Red Robin Gourmet Burgers and Brews image

Red Robin Gourmet Burgers and Brews

Restaurant Bar Meal takeaway Hamburger restaurant Family restaurant American restaurant Bar and grill Asador Traditional us american restaurant

Chain for gourmet burgers & other American comfort fare. People often mention burger, fries, good, great, time, Robin, service, experience, burgers, chicken,


Address

13000 N Interstate Hwy 35, Austin, TX 78753

Website

locations.redrobin.com

Contact

(512) 637-7266

Price rating

$$ $$

Rating on Google Maps

4.20 (2.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: burger (19) fries (17) good (17) great (12) time (12) Robin (9) service (9) experience (8) burgers (7) chicken (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Queen Earline B. 2 years ago on Google
    My family and I were seated quickly. Served quickly as well. The server was. Very patient. We were hungry but unfamiliar with the menu. He was very patient. Our food and drinks came out in a very timely order. I was shocked!! The fries were hot yall!! Big points with me. To many places serve cold fries not these guys!! Their fries are unlimited, but we were atuffed!! I enjoyed my burger it was a Lil pinker than I wanted it to. They asked me and my family a few times if everything was okay. The sweet potato fries taste the best!! My husband's burger was Slightly messy at the bottom and they they are nit stingy w the red onion.. Over all my family was satisfied. Color pages for the kids...tvs for the adults. This place looks small but it's big inside.
    5 people found this review helpful 👍

  • 4/5 Felicity L. 5 months ago on Google
    We came for pretty solid burgers, and that's what we got. Our waiter was great and handled customization well. My husband did ask for a double burger and was only served a single, but the extra charge was waved. The fries are great, and our waiter sent us home with more because the sides are bottomless. The atmosphere is really clean and fun. We loved the decorations. Edit: Came back and tried the new tsunami shrimp app, chicken fingers, and fish and chips. The shrimp was sticky and sweet with Asian flavors. It was served on a bed of fresh potato chips and was pretty good. My husband enjoyed the chicken tenders, and I thought the fish was very good. The breading was crispy, and the fish fell apart nicely. The coleslaw needed seasoning, but they salt and pepper on the table along with their own special seasoning, so those were useful there. We're always a fan of their sweet potato fries, and we got a large chocolate shake that our waiter kindly split into two for us--very rich and chocolaty, but I think most people would agree that's a good thing.
    2 people found this review helpful 👍

  • 3/5 Anil S. 1 year ago on Google
    Was a meh experience. On the positive side the burger was good though. On the negatives, front lobby is in dire need of repairs on the ceiling and not quite the experience you want as you enter the business. The staff at the front was left running around as well and guests were left hanging. Table set up needs improvement regarding guests as one napkin for 2 guests at one table isn’t gonna work. I just don’t understand why restaurants fail every single time on the napkin department. It’s as if the napkins are expensive.
    1 person found this review helpful 👍

  • 4/5 Heather C. 2 years ago on Google
    FINAL REVIEW: the restaurant no longer offers the petite version of their burgers, so I will not be returning to this restaurant chain. That said, my friends do love their full sized burgers, their steak fries are seasoned well, and the side salad option is satisfying. Because the petite burger was gone, I ordered the crispy chicken salad. It was terrific: chicken was very crunchy, cut in good sized pieces. The salad had bacon, egg, and cheese included. My one complaint is that the egg is diced like carrot shreds, which made it hard to get on the fork. If the salad was so good, why am I still never returning? This is a burger restaurant. I can find chicken salads all over the city. UPDATE: Today I arrived during our loosened COVID business laws. I was very pleased to see dividers between booths, menus being clearly separated by sanitized and dirty (and an employee working on sanitizing the dirty ones) and the great way they have accommodated patrons so they can sit at the bar safely. There is also hand sanitizer available as you walk to your table. The hosts will accommodate requests to sit further away from other patrons if asked, and it's possible. All employees wear masks while in the restaurant area and interactions with customers. They truly have their customers' safety in mind. I felt safe dining in the restaurant. ---- This time I sat in the bar in a booth. My server was very attentive, despite having bar duties. I had a friend en route, so he timed the appetizer to arrive when she did. My friend was new to Red Robin, so he answered A LOT of questions and helped her pick the perfect burger. Our burgers were prepared great, and our sides (salad and fries) were fresh and tasty. It was an awesome dining experience.
    1 person found this review helpful 👍

