Coopers Plains Family Medical Centre image

Coopers Plains Family Medical Centre

Doctor Medical center Family practice physician General practitioner Walk in clinic Physician referral service

One of the Top rated Physician referral services in Brisbane City


Address

shop 14/123 Orange Grove Rd, Coopers Plains QLD 4108, Australia

Contact

+61 432 772 067

Rating on Google Maps

4.50 (168 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5 pm
  • Friday: (Australia Day), Closed, Holiday hours
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: George (21) practice (19) service (12) doctors (12) doctor (11) years (10) recommend (10) great (9) clinic (9) Coopers (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nikunj P. 1 year ago on Google
    Even though Riba George is really nice GP. Her husband George really has bad attitude and should be a receptionist which requires higher level of customer service.
    2 people found this review helpful 👍

  • 5/5 Kayla R. 6 months ago on Google
    We’ve recently moved a 30 min drive away, but happily travel back to see Lizy Varughese whenever we need to. Coopers Plains Doctors are friendly and thorough. We always feel seen and heard. Amazing Family Practice.
    1 person found this review helpful 👍

  • 5/5 Valentinas K. 8 months ago on Google
    Been going here for a few years and the doctors have been consistently really attentive and caring. I really appreciate the fact that they're thorough and take whatever concerns I have seriously. Always a good experience.
    1 person found this review helpful 👍

  • 5/5 DamirFirst L. 7 months ago on Google
    The doctors and the reception itself are simply approachable in every respect. Worthy of all praise. Thank you very much for that, a great group of people.
    1 person found this review helpful 👍

  • 5/5 Amanda T. 9 months ago on Google
    Just visiting in Brisbane and needed to get to the doctor asap for a medical check before a competition. Fantastic customer service and was able to get an appointment on short notice. George (the practice manager) was very helpful. Thank you so much team!
    1 person found this review helpful 👍

  • 5/5 Ange T. 8 months ago on Google
    We have been going to this Practice for the last 4 years. The Drs and George have been professional Friendly and have met all our needs. We would definitely recommend this Practice to anyone in the area
    1 person found this review helpful 👍

  • 5/5 allen v. 8 months ago on Google
    Great place, great doctors and great medical advice. The doctors are brilliant with kids and adults alike and George is super organised and prompt with appointments and follow ups
    1 person found this review helpful 👍

  • 5/5 Ev C. 1 year ago on Google
    Dr George has helped me for a few years now. She is a great doctor and checks things out thoroughly. The business manager George is always very polite, friendly and helpful with booking appointments and following things up in a timely manner. Highly recommend this practice.
    1 person found this review helpful 👍

  • 5/5 Tiana A. 8 months ago on Google
    Best family practice 😁 have been coming here since they opened. Absolutely best doctors a mother could ask for, always go beyond for there patients.
    1 person found this review helpful 👍

  • 5/5 Ruth De b. 6 months ago on Google
    We have been attending the practice for many years now. I have recommended the practice to a number of families who have been attending the same practice and like me are happy with the service, care and commitment to patient care. Nothing is ever an issue, George goes over and above to accommodate clients needs depending on the urgency of requirements and availability of the doctors.
    1 person found this review helpful 👍

  • 5/5 Eva B. 1 year ago on Google
    I have been visiting this practice since it opened I have always had great experiences and would highly recommend them.George at reception is always helpful with my concerns. I see Dr. Lizzy and she always listens to my health concerns She never pushes me out the door and spends time with me. I am very happy with this practice.
    1 person found this review helpful 👍

  • 5/5 Anna W. 1 year ago on Google
    I cannot be happier with the health care my mother receives at this practice. Her doctors are very patient-centred, and take the time and effort to engage with public hospital specialists to ensure her complex heath issues are being followed up and managed appropriately. Together with the well run reception and exceptional and always helpful George, this practice provides standout care.
    1 person found this review helpful 👍

