Buffalo Wild Wings image

Buffalo Wild Wings

Restaurant Bar Meal takeaway American restaurant Bar and grill Sports bar Chicken wings restaurant

Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy. People often mention order, wings, time, asked, service, location, server, hair, customers, minutes,


Address

13000 N Interstate Hwy 35, Austin, TX 78753

Website

www.buffalowildwings.com

Contact

(512) 339-0772

Price rating

$$ $$

Rating on Google Maps

3.60 (2K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 AM to 1 AM
  • Friday: (Good Friday), 11 AM to 1 AM, Hours might differ
  • Saturday: 11 AM to 1 AM
  • Sunday: (Easter), 11 AM to 12 AM, Hours might differ
  • Monday: 11 AM to 12 AM
  • Tuesday: 11 AM to 12 AM
  • Wednesday: 11 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: order (18) wings (17) time (14) asked (10) service (9) location (8) server (6) hair (6) customers (6) minutes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Paul 2 years ago on Google
    Safety hazard!!! Officially the worst BWW location!!! Dined in on Feb 5. Nobody greeted and offered a seat, had to seat on our own. Our server, didn’t know types of beer they sell and asked an ID from my 57 year old dad (gray hair) and 52 year old mom. But this is not the worst what happened. We ordered wings with bones and fried pickles. When we were eating wings - we noticed feathers sticking out, server was near our table at the moment and laughed at my dad showing feathers sticking out commenting “its just a feather haha” . But after that we noticed more feathers in other wings and asked her to take it and show to cook. It is unsafe if they don’t clean the food before cooking and don’t care. Server has left with the wing and never showed up after that , no apologies no comment. Nothing …. Just get the f out here and don’t bother attitude. Please think twice before showing up here. Pictures attached
    8 people found this review helpful 👍

  • 2/5 Shayer S. 1 year ago on Google
    These current insane wings prices made me look elsewhere for cheaper wings which led me here. Well, let me just say, you get what you pay for! I ordered the spicy garlic and mango habanero sauces. While both flavors were actually tasty, they really skimped on the sauce and they ended up being dry (see pics) so I wish they were saucier. The chicken weren't cleaned too well and still had feathers which is really unappetizing. And the following day, I was feeling somewhat under the weather stomach wise. I would say look elsewhere if you are really craving wings. And if you have to eat these wings, chug some beers first and maybe eat in a low light environment so you don't get turned off by the visible feathers! I probably wouldn't be back.
    6 people found this review helpful 👍

  • 1/5 Naresh R. 1 year ago on Google
    Slow service… wait 25 mins after saying they were making fresh food And when I got it it was not even warm.. the wings literally had hair on them and the server continued to say it’s normal for a fresh chicken to have hair left over on wings
    2 people found this review helpful 👍

  • 1/5 Ness C. 1 year ago on Google
    My order was messed up, He was supposed to get hot garlic and it‘s just hot, the wings and fries are cold, we didnt get our celery and ranch neither and we got charged for both and our soda didnt came with a straw. Terrible experience.
    1 person found this review helpful 👍

  • 5/5 Noah C. 5 months ago on Google
    Absolutely amazing wings, burned my mouth off but they tasted so good my opinion is to get the blue cheese with it but yeah it’ll clear your sinuses
    1 person found this review helpful 👍

  • 1/5 Fernando M. 1 year ago on Google
    Put my order in @ 6:30pm. Arrived @ 7:00pm and am told there is 30 to 40 minute wait for my food. Got my food and food was cold, it was also missing all the veggies and ranch that its supposed to come with. On top of that I got a hair on my food.
    1 person found this review helpful 👍

  • 1/5 seshank R. 1 year ago on Google
    0 rating for this store. Don’t order from this bww , they take the order on the phone but don’t process it until you arrive the location on Friday night and they let you wait for a long time. The customer service is literally terrible as if they give food for free. I placed order over phone around 10:00 pm they said it will be ready in 15 mins and went to the store around 10:35 pm and the staff( Malyah)with glasses Red hair not even ready to help me and least bothered.I have asked couple times about my order and then she went inside and asked me to wait for another 20 mins very bad service, don’t visit this location at all waste of your money and time.Very bad attitude please avoid this place.
    1 person found this review helpful 👍

  • 2/5 Momee T. 2 years ago on Google
    One staff at the register. Busy night. We ordered to take out. Old salad was serve in hot bowl but a fresh replacement was given when we asked. Took a very long time. Will not be back at this location with the server wearing his mask below his nose any time soon. I miss NY BWW
    1 person found this review helpful 👍

