Aggies Aquariums image

Aggies Aquariums

Aquarium shop Aquarium Tropical fish store Goldfish store

😠 Just the worst for customer service, it’s not the first time I’ve walked in there and been completely ignored but it will be the last. We visited on Saturday morning and after FINALLY being asked “are you right?”, (about 10 minutes after walking into the shop, while other people who entered after u... People often mention fish, staff, great, service, helpful, Great, aquarium, friendly, range, tank,


Address

4/7/10 Research Rd, Pooraka SA 5095, Australia

Website

www.aggiesaquariums.com.au

Contact

+61 8 8359 7099

Rating on Google Maps

4.50 (512 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 5:30 pm
  • Saturday: 9:30 am to 4:30 pm
  • Sunday: 10 am to 4:30 pm
  • Monday: 9:30 am to 5:30 pm
  • Tuesday: 10 am to 5:30 pm
  • Wednesday: 10 am to 5:30 pm
  • Thursday: 10 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: fish (26) staff (17) great (15) service (12) helpful (12) Great (12) aquarium (11) friendly (11) range (10) tank (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Cassandra L. 2 years ago on Google
    Just the worst for customer service, it’s not the first time I’ve walked in there and been completely ignored but it will be the last. We visited on Saturday morning and after FINALLY being asked “are you right?”, (about 10 minutes after walking into the shop, while other people who entered after us were attended to) a staff member began to serve us eg took one fish from the tank, then proceeded to take a phone call (no issues as we know that the staff have to multitask) but when he sat down and made himself comfortable for the phone call it became very clear that as customers we meant nothing. Took my money elsewhere and will continue to do so because this business couldn’t care less.
    2 people found this review helpful 👍

  • 5/5 Val C. 1 year ago on Google
    Went to buy a new pump and filter for a home fish tank. Served by James. Very helpful and informative. Most impressed with the service I received.
    1 person found this review helpful 👍

  • 5/5 Mariitta L. 2 years ago on Google
    I have been going to aggies aquariums now for a few years, I found them to be so helpful with all my problems I was having with my 600 ltr goldfish tank, they were the only ones from around the area that had the knowledge to save my fish, every one else told me to add this, add that , do this, do that, but nothing worked, I was loosing a fish each month, did run there a lot of times to get my water tested, but I did learn a lot about testing the water.
    1 person found this review helpful 👍

  • 5/5 Peter P. 1 year ago on Google
    Great staff, incredible stock and unbeatable prices. Shop here! Do not go to nearby competitors it’s a waste of time.
    1 person found this review helpful 👍

  • 5/5 walter l. 2 years ago on Google
    Amazing service, excellent communication. I ordered a Dooa neo glass air 20x20 to ship to Sydney, it arrived in perfect condition thanks to the well bubble wrapped tank :) looking forward to my next order.
    1 person found this review helpful 👍

  • 5/5 Emma S. 4 months ago on Google • 77 reviews
    Fantastic in depth advice about all things pond and fish related. They are more interested in helping you get it right rather than just making a quick sale.

  • 5/5 Geoff H. 5 months ago on Google • 77 reviews
    Impressive customer service. There were challenges getting a part for a very old Laguna filter. The one they sent didn’t fit. The packaging had been wrongly inscribed by the wholesaler. Aggies immediately apologised and refunded the purchase. I’ll be shopping there again.

  • 5/5 Super F. 2 years ago on Google
    Excellent service, really nice examples of aqua scaping in different ways throughout the store and very informative with all aspects of maintaining a planted aquarium. The staff were quite happy to dedicate over 10 minutes providing great information to us, thank you.
    1 person found this review helpful 👍

  • 5/5 Kerri H. 2 years ago on Google
    Haven't had tropical tanks for years and decided to set up a little tropical tank. They had a good range of fish and plants. Prices have increased significantly in the last 25 years. Had to re-educate myself and stick with cheaper tough fish. 🐟 LOL
    1 person found this review helpful 👍

  • 4/5 Veronica W. 4 months ago on Google • 54 reviews
    Wow,what a place. Had something for everyone. Very informative about how to deal with an Algae issue. Reasonable prices.

