Featured Reviews


Frequently mentioned in reviews: room (28) hotel (26) great (23) pool (19) stay (19) coffee (17) nice (16) staff (15) Carpenter (15) location (13)
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  • 5/5 Anne H. 1 year ago on Google
    Great service, a place you can experience Austin. Loved the bar/bartenders, and the cafe (wish there was coffee available before 7 though). Perfect location close to the park and Barton Springs pool. Bed was basically on the floor so people who don't bend so well anymore check to see if there are other options there. Lots of seating in the shade to meet friends or enjoy beverage on your own with a good book.
    2 people found this review helpful 👍

  • 5/5 Megan B. 1 year ago on Google
    Wonderful, well-appointed rooms in excellent location. Easy walks to everything we needed or wanted. Easy drives to everything else. Staff are attentive, friendly, responsive, knowledgeable and pleasant. Thoroughly enjoyed my 4-night stay in a double room for a girls' escape.
    1 person found this review helpful 👍

  • 3/5 venus n. 11 months ago on Google
    The low rating is only bc I think they need to do a much better job communicating how small the rooms are and to not expect normal amenities that come with a hotel at this price point, for example, hangers, coffee maker, water, a fridge that fits more than a couple of cans, an ironing board.... And the parking situation is nuts. Other than that food is great, staff are nice, grounds are lovely, location is fabulous. So, if you're planning on not spending any of your time in the hotel, this hotel is great.
    1 person found this review helpful 👍

  • 2/5 Lina S. 1 year ago on Google
    The bedroom style might be trendy but is far from comfortable or pleasant (I felt I was waking up in a warehouse …). We stayed for two nights and despite all our complains to different front desk staff, they never fixed the issue with the noise coming from the hallway fans. They gave us a different bedroom for the second night but the issue was worse. The air hissing through the fans (in the middle of winter season) echoed in the double height ceiling, creating the same sound as the old fridges (annoying buzzing !!) Two pros : the coffee from the shop downstairs and the location Bottom line: overpriced and overrated
    1 person found this review helpful 👍

  • 5/5 z 1 year ago on Google
    Very cool hotel with a modern aesthetic. Everything in the hotel has such attention to detail, and the staff were really nice. Even though not many people do, it is definitely walkable to downtown, and we liked the location. We were a bit nervous from some the reviews saying the dogs next door were noisy but we didn't hear them at all, and we were right next to them. Would stay here again!
    1 person found this review helpful 👍

  • 5/5 Jesus C. 6 months ago on Google
    My first time in Austin and staying at the Carpenter Hotel was truly unforgettable. Cassandra at check-in made us feel incredibly welcome, and Olivia was always there to help with our questions. The room had a fantastic style, and the coffee shop and restaurant were not only convenient but also amazing. Our dinner at Carpenters Hall on the first night was a real treat, thanks to Matt, our server, who gave us fantastic recommendations. Andy at the front desk was a treasure trove of information, suggesting great things to do in Austin and showing us some of the town's coolest spots. We can't wait for our next visit!
    1 person found this review helpful 👍

  • 5/5 Norm H. 2 years ago on Google
    Carpenter Hotel was a great experience. The service and staff was excellent and the cafe was convenient with great quality fare. There's an indoor/outdoor aspect to overall design of this place that works really well. Excellent conditions inside and outside for our dog. Our room was reasonably quiet despite being around the corner from a busy intersection and noisy dog kennel. One detail that stuck out to me was that though our room was on the small side, it had been furnished and decorated in a way that made the room feel plenty big enough: both smart and stylish design across this entire property from start to finish. Having a great private balcony was a nice perk. My favorite aspect of the room was our bathroom especially the marvelously tiled walk in shower- it was spa level. This place is worth every penny.
    1 person found this review helpful 👍

