Sleep Clinic Services image

Sleep Clinic Services

Establishment service β€’ Home health care service β€’ Sleep clinic β€’ Medical equipment supplier

πŸ‘πŸ‘ I could not recommend Robyn and the team highly enough in regards to the take home sleep study and follow up analysis sessions. They handle everything for you from the GP referrals to the sleep physicians and truly make it a seamless experience. They really care about you and your sleep and you see... People often mention sleep, Sleep, Clinic, Services, recommend, Robyn, support, machine, team, process,


Website

www.sleepclinicservices.com

Contact

+61 1300 246 637

Rating on Google Maps

5.00 (603 reviews)

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Featured Reviews


Frequently mentioned in reviews: sleep (64) Sleep (46) Clinic (41) Services (36) recommend (27) Robyn (21) support (20) machine (18) team (16) process (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jordan S. 9 months ago on Google
    I could not recommend Robyn and the team highly enough in regards to the take home sleep study and follow up analysis sessions. They handle everything for you from the GP referrals to the sleep physicians and truly make it a seamless experience. They really care about you and your sleep and you see that in the clear communication from them. They give you amazing step by step walk throughs of how to do the study and attach the machine etc. super professional and with a lot of experience.
    4 people found this review helpful πŸ‘

  • 5/5 Damien H. 2 years ago on Google
    I wholeheartedly recommend the team at Sleep Clinic Services. They were able to diagnose my (rather severe) sleep apnoea with their quick and painless overnight in-home test, and for the last year and a bit, have been providing regular check ups to ease me into using my CPAP device. Darryn and Robyn have provided consistent, prompt and friendly customer service by email and phone and have always offered discounts on replacement or extra kit. They will help you adjust any settings from their end after a consultation period, and it is clear they put the customer and our comfort first. If you or someone you know is battling apnoea or snoring, give them a call!
    4 people found this review helpful πŸ‘

  • 5/5 Shelley E. 1 year ago on Google
    My experience with Sleep Clinic Services was 5star throughout. Am very thankful for Robyn especially for calmly talking me through the process over the phone when I was flustered as I was home alone and had only recently got out of hospital after a heart attack. The process was simple enough, I was just confused from being tired and under a little stress. All staff I have encountered either by phone or email have been professional and empathetic. Will definitely recommend.
    4 people found this review helpful πŸ‘

  • 5/5 Jo.pang50 6 months ago on Google
    Had a great experience with sleep clinic services. I had my test delivered to my house and after doing the test, i had it sent back. Delivery is super quick and I got my information way ahead of schedule. Big thanks to the sleep clinic team, they were very helpful and gave me good insight to my sleeping behaviour.
    3 people found this review helpful πŸ‘

  • 5/5 Domino P. 8 months ago on Google
    My experience with Sleep Clinic Services was fantastic. All the staff are helpful, caring and quick to respond to any questions. The whole process was done without any issues and I would highly recommend their services to anyone having issues with their sleep.
    3 people found this review helpful πŸ‘

  • 5/5 Andrew B. 1 year ago on Google
    Outstanding results after only one month treatment. Great customer service, prompt responses and accessibility to a consultant. Can’t recommend Sleep Clinic Services highly enough. Thank you.
    3 people found this review helpful πŸ‘

  • 5/5 Rodney D. 1 year ago on Google
    Life Saver!! Highly professional, experienced clinicians and staff. Nothing is too much trouble, day or night. The CPAP machine has been a game changer in my life. I am sincerely grateful to Sleep Clinic Services. Michelle Giles Olympian 1992
    3 people found this review helpful πŸ‘

  • 5/5 Ricky A. 1 year ago on Google
    I have been a customer of Sleep Clinic Services for about six years and have had nothing but outstanding service from all the staff, especially Robyn Fowler. Robyn goes above and beyond to assist me with any issues I have with my sleep care. Nothing is too much trouble for her. She is always a breath of fresh air at the end of the phone when I speak to her. I would highly recommend Robyn and Sleep Clinic Services to any person who is looking for help with their sleep apnea issues.
    3 people found this review helpful πŸ‘

  • 5/5 Darren S. 1 year ago on Google
    I'm so happy I went down this path. Sleep Clinic services were able to assist me doing my sleep study at home with all the information provided making it easy. No chasing up of anything. Sleep Clinic Services and there Staff (especially Annette) have done a wonderful job to set me up to get better nights sleep for the future. Thank you so much. Happy days :)
    3 people found this review helpful πŸ‘

