actual quotes from his email to patients." Not a good look. My advice find a real doctor.
    8 people found this review helpful 👍

  • 1/5 Harpreet S. 1 year ago on Google
    Horrible experience with the Doctor. I took my 2 year old daughter 3 times that something is wrong especially with her ear, even after explaining her behaviour and signs and symptoms nothing was done, he said nothing wrong with the ears. But later i found out she had one ear blocked and other ear had fluid in middle ear. Poor girl has been suffering all this. Very disappointed with the service
    6 people found this review helpful 👍

  • 5/5 Shahda B. 5 years ago on Google
    Dr. Adrian is one of the most professional and thorough doctors I’ve met. He is a great listener, asks the right questions, and is genuinely concerned about his patient’s well-being. He is great with children and showed so much care and empathy towards our baby, exactly what you need as a mother. I had little to no wait time when I visited Health I- Care to see Dr. Adrian. The receptionists were friendly and answered any questions I had and they truly show so much care to patients. I’m very pleased with my choice to have Dr. Adrian and highly recommend Health I-Care to anyone with or without children. Thank you very much Dr Adrian and Health I-Care team.
    5 people found this review helpful 👍

  • 5/5 Lavanya t. 2 years ago on Google
    Adrian is a very good gp in the Northshore Area. Nurse and reception ladies are always helpful.
    2 people found this review helpful 👍

  • 5/5 Sarah M. 3 years ago on Google
    Dr Herd is by far the best doctor I've seen. He's extremely thorough and listen to every concern i have. The reception staff are also lovely and very helpful! Can't recommend this doctors enough!
    2 people found this review helpful 👍

  • 5/5 grant k. 3 years ago on Google
    Tom cut out a bunch of basal skin cancers that were potentially dangerous. He sent them away for test and thank goodness they were not life threatening. The team at I health were totally professional at what I considered normal price. I had been to the skin institute for a prognosis and I was not happy with them at all. I consider them slightly above snake oil salesman. Give Tom Adrian and the team at I health a go. I have moved from the doctors in Fred Thomas drive but that’s another story
    2 people found this review helpful 👍

  • 5/5 Jules B. 1 year ago on Google
    Amazing Doctors!! Dr Jo McGregor has been my doctor for 10+years and there service and care is A+
    1 person found this review helpful 👍

  • 5/5 Ashlea H. 1 year ago on Google
    This is an Outstanding doctors I’ve seen all doctors here and I am really happy. Dr Adrian always scribes me vitamins to support my health when I am sick as well as any medications I need which you don’t come across many doctors these days utilising vitamins to better your health. Love the whole picture approach to improving my health. I’ve since moved my grandmother here too and she is getting better care now too. Amazing highly recommend this practice. Oh and the lovely receptionist is worth her weight in gold she is absolutely a lovely person and always a pleasure to have a little chat with.
    1 person found this review helpful 👍

  • 5/5 Cielo R. 11 months ago on Google
    Amazing health provider! Dr. Adrian is amazing and truly cares about your health. He listens, answers questions, and explains things clearly, even for non-native English speakers. The staff is helpful and kind. online booking is easy, and the medical team is experienced. Been going for a year and won't go elsewhere. 5 stars aren't enough!
    1 person found this review helpful 👍

  • 5/5 Jessica Y. 1 year ago on Google
    Good experience with Dr Adrain Wang. He is very responsible and better than the GP I had before. He is patient to listen and ask what the problem is. Also explained clearly what the situation is and what we can do. Highly recommend!

  • 5/5 Andre B. 2 years ago on Google
    Great medical care; friendly and professional. Absolutely love the receptionist!

  • 5/5 Anna-Maria 1 year ago on Google
    I can't rate my GP high enough. Adria Wan is THE BEST GP I have had in the past 10 years. Prior to Adrian, I had, had a highly recommended GP who advised me in a meet and greet that she understood all of my conditions, she knew how to treat them and was willing to work with my specialist. None of the above was true. Absolutely None of it. In fact toward the end of our relationships she was actually abusive, incredibly unprofessional and I wish I could name her so no one else need suffer through $160 consult fees, have to figure out exorbitant extra overdue fees when I had to tell her I'd had enough as she was actually Yelling at me in a consult??! I'm quite mild mannered so no reason to yell.. So the "Extra fees" that took me 2 months of going through receipts trying to figure out costs were basically stealing from customers!! Charging customers, for full consultants when she had just called me to ask a question as she wasn't listening during her last consult, charging full or $60-120 when she had to redo a script as she had not fully completed the previous script so it was her fault, not ours as a customer... So she end up owing me over $400... So.. Prior to that hot mess, didn't mean for this to be a complaint I have nothing but Praise for. Adrian Wan, I had the pleasure of being with Graham Gulbransen as my GP, he set my bar so incredibly high and it really was raised pretty high prior to him retiring as a common GP, that I was rather spoilt in my expectations having him consult with me for over 8 years. In saying that Adrian Wan was a breath of fresh air and I need not have worried about crying after every constant, he is the only GP that has not only met, but exceeded my expectations and also restored my faith in GP's and health care professionals in general . He does what he says he'll do, when he says hell do it, he'll even be honest and say " please remind me at 3pm to do such and such as I'm booked back to back and I don't want to forget etc" if he doesn't know what my particular condition is, he straight away goes to an expert on the topic especially about my medication, at no extra cost to me, just to ensure whatever I'm taking, is safe and he is always available, through a quick Email or quick call. He's one of the most hardworking GP's there is and it's no wonder he has a waiting list. I'm so Thankful he took both my husband and I since I will only go to a GP who can take both of us, as I'm a "complicated case" as every Dr says. Both private and public. So it's just convenient to have us both at the same place. As for the many teams that work at this GP. The receptionist is as absolutely lovely asset to the company. She remembers who you are, why you were there previously and is just a lovely human being. The prescription team is not only friendly and efficient but are thorough at looking through your medical file, if anything needs to be checked with your Dr you can be assured they will do it the same day without any fuss to make sure your script is with your Chemist asap. Also for people like me who have encolopathy and can never remember how to use the portal I never get told off for it, or a harsh word said, they just do what needs to be done with a smile of the their face and an extremely happy, helpfulness. This is the best GP is Auckland and I've tried a few Nationally!!

  • 5/5 DC A. 10 months ago on Google
    I am lucky to have Dr Adrian as our family GP. Simply the best GP nationwide. Cant go back to any other doctors now.

  • 5/5 JY 7 months ago on Google
    Absolutely recommend GP practice. Professional, caring doctors and flexible communication platform. I've managed to get response within a timely manner even without an appointment. Much appreciate the great support.

  • 5/5 K W. 8 months ago on Google
    Hard to find good doctors Thomas Herd was very kind and understanding with my elderly mother would highly recommend Mr Herd.

  • 2/5 Kostya S. 5 months ago on Google
    Took over a week to send a PDF file. Originally told I would be getting a referral emailed through on the day of my appt. Called the day after initial appt as I had not received anything. To be told "Specialist will contact you to book an appt". Called 8 days after appt to follow up as I still had not received anything, "Oh sorry we forgot to send the referral, you will have to book the appt whenever you can". Mistakes happen, human error exists, however "Oh sorry we forgot!" is not something you want to hear from your medical provider.


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