  • 5/5 Tori T. 1 year ago on Google
    This was such a cool place to stay. So many thoughtful details layered into an overall amazing space and experience. We enjoyed the coffee shop each morning, tried brunch at the restaurant (so good), hung out at the pool,…the rooms themselves were super rad. We were within walking distance to downtown, other restaurants, shopping, and activities ( Barton Springs was pretty cool) but we said we really could’ve enjoyed just staying at the hotel the whole weekend and not have needed to leave. Parking is provided around back (don’t park at P Terrys or you’ll get towed;) Thom’s (next door) is a great quick stop shop for healthy snacks and essentials. And don’t forget to stop at the hotel gift shop before you roll out. They have some great stuff.
    1 person found this review helpful 👍

  • 5/5 Keagon M. 1 year ago on Google
    We had an amazing stay here. This hotel is so unique and inviting. The rooms are so cool and the beds are very comfortable. Loved the tile work in the bathroom. We spent all afternoon by the pool which was extremely relaxing. The management was extremely professional and accommodating of our concerns. Overall this is the perfect Austin spot. Will be back!
    1 person found this review helpful 👍

  • 5/5 Annie Q. 2 years ago on Google
    Such a wonderful experience here. The staff was so friendly and we ended up having dinner at the hotel our first night and it was great! We utilized the pool, which is a very relaxing atmosphere. Most importantly, I slept GREAT here with the best blackout shade I've ever seen. SO quiet and dark. We walked both mornings to Barton Springs - location can't be beat! 10/10
    1 person found this review helpful 👍

  • 5/5 David M. 6 months ago on Google
    Service was great and our waitress (Brittain) was awesome! I threw some cocktails at her that most bars would ask me what's in that or tell me they don't have that. Instead she asked me if I had a preference of gin or bourbon. 💚 She not only knew what I wanted, but knew what went in it. THAT'S awesome service to me! So many places I've been to have no idea what classic cocktails are.

  • 3/5 Georgeanna F. 4 months ago on Google
    I am an architect in Philadelphia and I have to say, the room acoustics are pretty awful. I understand the desire for a retro look and while I can appreciate the aesthetics, they can't be superior to comfort. You have to soften the walls and ceilings and floors - every time one of us would roll over, it would wake up the other. The loud barking from neighboring dogs (love dogs) kept us up. If you drop something, it's loud as hell. The faucet in the bathroom is too short to actually reach your hands in the washbowl. The tile flooring in the shower is beautiful but it's also a super slick surface and definite fall hazard. The bed is OKAY but it should be higher off the floor. Again, beautiful aesthetics but c'mon. Don't sacrifice comfort.

  • 4/5 Stephanie L. 7 months ago on Google
    I want to say first off, the hotel is incredibly beautiful with a fun 70s retro vibe. Very open, green, and breezy. The restaurant area is a cool renovated mid century building while the rooms are modern with that retro twist. I loved the proximity to downtown and Barton Springs, but the hotel pool lured us in to spend more time here. It was a vibe! Now the cons. With the price of just the hotel room, I would say it’s a good value for its location. Now with all the extra fees like $35/day for non-guaranteed parking, the high cost of the restaurant/coffee bar, lack of amenities like a gym area, and lack of basic necessities in the room like storage space, I would say less so. My partner and I also didn’t have a great night sleeps due to the uncomfortable bed, loud barking from a neighboring dog boarding, and random clicking/squeaking noises I assume were from the AC. I would love to see the guest experience more prioritized in this beautiful hotel!

  • 5/5 Mike H. 7 months ago on Google
    We went to Austin back in March and stayed at the JW. I told my woman it was too busy. Too hectic. Too many people. We wanted something smaller and more chill for our next trip in July. I found The Carpenter and we decided to give it a shot. It was above and beyond what we expected. 4 floors only with parking garage/lot only for the guest. Great Cafe built in. Awesome little coffee bar with a pretty sweet lounge area for all the guest. We loved our room and the bathroom was stunning as well. Not sure how people are calling it a prison when you see the photos/layout of the room you reserved. We stayed in the queen room and everything we saw in the photos, was in the room. Great location as well. There is a Thoms Market walking distance from them and also a few other food places and gas station. Nice RELAXING pool area. We will definitely be staying there again. Loved that this place is tucked away from all the city hustle. Definitely will be staying there every time we go to Austin moving forward.