  • 1/5 Taylor H. 2 years ago on Google
    Been here more than once and every time is disappointing ): these were fried pickles our group ordered, some of them somewhat done and the others soggy and uncooked. they have no courtesy for their customers and don’t take care of them well at all. hands down the worst buffalo wild wings.
    1 person found this review helpful 👍

  • 4/5 Richard M. 1 year ago on Google
    Very good food and excellent service today. My wife and I met here for lunch today and sat in the bar area. We both got 10 boneless wings each and cheese curds. My wife got 5 honey barbecue and 5 parmesan garlic. I got all 10 spicy garlic. These sauces were great. I think I liked my wife's parmesan garlic best.
    1 person found this review helpful 👍

  • 2/5 Y123 1 year ago on Google
    Not very busy for a Friday night. They are definitely understaffed, so we didn’t mind waiting an extra 20 minutes for our food. We totally understand that. But to forget side sauces, veggies, fries, and make one order bone in instead of boneless…from an online order?? That’s a little sad :( Food tasted decent tho. I think highlighting or checking off items on the receipt as you bag them would make it easier not to forget items in the future. Overall not worth $50

  • 1/5 Ben T. 1 year ago on Google
    I placed an order for delivery at 3pm on a Friday. Expecting to beat the rush and receive quality food was definitely NOT what I received. The time I placed the order from when I received the order was 50mins. The chicken wings and fries were STALE and COLD. The wings were also dry and over cooked. I’m very disappointed in the product that Buffalo Wild Wings sends out.

  • 1/5 Kimchi N. 2 years ago on Google
    Tonight 11Jan2022, By far the worst customer service I have ever experienced. I only saw my waiter/server 1 time in the first 30 minutes after being seated. I was never asked how everything was quality wise. I was never offered a refill. The server was more interested in talking to his female co-workers trying to be a funny guy instead of doing his job. I don’t even know his name because I barely saw the guy. African-American male, approximately 6’ tall and both arms were tatted up. We asked for more carrots and celery which he said he would get, and he never returned. I could understand if it was busy, but the restaurant was practically empty. To be honest, his lack of professionalism made it to where I will not be dining at this location again. At least the food was good. That is why you even get the 1 star.

  • 1/5 Bailey L. 4 months ago on Google
    Certainly the last time I will put my money into this Location. Given multiple visits with rude staff, this location needs improvement. The restaurant was empty with only three tables occupied, beside ours. no refills or napkins offered. Our mouths were burning. Our waiter kept avoiding us even with eye contact made multiple times. The staff was unprofessional, which unfortunately you could hear employees in the back playing and laughing. Other customers started pouring into the restaurant and had no one to seat them, the whole floor was empty with no waiters. A employee eventually comes out laughing with a drink in his hand. Our waiter was so absent we waited for 35 mins to just receive our check so we could pay for our meal. Past experiences to just pick up our food was a hassle. With the same absences of employees, and not so great attitudes from individuals working. Good Service is just as important as the food so your able to enjoy your meal, with itleast the basics like napkins when eating messy wings and a drink to wash down the heat.

  • 3/5 Felicity L. 8 months ago on Google
    I think BWW is great for what it is--a place to gather with friends, watch sports, and enjoy a bite and drink. As an eatery, though, it hits a little below the bar. I ordered the grilled chicken strips, which were mostly okay, but one of them was rubbery. The sauces were overpowering, though this might be desirable on a wing. The salad was fine. We were well taken care of by our waiter.

  • 5/5 Ramin A. 5 months ago on Google
    Whoever that woman with grey shirt 👚 that served me my wife we appreciate you for your kindness. We landed in Austin late & didn’t have anywhere to go but y’all & they were closing, doing a last call. The fact you treated us kindly thank you ma’am. To the guy that checked us out with long hair & glasses thank you dawg! I appreciate your customer service. He made sure we left with extra ranch (that I paid for) some “southwest sauce I was curious about). He made sure all of our items were on point. Excellent.

  • 1/5 Keelan K. 4 months ago on Google
    Placed order on the app, showed up at the store 20minutes AFTER the pickup time assuming they might be running late. They said they didn’t have the order because the website was down. No where in the app or email confirmation did it say there was any issue with their system. I was still charged for the order. The only way to get a refund was to call a 1-800 number that took 15+ minutes to get from the manager in the store. Terrible system and there were 10 people also dealing with the same issue. I couldn’t even get a new order placed without calling the number so I’d have to be charged twice. Joke of a company system. I’ve heard this happen before at this location. Long story short, don’t order online at this location you’ll probably be wasting your time.

