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Frequently mentioned in reviews: Mercy (28) staff (24) Breast (23) years (20) Clinic (19) experience (14) clinic (13) feel (13) professional (12) caring (10)
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  • 5/5 Gilly C. 1 year ago on Google
    From the time I called to book an appointment at the Mercy Breast Clinic I felt in very good hands. The welcome at reception was calm and positive. The person who did my mammogram and Tomosynthesis was outstanding. Its the most pain free mammogram that I've ever had, and I've had many over the years. Also and very important was the care attention by the Radiologist. She explained everything in detail and reassured me as she also did with the ultrasound. The words that come to me about everyone and the experience are: Compassionate, warm, reassuring, expertise, detailed, and caring and of course very professional.
    1 person found this review helpful 👍

  • 5/5 Ramona C. 6 months ago on Google
    This was our first experience at the Epsom clinic. All of the staff were so wonderful, kind and caring. Fast service with thorough explanations. Highly recommend.

  • 5/5 Moira G. 8 months ago on Google
    The staff and environment are calm and welcoming. I feel I am in the best safe hands, literally. I have been coming to Mercy Breast Clinic for over 15 years.

  • 5/5 Laura H. 7 months ago on Google
    Compassionate and supportive staff who talked through every aspect before and during the procedure. State of the art equipment and technology to give accurate and fast results. Very happy with my experience.

  • 5/5 Jean Richmond M. 7 months ago on Google
    I have been coming to Mercy Breast clinic for many many years. They are the kindest, most caring and supportive people.. they explain everything as they go.. it is such a reassuring environment 😍

  • 5/5 Nataszha F. 7 months ago on Google
    I have been coming to the Mercy Breast Clinic Epsom for a number of years, they have always been absolutely professional, kind and compassionate. The screening process was simple and a new machine meant the mammogram was not uncomfortable at all, I woul highly recommend them to any woman.

  • 5/5 Heather S. 7 months ago on Google
    I have been going to the Mercy Breast Clinic - Epsom for many, many years. I have always found them excellent from booking the appointment, the screening process completed very efficiently and the results were delivered very professionally and with clear, easy to understand information. Highly recommend them in all respects!!!!!!!

  • 5/5 Kim S. 7 months ago on Google
    Another great experience when having my mammogram. The staff are always so kind and really care about how you are feeling. I got my results instantly which stopped me having to wait and worry.

  • 5/5 Leanne R. 7 months ago on Google
    Staff are so warm and caring. Nothing is too much trouble. They really put you at ease, by talking you through the procedure and willing to answer any questions. I’ve been going to Mercy Breast Clinic for years and won’t go anyway else now. Having parking at the door is an added bonus.

  • 5/5 Tamara F. 5 months ago on Google
    I have been going to Mercy Breast clinic for many years and have always found the staff and technicisns to be caring and professional. There is onsite parking and the clinic has a non clinical feel about it, which is pleasant and comfortable. I have the utmost faith in their services.

  • 5/5 Angela S. 6 months ago on Google
    Lovely staff and always feel very confident in their services. Appreciate being given preliminary results on the day. All in all a very professional , warm and caring service and team.

  • 5/5 Gillian G. 10 months ago on Google
    Always find the staff very caring and kind and supportive. They understand how I feel and are very responsive and make sure that I feel comfortable. Very peaceful environment too.

  • 5/5 Andrea M. 6 months ago on Google
    I have had my mammograms at Mercy Breast Clinic for a few years now. Great service, always compassionate, super efficient. We are just so lucky to have places like this as part of our Healthcare system. Thanks always to the team at MBC.

  • 5/5 robyn k. 5 months ago on Google
    I have been a patient here for almost ten years and highly recommend this clinic for their care, compassion and professionalism. I feel very reassured when I visit for check ups and when I have been unwell they have shown so much warmth and compassion towards me. My treatment plans have been put into place as quickly as they can, ensuring I am kept fully informed of my options and choices of treatment. The nurses also make every effort to respond to my questions kindly and quickly. Thank you for everything you do.

  • 5/5 Amanda T. 4 months ago on Google
    I would urge everyone to get regular mammograms no matter what age you are. I've been visiting every year to get my screening done at Mercy and the service and professionalism is second to none. The staff are warm, professional and the process between screening and waiting rooms is so well thought out. You're in and out in no time, yet feel like you are being well looked after from the minute you step in the door. The best.

  • 5/5 Tiffiny H. 4 months ago on Google
    On time, super friendly, and they already had all my insurance details sorted. I would definitely recommend the team here, and the clinical staff go the extra mile to ensure the treatments and findings are clear and understood.

  • 5/5 Vicki O. 4 months ago on Google
    From entering the clinic to leaving, my experience was positive. The mammogram and ultrasound process was efficient and professional and gave me complete confidence. Every step was explained clearly and I felt comfortable and respected at all times.

  • 5/5 Nichola T. 5 months ago on Google
    I have been so impressed with the caring, warm, compassionate staff at Mercy Breast Clinic over the past year. Their attention to detail and their communication are outstanding. I so appreciate being able to access my images and reports. My surgeon Magda Biggar has been empathetic, knowledgeable and remarkably astute. I can highly recommend the clinic for breast care.

  • 5/5 Carol H. 5 months ago on Google
    Had a great experience at Mercy Breast Clinic in Epsom! They treated me respectfully, with confidence and explained each step of the way. The results were given in person confirming a 2nd radiographer would also review! Thank you!

  • 5/5 Manoharan K. 5 months ago on Google
    From booking to getting the results everything was easy. They also accommodated me to another procedure which I was booked in following week, which saved me a trip. The results also came in the same day. Staff was very polite and respectful. Highly recommend!