  • 5/5 Geetanjali M. 1 year ago on Google
    I found this clinic 3 years ago and was very fortunate to choose this. It was an amazing experience with all the doctors at this clinic. My health concerns are always well handled, very satisfying experience throughout. I recently moved to other state and I am missing their service and care. I really appreciate the customer service skills of George. He is always ready to extend his help to all the patients at the clinic. Thank you, George, for your assistance:-)
    1 person found this review helpful 👍

  • 5/5 Bhavishya B. 4 months ago on Google
    Have been attending this practice for couple of years now. All the doctors and staff (George)are doing a great job. Dr Reeba is very understanding and listens to your concerns. She takes time with the patient to help them with their health issues! I HIGHLY recommend the clinic to everyone looking for a GP.
    1 person found this review helpful 👍

  • 5/5 escuse may (. 1 year ago on Google
    Great family clinic. Very helpful with any needs or concerns. Wait times can occasionally be long but it’s worth the wait. Highly recommended
    1 person found this review helpful 👍

  • 5/5 Renee 1 year ago on Google
    Always so helpful with everything they do and George is amazing!!! He will go out of his way to help everyone. Dr Reba George is great woman's doctor if you need one.
    1 person found this review helpful 👍

  • 5/5 Glimar P. 1 year ago on Google
    Coopers Plains Family Medical Centre offers very professional service. On my visit, I was immediately entertained and my concern was promptly addressed by the staff headed by Dr. Reeba George. I would surely be coming back.
    1 person found this review helpful 👍

  • 5/5 Michelle K. 3 months ago on Google New
    Highly recommend Dr. Lizy who has been mine and my family’s GP for more than 15 years. Dr. lizy has always been kind, caring and compassionate in her practise.
    1 person found this review helpful 👍

  • 5/5 Renee E. 1 year ago on Google
    Lovely people, very caring and they always go the extra mile to help with prompt referrals and appointments. Dr Reeba George is very thorough as a Doctor and follows up on test results promptly. George on reception is always very friendly and accommodating when organising appointments and getting referrals sent out promptly. A small practice with a very personal touch.
    1 person found this review helpful 👍

  • 5/5 Mary M. 1 year ago on Google
    I’ve been going to this practice for a few years now and the service has always remained the same. I see Dr. Reeba George primarily and she has been nothing but kind and professional with answering all of my queries. The staff are always nice and easy to talk to in person and on the phone especially when asking if they can fit me in for a telehealth appointment for any scripts or request forms :) Amazing team and amazing service.
    1 person found this review helpful 👍

  • 5/5 Martyn R. 4 months ago on Google
    The business manager has excellent communication skills and you are never left wanting, George is certainly an asset to this Medical Centre. Martyn Richardson

  • 1/5 Akanksha K. 8 months ago on Google
    Money grabbing practice that will charge you $65 for surprise Telehealth appointment (that they never informed me they booked) that lasts less than 3 minutes, and provided no medical advice. They will also refuse to provide treatment all in one go so you are forced to book in another visit to obtain remaining treatment. The unethical manner in which the practice conducts itself is despicable. I would strongly recommend that you do not seek medical advice from this clinic. As you can see from the email the practice has responded with I asked to book a telehealth appointment and asked for how much it would cost- never recieved a response- confirming when the appointment was booked for or how much it would be- also I emailed them when they told me over the phone that I HAVE TO book an appointment with them to follow up even though I had recieved treatment from QEII. Despicable. Would not recommend

  • 5/5 Colleen J. 11 months ago on Google
    We have been very very happy over the years visiting Coopers Plains family practice. They have gone beyond for us, lovely respectful family. Friendly and caring ❤️❤️❤️❤️

