2/5 Eleanor C. 1 year ago on Google
The
reviews
for
this
is
overrated
and
definitely
not
worth
a
4.4
rating.
The
view
of
the
apartment
is
really
nice
and
the
4
bedroom
apartment
that
we
were
allocated
had
a
view
of
the
beach
and
the
lagoon,
and
the
apartment
was
conveniently
located
to
the
beach.
That
is
where
the
positives
end.
There
are
a
number
of
improvements
that
is
required
before
we
would
consider
staying
here
again:
-
the
customer
service
was
appalling.
At
check-in,
our
group
had
some
issues
with
the
booking,
and
the
Asian
customer
service
officer
(had
a
black
earring),
was
not
empathetic
at
all,
and
gave
us
a
smug
look.
I
do
not
think
any
issues
deserves
this
kind
of
attitude.
Upon
requesting
to
speak
to
the
manager
of
the
hotel,
the
manager
did
come
and
speak
to
us,
assured
us
he
would
raise
this
with
the
GM
to
try
and
resolve
the
issue,
however
he
clocked
off
without
telling
us
and
let
us
sit
in
the
lobby
for
another
one
hour.
-
The
apartment
itself
is
spacious,
however,
the
rooms
are
not
sound
proof
or
light
proof.
Most
of
the
rooms
did
not
have
any
sort
of
black
out
curtain
and
the
sliding
door
in
the
apartment
lets
the
light
in
and
all
the
sound
in
from
the
living
room.
-
The
one
room
that
was
darker
has
no
window
however,
was
right
next
to
the
kitchen.
This
room
seemed
to
hear
running
water
all
night.
-
Two
dishwasher
drawers
is
provided
with
the
kitchen
however
one
of
them
was
broken
and
no
attempt
was
made
to
fix
it
by
the
apartment.
-
The
one
dish
washer
drawer
that
was
operating,
was
unable
to
wash
the
dishes
cleanly
-
I
think
as
this
is
considered
to
be
a
apartment,
this
should
at
a
minimum
be
a
good
working
appliance.
-
only
dish
washing
powder
was
provided
-
no
dish
washing
soap.
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