Featured Reviews


Frequently mentioned in reviews: stay (14) night (13) nice (13) room (12) clean (11) front (11) hotel (10) desk (9) rooms (9) rate (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lexi L. 2 years ago on Google
    Spend 10k staying here for three months. The maids stole my belongings like my food money and jewelry. When I confronted night shift they said they were aware they steal and basically don’t care, “this has been a problem for a long time”. We were thrown out for smelling like weed but no one smoked in the room. No one had a problem till we addressed that we were being stolen from. The employees here have asked me to give them numbers for weed then threw me out for it. Worst hotel I’ve ever been to. I’ve never felt so uncomfortable staying somewhere.
    2 people found this review helpful 👍

  • 4/5 Shahid 2 years ago on Google
    Good place for staying for longer time. Has a full kitchenette. Full size refrigerator, nice and clean room. The breakfast was standard. Safe place to stay! Recommended.
    2 people found this review helpful 👍

  • 3/5 VS Y. 10 months ago on Google
    The room with a king bed and kitchenette was clean, comfortable, and quiet. The room didn't have trash bags for the trash bins. So i had to wrap up food waste so as not to have someone clean them. Some paper towels in the kitchenette would have also been nice. The breakfast dining area was dirty with food crumbs. Attended was wiping tables with the same dish cloth for all tables with no bucket of water or disinfectant/soap. There was no spray oil for the waffle maker. The waffle batter was too thick, causing a waste of batter still in the cup after pouring onto the waffles maker and not to mention people waiting because it's pouring slowly. The scramble eggs were very cheap and tastless, like imitation eggs. There is not a lot of variety for hot breakfast. I was expecting some omelets and potatoes. Not just sausage patties and scramble eggs. I asked for a roll of quarters to do my laundry, but the front desk attendant said the supervisor would not allow her to give out the paper roll because they reused them. So i got a handful of quarters instead. Who is so cheap not to give out the paper roll with the quarters.
    1 person found this review helpful 👍

  • 5/5 John 1 year ago on Google
    Breakfast wasn't very good and upset my stomach badly, other than that the rooms were clean and beds comfy. Had a great stay otherwise.

  • 4/5 Weekend C. 4 months ago on Google
    I stayed one night with my family. Because the hotel is tucked little bit away from the main roads, it was nice and quite at night. Beds were comfortable and the bathroom was super clean. It would have been nicer if there was a fan in the bathroom to make some white noise for modesty. But that's nothing and I would definitely stay here again on my next trip.

  • 5/5 Sarah C. 10 months ago on Google
    Kynan makes this place all the better. He was very welcoming and accomidating. Please give him a raise. The cleaning staff is up to par, and the hotel and rooms felt very clean and quiet. Breakfast selection was a lot nicer than most hotels. Good place to stay if you have pets. It felt like a upscale full service apartment.

  • 5/5 Nate M. 9 months ago on Google
    My family and I came in for a concert and decided to stay here and it was perfect! The rooms were super clean, the building felt very safe, the hosts and the rest of the staff were very friendly and approachable! Will definitely make this our home away from home whenever we stop here!

  • 5/5 Roy H. 9 months ago on Google
    Rooms were clean and fully stocked with utensils, bowls, and glasses. The breakfast was very delicious. The beds were a little strange. The edges of the bed were lower than the middle, so it feels like you are going to roll out of it.

  • 5/5 Bosie P. 7 months ago on Google
    This hotel was great. Very friendly people as soon as we walked in. The room was excellent and comfy. Breakfast was hot and waffles was awesome. Highly recommend for a good night sleep and friendly staff.

  • 3/5 Erin R. 10 months ago on Google
    The rooms are great. Have everything you need and are clean and look nice. Extremely functional space. The pool is tiny but clean. The lobby is great. The complimentary breakfast is fine. Nothing spectacular but not awful. The front desk was helpful. The flavored waters at the front desk are a nice touch. Our main issues were with housekeeping. We stayed for a week and housekeeping only cleaned our room once. They are supposed to come every other day but they come at the most inconvenient times and we were always either asleep or in the shower… and then they would never come back. One day they would come at 9 am and the next time they would come at 2 pm. After 4 days of no housekeeping you can imagine how high our trash was piled up. We had to go ask the front desk for dishwasher tablets, kitchen towels, bath towels, coffee packets and toilet paper.

