Myhealth St Helena image

Myhealth St Helena

Doctor Medical center General practitioner

👍👍 I would like to thank Dr Margaret Donohue for her many years of loyal service in the medical profession and at Myhealth St Helena (formerly the St Helena Mediplex). After 38 years in the profession she has decided to hang up her stethoscope and move into retirement. She has always been a pleasure to... People often mention staff, years, doctors, recommend, Helena, caring, doctor, Highly, friendly, clinic,


Address

212 Aqueduct Rd, St Helena VIC 3088, Australia

Website

myhealth.net.au

Contact

+61 3 9438 5666

Rating on Google Maps

4.90 (321 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 am to 7 pm
  • Thursday: 8:30 am to 7 pm
  • Friday: 8:30 am to 7 pm
  • Saturday: 9 am to 1 pm
  • Sunday: Closed
  • Monday: 8:30 am to 7 pm
  • Tuesday: 8:30 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: staff (17) years (15) doctors (12) recommend (10) Helena (9) caring (9) doctor (7) Highly (7) friendly (6) clinic (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 David F. 1 year ago on Google
    I would like to thank Dr Margaret Donohue for her many years of loyal service in the medical profession and at Myhealth St Helena (formerly the St Helena Mediplex). After 38 years in the profession she has decided to hang up her stethoscope and move into retirement. She has always been a pleasure to deal with as my GP and has been there during both good and bad times to assist with appropriate medical and general advice. Hope you enjoy the many years of relaxation ahead.
    3 people found this review helpful 👍

  • 5/5 Bo B. 3 years ago on Google
    St Helena Mediplex is quite the standard Medical Clinic. They have professional front staff and friendly doctors. However what makes them head and shoulders above all other clinics within neighbouring suburbs are doctors such as Dr John Smith. He is very friendly, professional, and caring doctor, despite receiving not so 'good' results he is always supportive and encouraging! Dr John Smith is definitely an asset to this clinic. Very highly recommended.
    2 people found this review helpful 👍

  • 5/5 Don E. 3 years ago on Google
    Excellent Covid safe service. Mediplex rebadged.
    2 people found this review helpful 👍

  • 5/5 Geoffrey D. 1 year ago on Google
    I was under the care of the excellent Dr john Smith (since retired ) for many years. He saved my life twice. i asked another local retired Dr (friend) who would best replace him he recommended Dr Melanie Tait. He was not wrong Dr Tait is brilliant very caring professional and extremely thorough. Highly recommended
    2 people found this review helpful 👍

  • 5/5 Geoff S. 1 year ago on Google
    To be honest, I’ve never had a bad/negative experience at this practice. * The location is perfect! * The layout of the clinic is perfect! * The front desk/admin staff are great! * The nursing staff are great! * Their time management skills are excellent! * All the Dr’s who I’ve consulted here (especially Dr Rose) are: - excellent in addressing your needs in the most efficient way possible, - very knowledgeable, - clear/concise, - respectful, - cheerful (where appropriate), - they never try to rush the consultation, - & are simply very nice people,
    2 people found this review helpful 👍

  • 5/5 Grant L. 8 months ago on Google
    Reception are always very friendly while juggling being busy. Doctors are more thorough and take the time needed as compared to bulk bill clinics. Worth the extra $ above Medicare rebate to get the significantly better service and care.
    1 person found this review helpful 👍

  • 5/5 Rhonda 6 months ago on Google
    I am very fortunate to have found this practice after my previous doctor retired. I have seen 2 doctors here and can honestly recommend this practice. They are lovely caring doctors who are prepared to go the extra mile to help. Reception staff are friendly, and they have a pathology nurse on site also. ❤️👍
    1 person found this review helpful 👍

  • 5/5 Amy H. 1 year ago on Google
    Gary Rose’s care and expertise in removing a skin cancer on my forearm was handled with great professionalism. The nurse assisting was excellent and the process to get to this point very thorough and thoughtful.
    1 person found this review helpful 👍

  • 5/5 VaughanAllan G. 2 years ago on Google
    While fully booked...went out of there way to fit my daughter in. Deep thank you to the reception staff.
    1 person found this review helpful 👍

