So the cons to this place was there is a college bar right next to it where they blast music all night at insane levels where it makes it very tough to sleep, the music goes on until 3am sometimes which is very annoying. The pool itself is nice but it's small, during the weekend it was too packed where you can't even get in which is annoying when you pay that much money for the hotel and can't experience the pool when you want, and finally the valet service is very expensive at 60$ a night and adds up especially if you are going to stay a few nights. The rooms themselves were underwhelming and a little small compared to what you would expect. Pros is overall the experience there was solid, the staff is A plus and is very helpful, valet service was nice and prompt getting the car out in a timely manner, everything was very clean and well maintained. The amenities areas were also nice and clean. The location is also phenomenal and you are in the heart of it all.

Lots to love but outweighed by a hotel that’s surrounded by construction sites on all sides. There’s no warning on the website or when you book, but you get the drift when you walk into the room and you see the white noise machine, ear plugs. The noise is incesssant and there’s no escaping it, especially when the dust and noise hits you as you walk outside. The hotel has great staff, beautiful decor, great art, Geraldine’s is great for live music and the evening drinks in the lobby whilst listening to some good vinyl is fun, but it can’t take away from the fact that the hotel, although the high rise tower construction is out of their hands , doesn’t warn you what your walking into. It’s a shame but it’s simply not worth staying at Hotel Van Zandt.

Outside of valet the service was fine, beautiful lobby, rooms are nice but starting to look worn down. Paint on the walls are chipped and the benches were stained. Despite Valet being a fast and useful service they left about a dozen fresh marks on my passenger side door. I don’t know if I forgot to tip once and they marked me down on their death note but sometimes it’s okay to slow it down to get it right. I did see a valet manager (perhaps he was just more senior, he was great the entire time I was there) yell at a younger employee to not throw the keys. He turned around and the kid immediately tossed another keys to another employee without missing a beat. Take that for what you will. The mini-fridge broke. The giant glass bathroom doors are pretty but aren’t square and hit glass on glass if you aren’t careful. The main wooden sliding bathroom door is heavy and has no handles, so have fun figuring that out at night without waking your family or partner up. The tub and sinks are really nice. I like the shower, but the water heater is so loud it sounded like a huge generator was kicking on and off while showering. Honestly this hotel was probably really nice when it opened and they cared, but in it’s current state it’s basically a glorified Holiday Inn Express with sloppy valet that costs several times more per night. Skip this one.

Another great stay at Hotel Van Zandt. Being a loyal customer since their opening, I always have a great experience. Often bring my family along and we all have a wonderful time (swimming pool is always a must for us, beautiful views and great pool service). And we all love their breakfast. Personnel always friendly, attentive and pleasant. My out of the country friends were all enjoyed Hotel Van Zandt and asked to stay there again when they are visiting Texas.

This hotel is an Austin icon and beautiful, Geraldine’s is our favorite restaurant in the city and we were so happy to stay and get to experience breakfast with them. But truly this review is about Haley from the desk staff. We stayed at HVZ on our wedding night and called the front desk that morning to let them know we’d be arriving late, she was very helpful and so excited to hear we would be staying with them for our special occasion. She even upgraded us and added champagne and a card to our room with little decorations all around! When we checked out we happened to meet her and she was truly a joy. Such a wonderful person and went above and beyond to give us a really cool experience! As far as the room, the king suite was gorgeous. There was a comfy bed, nice furniture, a large soaking tub, and plenty of big windows. Worth every penny. Hotel Van Zandt, if you were ever considering giving someone a raise, give it to Haley.

Cool hotel with unbeatable location. But... construction next door means no sleeping past 7am. Meeting rooms are excellent, and are NOT kept at the temperature of a walk-in freezer like most places. Food and drinks excellent in all venues. Lobby music a bit loud at times. Guest rooms nice, but not the most functional for working.

Here’s a gem of advice: before any hotel booking, look at HoteIDuIIy.cᴏm It’s a game changer. Lots of construction going on around the immediate vincinty making navigation slow and often cumbersome/complicated. Getting the room rate with the included valet was worth every penny. The front desk staff was welcoming and helpful setting up a dinner reservation for me upon arrival. Check in and check out were quick and seamless. Bar staff at Geraldine's the on-site restaurant are excellent! They know how to mix a well balanced cocktail and are friendly making engaging conversation with a lone diner that felt welcoming but not intrusive.