  • 1/5 Mary H. 6 months ago on Google
    One of the worst experiences I've ever experienced. Cannot comment on room quality or anything like that because I was treated so horribly upon arrival and eventually asked to leave or I would be escorted off the property. For the record, I am a fairly even keeled person, and I kept my cool through this whole process, but I do like to ask a lot of questions to make sure I understand everything I am being told. The story: I had booked a week stay here for work at the government rate to which apparently because I am a 'state government' employee and not a 'federal government' employee, I was supposed to be booked at a higher rate. We had some back and forth, I called Marriott and they also confirmed that - this took about 15 minutes to confirm, but the employee was right. I explained to the Marriott customer service rep over the phone that they need to update their fine print on the website as it was unclear, but I know now for future. Since it was midnight, I still needed a place to stay for the night so I proceeded with trying to book a single night at their standard (non-government rate) and book somewhere else the rest of the week. They quoted a price, to which I recalled when I booked this hotel 3 weeks prior, the standard rooms were offered at a much lower rate and had I booked non-government then, I would have been better off all along. I explained that the whole process was very frustrating because had the fine print on the website about the government rate been clearer, I would have booked at the lower standard rate. I understand the front desk employee, working the graveyard shift is likely exhausted and they are confined by what the computer is offering - they can only do so much. I understand that completely - but I was expressing my situation to them, hoping they'd understand my frustration. Then I said I understood, I needed a place to sleep that night, and could I book at her offered rate. She proceeded to explain to me in a very belittling tone for the next 5 minutes how I was wrong to be frustrated, the rate was the rate, and finally I was not going to be offered a room there for the night and to please leave. I have never left an establishment feeling quite like the scum of the earth garbage that she made me feel. I know a person doesn't always make the place, and I am sure my inquisitive nature to question things made her uncomfortable (I understand that), but at the end of it to be asked to leave really made me feel horrible.

  • 4/5 Ramsey D. 1 year ago on Google
    The place is nice but for a place so fancy that you pay so much it’s crazy they don’t update their TVs to allow 4K HD streaming for Netflix. You can’t watch any shows unless you downgrade your whole Netflix subscription. Outside of being upset about the inconvenience this place is very nice. They could update the couches too though. They are a bit worn.

  • 5/5 Ife 1 year ago on Google
    I enjoyed my overnight stay. I love how it’s a mini house inside of a room.

  • 1/5 Dylan S. 1 year ago on Google
    Wife and I decided to stay here while on a business trip based on the positive reviews. While the hotel itself was decent, we had one of the worst experiences with the front desk clerk upon arrival. We walked in and up to the front desk (there was no one else in the lobby). The younger man working behind the front desk didn't say a single word to us. Instead he stared at us and raised his eyebrows. I told him we had a reservation and, without saying a word, he held up his hand , as if he were holding something and just stared at me. I literally thought maybe he couldn't speak or something. So I asked him what the gesture meant, to which he finally said, "I.d." At this point, I was a little annoyed, but gave him my i.d. He proceeded to quietly check us in on the computer. Once finished he, still without saying anything, looked at me tapped the credit card machine with his hand. Extremely annoyed now, I tapped the credit card machine back and asked him "what does this mean??" My wife followed up by asking what was with the attitude to which he replied that he was having a bad day. I can certainly sympathize with someone having a bad day, BUT, when your number one job is to be HOSPITABLE, and you can't do that, then you probably should find a different job. I strongly suggest Marriott work on their customer service training. There's certainly no shortage of hotels that will gladly take your $150+/night and not treat you like your an inconvenience.

  • 5/5 PMTasha B. 1 year ago on Google
    This place is GREAT!! 🐕🐶 ARE WELCOME!!😁Easy to find off I35, plenty parking in front and around back, well lit area. The staff member, Kynan, was very welcoming and friendly! He checked us in and assisted us since we have a Marriott BonVoy CC account, due to the app not accepting the phone number! The room we got was TERRIFIC! It has a kitchenette and all amenities of home feeling fir extended stays! A dining table with 4 chairs, lounge chair with lamp, large shower, comfy beds with fluffy bed linens and great TV stations! Nice large windows with black.out curtains that really black out!! We did get in pool, it was so cool, nice, 4.5 ft deep. Nice lawn chairs, and tables with umbrellas! Out front is a patio area with 2 grills and nice large comfy patio sectional! Very nice to hang out and grill a nice steak and potatoes dinner! Breakfast was good, an assortment of hot/cold, coffee, and different juice and milk cartons. Eggs, bacon, turkey sausage patty, hot large pot of oatmeal, bread, cold cereal, boiled eggs, and waffle machine. Plenty tables to sit no matter the time! The lady keeps breakfast going, no waiting! Dogs are welcomed!!!! Just make sure they are safe snd not barking all day and night! Thanks to Kynan again for assisting us , truly he is all about providing BEST customer service! Definitely a 💯 reccomend!

