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  • 1/5 Vijay S. 11 months ago on Google
    Do not judge a book by its cover, Such a bad experience at reception in last 23 years of traveling. My request to all guest who stay in this hotel, do not complain anything specially with Mr. Abhinav. If you do so he will treat with you so badly like street Gunda. As usual like any regular traveller i also checked in this Hotel on 11th June 2023, of course i checked hotel room and bathroom before making advance payment. Room is good, bed and bathroom clean. But when checked in found AC was not working, after waiting some time i went to reception and complaint about it, he offered me an other room on 2nd floor, which was twin small bed, as i was alone so i simply asked for a room with king bed or double bed, Abhinav said take your money refund, we dont required your booking, i said its insulting of customer, he behave so rude and said upto you whatever you think, when i said its ok refund the money , no need to stay in such hotel, he became violent and said now its not possible. He was so arrogant. After hot argument he said you have to wait if want an other room, he made me waiting almost 30-35 min lobby then only given the room, even no check out during that period still he said all room are sold out. Even An other person told sir other room is ready and vacant. While waiting in lobby i read review of this hotel and found Abhinav is so rude with many customer, i said your behavior is like local gunda even with other customer which is not good, he became more rude and started shouting on me, and threatened to do FIR and call police. Till now i was trying to be cool, but when he threatened of FIR, i aslo start shouting and asked him to call Police, and i informed him that everything is captured in CCTV, after warning and showing CCTV he suddenly became so cool and came near to me and sitting on sofa beside me started touching my feet and saying sorry. And again and again showing finger in camera and saying sorry sir. Imagine the mental torture and harassment till i was silent. If some one new then how he threatened about Police and lodge an FIR.
    3 people found this review helpful πŸ‘

  • 2/5 Prakhar Singh R. 10 months ago on Google
    Food are okay but behaviour of Nishant (manager) and his junior employees is not good. They misguide about fare and while checkin they agree and the time of billing persons and words change. They provide fake bills of any amount they want. Please visit, take proper bills and get everything documented or prefer online booking. In below mentioned tax invoice they taught me we have not put tax. πŸ˜‚πŸ˜‚ Then they provided bill of 5600 INR. They also take money at different names UPI. Please pay safe.
    3 people found this review helpful πŸ‘

  • 4/5 vanshaj j. 1 year ago on Google
    Overall rating (4/5) It was my sister's engagement at ecotel hotel on 28 nov, 2022. Gathering was of 100 people So we booked this hotel. Giving a review after 6 months of the event with each and every pros and cons. Hotel location(3.5/5) The hotel is located near lucknow railway station, which is just in walking distance from the station. You can get basic amenties from there. Hotel (4/5) The hotel have one hall which is sufficient for 150 people gathering. They also have approx 15-20 rooms. They have 4 categories of room that are premium room, club room, executive room and family room. Rooms review (4.5/5) The size of the rooms are nice. Premium rooms and club rooms have the same size but the club room looks small in comparison with the premium room aa we have glass bathroom in the premium room. The room services was also nice. Restaurant in the hotel (4.5/5) The restaurant services were great. We included rooms with free breakfast and trust me they served great breakfast. You can have lunch here as well. They just need to improve there tea. It's not up to the mark. Food in our function (3.5/5) The food was really tasty and it was served hot. Giving 3.5/5 only because of 2 reasons. The firsT one is that they put tikki and dosa counter outside the hotel and they didn't told us that we can't put it inside. Later they served tikkis inside the hall, which was really very very tasty. But dosa was not up to the mark. We included many dishes in our menu and everything was fine. But little disappointed with gol gappe and water supply as afer every 15 mins they were just starting serving water from canister instead of giving water bottles that were in my package. Decoration (4/5) The decoration was good ,according to yhr package. but the DJ was really very very very bad. I insist you if you want a function here then book your own DJ. He was so rude and not a professional person. DJ(-2/5) The DJ was very very bad. The timing of our function was from 10 AM to 5 PM and the DJ boy arrived at 12 PM and took another 1 hour to do his setup. The quality of songs and DJ rack was very poor. He didn't even know what type of songs he need to play. On the entry of bride he was playing sad songs that doesn't even match the entry. Just guess your self the level of DJ and then after starting DJ at 1 30 PM he just closed the DJ at 5PM saying he was paid till 5PM.if he was paid till 5PM then why he didn't arrived at time till 10AM. Snacks and food(4/5) Snacks were tasty. And food was also great. Even though my sister marriage was at Lillivilas krishna nagar, and there plate was way more expensive then this hotel. But still they were giving a very hard competition to that big hotel in comparison of the food. Reception and room giving(2/5) So we booked our room and hotel hall for 10AM to 5PM and were supposed to get room by 10Am as per there commitment on the day of booking the property. But on the function date we didn't get room till 11Am as they were saying that room is already occupied and we cannot give you the room till 12 PM. If that was the condition then why you didn't told us while booking. The receptionist, I didn't remember the name, he was very very rude person. It was like he was doing some favor on me while I was the one paying him for all the stuff. Our function went very well. But few points that they need to improve is if my function is from the morning then you should complete all the decoration and important stuffs as soon as possible. Mr. Dev anand ji the manager of the hotel was very nice and helpful.
    2 people found this review helpful πŸ‘