  • 1/5 M. H. 1 year ago on Google
    I have symptoms of colon cancer, so today I called Coopers Plains Family Medical Centre and asked doctors if they could refer me to hospital for checkup and they refused. After asking me about my situation they said they DON'T ACCEPT NEW PATIENTS ANYMORE! I have just found out that some others of their patients being shouted and refused treatments by them. It clearly shows that this doctor has no empathy or consideration for his patients - a doctor with NO good heart! NEW PATIENTS, please STAY AWAY from THIS Medical Centre! Reply to this Response from the owner “Thank you for your feedback MH. Doctors are well within their rights to refuse unreasonable requests which cannot be substantiated clinically. Sorry if this was disappointing and we note your regular GP elsewhere refused the same too” My other doctor did not refuse me. He is 100% willing to help me but he is too far from my home. The reason I called this local GP as I live just a few minutes away from their clinic and that I searched google and found this GP has 5 star reviews. I thought they were good doctors who care about patients with their heart that's why I contacted them. They are not! I am also a business owner so I understand how important the feedbacks/reviews to business is and I have never given anyone else 1 star feedback. But now I think 1 star is still too generous to them. From what they have replied me above, now I feel lucky for not being their patients. Thanks God!

  • 5/5 Elodie A. 1 year ago on Google
    We really trust Coopers Plains Family Practice. Both doctors and staff are very helpful and understanding of the situation when health issues arise. They do their best to help people in our community and would highly recommend their service to other families.

  • 5/5 sue j. 1 year ago on Google
    Dedicated Staff, great administration, courteous, accommodating and valuable advice which I have received for the last five years. I would recommend their service to everyone. Well done!! Coopers Plains Family medical centre for dedication and faithfulness. Thank you very much.

  • 5/5 Hrisoula M. 1 year ago on Google
    I could not recommend Dr Reba, Coopers Plains Medical Centre more highly. This is a bulk billed medical practice, so no out of pocket costs to see a dr. The clinic has great availability with appts often available on the day of booking. Dr Reba is warm & knowledgeable & the clinic is really flexible and able to offer tele-health appts if you don’t need to come in. I’m really grateful to have a bulkbilling practice in my local area. Thanks to the centre for providing a valuable community service.

  • 5/5 Megan T. 1 year ago on Google
    Have had a few medical concerns where I was in urgent need of operation or in need of ambulance help with high blood pressure an doctor Reeba an Doctor Lizzy an George were there to assist they assisted me made me comfortable call my family an a ambulance an look after me 100 percent with no hesitation going above an beyond their duties to assist me on becoming better with my health. I recomend them to anyone. Kind Regards Megan Tyson.

  • 1/5 Tamara S. 1 year ago on Google
    Phone number on the website doesn't work - in fact it says it's disconnected. Other phone number doesn't get picked up. Try to book online like the phone message tells you and you cant book as a new patient, then if you pick returning patient it tells you the two female GPs don't bulk bill even though thats not on the website (yes it's on hotdoc or whatever booking site they use but it's not on the website itself so you don't find out until you try to book). What a waste of time. Also don't appreciate being so condescending in the reply. Yes you texted me and I'm leaving a review about the experience. Down to 1 star.

  • 1/5 Sarah G. 1 year ago on Google
    DO NOT GO HERE! The worst experience I have ever had with a doctor. Dr Cherian Varughese manner was absolutely disgusting and appalling. I went in wanting to get a prescription for my mental health and I was shouted at “why are you even seeing me when this is not urgent, you should only be here if you have chest pain”. He continued to raise his voice at me and not let me speak. I am a nurse and I have never heard a Dr talk AT a patient the way I was. He clearly has no empathy or consideration for his patients taking into account that my chart clearly stated SUICIDAL THOUGHTS. One would think that this is an urgent matter to get medication to help that patient not to commit suicide and let’s not yell at the patient for stepping into my office to ask for help.

  • 1/5 Cameron H. 1 year ago on Google
    First visit as couldn't get in with my other doctor. Reception was really nice. I needed help with ongoing breathing issues, doctor basically told me he couldn't do anything for me (sounded more like he didn't want to do anything at all). Recommended I go to Emergency. I asked what they would do if I went to the emergency? He literally told me that they wouldn't help me, that I'd be sitting there for hours as they wouldn't class it as a big issue and that I'd be sent home. He then proceeded to type what I told him, printed the info, handed it back to me an that was that. Felt pretty helpless at this stage. Was not impressed with the advice/ service. I don't believe a doctor would be so negligent.


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