  • 2/5 Elizabeth M. 4 months ago on Google
    Burger was very sloppy ( dressing was way over done). We took them to go ( from Parmer to Braker Lane area and they were soggy. I couldn't pick it up to eat it. Hubby tried to convince me they were worth the price. He just couldn't do it. Couldn't justify the product.

  • 1/5 Em S. 5 months ago on Google
    Terrible service. Mediocre food. Avoid. Hostess refused to speak a word from the time I walked in to the time I was seated. Waited for more than 30 minutes without so much as a glass of water. Other tables had been seated and served while I sat there. Waited another 20 minutes for my food which came with no napkins, cutlery, or condiments. When I did finally get my food the burger was incredibly greasy and the meat was obviously cheap. I mean, I'm not expecting super high quality from what is essentially fast food, but it wasn't seasoned at all. The fries were meh, lukewarm and unsalted. They also clearly cut corners with the shake as not only was it clearly made from mix rather than actual ice cream, but they skimped on the toppings. I rarely eat out but I definitely won't be back to this location.

  • 5/5 Marc B. 5 months ago on Google
    Haven't been disappointed yet. Yes, it is higher priced than Mickey D's, but you get what you pay for. The menu had some new additions! I tried one of them, definitely a keeper.

  • 5/5 Suzet B. 6 months ago on Google
    Their food is awesome!! Loved the place it's so comfy and the customer service is great. They have the best fries, great flavor 😍 I recommend this place and definitively coming back.

  • 5/5 Aldo E. 10 months ago on Google
    The food in Red Robin is absolutely delicious. We have tried Scorpion and MadLove burgers in different time, the burgers were juicy and amazing. I must mention the shake here - it was one of the best, sweet and creaming. Highly recommend, and I will definitely return for more.

  • 5/5 Stephanie M. 11 months ago on Google
    Delicious! Service was great as well. Our waiter Alexander checked on us frequently. Onions ring with the barbecue kind of sauce they had tasted so good, even the fried pickles. I had a few drinks, my favorite one was called sand in my shorts. I got the california chicken sandwich. It was delicious as well. The first time, they brought me a regular chicken sandwich. After I took a couple of bites, I realized it was missing the guacamole.... then I realized it was missing cheese and bacon. Our waiter just had them remake me a new sandwich and didn't even charge me for my meal. Very sweet of him. First time here, and we will definitely be back to try different stuff.

  • 5/5 Damian 8 months ago on Google
    First came here around 8 years ago as my first Red Robin experience and it gave the best Gourmet Burgers you could for. Even years later, this place and staff is still on top of things from service, incredible Burgers and bottomless fries and more.

  • 5/5 Catherine K. 1 year ago on Google
    We came in about 30 minutes before this location was going to close. Sometimes when that happens, you'll get an annoyed vibe from the staff because they are already checked out. Not at Red Robin! Everyone was very attentive and polite, and we didn't feel rushed at all. Food was great too. Overall, a very good (late) experience!

  • 5/5 Carlos A D. 1 year ago on Google
    Great neighborhood spot, quick in and out. Great service and helpful staff. Food was prepared quickly and brought out hot. Manager stopped by our table to make sure everything was good, and server checked on us and topped our drinks regularly.

  • 5/5 Ngoc D. 1 year ago on Google
    We came in about 30 minutes before closing, so we were very conscious and asked the staff to see if that was okay if we dined in. The waiter was so friendly and made us feel very comfortable. We ordered a couple of dishes, but I was too hungry to take pictures. We got the onion ring tower and the pretzels for the apertizer and the burger to share since it was kinda late. Everything was phenomenal! Onion rings were crispy and flavorful, burger meat was juicy, and satisfied our craving for a late night small meal.

