5/5 Anna-Maria 9 months ago on Google
WONDERFUL,
large
store.
Impressive
wide
&
varied
selection
on
pretty
much
anything
you
may
need/want,
with
all
types
of
quality
brands
on
offer.
Good
price
variety
of
everything
you
can
think
of
that
accomodates
for
all
budgets
The
staff
are
knowledgeable,
friendly
and
very
happy
to
assist,
even
when
I
was
in
a
mad
rush
the
second
time
I
shopped
there
&
with
only
5
mins
to
shop
+
with
a
specific
yet
still
vague
idea
of
each
item
I
had
listed
to
get
Puppy
set
up.
I
had
no
idea
where
anything
was
or
if
it
was
in
stock!
I
had
a
girl
go
above
&
beyond
in
assisting
me
personally
to
find
everything
both
trips
to
the
store
that
same
day.
Also,
as
an
extra
"wow
that's
awesome
customer
service"
bonus,
the
sales
assistant
remembered
me
from
my
1st
time
in
the
store
2
days
prior,
so
it
was
a
nice
touch
to
have
someone
already
familiar
with
what
I
had
and
what
I
still
needed
to
get
etc..
made
an
impact
as
a
shopper!!
The
2nd
trip
was
to
grab
some
extras
after
the
basics
bought
during
the
very
first
trip.
We
were
trying
to
settle
our
brand
new
rescued
puppy
in
at
home,
so
my
experience
was,
due
to
my
own
lack
of
planning,
hectic,
yet
with
the
assistants
help
it
went
oh
so
smoothly
&
much
less
stressful!
LOVE
that
pets
are
allowed
in
store.
Our
5
month
old
puppy
got
to
choose
her
own
toy,
which
helped
immensely
as
I
spent
20mins
stuck
when
trying
to
choose
between
6
large
durable,
interesting,
all
different,
fetch/snuggle/chew
toys
in
my
arms,
puppy
quite
happily
came
over
&
went
straight
to
one
of
the
6
I
was
holding,
&
signalled
that,
1
in
particular
was
her
choice!!
haha
🥹😄..
absolutely
no
hesitation,..
she
knew
exactly
which
one
she
wanted,
so
she
happily
carried
it
around
in
her
mouth,
then
to
the
counter
for
me!
haha🤗🫠.
Also
our
puppy
had
not
had
a
chance
to
socialise
with
other
hoomans
or
dogs
as
of
yet,
aside
from
2
grouchy
neighbourhood
ones
barking
at
her,
however,
I
had
trained
her
on
behaviour
around
other
dogs
and
she
got
to
have
5
happy
interactions
with
friendly
owners
as
well
as
gorgeous
greetings
with
other
older,
though
smaller
dogs
also
out
shopping,
she
also
signalled
which
treats
she
wanted
which
made
shopping
for
what
she
would
love
MUCH
easier!!
Another
dog
had
a
wee
accident
in
one
of
the
aisles,
I
was
very
impressed
to
see
the
accident
being
cleaned
up
thoroughly
within
about
3
mins
of
the
incident
happening.
Staff
are
quite
confident
in
making
recommendations
and
not
necessarily
to
upsell,
which
was
a
relief,
as
I
much
prefer
a
product
with
good
reviews
and
popularity,
over
a
product
merely
being
more
expensive,
unless
of
course,
it
is
justified.
**Wheelchair
parking:
None
specifically
that
I
could
see,
but
all
3
times
we
visited
at
different
times
of
the
day,
1
weekday
and
2
visits
on
weekend
days
though
busy,
we
got
parking
right
by
the
entrance.
**Wheelchair
accesible/friendly;
VERY.
Flat
&
wide
entrance.
Wide
aisles
to
accommodate
disabled.
**Parking
in
General;
Ample
and
right
by
door.
**Cleanliness;
4/5
**Customer
Service
8/5
-
Exceptional
EVERY.SINGLE.TIME!!
**Range
of
products;
5/5
**Quality
Products
5/5
**Price;
Ranges
from
affordable
to
luxury
brands
and
all
natural
items
**Online
shopping
as
well
as
click
and
collect
shopping
+
delivery
options
**Sales
&
Discounts;
Ongoing
discounted
items
are
still
quality
with
decent
affordable
prices
for
all
animals
**Extra
Services;
YES-
A
shampoo
station
for
dogs
and
cats
with
products
you
can
use.
Highly
recommend
Animates
Glenfield
Cheers
Anna-Maria
Muir
