2/5 Kelley W. 1 year ago on Google
When
I
checked
in,
the
valet
was
pretty
dismissive.
I
didnāt
know
there
was
no
self
parking,
and
parked
in
a
valet
parking
spot
just
to
check
in
and
see
what
I
needed
to
do.
I
was
greeted
by
one
of
the
valet
with
āyou
canāt
park
thereā
no
hello,
hi,
or
welcome.
I
was
confused
and
he
told
me
he
needs
my
keys
while
I
was
checking
in.
Thatās
fine,
but
I
needed
to
unload
my
car
still.
I
got
everything
and
handed
off
the
keys
and
then
stumbled
through
the
door
with
my
luggage
while
the
3
bellmen
were
too
busy
goofing
off
together
to
offer
to
help
me
with
the
door.
I
left
something
personal
in
my
car
the
1st
night
and
I
asked
for
the
valet
to
bring
my
car
up
so
I
could
get
it,
and
they
seemed
very
annoyed
by
the
request.
They
then
asked
if
they
could
retrieve
the
item
I
needed.
I
said
no,
as
it
was
a
personal
item
and
something
I
would
like
to
get.
I
was
then
taken
down
a
steep,
dirty,
wet,
stairwell
to
the
garage.
The
valet
then
watched
over
me
while
I
retrieved
my
items.
The
whole
situation
was
weird
and
uncomfortable.
I
will
comment
that
when
checking
out,
the
lady
at
the
valet
was
amazing.
She
opened
the
door,
offered
to
help
me
with
my
bags,
made
small
talk,
and
was
just
very
friendly.
Any
time
I
went
the
the
front
desk,
the
team
there
were
so
kind,
friendly,
and
helpful.
I
went
to
my
room
and
the
room
is
in
need
of
a
lot
of
maintenance.
The
headboard
needs
to
be
replaced.
I
have
photos
of
where
the
pleather
was
peeling
off
from
heads
rubbing
against
it
and
it
was
disgusting.
There
were
spots/stain
on
the
sheets
and
mold
around
the
tub.
The
guest
chair
at
the
desk
in
the
living
room
needs
to
be
replaced
or
cleaned.
Also
there
was
a
stain
on
the
couch.
The
remote
in
the
master
didnāt
work
and
maintenance
came
up
and
fixed
it.
He
was
very
nice
and
friendly.
The
phone
in
the
living
room
didnāt
work,
only
the
one
in
the
bedroom
worked.
The
ac
never
stopped.
It
was
running
the
entire
time
I
was
there
unless
I
turned
it
completely
off.
I
was
very
disappointed
with
not
only
the
experience
with
the
valet
staff,
but
the
cleanliness
and
upkeep
of
the
room.
The
price
was
way
too
high
for
that
quality
of
the
stay.
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