  • 5/5 Catherine W. 7 months ago on Google
    I was only here for the cafe but would definitely send family and friends from out of town to this hotel. Quiet and beautiful cafe / front desk area. It was very enjoyable to meet a new friend and have conversation here. Close proximity to downtown but tucked away on a quiet street. So lovely!

  • 5/5 maggie g. 6 months ago on Google
    The hotel is beautiful, so many details in the decor to give it a midcentury-modern Austin vibe. The courtyard is an airy green oasis. The staff were pleasant and polite. The pool was calm and relaxing. We got an excellent night sleep! The blackout rolling wall was a detail I’ve never seen before. The robes available add a level of luxury.

  • 5/5 scott S. 4 months ago on Google
    Caleb was so nice to us down at the bar. In line with other bunkhouse hotels, that being very curated, the vibes are excellent, and design of every detail is precise. Had an amazing time. Great pool too!

  • 5/5 JoHannah C. 4 months ago on Google
    My husband and I had the pleasure of visiting Austin for the Formula1 races(2023). While browsing for places to stay, we found this very unique hotel, with our shared name. Of course, we had to stay. We booked easily. They allowed us to early check-in (Thank You). We were greeted by Cassandra's warm and friendly smile. We had a great conversation and then off to our room. Along the way, we enjoyed every step through all of the spaces filled with a fun and unique combination of materials creating beautiful spaces. From the entry, past the gift boutique, through the doors into this amazing outdoor space with an area for the coffee bar, past the outdoor dining room of their restaurant, down this fun planked path to the elevators. A brief lift up, and we were at our room. Our room was very nice and had a beautiful green foliage wall of privacy from our balcony. The use of nice linens and down products on the bedding was so much enjoyed. We felt right at home!! The bed was very comfortable, we zonked right out every night. Oh yeah, the dark door!! There was a sliding door to totally black out the room. That was a very nice extra touch of perfection!! All of the spaces were nicely decorated and their use of logo was so tastefully incorporated throughout. The Carpenter Hotel also offered Hemp Code self care products for use and for sale in their boutique. We completely enjoyed them so much, we bought all 4 to take home. I highly recommend!! The restaurant within had a very nice menu and every meal we highly enjoyed. Our favorite was their turkey club. Oh my deliciousness!! I highly recommend!! Also, there were a large variety of eateries within walking distance. Which was a complete delight with the variety of options. We enjoyed ourselves with every aspect of the Carpenter Hotel. I highly recommend a visit, no matter the length of stay. I can't wait to revisit!!♡♡♡

  • 5/5 Michelle Jasmín V. 4 months ago on Google
    We enjoyed our stay and loved that the company cared about our stay and upgraded us to a single king room to help celebrate my boyfriend's birthday. This was the touch that we loved the most. They didn't have to, but they did and it went a long way. The robes were magical!! We also liked the earthy toiletries that were provided during our stay. I cannot wait to go to Austin and stay here again. The coffee we had from the cafe the following morning was fantastic. We didn't visit the restaurant, but look forward to it in future stays.

  • 5/5 Lindsey W. 9 months ago on Google
    Really enjoyed this hotel. Beautiful & Clean rooms, lovely entryway, covered parking (for fee, not a problem), excellent customer service, great location with easy access. Highly recommend and cannot wait for my next visit!