  • 5/5 deepali j. 11 months ago on Google
    I have booked through MMT, my experience was very good, the staff is very humble even they always ready to serve the best. Food was very delicious, this is my honest review as i don’t give it quick. I will suggest if you are looking for the good hotel in decent budget you should go for it. Thanks
    2 people found this review helpful πŸ‘

  • 1/5 arti y. 8 months ago on Google
    Once upon a time ecotel was a nice place to stay. Now no cleaning of bedsheet. Rude Manager like nishant. Charges high
    2 people found this review helpful πŸ‘

  • 5/5 Jayanta N. 1 year ago on Google
    Situated in a very good location, just behind Charbagh bus station. It is easily walkable from both Lucknow Junction Railway station and Charbagh Metro. Rooms are spacious well maintained. Staffs are courteous and helpful. The food is also very good. Highly recommend.
    1 person found this review helpful πŸ‘

  • 4/5 Kapil V. 1 year ago on Google
    Centrally located, just behind Charbagh bus stand. Didn't stay but attended a function. Food was good. Nice and ambient hall to feast 140 to 150 persons comfortably.
    1 person found this review helpful πŸ‘

  • 4/5 Dr. Param Prakash R. 1 year ago on Google
    The hotel was good in the sense of space, maintenance, luxury, and smoothness. Breakfast was good and there were many options to choose from. Also, the hotel staff was very helpful and responsive. The bathroom can be more hygienic. Overall 4 out of 5.
    1 person found this review helpful πŸ‘

  • 4/5 Surbhi S. 1 year ago on Google
    We landed in Jabalpur and decided to halt at the hotel for the night. The hotel was welcoming.The rooms are boutique style.They catered for us a custom breakfast. Staff is cooperative. We are international travelers and truly give it A points. Please call in advance to ask to clean the rooms properly in advance.
    1 person found this review helpful πŸ‘

  • 5/5 Subrata B. 7 months ago on Google
    Excellent stay, having all basic amenities, Hotel staffs are always there to serve you, good food. Overall rating is value for money.

  • 5/5 AMIT P. 1 year ago on Google
    Overall a very good experience. Well maintained rooms with bathrooms as well. Spacious room with window. Nice food at affordable price. I had been staying in a hotel next to Ecotel(Sayona) for last 10 years but this time staying in Ecotel made me feel good and wondering why I did not tried this hotel previously. Overall a perfect one for individual & family travelers.

