Doctors are fantastic. Staff is completely incompetent. Nobody returns calls, surgeries are scheduled for multiple days in different systems. You are put into call queues and nobody ever returns calls. I had to repeatedly explain that my case was worker's comp and I still got bills constantly. The doctors are absolutely amazing though. Dr. Chou is one of the most competent and professional doctors that I've ever worked with. He's thorough, insightful, and takes great care of his patients. It's such a shame that the office staff can't handle anything.

Not recommended and I suggest you go elsewhere. They were terrible to deal with and I am glad I went to another orthopedic firm as they misdiagnosed my issue. They also have poor client service and follow up. For example, you get an MRI and you have to call them to get the results and schedule the follow up. It’s a numbers factory and they act like they are doing you a favor by treating you. Same with physical therapy. There is not good client service. Even if you leave a detailed message, you get just a generic voicemail call back in a couple of days. I suggest they develop some new guiding client oriented principles and start showing some passion about their work and their follow up with clients. The doctors, office manager and staff need a wake up call.

I had been in a lot of pain and discomfort in my knee and I was so excited to finally get answers. Well my first experience with Piedmont Orthopedics was terrible. I thought I’d give Peachtree Orthopedics a try, and they were absolutely amazing! From the receptionist, to the nurses, X-rays techs, and the dr they were all so amazing! I truly felt listened to. They completely fixed my knee and even explained in terms I’d understand. Super helpful and sweet people at Peachtree Orthopedics, highly recommend!!

Never been to an office that constantly runs this behind schedule they could careless about their patients schedules. They constantly have you waiting over an hour before they even bring you back. Last appointment I was there over 3 hours for a 15 minute visit and this time I left before seeing the doctors after sitting in the waiting room an hour before being told it would be at minimum 45 more minutes before being seen. Let’s not forget about the outrageous parking costs so I left without being seen but still had to pay for parking.

I arrived at 1:40 for a 1:45 PM appt. and found 1 woman in the waiting room talking on her cell phone with her mask pulled down below her chin. Over the next 10 minutes or so 8 or so people came into the waiting room while I sat and waited. Another woman came in after me who was scheduled for the same time as me with the same doctor and her name was called before mine. At 2:00, I asked the front desk about my appt. and they said I was next. At 2:15 I asked again and was told I would be taken back momentarily. Since I have asthma, I was very concerned about the number of people who went in and out of the waiting room through the same door while I just sat there. I left soon thereafter and later called the doctor''s nurse to explain why I left. I never heard back from anyone. Not worth risking my life for.

I am not sure who deleted my review, so I believe I need to make sure every one especially the new patients hear my story. I visited Peachtree Orthopedics in April as I hurt my tailbone. I did my research before I came to the practice and I knew there is no treatment for tailbone injury. I just need an x-ray to examine the area and the doctor sent me a surprising BIG bill (excluding x-ray charges). I am not sure what services have been provided for just 2-min discussion and I called the billing department to clarify. After I posted my review here, they called me and told me that the rate was for the new patient no matter what. So if you are a new patient in the neighborhood, please read every single review from all the rating platforms and make sure that you understand your charges before starting any treatment with this practice.

This review is based on my most recent visit and not my overall multi year experience with Peachtree Orthopedics. The front desk and office staff were friendly and professional as always, my problems are with Dr. Casinelli and his PA. First off, the new PA whom I’ve had no previous experience with seemed as if she wasn’t sure what she was doing there. But on to the real problem. I’ve been a patient of Dr. Casinelli’s for over 2 years. From my initial visit up to and through surgery including surgery follow ups he had been great. This seems to be where his care ceases. I m mo Rex had a fall in my home and have been experiencing increasing levels of pain since. My X-rays showed no bone damage which wasn’t terribly surprising. With this info I was told to do PT and that this wouldn’t be the last time I had back pain in my life. He also prescribed a mild muscle relaxer and steroid pack which have not helped at all in past so this decision was curious as well. This might sound like a typical diagnosis but the method of its delivery couldn’t have been more cold and uncaring. It seems as though Dr. Casinelli loves doing surgery and anything after that is your problem. At the time of writing this my back pain is still increasing and even day to day activities are becoming a problem. I do understand that due to insurance protocols that there are certain steps to follow in treatment but when your doctor tells you to get used to being in extreme pain and a comes off as if you’re inconveniencing him by asking for help, it makes you feel defeated .Not everyone who’s asking for pain relief is a addict trying to score pills. My most recent visit with Dr. Casinelli has left me feeling somewhat hopeless and trapped due to fact that changing doctors is often times an insurance nightmare. There are too many options for pain relief for doctors to let there patients suffer needlessly. My spouse was with me on this visit and got the same impression as I did from the entire experience. One more thing, I truly understand that there is still an opioid problem in our country, but not everyone who can use these medications has addiction issues. Sometimes people are truly in pain and just need help in the short term until the root problem is discovered. I get the feeling that Dr. Casinelli just doesn’t care enough to consider this.

Dr. Gupta is a great surgeon, his care team is awesome! The surgery experience was great! However, I was disappointed when I found out I had to pay $35 for FMLA paperwork and $25 for disability paperwork adding $10 for each additional page, which consist of 3 pages. Highway robbery. it should be included in the thousands of dollars he's already getting paid.