  • 3/5 Ken T. 5 months ago on Google
    Typical BWW atmosphere and great wings, but the service was lacking. No one was at the door to get me seated and there wasn't a sign to "seat yourself". I eventually just went back to the bar to sit. Once there, the bartender didn't acknowledged my existence until she finally came to take my drink order 10 minutes later. A simple "Be with you in a bit" would have been better than feeling ignored.

  • 3/5 Kyle H. 4 months ago on Google
    Thank you for the free Veteran’s Day Boneless Wings & Fries! 🫡 Unfortunately, the gesture was overshadowed by poor service. 😞 "Many customers" led to me not receiving food or checked on for 2 quarters of Texas vs. TCU game. Finally, I walked up and asked for help a 3rd time. Eventually, I was served Wings & cold Fries without utensils or napkins. No refill offered on empty glass of ice water. I greatly appreciate and am deeply touched by the service received on this day. I tip deserving people over the cost of the free meal (ask Huddle House staff). Unfortunately, I could not at here. Yall missed an opportunity.

  • 1/5 Sharran S. 4 months ago on Google
    Drinks were fine. Bartender seemed really impatient when we were just trying to chill. We were 2 of 6 customers in the building on a weekday at 6pm and it felt like we were being pushed out.

  • 5/5 Anthony H. 3 months ago on Google New
    Sitting at the high bar tables is best. The QR code direct order to table is very quick and easy. Would definitely recommend going in for their BOGO Boneless Wings on Thursday (Buy 10 get 10). The only part for their QR code that could use improvement is the “Create Your Own Cocktail”. It doesn’t have every option they have for Mixers and Garnish. If they kept that up to date, then it would be perfect!

  • 3/5 Victoria B. 4 months ago on Google
    This BWW is fine, but it's incredibly unclear what to do when you walk inside. The first time I ever went I stood at the door for about 5 minutes, unsure if I needed to see a host to be seated, because there wasn't a hostess stand. There was what looks to be a takeout desk, but noone was there. Finally a man who appeared to be a cook came out and asked if I wanted to sit down. I said yes, and he said the booths at the front are for groups, but I could go sit in the bar area in the back. The second time I went, the restaurant was busier and there were employees at the takeout counter, but they were helping people, so I went on to the bar area, like I was told to do the first time I went. I saw a party of 2 do the same thing. However, while I was sitting there, I saw a party sit at one of the tables in front, and an employee came up and made them move. The customers apologized and said they didn't realize they shouldnt have sat down, and the employee said, "I asked you how many you had." They moved the party to a different table. I don't think that was a bad thing to do in general, but it is unclear when you come in where you should go and I dont think the customers were at fault. Other BWWs I've been to have the host up front and the to-go counter separate, and I'm still not sure if the takeout counter here is also the host stand. I think all this could be solved with a sign that says "please wait to be seated." Other than that, the waiters are good and the food is fine. It's what I expect from BWW.


Call (512) 339-0772 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Happy hour food
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Sports bars nearby

Terry Black's Barbecue image
1
Terry Black's Barbecue
Barbecue restaurant
Spacious, casual stop for pit-smoked meats & housemade sides from famous 4th-generation pitmasters.
$$ $$
4.70 (17.1K reviews)
Corner Restaurant image
2
Corner Restaurant
Restaurant
Modern restaurant & bar in the JW Marriott Hotel featuring Texan menus, cocktails & a clubby vibe.
$$ $$
4.90 (11.8K reviews)
Caroline image
3
Caroline
American restaurant
Breakfast, weekend brunch, lunch, and dinner in modern surroundings with cocktails, craft beer, and wine.
$$ $$
4.80 (10.8K reviews)
Home Slice Pizza image
4
Home Slice Pizza
Pizza restaurant
Thin-crust slices & pies for dining in or carry out, open late for takeaway on weekends.
$$ $$
4.70 (9.4K reviews)
Sangam Chettinad Indian Cuisine image
5
Sangam Chettinad Indian Cuisine
Indian restaurant
Inviting dining room in a modest building where a lengthy menu of regional Indian fare is served.
$$ $$
4.60 (7.8K reviews)
Last updated:
()