  • 5/5 Doug S. 1 year ago on Google
    I would like to give this service a 5 star rating. The reason on doing so as I needed help on knowing if I had sleep apnea as I have been suffering badly. And I am glad I chose Robyn Fowler as my Sleep doctor as she thoroughly went over everything with me in such clear and detailed information. She took her time and didn't hesitate to ask me any questions and listened to me and made sure I had a great understanding of my results and everything that followed. Very friendly and honestly she made me feel very calm, comfortable and also very happy. The company themselves are quick and efficient in replying and are all abouts your needs. As I spoke to Robyn today she discussed the treatment I needed and also while on the phone I ordered my cpap machine. I have already received an email saying it will be here tomorow. How quick is that and that my sleep will be soooooooooo much better. Tha k you again Robyn so much and thank you Sleep Clinic Services. I appreciate you and recommend you. 5 stars 10/10
    3 people found this review helpful πŸ‘

  • 5/5 Neil F. 2 years ago on Google
    My only regret is not having got hold of Sleep Clinic Services years ago! The whole process has been easy with the information and guidance I've received from them. Nina is a fantastic sleep therapist who was able to explain the results of the initial sleep study to me in clear way and therefore gave me the confidence to go ahead with Sleep Clinic Services' recommendation to invest in a CPAP machine. The immediate benefit of the CPAP therapy has been a complete cessation of snoring (much to my wife's delight) and reduction of apnoea events, resulting in a clearer mind and less fatigue during the day, with the promise of more improvement to come. If you're currently on the fence about engaging Sleep Clinic Services, I'd suggest getting hold of them straight away so as to be able to start your treatment as soon as possible!
    3 people found this review helpful πŸ‘

  • 5/5 Angus S. 8 months ago on Google
    The crew at SCS provide quite a remarkable service. From my first phone consultation to receiving my first sleep test, they provide a genuine caring service, with easy instructions and great communication through both email and text. Cant wait to get my results back - Cheers!
    3 people found this review helpful πŸ‘

  • 5/5 Peter L. 1 year ago on Google
    Sleep Clinic Services are excellent. I’ll be honest as I was skeptical about the service at first but have to admit all my concerns were washed away immediately. The entire team are friendly, helpful, knowledgeable and kind and are always available to assist. My therapist, Robyn, has always been so supportive and over the years I’ve been dealing with her, has been so amazing. Nothing is a problem and I always get the best service I could want. A huge thank you from me. I sleep soundly every night now and my sleep apnea is virtually gone.
    3 people found this review helpful πŸ‘

  • 5/5 Nancy M. 7 months ago on Google
    Sleep Clinic Services offered wonderful care when I needed a sleep study at home. Every step of the process was handled with the utmost sensitivity, while I was provided with all the information required to move forward with a clear understanding of my diagnosis. Highly recommended!
    2 people found this review helpful πŸ‘

  • 5/5 Anthony C. 7 months ago on Google
    Sleep Clinic Services are an Awesome bunch of people witch give people like myself a better life sleep is so important and these awesome humans are going above and beyond to help others in need and for that I would like to thank each and every one of you and give you all big hug for caring it means so much
    2 people found this review helpful πŸ‘

  • 5/5 joel s. 7 months ago on Google
    Great help getting my sleep on track and keeping it there! At home exam is easy to set up, great help with machine setup and maintenance. Would recommend!
    2 people found this review helpful πŸ‘

  • 5/5 Paul H. 7 months ago on Google
    My experience so far has been great. A good initial call, scheduled in the sleeping test and just had my test brought forward which was great. Looking forward to working with Sleep clinic.
    2 people found this review helpful πŸ‘

  • 5/5 Belinda L. 6 months ago on Google
    Looking forward to doing my sleep study to help me find some answers! Justine was extremely helpful and the process of booking was very easy and straight forward, the fact I can do a sleep study in the comfort of my own home is great, I don't sleep well as it is so it is an amazing benefit to have that opportunity!
    2 people found this review helpful πŸ‘

  • 5/5 Eric M. 8 months ago on Google
    I have dealt with Robyn from day 1. Was a bit hesitant changing machines but the transition and assistance was excellent. Would suggest to go with this crowd as they are very professional and 3 yrs later still do follow ups to ensure welfare and workings of machine.
    2 people found this review helpful πŸ‘

  • 5/5 Daniel W. 7 months ago on Google
    An absolutely fantastic experience with sleep clinic services, they have been prompt, and extremely helpful throughout my diagnosis and treatment plan. Would recommend to anyone and everyone
    2 people found this review helpful πŸ‘