  • 5/5 Anthony F. 4 months ago on Google • 39 reviews
    What can I say about it it is a great place to visit people are friendly great staff great invoice and just about everything you need is in one place

  • 5/5 Rebecca C. 6 months ago on Google • 33 reviews
    Great local with great variety or products and fish for Marine, freshwater (cold and tropical) and shrimp. Also have great variety of products for reptiles. Beautiful aquarium plants and corals and the customer service is great!

  • 5/5 Peter H. 3 months ago on Google • 13 reviews New
    They where very helpful, had the parts I need for my Pump, ect... very nice

  • 5/5 Jean S. 4 months ago on Google • 12 reviews
    Been going there for a few years. Staff are always very friendly and helpful. They have a large range of products and fish and offer advice if you ask for it. Jean

  • 5/5 Tran P. 1 year ago on Google
    Honestly best customer service and shop around. Always there to help and give advice, 5/5 would go back everytime.

  • 5/5 Zayd R. 1 year ago on Google
    Went in store to get some water tested today and had some issues with my results. The help Steve gave me was very informative, i would strongly recommend visiting Aggies, the whole team is great.

  • 5/5 Della B. 1 year ago on Google
    Very nice experience with knowledgeable advice when you have questions, the vast array of colourful fish is beautiful

  • 5/5 Kade G. 1 year ago on Google
    My absolute favourite for all my Aquarium needs! The very best Gravel and plant substrates in Adelaide! Has bought alot of joy into the gollan household, Thanks Aggie's! 🙈

  • 5/5 Shaun R. 1 year ago on Google
    Fantastic variety in fish, food, tanks and live coral. Tanks are kept very clean and exotic fish look very healthy. Great knowledgeable staff who will help with all your tank problems and questions

  • 5/5 Neo53 1 year ago on Google
    Very friendly and knowledgable team. Great range for all forms of marine life

  • 5/5 TheCrazyRanga 1 year ago on Google
    Fantastic range expert's and the best quality. Thanks guy keep up the good work

  • 5/5 Tash B. 1 year ago on Google
    Have bought all of our fish from Aggies and every time they are so helpful

  • 5/5 Richard W. 1 year ago on Google
    Fantastic staff, very friendly and insightful. Great place Fantastic advice and friendly service highly recommended 👍

  • 1/5 lany b. 1 year ago on Google
    Only one staff member on and it was busy until staff member/owner rocked up! About 2. Hrs after open time

  • 5/5 Britt W. 1 year ago on Google
    I drive 30mins for those aquarium store. Great helpful friendly team, that always find time for sound advice, best prices. Definitely recommend this team

  • 4/5 Taylor N. 1 year ago on Google
    Always enjoyed Aggies Aquariums even since I was a child, staff have always known their stuff and prices and quality have always been pretty good

  • 1/5 Lee P. 1 year ago on Google
    First Review 4 star: friendly knowledgeable Second Review 1 star: After hundreds of $ spent on fish, plants, food, chemicals and decorative objects over a year and a bit, we lost all of our fish ($1000 worth given size and colour) after being told to keep adding chemical after chemical because they weren't sure what was wrong with our tank, we essentially poisoned our fish. Devastated, we went somewhere else for advice, they went through our story start to finish, helped us start our tank from new and set up our filter media correctly (the filter we had are not set up correctly from factory).

  • 5/5 Jevan H. 11 months ago on Google
    We always love Aggie's a place everyone can trust

  • 5/5 Hannes Van Der C. 2 years ago on Google
    Great selection of aquarium accessories and fishes but the staff working there was alot more impressive than anything else. The guy, and I am sorry I don't recall his name, that told us how to begin an aquarium and what you need was so enthusiastic about what he does, it almost made me want to buy 2 tanks.

  • 4/5 Laura H. 2 years ago on Google
    Helpful team on the floor. Great range on stock , frozen foods. Live fish, and other aquarium needs. Recently brought a UV canister filter and am very pleased with the purchase.

  • 5/5 Ronald J. 2 years ago on Google
    Lots of Saltwater aquaria here, awesome corals polyps. Also great variety of plants for freshwater aquarium, lots of interesting and big fish here.

