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Fazoli's image

Fazoli's

Restaurant Pizza restaurant Meal takeaway Italian restaurant Family restaurant Catering service Pasta shop

Fast-food chain doling out baked pastas, subs, pizza & other casual Italian fare plus custom combos. People often mention good, breadsticks, drive, order, Fazoli', chicken,


Address

13201 N FM 620 N, Austin, TX 78729

Website

fazolis.com

Contact

(512) 335-4436

Price rating

$ $$$

Rating on Google Maps

4.10 (930 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: good (10) breadsticks (7) drive (7) order (6) Fazoli' (6) chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 N 2 years ago on Google
    Wings were good (a little too salty) yet I wished the sauce was more evenly spread on 10 wings. The pickup done through app was easy and they were ready on time. The bread sticks were not hot yet extra Marina dipping sauce order was hot. Would give them another try and come again for pasta next. Yet as I ate more of the wings it really was way too much salt 🧂🧂🧂🧂🧂
    2 people found this review helpful 👍

  • 3/5 latoya k. 4 years ago on Google
    Considering that this is the only Fazoli's in the Austin area, there should be more umph to the inside and with staff. I ordered the parmesan chicken fries which was a waste of $3. You could taste that they were fresh out of the freezer. Too much money for an interior product. The meaty pizza baked spaghetti was good although the breadsticks left a lot be desired. I'll eventually go back but it will be a long while.
    1 person found this review helpful 👍

  • 5/5 Stephen H. 1 year ago on Google
    First time here pretty good,better than waiting at wh*taburger,Hot breadsticks hit the spot!!!
    1 person found this review helpful 👍

  • 1/5 Reflection 2. 1 year ago on Google
    Great food. But I have to give 1 star bc NO ONE HAS ON GLOVES AND SOME NO HAIR NETS WITH LOOSE HAIR SWINGING EVERYWHERE! Im looking inside drive threw window the worker is fixing my food and continuously wiping his hands on his black pants and shirt. Even adjusts pants at one point while continuing to make my food. I did not know whether to drive off or be polite and cancel the order.
    1 person found this review helpful 👍

  • 4/5 Bibiano L. 3 years ago on Google
    Fresh nice stick to your ribs meal. I only was able to eat half of my sampler plate with half the pizza breadsticks. Recommend maybe sharing a sampler and app?
    1 person found this review helpful 👍

  • 5/5 Bee G. 1 year ago on Google
    I love Fazoli's! This location is always good, clean and great service. The prices are fair and the breadsticks are always buttery, warm and delicious. My only complaint is there is not one closer to me. This location is an hour and a half drive from my house and it is the closest one to me. We ordered the chicken fettuccine Alfredo and a chicken basil pesto dish that was gluten free. Fazoli's does not disappoint.
    1 person found this review helpful 👍

  • 5/5 Aaron B. 1 year ago on Google
    I hadn't heard of the place until recently, I tried there food and everything I've tried so far was tasty. From the savory bread sticks to the spaghetti, pizza, and raviolis. I love food and I have no negative things to say about this place. I give it 2 thumbs up. I also want to mention that this place (from my opinion) is clean, fast, and friendly. Thank you Favoli's. 🙂🙏🙂
    1 person found this review helpful 👍

  • 1/5 Cesar C. 1 year ago on Google
    This place is really trying on one’s patience when trying to have lunch. This place has always hired odd people, but when employees practically bring their kids and a relative to sit in the dining area while they work is ridiculous. Brat kids running around the dining area with other guests present, and the kids running in and out of the food prep area hootin and hollering and cursing at times…that draws the line. Running around loud like it’s their own house. Absolutely ridiculous. Owner needs to run an actual business, NOT a charity/daycare. An employees personal problems ARE NOT an employers problem. A business is a business…not a barnyard/house. Maybe the health department would be interested in the pics/video of these brats running in/out of the food prep area? Owner- get it together and run an actual professional restaurant OR sell it.
    1 person found this review helpful 👍

  • 2/5 Ivy 5 years ago on Google
    Bread is ok, but pasta are neither good. Very fastfood like. Service is good

  • 5/5 David B. 6 years ago on Google
    Can't beat the price or the speed at which the food comes to the table. I've paid almost three times as much for chicken parmesan at other Italian restaurants that wasn't as good.