  • 5/5 Mat R. 7 months ago on Google
    Annette fro sleep clinic services was amazing to deal with. She made set up and adjustments to my needs and my machine effortless. Annette and the company made it hassle free to get started with cpap machine and they organised everything from start to finish and offer plenty of ongoing support. Would highly recommend this Annette and her team
    2 people found this review helpful πŸ‘

  • 5/5 Michael D. 5 months ago on Google
    I have been using the Sleep Clinic services for over 12 months now, I have been so happy with the team that has helped me get part of my life back. Darren and Robyn are such a pleasure to talk to and genuinely care about how my sleep is going. If you have any issues with your sleep, don't hesitate to do something about it.
    2 people found this review helpful πŸ‘

  • 5/5 Nick K. 1 year ago on Google
    I didn't realise how bad the quality of my sleep was, that was until I had a phone call with Annette one of the sleep therapists here. Annette was nice, to the point and gave clear solutions on how we can make my sleep better. So if you have problems with your sleep as well, do yourself a favour and make the call!
    2 people found this review helpful πŸ‘

  • 5/5 Ben Tisdell (. 1 year ago on Google
    I have consistently had great experiences with Sleep Clinic Services. Their professionalism and punctuality are top-notch, and they truly care about their patients. I highly recommend them to anyone in need of sleep clinic services.
    2 people found this review helpful πŸ‘

  • 5/5 Fred R. 1 year ago on Google
    The team at Sleep Clinic Services, specifically Alyssa and Justine, have completely filled my needs in the booking process. As a FIFO worker, we were able to efficiently communicate solely by email while I worked in remote areas. All that’s left is for me to snore my little heart out and have the results sent to me! How good is that!
    2 people found this review helpful πŸ‘

  • 5/5 Paul W. 1 year ago on Google
    From tired and confused to now running a global company. This would not have been possible without the Sleep Clinic and the especially Robyn. I was unaware just how bad a situation I was in nor how good I could feel. From my personal experience it was amazing what I got use too but team at Sleep Clinic Services helped me transition myself and now feel refreshed and on top of the world. From day one I knew Ihad SCS in my corner, every question I had was answered, information was provided in a way that I could understand and I truely felt supported and cared for and is why I could not recommend their services enough. Bless all of the SCS team, you have added vitality, clarity and years to my life.
    2 people found this review helpful πŸ‘

  • 5/5 Scott M. 1 year ago on Google
    My Endocrinologist provided a referral for a sleep company for a sleep analysis. I found Sleep Clinic Services on Google, I called them and within 1 day a device was arranged for me to conduct the sleep study from my home. The device was posted direct to me with a return self addressed express post. I followed the instructions both written with illustrations as well a link to YouTube videos for additional clarification if required. Sleep Clinic Services have been very thorough and their follow up services are 2nd to none. The results are due within 2 business weeks. I am very happy with my experiences with Sleep Clinic Services. The company that my referral was for still haven't contacted me I made 2 attempts to call them and got cut off the first time and the 2nd I got frustrated and hung up.
    2 people found this review helpful πŸ‘

  • 5/5 Alex and Lynn W. 1 year ago on Google
    I investigated a couple of organisations who offer at home sleep studies, and chose Sleep Clinic Services because I was impressed by their professionalism from the first contact with Annette, one of the care coordinators. Every step of the process was explained, streamlined, and exceeded my expectations. I was unsurprised to have confirmation that I not only have obstructive sleep apnoea, but that it's severe. SCS sent me a report after my data was analysed, and then I had a consultation with Darryn, the sleep therapist running my case. He explained the data, what it meant, and what my options were. I started using a continuous positive airway pressure (CPAP) machine less than a week later. Though expensive, by buying it through SCS I had, and continue to have, regular follow up. Although I was committed to using the machine, the daily contact with Darryn over that first week made a huge difference, not only to my comfort but also to my continued use of CPAP every night. I received a report every morning, gave Darryn an update on my experience overnight, and he then advised me if adjustments would be useful. As a result, I'm on a higher pressure, which has greatly improved the quality of my sleep, and I've changed from a nasal mask to the full face version (which is oddly more comfortable). I sought sleep studies because I knew sleep apnoea increased my risks of a stroke or sudden cardiac death. I didn't realsie that I would no longer wake overnight, wake up from dreams that I can't breathe, have no more morning headaches, and stop falling asleep during the day (not even in long meetings). I hadn't realised just how used to all these things I'd become until they disappeared. Knowing that SCS's support will continue, that I will continue to receive reports every three months, and tat I can contact the team if I have any questions or concerns, is a huge reassurance. I'm very deeply appreciative of the service SCS provides, and to their expert, professional, thoughtful and thorough team. I cannot recommend them highly enough.
    2 people found this review helpful πŸ‘