  • 5/5 Dennis R. 1 year ago on Google
    This location does a great job with service. The burgers are good. The menu has a great selection of meat, fish and vegan options. It's great that you can substitute other types of burger into the sandwiches.

  • 5/5 Bailey L. 1 year ago on Google
    Service attentive and Friendly. Food was hot. Burgers were cooked to my liking (med rare). The lemonade fruit Drinks tasted Refreshing the fruit did not taste old in the drinks. It was not very busy at Dinner time during the week. So very quiet, few customers. Appetizers were really good, wings were nice and crispy. Unfortunately no pictures I took this time. If I could nit pick I'd say the garlic fries could have been better coated. Overall good experience.

  • 4/5 nic b. 1 year ago on Google
    Great server for the bar and food. Not as attentive if I wanted a drink before my meal. As far as good food and unlimited sides. A1 with the touch of flavor bomb for garlic fries. The steamed broccoli was fresh and tender. The best part of the meal was the tavern burger at 2 patties. Perfect cooking and very filling at a highly fair price.

  • 5/5 Sobak �. 1 year ago on Google
    It was a good ending to a long drive from Tennessee. Taylor was excellent, professional and attentive. Our order was accurate, hot and good. I'd love if they'd bring back the soups like before covid but otherwise it was perfect.

  • 5/5 Zack K. 1 year ago on Google
    My wife had the guacamole burger and I had the fish and chips. She loved her burger and my cod was absolutely delicious. I also had a chocolate shake. I placed the order online and it was ready on time. Everything was packed perfectly too. The lady at the counter was friendly as well. Great experience from start to finish.

  • 5/5 ANGEL D. 1 year ago on Google
    I chose Red Robin for the first time for lunch today and it was absolutely amazing!! I have such a fun and memorable experience! The restaurant is clean, bathrooms are clean, staff is friendly and accommodated me swiftly. My drinks were at my table in an instant. The burger was not only visually immaculate, the taste was out of this world. I love Red Robin! I strongly recommend this place and will be bringing my family and friends here!

  • 5/5 Stephany P. 2 years ago on Google
    I have been in several times over the last few years, and the customer service has been absolutely disappointing. Tonight, my daughter and I came in to celebrate my birthday together. Our server, Carson, was absolutely amazing! Our drinks got refilled in a timely manner, he made sure he asked us if we needed refills on fries and graciously provided me with a to-go box, AND CUP! Not only is Carson amazing with his customer service skills, but he is also adorable! I hope y'all are compensating him accordingly, because HE, and quality servers like him, are the reason your customers will return. Kudos to Carson, keep up the good work, I hope it pays off and your employer values you as much as your customers do!!!!

  • 2/5 Crystal M. 2 years ago on Google
    Very Disappointing!!! I ordered a bacon cheeseburger that was suppose to be slightly pink. It was more pink then it was suppose to be. I got food poisoning, which was crummy. Because we love eating Red Robin. The service was great. That is the only reason I gave it 2 stars instead of 1. We will be looking for a different location next time.

  • 5/5 E T. 2 years ago on Google
    We pick Red Robin for a quick lunch to use an offer for a free burger and fries for the veterans. We sit ourselves at the bar and our order was quickly taken in and served up in about 10-15 min. While waiting, I appreciated small art installations in the memory of fallen warriors. One was set as a table for one, with a chair leaning against the table. The second - at the bar: a simple glass with a flag and a flower, and couple bottles of beer and a shot glass with whiskey. My free burger and fries were well done, but little bit too greasy for me. The second plate: Black and Blue burger with sweet potatoes fries was full of flavor and cooked medium rare to the order. The payment option at our seats with a tablet was quick, interactive, and easy. Thank you for honoring your offer, Red Robin.

  • 3/5 Minhyuck l. 2 years ago on Google
    Gourmet? Yes. Good food yes! Price: little pricey expect a meal to be around 20-25 dollar. Service: some what slow.

  • 3/5 David S. 2 years ago on Google
    Great service, expected a gourmet burger seemed a bit small but was good, got some pretzel bites but they didn’t offer nacho cheese.


Call (512) 637-7266 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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