Weird experience with this place. I initially saw Dr. Pennington. He was nice and did a fine job. Very brief visit with him. The assistant/nurse that went over my MRI results with me on the next appointment did a great job. She seemed like the most helpful and competent person I spoke to there. The issues are really with the front desk and the affiliated offices.. The front desk staff members make you immediately lose trust in the office(s). I have called the orthopedics office and spoken to the front desk 5-6 times & with every single interaction they seem to be lost and confused. The affiliated offices (Imaging and Physical Therapy) operate with the same office out of the same building. The MRI felt hectic and unprofessional. It was in a weird backroom with lots of clutter and papers everywhere. I have not been to Physical Therapy yet, but communicating with the front desk staff there has been a nightmare. Unfortunately, this causes me to not trust the doctors or the therapists and I will not be keeping my appointment. I would rather go to a place where I feel at ease with who is taking care of my body, and like everyone knows what they are doing.

I cannot say enough great things about this practice, specifically Dr. Chao, Sarah Grady and their team. I have had two surgeries over the last 18 months performed by Dr. Chao, and the entire experience has been second to none. They have brought me back from an injury I thought was going to prevent me from ever being active again. It’s hard to find a doctor who cares as much as he does, while still having the skills and knowledge to get you back to a healthy state. I hope I never have to go back outside of follow ups, but If I do there is no other practice I would ever go to.

Dr. Barden took the time to explain how the arthritis has affected my knees. He showed me the xrays and pointed out the degenerative nature of the cartilage in my knees. He gave me a steroid shot which has helped the pain tremendously. Great doctor and great visit.

I just tried to make sure they'll still see me today since I'm going to be about 15 minutes late. I call up there and the rude girl on the line, didn't even say hello or how are you or nothing. She's like what's your last name? I told her. She hangs up and connects me to East Cobb the facility I'm otw to. Smh.

Deceitful. Got a procedure Dec 2022 and payed a chunky fee out of pocket and was told that’ll will cover all of it. Come 2023…. I get another bill from Peachtree Orthopedics, I don’t want to deal with their long hold times so I paid it… Later 2023 I get another bill. I call them they say this will wrap up the payment; fine I’ll pay again. Now a couple months ago I got another bill. This I will have to refuse to pay. I called Peachtree orthopedic office and their billing department; no one answered my call so I left a message informing them to call me back and that I won’t be paying this. No call, no email, nothing at all.. the term that I think go now when I think of PEACHTREE ORTHOPEDICS is COWARDICE. Now they sent a debt collection letter. Still too coward to call back, this time I’m not gonna roll over and pay.

From the scheduling, front desk personnel, PA, and especially Dr. Ben Barden - my experience was wonderful! The Delightful, professional staff had me back on my feet and feeling great!

Look no further! Dr. Schiff and his team at Peachtree Orthopedics are fantastic. Very professional and he takes your care very seriously. Also, his assistant Derale is wonderful. They never made me feel like I was just another patient. He fixed me up when I thought there was so hope and now I’m living my best life! Thank you Dr. Schiff!

Dr. Barden was nothing short of AMAZING!! I came to him for severe knee pain and he was very professional, knowledgeable, & friendly. I had to have some fluid removed in which he did without putting me in extreme pain. I felt so much better afterwards thanks to him! He great at explaining what i was going through with my knee & gave me a plan mobing forward. I would recommend his services to anyone in need of an orthopedic doctor. He's GREAT & DEFINITELY in the right profession!

Dr. Barden is extremely professional and knowledgeable he is best Orthopedic in the World and I went through two highly unprofessional Orthopedic doctors before him! In today's world it is extremely rare to find a doctor that knows so much in the realm of Orthopedics! I highly recommend him if you need one! He is a lifesaver and is truly committed to medicine unlike the others. Dr. Barden will deliver successful results!

Drove three hours in this ridiculous traffic to my appointment, to be told that they will not see me until my balance was satisfied. Mind you I have been paying on my balance. On top of everything else they did not help my issues. Not only my hands and arms are constantly asleep and tingling my legs and feet have started the same. Guess I will continue to search for a doctor that can actually help and is not in it for just the money. Thanks for nothing!

I took my father to an appointment with Dr. Douglas Murray on October 4th and suffice it to say we were not pleased nor were we impressed. Dr. Murray was rude, arrogant, condescending and instead of talking to my father and I he was talking down to us he was referred to my dad by my father's primary orthopedist and he accused my father of forgetting how to use his shoulder and then gave him a cortisone shot on a "shot and a prayer" and then assigned him some physical therapy. The level of arrogance on display that day has absolutely no business in a doctor's office. Dr. Murray did not treat my father with anything beyond a shot of cortisone basically accused my father's primary orthopedist being stupid even though he didn't come out say it. He further said that he didn't know why he sent there nor what the referring physician or the radiologist that read the CT scan arthogram saw with my father's shoulder. Dr. Murray also manipulated my father's arm in several different positions that caused he pain and wouldn't stop nor did he seem to care. I am my father's caregiver so I take arrogance of this magnitude where my father's Medical Care is concerned personally and very seriously. It is my concerted opinion that if Dr Murray is going to be this rude towards patients in obvious pain that he should not be a doctor with this office. On a positive note his staff was great there kindness and professionalism were top notch five stars, it was Dr. Murray's attitude and professionalism that left us wanting. I am sure Dr. Murray is a very good physician however, based upon his attitude and lack of professionalism if I have a choice of orthopedist I would always choose someone else.

