Petstock Ponsonby image

Petstock Ponsonby

Pet store

👍👍 Just want to say thank you to Jahdania from Petstock Ponsonby. Jahdania has always been such delight when we come into store. She really goes over and above with her customer service. People often mention staff, store,


Address

9 Rose Road, Ponsonby, Auckland 1025, New Zealand

Website

www.petstock.co.nz

Contact

+64 9 361 5337

Rating on Google Maps

4.60 (173 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: staff (7) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Robert H. 2 years ago on Google
    Just want to say thank you to Jahdania from Petstock Ponsonby. Jahdania has always been such delight when we come into store. She really goes over and above with her customer service.
    1 person found this review helpful 👍

  • 5/5 James A. 1 year ago on Google • 448 reviews
    What a great experience at PetStock in Ponsonby today. The lady working there was super helpful and had a spare mask for me as I forgot to bring mine in, she was very knowledgeable and helped me pick some treats and dog food for Ziggy, then we topped it off with getting a new name tag engraved while we waited. Great spot here with easy parking around the back for customers, Ziggy and I highly recommend. James Ashwin Kakapo Business Sales

  • 5/5 Nakita B. 1 year ago on Google • 73 reviews
    Amazing petstore , Thank you so much for my beautiful pet Platy fish 🐠🐟 Here they are enjoying there new home .

  • 5/5 Teresa S. 8 months ago on Google • 21 reviews
    The Girls at PetStock Takapuna are just super wonderful and they have helped me prepare for my Betta's home coming. I got my little dude from here. And he doing great...

  • 5/5 Ownerinfo T. 4 months ago on Google • 16 reviews
    ALWAYS awesome and thanks their team for their helpful service.

  • 5/5 Brandon W. 10 months ago on Google • 16 reviews
    As well as buying pet food and dog stuff here, we bring in our wee Rosie to have her nails clipped every 3 weeks. Rosie is a Pomeranian Chihuahua cross and looks super cute… until it’s time to have her nails clipped. Then she turns into a rabid rat! Megan has such a good way with her, and all the patience in the world. We wouldn’t bring our Rosy anywhere else. Highly recommended.

  • 5/5 Andrew G. 6 months ago on Google • 9 reviews
    The service here is so good. Staff are genuinely friendly and helpful. Great range of products at reasonable prices, especially with their loyalty program.

  • 5/5 Nathan H. 9 months ago on Google • 7 reviews
    After being a new cat dad, I have gone here since before adopting to seek supplies or advice, and I always leave satisfied. I think it's a very clean veune that's well stocked with lots of deals. Some supplies I purchase get donated to charity, which I'm all for. And the staff are lovely

  • 5/5 Kris H. 1 year ago on Google
    Great friendly staff. Nice and tidy store.

  • 5/5 Darren D. 2 years ago on Google
    PETstock does what it says on the label - stocks you up with everything you need for your pet at better prices than the typical vet. Staff are friendly and knowledgeable about all things pets.

  • 5/5 Rebecca W. 1 year ago on Google
    Awesome layout,heaps of products and good clearance items. Also the staff are really nice and knowledgeable

  • 5/5 Frederick A. 1 year ago on Google
    Knowledgeable team and very nice and clean store highly recommend

  • 5/5 Adelaide G. 1 year ago on Google
    The ladies at Petstock Ponsonby are so lovely and helpful - happy to give advice over the phone and in person about my fish and recommend products for any issues. Will keep coming here for sure.

  • 5/5 Michael B. 11 months ago on Google
    The staff are friendly and willing to help, love visiting this store for our supplies :😀

  • 5/5 Nora A. 1 year ago on Google
    I just want to thank the team at Petstock,for going well out of their way to help me with the items I ordered, amazing service!!

  • 5/5 MichyF 9 months ago on Google
    My fur baby loves it here. Lovely staff

  • 5/5 Michelle G. 1 year ago on Google
    Ordered some pet food online for our fur baby, we are currently in isolation due to Covid so couldn't pop out to our local PetStock and get the food ourselves. Delivery was super quick, but what made the delivery so special was a hand written note we found inside our order box 😊 It is the small things that count! Thank you, Sophie from PetStock Ponsonby, for the time you took adding that note, it really made our day! 💞

  • 5/5 Skyla T. 8 months ago on Google • 5 reviews
    This is a great store, it is clean. the staff are extremely helpful and have introduced us to products that I had not even considered. It has made a huge difference to our troublesome ginger boy and has helped his digestion issues. They are also kind - there is a huge amount of road works happening in their area and the pavement is extremely uneven. I had a really nasty fall and they helped me to clean the wounds, cover them and to sit while the shock wore off. Highly recommend this store and the staff.

  • 2/5 K9Nick 1 year ago on Google
    Mail order is good. But the shop? Service stinks. Be nice if someone offered an old duffer like me some assistance. Eg, can I help you ? Maybe I'm old fashioned but I'm not that fit. I don't want to wonder around looking for things. Girls stacking shelves, customers waiting for service at the till. I gave up and left the empty till. Wanted two collars and leads. Was going to purchase other items.


Call +64 9 361 5337 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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