1/5 Rich C. 2 years ago on Google
There
is
only
1
working
elevator
at
this
establishment,
which
made
for
a
crowded
elevator
ride,
both
up
and
down.
A
couple
that
I
visited
with
said
that
the
elevator
had
been
down
for
one
entire
week,
even
though
it's
clearly
marked
that
the
service
for
the
elevator
has
been
scheduled.
With
the
currently
working
elevator,
it
would
make
a
nasty
shimmy
when
stopping
at
the
top
floor,
which
made
for
a
scary/uncertain
experience
which
was
troubling.
Within
the
room
that
we
stayed,
there
was
a
very
disgusting
spot
on
the
curtains,
the
buttons
on
the
telephone
in
the
bedroom
did
not
work
properly,
there
was
a
crack
in
the
bathroom
sink,
the
television
set
in
the
bedroom
only
connected
to
audio
and
would
not
connect
to
see
what
was
on
the
screen,
and
the
microwave
oven
was
filthy/dirty/nasty.
We
then
reached
out
to
the
front
desk
and
were
told
that
the
maintenance
individual
had
already
left
for
the
night.
When
we
called
back,
there
was
no
one
available
to
pick
up
the
call.
We
then
went
downstairs
and
saw
the
front
desk
person
sitting
in
the
atrium
casually
visiting
with
another
hotel
employee.
When
we
went
downstairs,
with
pictures,
we
shared
with
the
front
desk
personnel
what
we
had
seen/experienced
in
the
room
and
magically
the
maintenance
person
was
still
on
sight
to
go
upstairs
and
review
the
problems
that
we
had
reported.
I
felt
that
the
staff
was
very
nonchalant
and
was
overall
not
very
helpful.
Also,
we
had
been
upgraded
to
the
premium
suits,
complete
with
snacks
and
beverages,
but
were
not
made
aware
that
the
snacks
and
beverages
would
only
be
available
at
the
initial
check-in,
and
might
only
be
replenished
if
we
stayed
more
than
four
nights,
since
the
hotel
policy
is
that
any
room
service/housekeeping
only
happens
after
a
four-night
stay.
I
realize
that
a
lot
of
things
have
changed
since
Covid,
back
in
March
of
2020,
but
I
hadn't
realized
just
how
much
has
changed.