  • 2/5 Matthew Von B. 1 year ago on Google
    The food was good, however the dining experience was seriously lacking. What appeared to be children of an employee were running around the restaurant screaming and yelling. They were also climbing on the tables and at one point tackled each other right next to our table. I do support brining your kids to work if you must, but they have to be on their best behavior. Also, I am a bit of a germaphobe, even before Covid, so I have questions about letting children run around and touch everything in sight. This includes contaminating table surfaces with their shoes as they climb over them. In the future, if I were trying to decide where to eat dinner, I would put Fazoli's much lower on the list of places to pick from after this.

  • 5/5 Tina P. 1 year ago on Google
    I went to Fazoli's quite often as I work for Walmart in the same lot. Today was their last day of being open as they are retiring. I will miss Beth, the owner and wish them well. They still own the one I'm Ssm Marcos and will have to make my way over there sometime to eat and say hi. You guys are great. Tina from Walmart. 🙂👍💕

  • 3/5 Keifer J. 1 year ago on Google
    I've been coming here forever, since high school. But today I was told that dine in doesnt get unlimited breadsticks? I was a little confused as I mainly come here for the breadsticks, but I guess times are changing. Website says they are unlimited, but be aware before coming that its not the case. Was limited to only the 2 breadsticks that came with my meal. The food is alright, no complaints.

  • 5/5 Katherine Kim B. 1 year ago on Google
    My mom and I were in town and decided to grab a bite to eat before we hit the road again...she and I have very different dietary restrictions and they were able to meet all that we asked of them and did it with a SMILE! Breadsticks NO butter - no problem, salad with no cheese or croutons, extra tomatoes- no problem, gluten-free pasta options, say no more, done. I felt like we had a VIP pass that day! I would drive the hour commute one way, just to go back to this specific Fazoli's. I should have gotten the name of the young man and young lady that assisted us, but didn't. Anywho, they deserve a raise or some type of recognition for going above and beyond!!!!!

  • 3/5 Steven A. 1 year ago on Google
    The service inside was slow took about 10 minutes to get 2 takeout orders. The staff was more interested in taking drive thru orders first. The two guys that took our order wasn’t interested in taking our order. We get better service from Fazoli’s in Oklahoma City.

  • 5/5 Samone A. 1 year ago on Google
    We went tonight and received amazing customer service. The manager Shea took our order and help us decide what to get on our family meal tonight. The portions of the meal were just right for our family. And the food was was amazing. We will be back for sure.

  • 5/5 Justin B. 1 year ago on Google
    I’ve been coming to this Fazoli’s on and off since I was a teenager. It hasn’t always been great in that time. Which only makes it stand out even more now! The food is good; mozzarella skewers being a particular favorite in our house. But the best part, without doubt, is the people! Employees are friendly and quick to fix anything that might need attention. We’ll certainly be back!

  • 2/5 Patrick The T. 1 year ago on Google
    I never give reviews for places but after they burned the absolute mess out of my pizza I had to warn people. I've never had pizza so bad I couldn't even finish it. The wings were okay which is why I gave 2 stars instead of one.

  • 5/5 Teresa H. 1 year ago on Google
    This was on our scheduled daytrip to Austin. Great food and the friendliest employees! Wirth the drive from Houston. Wish there was a location in Houston. Didn't get to eat the Brownie for a few days. It was so delicious! Best I have ever had!

  • 4/5 Kim R. 2 years ago on Google
    I drove from Pflugerville to eat here. Staff is attentive and friendly. The servings in my opinion are big and the bread was hot and fresh. I ended bringing food home. I will definitely be back.

  • 5/5 Rosemary #Queen Of north L. 2 years ago on Google
    It was delicious I ordered the chicken penne with broccoli ordered extra sauce, 😋 next time I'll order extra broccoli to, other then just a couple of pieces of broccoli it was f_ _ _ _ _ g delicious. Servings we're plenty I couldn't finish it. I had to bring left overs home. The bread was so soft also and delicious. Not to busy for a Friday night.

  • 5/5 Gaylee 1 year ago on Google
    Not bad for a fast food drive through. They now have chicken wings so I've tried them twice and both times they were very tasty. Whenever I have a taste for Italian this place is quick and easy.

  • 5/5 N C. 2 years ago on Google
    Food is great. We were there for the first time and got $7 for two items. Can you imagine that price in 2022? This is what market competition gives you. Beyond food, I can see the management has some problems. The interior wasn’t very clean and some of the staffs did not have good communication skills. Regardless, I give it 5-stars because its food was really really cheap yet tasty. I hope you improve the overall quality of customer service.


Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Comfort food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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