By far the worst Kmart store in Sydney. I visited well before midday, busy yes but not chockers by any means but this place is untidy, unorganised and an absolute dump !!! I snapped a few photos where I could but almost every aisle especially in the home wares area was no different. At least Big W and Target make an effort consistently tidying and stocking shelves. Making it a pleasant place to shop.. Heck even weekend markets are tidier than this!? Considering this is a 24hr store you'd think they'd employ enough staff to keep the shelves organised so not only it's visually appealing but you can find exactly what you need. Looks like no one has bothered to clean these up for days!

Horrible service. No one attends their phone store or head office. I wanted to find out if a certain item was in stock. But no one picks up calls ever. Tried many times. Today and several times in the past. I would like to give zero star if possible.

Went to two Kmarts (Stanhope & Rouse Hill) to find a clothing rack.. both said they had stock online and directed me to were they should be - then told me too bad if it’s not there. Went to my THIRD store - Bonnie from Blacktown checked the area, then proceeded to check out the back. Even though they had not been unpacked yet, she got me one off the pallet from the back. Thank you Bonnie for caring, your amazing customer service is much appreciated, 10/10 service - Give Bonnie a pay increase!

This store is open 24 hours which is a big advantage for busy people. There is ample parking at the same level and you don't need to take lifts etc. However there are too many people in this store and it feels the store is unable to cope with the number of shoppers. Store aisles have products strewn across and shoppers are very careless. I got a feeling that this store was a mess and the functioning could be greatly improved.

We went to kmart Blacktown on Monday night 11th Sept 2023 and it was absolutely disgusting. Clothes everywhere, paper, toys, you name it was on the ground. Not alot of team on. Needs a very good clean.

I called this morning to ask for a specific item to see if the store had in stock before placing a Click and Collect order through. On your website, it says “Our stock levels are constantly changing, we recommend calling ahead”. However, when I called - this woman in Sporting Goods called and had an attitude with her and disgusting manners. I was very kind at the beginning but she had made me very angry. I asked if they had any of the items I wanted before putting through an order. She had replied back to me with an incredible tone “Oh I don’t think so! But since I’m walking that way, I might as well check. Just letting you know that I we don’t do that, if you want to order it you’re going to have to take the chance in case someone else buys it.” I then replied “Yes that’s fine, I didn’t ask you to put it on hold, I just asked as per your website says to ask your stock levels beforehand.” And she abruptly replied “Yeah, but you said you want it to be out on hold so” Can you please reach out to your team members and have them coached with effective customer service. I am a professional in retail, I do understand the climate of Omni channel. However, I do also what I have been told - in this instance “We recommend calling ahead”. She might not understand where I was coming from, and that’s fine - but fix your tone and attitude because this is a place of business.

Young lady Tamara was very helpful in assisting me in finding the knit joggers. Her customer service was exquisite! Her assistance was very professional, navigating me through the store to help me find what I was urgently looking for.

I just had the absolute worst experience at this KMART! I was rudely harassed and accused of not paying for an item the checkout person watched me pay for. I was chased out of the store, yelled at, and he snatched my item out of my hand. I provided the security guard with my receipt as well as my bank statement clearly showing I had paid for this item. After providing several forms of evidence I was continually harassed and spoken to in such a rude manner. I am absolutely disgusted by this behaviour after a 10 minute encounter they realised they had falsely accused me and I received no apology. Absolutely not returning to this KMART.

It's a big mart. Almost all the daily life items for kids, youngsters,aged people and females you can find there. Electronics, photo frames, clothes, cycles shoes and a lot more things with different sizes you can find there. Even toys for kids you can get there. I haven't experienced but it was mentioned that it is operational for 24hours and I heard from friends too the same thing. You can purchase gifts from your loved ones there. The prices in Kmart are kind of less from all other brands in the market. You can see my attached picture to check what kind of items you can purchase there. I have tried to cove some of its portion. This mart have a big parking place there that I loved good thing about its location. Wheelchair assessibility is there and wheelchair assessible parking is also there... No groceries only daily use items as mentioned before.

Huge store by K mart at Blacktown. Ample parking area and the store operates 24 hours. Pleasing staff and cheapest products available. A lot of products including household items, apparel, footwear, toys, stationary etc. available at the store.

The state of the store is a worry. Trolleys full of rubbish scattered everywhere, items strewn across the floor in the stoor, damaged and stolen products, etc. I don't believe it's the fault of the staff, they seem understaffed. I've always had great customer service from them, very helpful, friendly and determined to help. Unfortunately the locals thrash the store and I don't think they have the manpower to clean up the mess.

nothing special just that it opens 24×7

Located in Blacktown behind Westpoint shopping mall. Excellent collection and stock of items when compared to Kmart at Parramatta. Reasonable prices as usual . Special discounts are always available on some products. Household utilities, clothing, shoes, makeup items, kitchen appliances, kitchenware and many more to choose from.

Kmart Australia is a well-known retail chain that offers a wide range of products, including clothing, home goods, electronics, and more. It's recognized for its affordable prices and has a strong presence across Australia. The company focuses on delivering value to its customers and has become a popular shopping destination for many Australians.

Omg what a bloody shambles this place is! If I was the Store Manager I'd be embarrassed. There were no baskets anywhere to be seen for customer use, the shelves of clothing are a mess, no staff attending to presentation or returns, nothing from the fitting rooms is put back, the makeup aisle is full of empty pegs a sign of no stock recovery & replenishment, there's a fridge running near the middle registers with not one drink in it. Probably the worst Kmart I've ever been in. The management team at head office need to visit this store on a Saturday or just unannounced to see it for what it really is.

I appreciate Kmart for its diverse product range and affordable prices. The store provides a convenient one-stop shopping experience, and I've found quality items in categories ranging from home goods to apparel. The customer service has been reliable, making my shopping trips enjoyable. Kmart's commitment to affordability without compromising on variety makes it a go-to destination for budget-friendly shopping.

6 self service check outs open with the front 6 closed. Check outs needing constant attention from a single employee. Line a mile long. There is nothing I need from K-Mart that would entice me to put up with that dreadful service. Dumped my goods and walked.

Just came in K mart Blacktown. Was looking for air pump. Ask one of the customer service representative Nicholas. Though it's very busy today, she helped me out very politely and solve my query with understanding my requirements. Thanks for such nice service.Happy new year

One of the best Kmart.. store is always well cleaned and stocked up. Best to visit during the daytime as there is enough staff to assist in case you need assistance! They have nice collection in their home department! Worth a visit!! Highly recommend! 👏🏼👏🏼

It appears that they're still struggling to maintain good stock levels. After looking around the appropriate section for the item I wanted, I asked a staff member where I could find it, I got a rude, short response before she turns away. Not the sort of response that encourages one to come back.

Great stock, staff are doing well but maybe less arguing around customers is required.

One of the best Kmart in Sydney, they are open 24 hours, great in size, collection is very good compare to other Kmart, they have almost everything stocked up and it's easy to figure out the things you're looking for... But stuff shortage in every section. No one to support or help to find anything. Very few stuff here n there. Some of my friends told me service stuffs are rude but honestly i didn't find any their service is average. Nice atmosphere and one of the clean Kmart in Sydney.

My recent trip was quite large. The store manager and staff assisted me with packing the cage, purchasing items and even assisted me to the car with a trolley. I was also able to access the loading dock for the bulk of my purchase. The staff were beautiful! The manager on shift was amazing and contacted me the next day to advise that items I needed had coming in overnight. (Not available in the original shop). It only takes a few seconds to make a lasting impression but this trip was awesome. Thank you guys ❤️