If you enjoy peace, quiet, and sleep absolutely do not book this hotel! It is the noisiest hotel I’ve ever stayed at. There’s a bunch of noise from construction during the day and a bunch of loud music and base blaring through your room until 11pm from the bar (2am if your on the side facing the bar across the street). They give you ear plugs that do absolutely nothing , and a white noise machine which just creates more noise for people like me who can only sleep in silence. This is supposed to be a luxury hotel but it’s more like a party hotel. I also hate that the showers are so open with no doors. It makes you cold while taking a shower with so much air hitting you. I would never stay at this hotel again. The only good thing about this hotel is the staff, they are very friendly.

We had a great experience at the Van Zandt; we were greeted with a free, cold beer on arrival, experienced their free happy hour (Margarita’s, wine and beer), had a great room - just awesome. Victoria at reception was amazing to deal with, giving us great suggestions on where to eat, what to do, etc. The hotel has a great pool, is located around a lot of great restaurants and bars, offers free coffee/tea in the morning (from a Brewhouse)…just one of the best stays at a hotel we have ever had. We will be back.

don’t think I’ve ever taken the time to leave a review in my life, but this hotel deserves the time. Everything about this place is perfect. The music they play throughout the hotel, the happy hour every day, THE FRESH FRUIT INFUSED WATER available 24/7, (it’s life changing). They do everything in top notch. Fully loaded mini bar in the room, free sunscreen in the pool, it is the best vibe you could ever imagine with the best amenities while remaining truly genuine in its theme. I will never stay anyway else in this town. And if you don’t have the absolute pleasure of running into Haley and/or Ryan, you are also missing out. Those two made my experience here even more unbelievable. Those two, and all other employees here, make this stay even more unforgettable. Those two, the whole staff, and amazing hotel makes you feel like you got the deal of a lifetime. We will definitely be back, and there is no other option in my book than to stay at the Hotel Van Zandt. Can’t wait to be back here .

I am absolutely amazed with the hotel. I was a little bummed that they only had a cafe for breakfast and it was quite expensive. The look of the hotel, the atmosphere, and the staff were all amazing. The valet staff is the best 👌. The room was on the 16th floor, so the view was great, although there is a lot of construction going on. Location made for easy access to downtown and lots of interesting things to see and do. The whole vibe of the Hotel Van Zandt was amazing.

I stayed at this hotel December 2020 with my family. I am a platinum member and they were generous to give me an upgrade to junior suite and late check out. Staff were very nice. I remember that we had free beer in happy hour at the lobby. Room was very comfortable and spacious for 3 of us. It is very close to the lake so you can go for a walk easily. We had a good time in this hotel. This hotel might be pricy but I still recommend for the location and if you would like to have a luxury experience.

Gorgeous hotel with incredible staff and beautiful rooms. Greeted warmly by the front desk upon arrival with a free room upgrade and information about free drinks and other events going on in the hotel. We asked them for restaurant recommendations as it was our first day in Austin and were advised to go to Via 313 Pizza just minutes from the hotel; the food was amazing and we were able to enjoy it in the comfort of the room. The pictures online do not do the grandeur and elegance of the hotel justice. Make sure to book a night if you are in the area!

HIGHWAY ROBBERY: Let me preface this rant with this - I LOVE IHG properties and have been a rewards member for well over a decade now. So I give these hotels a lot of grace. However, this one I will not let slide. This overpriced dump is stealing from people. I booked a recent 2-day stay for some family members to have a nice weekend away (my treat). Well first - they were billed $57/ night for parking. $57/night??? Parking is cheaper in Manhattan than this. Does that include a full detail? But this wonderful property didn’t stop there. On top of the healthy room fees, and the inflated parking fee, there’s a $60/night “guest fee”!! Excuse me?? Isn’t my room rate my “guest fee”? Upon further inquiry the “guest fee” includes “complimentary coffee” in the lobby. Well that’s awesome - I get charged for something that’s labeled “complimentary”! So at the end of this 2-day weekend getaway that cost me nearly 90,000 Rewards points, my family members received a bill of $247 on their credit card. The card they left for incidentals, of which they should have had none. Incredible failure by Kimpton Hotels. Thanks for the reward weekend!

The downstairs is very pretty. They have a social hour 5-6 with free wine and margaritas. Staff is very attentive. There are multiple bars/restaurants a few steps away. You can hear the music from the 16th floor but it didn't bother me at all. The rooms are a little dated and dark. The hallways getting to the room are really dark also giving it a spooky look. Not the fanciest rooms but the location is awesome. Staff is amazing.

