Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Frankie T. 1 year ago on Google
    I recently visited Port Campbell Visitor Information Centre as part of our institution's learning and research excursion, and I have to say, I was blown away by the knowledge, passion, and helpfulness of the staff. Many might think of them as just an information center, but they truly know what they're doing. What really stood out to me was the closing speech by Mark. He was inspiring and motivating, and it reinforced my desire to become someone who runs the tourism industry more responsibly. His words provided valuable feedback to the students and left us feeling positive and empowered. Overall, I highly recommend Port Campbell Visitor Information Centre to anyone who wants to have a meaningful and educational experience, or simply drop by to enquire about the local information. Thank you for the great work you do!
    1 person found this review helpful 👍

  • 5/5 Mark O. 6 months ago on Google
    Mark was exceptionally helpful in assisting me in making camping reservations at Cape Otway and in offering suggestions for camping and site seeing. Thank you!

  • 5/5 Fiona M. 5 months ago on Google
    This was one of the best customer service experiences ever at a visitor information place. Nina you are a rock star!! We only had 1 day in town and you went above and beyond with giving us ideas to maximise our time in the area. When I mention our next stop you were amazing at giving us idea's on what to do on the way.

  • 5/5 V M. 5 months ago on Google
    We had the most amazing customer experience of our entire Australian trip in this small visitor center. You feel they care and love what they are doing! Please pass our BIG thank you to Nina who made our day and our girls are still talking about her.

  • 5/5 Gaël W. 8 months ago on Google
    I don't think I've ever been directed so well in an information site before! With a few hints on what we like and the time we had Nina pointed us the perfect itinerary in a matter of minutes with all the hints you could dream of (thanks for the tip on the sunset at Tower Hill wildlife reserve). Thanks for making our holidays the best 🙂

  • 5/5 EasonAE `. 6 months ago on Google
    Nina is the legend who gonna literally save you day! Peace of mind and enjoy your trips!!!

  • 5/5 Janine H. 1 year ago on Google
    Ten star customer service from the amazing Nina ( I think her name… young lady) very enthusiastic wise friendly efficient &informative. Helped me with everything I needed far and near to Port Campbell. Went above and beyond to help me . Fantastic to see her loving her work. Thanks a million ! YOU MATTER 😁

  • 5/5 Rongjun L. 2 years ago on Google
    Lovely staff, a lady provided us with very useful tourist information. Thanks again.


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