  • 4/5 Sandeep S. 7 months ago on Google
    Good location, but services are not up to mark fake promises over the app, but no use of it. Be cautious before booking they are not providing the 24-hour checkin and checkout. I have read the reviews by you if, in that case, you have to change the tag line from 24 hrs check-in and checkout to earliest availability so that it can't create the confusion of fellow customers.

  • 5/5 Jyoti Y. 7 months ago on Google
    Overall a very good experience. Well maintained rooms with bathrooms as well. Spacious room with window. Nice food at affordable price. I had been staying in a hotel next to Ecotel(Sayona) for last 10 years but this time staying in Ecotel made me feel good and wondering why I did not tried this hotel previously. Overall a perfect one for individual & family travelers.

  • 5/5 Saibal Kanti R. 7 months ago on Google
    Had an excellent stay for three days.Really appretiating the service of the Staffs.Highly recommended for personal stay.The railway station is also in a walkable distance.

  • 2/5 Ananda C. 5 months ago on Google
    Location - congested and dirty area opposite bus station. Rooms - outdated and dirty. AC does not work. Loud noise in room from commercial kitchen. Broken taps. Service - average. Food - average. Overall recommendation- Avoid.

  • 4/5 vivek s. 5 months ago on Google
    Location in the backyards road of main charbagh -aalam nagar road which was captured by meat butchered & kabadies . So come to the another entry point instead of the LZN side.other All things are very good and appreciating about its property.

  • 4/5 Shail T. 5 months ago on Google
    Behind charbagh bus stand. Restricted movement and restricted parking for big cars. Good if you want to explore eateries and areas of old lukcnow

  • 5/5 Deepak B. 10 months ago on Google
    Well managed hotel with best in class with amenities. food and service is excellent. A great destination for corporate travellers

  • 4/5 alokik p. 2 years ago on Google
    Great hotel near railway station. Helpful and polite staff. Ample car parking space. Decent dining space. Hotel offers buffet. But the road outside the hotel is very congested.

  • 4/5 Arindam R. 1 year ago on Google
    Great value hotel, very near to Charbaug Metro, Bus stop and Railway station with 24hr Checkin & Checkout. Additional bed (mattress) is arranged on extra charge if needed.

  • 5/5 Hasan Q. 1 year ago on Google
    Very good, no nonsense business hotel. Very good service and prompt. Gave breakfast at 5 am for our early checkout. Walkable from Lucknow junction.

  • 4/5 Chandra Bhanu S. 1 year ago on Google
    I am impressed by their location. So close to station and they're giving you a nice experience. Happy with my stay here. Rooms were clean and service was good. Breakfast tastes good and it's an amazing experience here. Go for it if you want to stay near railway station. Definitely recommend this one.

  • 3/5 elvin j. 1 year ago on Google
    Rooms are much better compared to the other hotels around, they could work on better cleaning post checkout by guests. Staff is very courteous and helpful. Food is good πŸ‘

  • 4/5 Dhurjati C. 1 year ago on Google
    Stayed for 03 nights in this hotel. The property is good with friendly and helpful staff. Rooms are modern but would need more maintenance. There were few issues like clogging of commode, water seepage from wash basin etc. during my stay. Room service is very prompt and quality of food served is fresh and homely. Overall satisfied with my stay and would recommend it.

  • 5/5 shorabh k. 1 year ago on Google
    Loved the location and room is very well designed. Interior design is very soothing and well managed with modern infrastructure. Room service is very advance and well guided on the personal interest and demand. Durgesh was really helpful and cooperative during the cleaning to ensure the expectations of guests are managed to the best level.

  • 5/5 Divya C. 2 years ago on Google
    We booked this hotel for a day. Extremely professional and vigilant staff members. Beautiful room with almost all facilities inside. Washroom was super cool though πŸ˜† very safe and suitable to pocket. Very near to railway, Metro and main market. Thank you

  • 5/5 amit s. 2 years ago on Google
    Excellent hotel and affordable. Very supportive staff. Food is fresh and tasty.


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