Glenfield Library image

Glenfield Library

Bar Public library Library

🫤 Most of the time I had a good experience visiting this library but not today. I might be biased but 1 librarian was very rude to me. I forgot my library card and asked if I could still print something. She asked me for ID and I said I didn’t bring it. She asked me “how did I get here?” and I’m like... People often mention library, staff, helpful,


Address

90 Bentley Avenue, Glenfield, Auckland 0629, New Zealand

Website

www.aucklandlibraries.govt.nz

Contact

+64 9 377 0209

Rating on Google Maps

4.50 (127 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 4:30 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 10 am to 4:30 pm

Featured Reviews


Frequently mentioned in reviews: library (18) staff (10) helpful (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 TheNZLILY 5 years ago on Google
    A small community library with very friendly and helpful staffs. Other than books, videos, tapes and magazines ; free using of computers, copying. Free lap sit: singing and story telling to children.
    2 people found this review helpful 👍

  • 4/5 Faye O. 5 years ago on Google
    came here for my workshop, the lady is very accommodating.. a smaller library, it has chess, few tables and seats to use, computer area, library area for kids, and short class for mothers and babies in the morning..good place 👍
    2 people found this review helpful 👍

  • 5/5 Raghav A. 3 years ago on Google
    Decent sized public library located very conveniently. Ample parking is there on the back side of the building and on the streets too. Easily accessible by car and public transport. Free WiFi is available too. The choice of books and reading materials available is awesome and well worth looking. A separate area for children makes a nice activity corner for them. Staff are very nice and helpful. Very highly recommended.
    2 people found this review helpful 👍

  • 2/5 N B. 1 year ago on Google
    Most of the time I had a good experience visiting this library but not today. I might be biased but 1 librarian was very rude to me. I forgot my library card and asked if I could still print something. She asked me for ID and I said I didn’t bring it. She asked me “how did I get here?” and I’m like ????. All I needed to know is whether I can still print something without my card. There was more going on which is not worth sharing. I understood why she needed to verify my identity and I was happy to do it but I felt that she could have deal with me in a nicer and kind manner. She looks like she hates her job or something but it is not an excuse to be rude. As a person who has been working in customer service, I would have treated me differently and probably in a nicer way too. Anyways, I hope other librarians are not like this because Glenfield library is one of my favorite libraries to visit.
    2 people found this review helpful 👍

  • 4/5 Marc M. 5 months ago on Google
    Definitely worth a visit. Big selection of kids books. Very little in terms of woke books in the children's section and this is the first library where we weren't bombardment with woke symbols, flags and slogans in the kids area.
    1 person found this review helpful 👍

  • 5/5 Imtiaz Lee (. 3 months ago on Google New
    Thanks for helping my dad with printing a travel related document he received via text message

  • 5/5 Margaret H. 1 year ago on Google
    Lovely helpful staff. My favourite library. Good location and close parking for those rainy days. Today the computers were playing up. We couldn't do what we wanted but no problem tomorrow is another day.

  • 5/5 Yoshani P. 5 months ago on Google
    Excellent friendly staff never too busy for you. Lovely ladies always wearing a beautiful smile to please you. Me and my two daughters visiting the library in the evenings and the staff has same energy level and happy faces even by 4.30pm. You guys make my reading habit more addictive , so is my daughters. I feel true kiwi spirit there been an immigrant. I always feel very valuable and respected by them. Love the positive vibe they got at the reception!! All the best my lovely ladies at the library !!

  • 5/5 韓仍定 3 months ago on Google New
    Thanks to the kind and helpful library staff, especially a patient young lady who successfully assisted someone stressed by poor English skills in making photocopies. Sincere gratitude.🙏

  • 5/5 So-Jung P. 6 months ago on Google
    Great library with a nice nook for kids

  • 3/5 Karlin S. 7 months ago on Google
    It has been a while since visiting a library what with covid and all, so I found myself in a revamped space where a few things had been moved. I was extremely disappointed in the lack of medical references, of which there was only 1 book on my chosen subject matter. I found a few about vaccines and pandemics, a lot about yoga and meditation, quite a few on plants and oils as medicine, and an unhealthy amount of cookbooks. I am researching cancer, in particular breast cancer, I found one book, a biography which was of no help. I found a general medicine book and an American book about all cancers. I know I could use the internet, but you can't always believe what you read there unless there are references attached. But at least it was mostly quiet at the library today.

  • 5/5 abhi r. 8 months ago on Google
    Good place... They will arrange Book for you... If they don't have...

  • 5/5 FirstNameLast 1 year ago on Google
    Five stars means five stars, helpful knowledgeable staff, 100% customer service every time

  • 5/5 Marvis M. 5 years ago on Google
    This library plays an important role in this community.It is very closed to my home,so I come here every day.A convenient and perfect library!

  • 1/5 박성훈 1 year ago on Google
    This is a good library but the very noisy. The worst thing is No one in the staff cares about them even if they play games loudly on their phones, talk on the phone, and make lots of noise. I have already reported my comments to the staff about the noise. However, the staff told me to put up with it, saying he couldn't do anything. Unbelievable.

  • 5/5 Gregg C. 1 year ago on Google
    Wonderfully pleasant and friendly staff. Power & USB points for charging points. Couldn't ask for more, stuck waiting for the car do get fixed.

  • 5/5 Chosen K. 1 year ago on Google
    Brilliant facility with very helpful staff. There is a huge range of books available but also plenty of equipment available for printing and scanning documents. Definitely a helpful space to have in the community.


Call +64 9 377 0209 Open on Google Maps

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