  • 5/5 Ngaire W. 1 year ago on Google
    When you are advised to have further screening tests for breast issues, it is important to choose somewhere that has first rate equipment. More significantly, should you require treatment, then you really want the best available. It is a stressful time but take the time to think it through - what is the end-game? I chose Mercy Breast Clinic because "just in case", I wanted to know I would have a good surgeon. And so it turned out.

  • 5/5 Shelley J. 1 year ago on Google
    Always friendly and efficient. Everything is carefully explained and even though I have been coming here for years, I still find their consistency absolutely amazing! Practitioners, Nurses, Receptionists and Mammographists (if there is such a name) all deserve a 5 star rating. Many thanks too, for all the reassurance and lovely care though my breast cancer journey. You are all just so awesome!

  • 5/5 Meg T. 1 year ago on Google
    I have been attending Mercy Breast Clinic for many years and the breast specialists, radiological, and admin staff are always helpful, knowledgeable and totally professional. They now offer 3-D technology that is technologically advanced. The new renovations are lovely and I am always confident of the expertise and professionalism of the Mercy team.

  • 5/5 Anne B. 1 year ago on Google
    I have been going to Mercy Breast Clinic for years and their service is always brilliant. The clinic staff treat you with professionalism, compassion and efficiency. No one loves having a mammogram however the Mercy Team are absolutely fantastic.

  • 5/5 Andrea v. 1 year ago on Google
    Mercy Breast Clinic are very professional, kind and caring. I have always been fully informed about the procedure. The radiographers are great. I have been going to the clinic for around 30 years and would highly recommend them.

  • 5/5 Jill B. 1 year ago on Google
    Amazing service and state of the art scanning technology. Makes me feel very confident I’m getting the best medical experience available. I’ve been going here for several years after a terrible experience with their competitor in Remuera who were rude and made me feel like I was being processed as part of an assembly line! Mercy Breast Clinic staff are the best.

  • 5/5 Sue A. 1 year ago on Google
    Mercy Breast clinic have always treated me with kindness, compassion and transparency. I have be going her for 20 years.The practitioners instill confidence in you that they know what they are doing. Mercy keeps up to date with it's technology.

  • 5/5 Kim C. 1 year ago on Google
    First time going to Mercy Breast Clinic. So clean and tidy. Staff are all lovely and make you feel welcome. Radiologist who did my mammogram was also so lovely and friendly and made me feel very comfortable. Thanks team

  • 5/5 Karen J. 1 year ago on Google
    I have been a client of Mercy Breast Clinic for 11 years. It is always such a nice experience. The staff are all so lovely - professional, caring, welcoming and very easy to talk to. My thanks to a great team.

  • 5/5 Cass 1 year ago on Google
    I have been visiting Mercy Breast Clinic for years for my mammograms and they always make the experience comfortable and easy. Absolutely the best customer service. Such lovely and professional staff. Lovely decor. You feel at home and you have a "family" of staff to care for you and you can trust during your visit. I even applied for a Reception job there once.

  • 5/5 Ange G. 1 year ago on Google
    Absolutely excellent service at Mercy. The staff are always friendly and knowledgeable and my appointments are always on time. Everything is explained properly and the facilities are excellent. Highly recommend!

  • 5/5 Andrea A. 1 year ago on Google
    Have been going to Mercy Breast for the past 2 years. It has always been a pleasant experienceThe staff are always very welcoming. Waiting rooms & facilities are cozy. The staff who do the scans always talk you through the process and try to make you comfortable.

  • 5/5 Sabine H. 11 months ago on Google
    I have been coming here for many years, and I always feel very well looked after. More recently, they invested in updating & upgrading their equipment. The staff are lovely and polite, and treat me with respect and kindness. During my recent visit, the radiologist really went out of her way to sit down with me & answer some questions I had - amazing. The clinic is very tastefully decorated, too, with some great artwork and beautiful fresh flower arrangements. Great to be able to park just outside, too!! Thank you!!

  • 5/5 Estefanía M. 9 months ago on Google
    Beautiful and clean little clinic. I felt heard and was treated with dignity and compassion. I was even offered to see a doctor after my procedure. Left the place feeling better with no doubt left to discuss. The receptionist had my insurance claim ready so I didn't even have to make a claim myself.

  • 5/5 Amanda P. 9 months ago on Google
    I had my yearly mammogram and ultrasound recently and as always, found the experience as good as those things can ever be, with the clinic. Staff are friendly and professional, treat you with kindness, are direct and clear with information and the rooms are peaceful and comfortable.

  • 5/5 Linda S. 1 year ago on Google
    This was my first experience of Mercy Breast Clinic. From the time I made my Mammogram appointment to getting my results I felt very comfortable and felt I was in very capable hands. All the staff treated me with kindness and with compassion. My dignity was also intact. Thanks to everyone involved.

  • 5/5 Karen & Mike P. 9 months ago on Google
    The whole experience from booking and walking out the door at the end of the appointment went smoothly. The team were friendly and kept me informed the whole time. Thanks 😊

  • 5/5 Julie H. 11 months ago on Google
    I have been going to the Mercy Breast Clinic for many years. The staff are wonderful. The radiographers are amazing - very friendly, put you at ease; the results are given to you promptly which I really appreciate and the reception staff are very efficient and kind.

  • 5/5 Joelyn L. 1 year ago on Google
    A very pleasant experience at Mercy Breast Clinic. The whole process and procedure are explained to me clearly. The staff and technicians are superb! They made me so comfortable from the moment I stepped in and out. The professional explanation from the Radiology is very reassuring that I know I can just rely and trust my health with the team. Thank you for being so kind and reassuring!


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