Brilliant hotel in a fantastic foodie location. From Lucie's donuts to enormous burritos from Bummer Burritos you won't go hungry. Comfy, stylish hotel with a great pool with a view. Great for bats watching at sunset. We used it as our base to go to Salt Lick BBQ.

The hotel is super quiet and clean. There is a lot of surrounding high rise buildings that are currently being built but that didn’t affect our stay at all. They even provided ear plugs and a sound machine in the room, in the event that we could hear any construction but we never could. The ambiance of the hotel was awesome, the staff are so friendly and helpful and their daily happy hour with complementary wines, beers and margaritas was so fun! We will be back next time we are in Austin!

We came to Austin for a wedding and got a special rate at the hotels booked here. It was right in the middle of the party district, which was fine with us. Also, they had a happy hour every day from 5:00 to 6:00 with free beer and margaritas, and whenever we ask for an early check-in at 9:30 a.m. they were able to accommodate us. Everything in Austin is expensive, and no matter if you go out to get pizza, ice cream, or barbecue, expect to pay $100 every single time. With that in mind, this hotel at their special rate was affordable.

Van zandt I was excited to stay at the Van Zandt as we’ve frequented Rainey Street and it was on our list of places to stay. We have also dined at Geraldine’s before. The hotel is nicely decorated and smells incredible- so much so that I inquired at the front desk about the scent. Everyone that we came across was very hospitable and kind, welcome drink, and bottled waters at the front desk were a nice touch. The hotel is immaculately clean and the chandeliers in the lobby are remarkable! That’s where the goodness ends though. we were acknowledged just being American Express members and were told that the complementary upgrade had already been applied to our room. I was very disappointed walking into our room as it was just a standard room. It was late when we arrived so I did not question it until the following day at the front desk, I was told that the “upgrade“ was being on the “quiet side“ of the building. She promised me to see what could be done but never followed up. That in itself was laughable- our room was on the 10th floor, right above the pool/patio/restaurant. They had music playing loud late into the night and we could hear the commotion of people outside because they also had special event for the for the holiday season (rentable igloos). So much so that inside of the room we were provided with earplugs and a white noise machine. Not an upgrade, but even in normal condition not acceptable. Other issues within the room include: The malplaced Shower hook is located next to the toilet rather than next to the shower. The water temperature only reached a strong warm (I take hot showers due to a medical condition) There is no door in the shower. That led to a wet floor and an awfully drafty shower on top of not being able to reach a comfortably hot temperature made for a poor experience. The website advertised “plush robes” but what is in the room is the polar opposite. The rooms provided were thin, frayed and extremely scratchy. The luxury bath amenities are probably something that needs to be reviewed as the scents were extremely particular and strong. For example, the shampoo had black pepper which is not a neutral scent and only appeals to a small population of people. The brand of the amenities was nice and I feel that this is a missed opportunity. It should be noted that there is no coffee in the room although the hotel does provide it free of charge, one has to choose to either trap downstairs, through the lobby and the café to get that coffee in pajamas or get to a presentable level first and then get your coffee on the way out. We planned on dining at Geraldine on our second night only to find that the entire restaurant was closed due to a private event. we left the hotel for dinner and wandered around the area. When we came back, we hoped to visit the bar area before retiring, but were told that that was also reserved for a private event. It doesn’t seem transparent to advertise these two amenities, if one is not able to take advantage of them. These things negatively affected our stay, but the hotel itself might have been enough to give it a second try had they not made me feel that they were less than honest with their “upgrade“. I feel like they just checked a box by claiming that we had an upgrade, when we truly did not. Also- You might want to check on The status of construction before booking here. We were unaware that three sides of the hotel, or surrounded by active construction.

Worst hotel we have stayed at in several years. This is a party hotel and not a good place to stay if you want tranquility after exploring the city. We faced the pool and the music was so loud that I had to call twice to have them turn it down. Even when it was raining and nobody was at the pool the music was blasting you can hear it clearly from your room. There’s also the matter about the construction noise that no matter where they place you in the building you will have an issue. We also had a joint room to someone else and you can hear their conversations crystal clear. At one point we got woken up at 3am by our neighbors partying that we called the front desk and they didn’t do anything. It eventually turned into a fight next door with no security to come and check. The overall feeling we got from the staff working there is they didn’t care about customer service. Other things to note is the safety issue of the barn door that was in our bathroom fell off and almost fell on me. If you have small kids this is a huge safety hazard waiting to happen. The cleanliness of the rooms are mediocre. We found hairs on our bathroom counter and mysterious brown residue on our light switches. At one point we came back to the hotel at night and there was ranch sauce spilled all over the elevator. They didn’t clean the ranch until lunch hour the next day. Thankfully, this was a work trip paid by the company but I would never spend my own money here.