  • 1/5 Umme s. 1 year ago on Google
    I checked in online night before stating I’d be checking in at 1pm the next day. I also want to note that I’m platinum status, will be titanium by the end of the month too… Got to the hotel and they said they hadn’t started checking the rooms yet. And then within a few minutes said they had some rooms on the first floor. I was in a rush to get back to work so I went along with it. It’s currently 11pm first night and I’m seeing bugs in the room..

  • 5/5 Sergei B. 1 year ago on Google
    Stayed over for 3 nights during soccer tournament!! Mary and Kynan were excellent!! Their concern about guests , other , as I observed and few times I had a question they went out of their way to resolve it in reasonable manner!! Absolutely recommend!!! Thank you !!!

  • 5/5 Mez T. 1 year ago on Google
    I was supposed to being moving into my new apartment, when on short notice my lease fell through for reasons out of my control. This hotel was the perfect place to stay until I was able to find a new place to live! They provided every service I would’ve gotten in a private living accommodation (kitchen, personal bathroom, gym, pool, and even laundry services). Everything is clean and the appliances in rooms are up to date. It’s also a very good price! Kynan and the other hotel staff were very helpful and accommodating! It’s worth your money to stay here!

  • 5/5 Karyn H. 2 years ago on Google
    Very up to date decor in rooms. Breakfast is complimentary and filling. Security procedures with key cards is great.

  • 4/5 Judy P. 1 year ago on Google
    Clean spacious room. Quiet. Attentive staff. Would stay again. Would love to see some variation in breakfast buffet. Had the same hot breakfast options all four mornings.

  • 5/5 Ashley T. 2 years ago on Google
    I was greeted by Mary during my stay she was great & kind during check in & daily. Evenings with Kynan were excellent he is printed files for me and more. The hotel is comfortable and easy to make home.

  • 2/5 Texas C. 1 year ago on Google
    We always stay at this place every time we are in town to visit our college children. The location is convenient and the facility is nice. The day time staff are very nice and friendly especially the on site manager Ms. Mary. However, last several times when we checked in around 8:30 pm on Friday or Saturday evenings, the night shift staff, especially the big guy is very rude and he looks angry for no reason. I felt he was judging/profiling me. The credit card machine at the front desk is very difficult to use and it needs replaced. I had problems with swiping my card for the recent check ins.


Call +1 512-255-0600 Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

Kalahari Resorts & Conventions - Round Rock image
1
Kalahari Resorts & Conventions - Round Rock
Hotel
Relaxed resort offering a water park, a spa & bowling, plus a game room, restaurants & bars.
4.50 (7.2K reviews)
Red Roof Inn Austin - Round Rock image
2
Red Roof Inn Austin - Round Rock
Hotel
Straightforward quarters in an unpretentious budget hotel featuring Wi-Fi & parking.
$58/night
3.40 (1.5K reviews)
Austin Marriott North image
3
Austin Marriott North
Hotel
Relaxed hotel with free parking, plus a restaurant, a coffee bar & an indoor pool.
4.30 (1.4K reviews)
Wingate by Wyndham Round Rock Hotel & Conference Center image
4
Wingate by Wyndham Round Rock Hotel & Conference Center
Hotel
Casual hotel with an outdoor seasonal pool & a lounge, plus free hot breakfast & Wi-Fi.
$66/night
3.70 (1.2K reviews)
La Quinta Inn & Suites by Wyndham Round Rock North image
5
La Quinta Inn & Suites by Wyndham Round Rock North
Hotel
Suburban hotel offering an outdoor pool with a hot tub plus free breakfast, parking & WiFi.
$74/night
3.30 (879 reviews)
Last updated:
()