  • 5/5 Sydney M. 9 months ago on Google
    Planner here! I worked with the Carpenter Hotel for a wedding on 5/13/23. Becca and her staff were incredibly accommodating, great with communication, and the day-of staff did everything in their effort to ensure the wedding day went off without a hitch. Thank you for being such a great team to work with! - In Ink Weddings & Events

  • 5/5 Michele F. 1 year ago on Google
    We loved everything about the Carpenter Hotel! The room was fabulous, had enough space, had a balcony, a refrigerator and a fabulous shower! I have longer hair and it was no problem to wash my hair in the shower with the ample water pressure. The cafe has the most amazing coffee and treats in the morning. We didn’t have other food from the hotel so we can’t say how that is. The pool looked beautiful but we didn’t find time to make it in. We’ll definitely bring our swim suits next time! The staff are wonderful and we felt very comfortable and welcome! The property is immaculate and very well maintained! Thank you, Carpenter Hotel!

  • 5/5 Vincent V. 10 months ago on Google
    What a wonderful experience! The hotel is so clean and aesthetically pleasing. I come here regularly for the coffee! Caesar is always so warm, welcoming, and polite. What better way to start the day with a hot cup of coffee from Caesar, a friendly face and a kind soul.

  • 5/5 Rikki F. 11 months ago on Google
    Great location, great vibe, helpful friendly staff. Love the style, pool, patio and happy hour! Would recommend:) oh and the robes were fun too.

  • 3/5 Chad R. 1 year ago on Google
    The property and room was great. When i checked in, I was told the restaraunt and coffee bar would be closed for a few days. She said CLOSED. it wasnt. We found that out when we checked out after a 2 night stay. They didnt bring us towels or sheets the second night. Instead of promoting a healthy rich lifestyle, the mini fridge was full of very addictive and unhealthy snacks and beverages (plus cheap in plastic liquer) stocked to entice people to do unhealthy things so they can make a few bucks. Is it worth it carpenter??? You should get rid of that and have make room for a healthy variety of snacks, fruit, water, make that available so we dont have to go to the market to get it. Maybe it was a good thing I thought the restaraunt was closed. Even PTerry's in front of the hotel has organic fast food. Room was small but really cool. Ac and heater worked great. Private balcony was great. View was great. Pretty noisy area but lots of life around. I was told i had to pay for parking but I didnt have to actually.. only if i parked in the garage. I parked in the parking lot just outside the garage just below my room instead, which is something she failed to mention I could do.. and that was free. Wouldn't mind getting that $70 back because I parked outside the garage both nights. The lobby closes at 11. They literally lock the doors. So if you need towels or soap, you'll have to wait til morning. There was no body wash or soap in the shower. The bottle was empty. Overall, because of its location and the view, I'm going to stay there again for Marley fest. Which 4/20 is also my wife's bday. Can't wait to leave a better review next time.

  • 3/5 Scott H. 1 year ago on Google
    The lack of in-room coffee makers was a rude awakening on my first morning, had to put on winter clothes (the hallways are outside and it was 33 degrees when I visited), walk to the lobby only to find out the coffee shop doesn’t open until 7am. Not exactly a convenient/comfortable experience for business travelers but nice to stop in for instagram photos. Be sure to visit the P Terry’s in front where they will happily serve you a full breakfast without pretense for the same price as one small coffee at the hotel…

  • 4/5 Ivette O. 1 year ago on Google
    I live in Austin and bought tickets to the BBQ Pool Party event. Tickets were $64.93 each which was a little steep? But they included access to the hotel pool, 1 BBQ plate with dessert, a live performance by two bands and they had a two step dance instructor giving lessons. Unfortunately we got there around 1:45pm (Pool party starts at 1pm) and the pool area was so small that regular hotel guests had already taken all of the pool chairs. Thankfully the event coordinator had some extra wire chairs to sit on while we ate, and he arranged them near the pool for us which was really appreciated. Eventually hotel guests got tired and we got some loungers. The BBQ plate ended up being way more food than expected, was super delicious and it came with a big ice cream cone + the bands were excellent. The pool was really clean and everyone was pretty quiet and relaxed, definitely not a rowdy pool party environment, actually lots of older people and babies at this event. I probably wouldn’t pay $65 again, but it was a nice day.