What a beautiful hotel, they have beautiful art and great food at every turn. I could not be more impressed with the courtesy and professionalism exhibited by the entire staff from front to back. They made our stay very enjoyable. They seemed to be having a large event set up and everyone we encountered smiled and was very friendly. I don’t want our stay to end but I can’t wait to come back to Austin and stay here again!

We love this hotel! It’s well appointed and smells great. The staff and service they provide are top notch! The Social Hour is definitely a highlight of every afternoon. It’s a wonderful respite from the hot Austin sun. On a personal note, I really appreciate how they went above and beyond to make my best friend’s 40th birthday celebration even more special!

Had a great overall stay!! - pool is great plus has poolside servers!! Nice to have an adult only location without lots of kids. - TERRIFIC concierge, Haley, she was so friendly, helpful, and knowledgeable. She had a printed out guide of the city with not paid tourists spots but genuine recommendations. She was happy to give us ideas multiple times and definitely made our trip much better. - Rooms were clean, nice, and a nice size with fully stocked mini bars - valet was super convenient and easy Only things of note, not really cons just things to know - location is on Rainey street which is lively but is across the water from sixth street/south congress which has lots of the stuff and can require driving especially when it’s hot out - the building is surrounded by buildings under construction. We didn’t hear it at all and didn’t really bother us.

Love the decor in the hotel. Lobby is great to hang out at. The rooms were spacious and really appreciated the double (triple? ) paned windows and how quiet the rooms were. Happy hours were fun, and the drinks were great.. I recommend them! Things to improve: It is impossible to close the bathroom sliding door, just too heavy. Service people said they can't do anything about it. Closet door creaked and wouldn't shut. They had maintenance one night and we didn't have water from 10pm to 6am.. acceptable, but inconvenient.

I HAD THE BEST EXPERIENCE HERE!! Haley at the front desk was kindest and was such a warm presence to welcome us! She made our stay so enjoyable! The cafe in the lobby has great pastries and coffee and the restaurant’s breakfast was DELICIOUS! We truly felt welcomed and cared for! Not to mention the location was so perfect for our festivites! We thought it was going to be loud since we were so close to the bars but it was shockingly not bad at all! We will definitely be back!

Lots of construction going on around the immediate vincinty making navigation slow and often cumbersome/complicated. Getting the room rate with the included valet was worth every penny. The front desk staff was welcoming and helpful setting up a dinner reservation for me upon arrival. Check in and check out were quick and seamless. Bar staff at Geraldine's the on-site restaurant are excellent! They know how to mix a well balanced cocktail and are friendly making engaging conversation with a lone diner that felt welcoming but not intrusive.

I just stayed here on a business trip. It was my first visit and it was truly outstanding. The hotel is very well appointed, in a great neighborhood and close to many great restaurants. The hotel is full of wonderful art and the food and service were excellent. We held our meetings in a sunny, library type space on the second floor. It was beautiful , comfortable and very conducive to a full day of collaboration. The AV equipment and support were top notch. It was nice to be in an atmosphere that both enabled productivity and was also relaxing and even inspirational. Nam took very good care of our team all day and made us feel like truly valued guests. I would definitely recommend this hotel for vacation or business meetings and i hope to return soon.

The staff went above and beyond to accommodate us. All the receptionists took time to make us feel special, give us recommendations for food in the area. Most of all, the staff helped us with billing for the stay as we had a difficult scenario splitting a room and needing to have it finalized a certain way for reimbursement. The doormen helping us with our luggage when we arrived and opening doors for us was a very nice touch. The entire building is clean and smells fantastic. The location is also unbeatable. Also, the daily happy hour was something we looked forward to every day!! I would absolutely recommend this hotel to anyone staying in Austin.

It's a very nice hotel. The pool closes at 8. It's still hot at 8. Happy Hour at 5 is nice. The room refrigerator is full of drinks and snacks but you do have to pay for them. We bring our own drinks and snacks, so there was barely room for our stuff. This was our second time staying here.

Highly recommend Hotel Van Zandt — it’s a beautiful space with the best staff. Everyone is so kind and want to ensure you enjoy your stay. The concierge’s guide is really cool, we checked out a couple of recommendations and they did not disappoint! Coffee and food offerings were great too! The daily happy hour was the best. Will stay here again the next time we’re in Austin!