After a skiing injury (ACL, MCL, LCL and Meniscus tears), I was seen by Dr. Ashok Reddy and his team at Peachtree Orthopedics- From start to finish, I had and an excellent experience with Dr. Reddy, PA Kristen and every single person I had contact with in the office. They have been nothing short of amazing in their care. Dr. Reddy is a highly skilled and knowledgeable surgeon-he took the time to explain in detail the extent of my injuries and the procedure that would be necessary, as well as the physical therapy plan that would follow. After a very successful surgery, I worked with the wonderful therapists (Sean and Dennis) in the Peachtree Orthopedics PT department. Highly recommend Dr. Reddy and his team as well as the PO PT group.

Dr Cone was very thorough. He explained everything so that I could understand it. My knees are better. I will definitely return for future visits. Ann Satterwhite

Dr. Ben Barden was incredible. He took his time to explain my injury and walked through the treatment plan. I highly recommend him.

Highly recommend Melissa (Missy) Thurlow for physical therapy. Incredibly knowledgeable and focused on the patient. Flexible on scheduling and focused on care and getting you through therapy, not maximizing visits.

The staff was super nice! They even remembered me even though 6 weeks had pasted before my follow up appointment. So nice and friendly. These people are amazing. 10/10

Dr. Ashok Reddy along with Kristen Bohrer and Madison Estes make a fantastic team. This team performed several surgeries on my knees to correct problems that I had over the last 4-5 years. Over my life, I have needed surgeries for different issues besides my knees. The expertise demonstrated in these surgeries along with the pre and post surgical support I have received from Dr. Reddy's team has been by far the best. This team listens to your questions, is extremely responsive to my needs, and addressed all of my concerns. Their care has enabled me to recover quickly. I am forever grateful for what they have done for me and this is a very big "Thank you" for who they are and the services they provide.

Dr. Ashok Reddy and his team do a great job. My son played high school football and Dr. Reddy kept him healthy and competitive after sustaining many orthopedic set backs over the last several years. He even did a procedure to repair my meniscus with my knee. Highly recommend. Very honest and thoughtful group.

Dr. Gupta was referred to me by a good friend and it was the best service ever! From the moment we met I knew that I was in the very skillful hands of a true professional. His staff is kind, professional, and friendly from the first the first visit to my 6 week post op visit. This was my first surgical procedure and I felt very comfortable with them. My total hip procedure went extremely well and I couldn't be more happier with the results. Dr. Gupta is amazing, his bedside manner is sincere and it is difficult to find a surgical physician like him. I can not express my gratitude for the service I received. If anyone is looking for a compassionate, kind, and professional surgeon look no further because Dr. Gupta is the very best at what he does. Thank you Dr. Gupta, Renice, and the rest of the staff for making my first surgery awesome!

I was grateful to have met Dr.O! When I met Dr. O in February, my body was intensified with inflammation and in a lot of pain everyday. I was sleeping all day and night being on strong medication trying to prevent feeling the pain I was in. Dr. O seen me, examined me and he knew what to give me, so that I could get some relief as he ordered all the necessary testing to spearhead why I had so much pain, and to see if surgery was needed. I’m so glad he did all the things he had to do, even on down to physical therapy! Thank you Dr. O for taking care of me so I can get back to a so called normal way of life without all the pain I’ve experienced everyday from July 2018 to January 2022 Again, thank you Dr. O!

POC @ Northside is fabulous in knowledge and diagnosis. Sorry that I fell, glad to connect with POC!

Dr. Obi Ugwonali is the best hands down! Wouldn’t have allowed anyone else to complete my surgery. I had carpal tunnel and cubical tunnel surgery on both arms. With having a great experienced surgeon, eating healthy, and exercising frequently I am having an awesome speedy recovery.

Saw Dr Griffin for serious work injury. Two torn Meniscus. After physical therapy reevaluated for Total right knee replacement and recommended me to Dr. Gupta. After examining my knee and also the serious pain I had in my hip Dr. Gupta recommended that I get the hip operation first then the knee operation. For both operations everyone from Peachtree orthopedic Office staff Kelly Tesler my case nurse that the scheduling case nurse Renice Dr. Gupta‘s assistant we’re all very caring listened and my operations went flawlessly and them recovered from both operations. I cannot say enough good things about all of the staff at Peachtree

My hand was vas very broken. Not many doctors could had the same surgery results as The highly skilled Doctor whom performed my surgery. The nurses as well are very experienced! & the staff was very professional. I can only that it had been a pleasant experience!! Thank you Dr. Murray for fixing my arm & nurses Caroline, & Tammy for all your follow ups! It was a pleasure.