  • 5/5 Col R. 1 year ago on Google
    The team at Sleep Clinic Services are simply brilliant. From the moment I first contacted them regarding my sleep health I have been so well looked after. I would like to acknowledge the hard work that Robyn Fowler has been doing with me to ensure I have the best possible outcome for my symptoms. Robyn has exceptional client liaison skills and I can not recommend her highly enough as a point of contact if you are looking to improve your sleep health. As I have said to Robyn I would not be experiencing such amazing results without her guidance and support. Thanks again for all you’ve done for me, I’ll be forever grateful. Best Regards, Col
    2 people found this review helpful πŸ‘

  • 5/5 James C. 3 months ago on Google New
    Cant sing enough praise. From the first phone call Justine has been amazing. Really great service, very punctual in all aspects, has made the entire experience extremely easy. Cant recommend enough
    1 person found this review helpful πŸ‘

  • 5/5 Brett D. 3 months ago on Google New
    the support I have had from Annette has been extremely valuable in assisting me to get the best from my new machine. Thankyou so much I am already feeling much more alert during the day.
    1 person found this review helpful πŸ‘

  • 5/5 Colin M. 4 months ago on Google
    Highly recommend the team at Sleep Clinic Services. I felt supported every step of the process. Was great to talk in depth to someone about my test results and have them make sure I understood everything. Very grateful for the ongoing support. Thank You
    1 person found this review helpful πŸ‘

  • 5/5 Michael H. 3 months ago on Google New
    I completed a sleep study and agreed to go ahead with the plan provided by Sleep Clinic Services due to the severity of my sleep problems. The staff were amazing and arranged for my machine delivered direct and ongoing support. My first appointment with Darryn was informative and he made it easy to understand the report and what I needed. The ongoing support fron Annette was first class. She helped me do the initial set-up of my machine and reported back to me weekly, made remote adjustments and gave me confidence to keep going. Outstanding service. I would recommend Sleep Clinic Services without hesitation. My sincere thanks to Annette and the team. I'm sleeping like a baby.
    1 person found this review helpful πŸ‘

  • 5/5 Kelly T. 5 months ago on Google
    I chose Sleep Clinic Services a couple of years ago now to diagnose my sleep apnoea, and the process has been so easy especially because I don’t have to go out to any appointments, everything is done within the comfort of my own home. I have been dealing with Robyn from the beginning and she has always been so helpful and informative, always making sure to explain anything I’m unsure about and always calls exactly when the calls are scheduled for to the minute. 2-3 years on I am still having my quarterly appointments over the phone at no extra cost (due to paying for everything up front), and my apnoea results are amazing with regular use of the CPAP machine. Highly recommend this company.
    1 person found this review helpful πŸ‘

  • 5/5 Chirayu V. 3 months ago on Google New
    I have got excellent results after using the APAP. This has improved the sleep quality, treated my sleep apnea, made me more active and healthy . The team of Sleep clinic services is very supportive , responsive and caring.
    1 person found this review helpful πŸ‘

  • 5/5 Kretxeu 6 months ago on Google
    Amazing experience in my 1st screening call. Courtney was knowledgeable, very patient and made the whole process easy. I totally recommend exploring your options with Sleep Clinic Services
    1 person found this review helpful πŸ‘

  • 5/5 Michael N. 4 months ago on Google
    From the get go I felt nothing but professional support and constantly looked after and cared for. Not just a number . I've just finished the sign up process and it was the easiest experience with the best support . Honestly couldnt recommend the company enough and share praise . They are great and have i so much confidence that their going to help me succeed with the best support I could ask for . 5 stars are not enough .
    1 person found this review helpful πŸ‘

  • 5/5 Neil O. 7 months ago on Google
    The personnel at Sleep Clinic Services have always been helpful, polite and ready to offer any advice needed. Their regular check ins are helpful and make you feel valued. I highly recommend using this company for all your sleep issues.
    1 person found this review helpful πŸ‘

  • 5/5 Michael R. 7 months ago on Google
    I always have a great experience with Robyn and the team and have improved my sleep greatly with the assistance of the Sleep Clinic services with ongoing reviews, parts orders and advice over the years. Highly recommended and greatly appreciated.
    1 person found this review helpful πŸ‘