  • 5/5 Victor S. 2 years ago on Google
    Much friendlier service than other local fish store!!! Also good product selection, huge range

  • 4/5 Karen D. 3 years ago on Google
    We have 7 tanks and these guys supply all of them. From stock to substrate. Food meds decor the staff know there stuff.

  • 5/5 Courtney D. 3 years ago on Google
    Always helpful staff and full of knowledge. Aggies is always well stocked with a great variety of items. Their tanks are not over populated and always very clean which is really important to me. The prices are great too which always makes the trip worth while!

  • 5/5 Marc T. 2 years ago on Google
    I would say one of the best aquarium shop in North suburb. Very accomodating and also price competitive

  • 4/5 TRISHA B. 2 years ago on Google
    Lovely staff, always friendly and very helpful, wouldn't shop anywhere else Don't give 5 stars, you have nothing else to achieve

  • 5/5 South Scape Aquatica �. 2 years ago on Google
    Quickly becoming the go to store for aquatic plants based on varieties alone. Steve is your guy for plants.

  • 5/5 Lorraine B. 1 year ago on Google
    Young man here was very informative and very helpful. Will definitely be coming back for more supplies. Pricing very very good! 🐠🐟

  • 5/5 LEVIASUS 2 years ago on Google
    Best experience ive ever had at an aquarium store! Advice and service I recieved was fantastic and solved the issues I was having with my tanks.

  • 5/5 Tahlia P. 2 years ago on Google
    Just went in before and the staffs knowledge of their range was amazing - I didn’t catch the name of the guy that served me, but I really appreciated the time he spent educating me on the care of a species I haven’t kept before. A great bonus was the friendly and welcoming atmosphere 😁 definitely recommend Aggies for any aquarium hobbyist!

  • 4/5 Chennubhotla V. 2 years ago on Google
    Great variety of accessories and requirements for an aquarium. Good knowledge. Poor fish varieties. Customer service can improve - smile guys.

  • 5/5 Bailey H. 2 years ago on Google
    Great small S.A. buisness , wide range at competitive prices

  • 1/5 J P. 2 years ago on Google
    Terrible customer service, don’t acknowledge you when you walk in the door, nobody asks if you need any help, overall need to learn the basics of retail sales and how far a friendly hello or smile can help a sale. Lost my business due to their poor attitude. Would give 0 stars if a could

  • 5/5 Guy M. 2 years ago on Google
    Really helpful people, great prices, good range of stock, really did go above and beyond to help us, Covid compliant and easy parking, thanks guys... :)

  • 5/5 Jojo J. 2 years ago on Google
    Great selection of plants, products and advice. I'll definitely head over here next time I am doing an Aquascape... Biggest selection of rocks and wood I've seen! 🌞

  • 5/5 Aaron C. 2 years ago on Google
    Fantastic store & owner/team ~ highly recommend! I drive just over 1hr each way to go see them! 👍

  • 5/5 jessie_chan 1 year ago on Google
    Really friendly and patient staff. They explain everything in details especially if you’re a beginner. Well priced items. I live far but I drive 20km to come to this shop.

  • 5/5 Daisy F. 1 year ago on Google
    Went there today to get some live black worms and anchor worm treatment. Spoke with Alyssa and Myles who were very helpful. Would recommend

  • 5/5 Shannon B. 2 years ago on Google • 1 review
    This is a great Aquarium centre, my fave in Adelaide. Great range of stock and attentive, knowledgeable staff. They seem to have larger, breeder quality fish then most of the bigger commercial chain petstores in my opinion. Pics are of fish or offspring of fish purchased and now thriving.

  • 5/5 Darren E. 4 months ago on Google • 1 review
    I’ve been going there for 20+ years, always helpful, great prices and keep a lot of locally bred fish which in turn supports the hobbyist. Highly recommended this shop.

  • 5/5 Christiaan Van T. 6 months ago on Google • 1 review
    Brilliant. Beautiful fish well taken care of and fantastic staff who genuinely care about the wellbeing in store. Enjoying our new fish and was really well bagged too to take home! Will be buying more sometime!


Call +61 8 8359 7099 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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