  • 5/5 Rebekah K. 1 year ago on Google
    Excellent Customer Service shout out to Manny! I booked a work trip though Expedia bc I wasn't sure if I would need to travel or not and it offered very last minute cancellation. I followed Expedia guidelines and cancelled within notice time and they confirmed I would receive a refund. A few days later, I noticed the charge from The Carpenter had not been refunded. I called the hotel and the lady I spoke to was not the nicest. After explaining the situation and showing my emails from Expedia, she let me know that I would need to get that refund from Expedia since it was their mistake... and then made it a point to remind me I should book directly with them (Duh! I had a reason for using Expedia which I had explained. But also, never again... they are the worst) Two hours of chat with Expedia later, they refused to help. I reached out again to The Carpenter via email and followed up. This time I got Manny. He took the time to read about my experience and offered me my refund without hesitation. As a working mom who is always trying to follow the rules and get it all done, I can't say enough how much this meant to me. I appreciate The Carpenter for hearing me out and making an exception for my refund.

  • 3/5 Kevin H. 1 year ago on Google
    The staff make this place a good stay. They are amazing. Loved the vibe of the place. Exactly what is advertised. Definitely wish they had a small fridge for our food, not just the mini fridge they sell out of. Possibly a kitchen option. The pool is also only accessible from sun up to sundow.

  • 4/5 Justin P. 1 year ago on Google
    I stayed two nights at the Carpenter while traveling to Austin for business. Staff were very friendly at check-in and simplified no-contact check out. The room was spacious and clean and had a unique look to it. Wifi was fast enough to do work from the room. I visited during a heat wave and the air conditioning kept the room very comfortable. There is a nice pool and I took a dip to try and escape the heat, but the water was around 88, so not too refreshing. Overall, a very nice stay and I would stay here again next time visiting Austin.

  • 5/5 Erik S. 1 year ago on Google
    My wife and I have been staying here for the last 3 days and we’ve been blown away by the kind staff, beautiful aesthetics and amazing food. It easy to see that the hotel is beautiful, but the service, people and food really took us by surprise. I highly recommend eating here and stay here. The lady bird coffee drink is really creative and delicious.

  • 5/5 Gage S. 1 year ago on Google
    I didn’t have a reservation and still got an awesome Large King room. The Check in process is super simple and the staff was excellent as well as helpful. The rooms are large and the bathrooms are so cool! Dinner in the dining room was perfection, I ordered the Butchers Cut Steak and it was immaculate!!! Breakfast was not good at all however so maybe skip that 😂 The landscape and the location make this a no brainer! Thank you Carpenter Hotel for making my impromptu trip something to remember. Highly Recommend!

  • 4/5 Heather V. 1 year ago on Google
    A group of us stopped in before catching a show at the Zach. My fish was a bit undercooked for me. They accommodated my request for it to be cooked more. The second plate was plated differently. Not sure why but it looked better than the first plate (see pictures- second plate has onions). Drinks were slow to come out. The waitress was sweet. She did a few odd things but it wasn't anything that affected the evening. Everyone does things a little differently. She was really nice and attentive. The food was yummy. I even ate an olive and liked it!

  • 5/5 Brandon F. 1 year ago on Google
    Due to some unfortunate circumstances with our home, we ended up staying at the Carpenter Hotel for almost 2 weeks. We couldn’t have picked a better place to stay! All of the staff were very accommodating and extremely helpful during our stay, special props to Shelby and Erin at the front desk. The rooms are very nice and the food is great! Kudos for a creating such a great place in a great location!

  • 5/5 Tristan Y. 1 year ago on Google
    My experience at Carpenter Hotel for their pool party was outstanding. The two gentlemen cooking on the grill were so nice and courteous, I really enjoyed the food and the atmosphere was amazing. The staff at the gate were super nice, and the ladies giving out champagne were so sweet, one of them was named Ashley. Will definitely come here again.


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