  • 5/5 Jenny R. 8 months ago on Google
    I have nothing but good things to say about Sleep Clinic Services as they have been fundamental in helping me with my Sleep Apnea diagnosis and treatment. The ongoing support has been unbelievable & I'm so grateful that my health has been restored through using my CPAP machine properly while following their advice. I had chronic health issues directly connected to my sleep apnea and required treatment by a neurologist & an ophthalmologist and they are amazed at my progress. I am so grateful to Robyn at Sleep Clinic Services; they really stand by their machines and their ongoing support is the best!
    1 person found this review helpful πŸ‘

  • 5/5 Tamara S. 8 months ago on Google
    I am SO glad that I found Sleep Clinic Services! I live rurally, and have tricky health anxiety issues, so when I discovered these guys would be able to conduct my sleep study in my home, including help with organising a G.P. referral, and at a fraction of the cost of an in-lab study, I was stoked. Everyone I have interacted with throughout the entire process has been kind, professional, and patient, especially Justine and Jenn. If I could give them more than five stars, I would. Thanks for all your help, guys!
    1 person found this review helpful πŸ‘

  • 5/5 Maurice T. 8 months ago on Google
    Life changing! Contacting Sleep Clinic Services for my snoring is the best choice I’ve made this year. Nina Hoven has been an absolute pleasure to deal with. Sleep clinic has made the whole process very easy and provided excellent support from start to finish.
    1 person found this review helpful πŸ‘

  • 5/5 Daniel W. 9 months ago on Google
    Best decision I've made in a long time getting in touch with Sleep Clinic Services. Finally getting a great nights sleep, waking up refreshed and more energised throughout the day. The ongoing support is great to make sure everything is working as it should be, rather than being left to figure it out yourself. Special mention to Annette who has been supporting me since I started treatment and has been extremely helpful with any questions or concerns that I've had. Would recommend to anyone who isn't getting good nights sleep or who suspects they may have sleep apnea.
    1 person found this review helpful πŸ‘

  • 5/5 Elena F. 10 months ago on Google
    I feel so much better when I wake up in the morning and throughout the day. The follow through has been amazing Annette has helped with any questions or concerns and been a great communicator.
    1 person found this review helpful πŸ‘

  • 5/5 pearl n. 9 months ago on Google
    With the initial assessment which I was able to do at home with telephone instructions and support from sleep services. I was found to have severe sleep apnoea. With clear instructions via phone I was able to set up my CPAP machine with personalised settings. This was two years ago and my daily health has improved dramatically. My nightly sleep pattern is recorded and Robyn my sleep services support person talks with me every 3 months and discusses my results. This follow up service is at no charge.I am forever grateful for the initial and ongoing support I receive and highly recommend Sleep Clinic Services.
    1 person found this review helpful πŸ‘

  • 5/5 Leanne F. 10 months ago on Google
    Awesome experience. So easy all done at home. The weekly reports to start with were great. My husband now has the machine set perfectly for him. He hasn’t slept this well in years. Absolute lifesaver. Thank you
    1 person found this review helpful πŸ‘

  • 5/5 Brady M. 10 months ago on Google
    Sleep Clinic Services were really helpful with understanding the process behind setting up at home and answered all my questions. I definitely recommend them to anyone wanting to understand their sleep patterns as they made me feel so comfortable throughout the process. Highly recommend
    1 person found this review helpful πŸ‘

  • 5/5 Jennifer W. 9 months ago on Google
    This service has been fantastic. The convenience of doing it in your own home is much less stressful than travelling 1000km to do this in a hospital. Staff were lovely & I felt very relieved after explaining the procedures to me..
    1 person found this review helpful πŸ‘

  • 5/5 Rhys J. 9 months ago on Google
    I called support for some consultation today and was greeted by Courtney. She was absolutely phenomenal to talk to! Very friendly and easygoing while also being professional and direct. Had an incredibly informative and productive call that lasted an hour. Courtney provided me with a wealth of knowledge and support that I have not seen from any other company in my life. Highly recommend!
    1 person found this review helpful πŸ‘

  • 5/5 Hayley C. 1 year ago on Google
    I have nothing but good things to say about Sleep Clinic Services. I’ve had my cpap machine for a year now and I have endless support from the Team. Robyn is fantastic and is always so helpful. Nothing is ever a problem and I feel like I’m in the best hands.
    1 person found this review helpful πŸ‘

  • 5/5 Sam S. 9 months ago on Google
    Just had my initial phone consultation and Jess was incredibly helpful and just all round wonderful! Can not recommend this sleep clinic enough! Very affordable and accommodating. Will be telling everyone I know who have sleep problems to book an appointment! So excited to finally get a good night sleep.


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