  • 5/5 Aussie C. 3 years ago on Google
    Dr Rachel Patterson is someone I would definitely recommend; she is a genuine person who I always feel I won’t be judged by
    1 person found this review helpful 👍

  • 2/5 b v. 4 years ago on Google
    I really like two of the female doctors here, but won’t go any more because on average they run more than an hour late. And that’s on a good day. The reception staff are very unpleasant and it doesn’t change even when you e been going for years.
    1 person found this review helpful 👍

  • 5/5 Vera R. 3 years ago on Google
    Hi I MANAGED TO GET AN APPOINTMENT TODAY WITH DR.RACHEL PATERSON, WHO I FOUND TO BE SO CARING TO ME. SHE GAVE ME A THOROUGH CHECK OVER, AS I WAS ANXIOUS THAT I MAY HAVE PHNEMONIA. OF WHICH SHE RE ASSURED ME I HAD A VIRUS. ONLY. IT WAS HER CARING MANNER, AND EXPLAINING TO ME EACH STEP WE WENT, THANK YOU VERY MUCH .I APPRECIATED IT. VERA RUDDY. PPS.. ALSO. OUR DOCTOR IS.DR.GARY ROSE. HE LOOKS AFTER GORDON RUDDY AND I AND WE ALWAYS GET EXCEPTIONAL HELP, NOTHING IS A BOTHER TO DR.ROSE, AND HAS ALWAYS HELPED GORDON AND WE FEEL VERY CONFIDENT IN DR.ROSE ADVICE AND HELP AT LOOKING AFTER US.. THANK YOU. VERA RUDDY
    1 person found this review helpful 👍

  • 1/5 George D. 3 years ago on Google
    Got charged double ($151) because my consultation was more than 10 minutes. Another person paying at the same time was charged $60 because she rang her doctor to see if results had been received and had to make another appointment to discuss them.
    1 person found this review helpful 👍

  • 5/5 Janis Hannah (. 1 year ago on Google
    I have been a patient for 30 years and have always been happy with the wonderful doctors, nurses and ladies on reception. A special mention to Dr. Emma Jane Greenhill who is very caring, emphatic and treats you with warmth and respect, thank you Emma Jane. Thank you also to the other caring doctors I have seen and put me at ease. The practice is well laid out and the pathology unit with the very kind Tess is very convenient to have on the premises.

  • 5/5 Ange R. 2 years ago on Google
    I would like to thank Dr Greta for her kind follow up phone call the day after my telephone consult. Her concern for my well being was greatly appreciated. A wonderful gp

  • 5/5 Tina M. 8 months ago on Google
    I have been coming to My Health at St Helena for several years and the standard of Drs is magnificent especially Dr Rachel Paterson whom goes above and beyond with her level of care, patience, ability to listen and treat. The reception staff are always so welcoming and helpful too. Highly recommend if looking for a new GP

  • 5/5 christie b. 8 months ago on Google
    I love this practice. I've been coming here now for more than 15 years and my doctor Cheryl is incredible. If I can't get in with her I am always hapoy to be cared for by any of the other doctors too. Highly recommend

  • 5/5 Emily M. 7 months ago on Google
    My daughter and I have had some recent visits with Dr Celeste and she is just wonderful. A really lovely lady. So thorough, caring, honest and professional. Highly recommend

  • 5/5 Anne S. 6 months ago on Google
    My husband and I have been patients at St Helena Myhealth for over 20 years and in those years we have seen a few different doctors who have all been great but I must say we are so impressed and very happy to call Dr. Rylie Wallace our doctor. She explains things in a very clear and thorough manner, is always kind, friendly and never hurries the visits. The staff at reception are really lovely too. I would highly recommend this clinic to anyone and everyone.

  • 5/5 Laura R. 6 months ago on Google
    I’ve been seeing Dr. Rachel Patterson for years and is always very thorough and able to help. When Dr. Patterson was on maternity leave I used a multiple other doctors from St Helena Mediplex for my kids and husband in which all I can highly recommend.

  • 5/5 Lori C. 5 months ago on Google
    I have been coming to My Health at St Helena for many years and the standard of Drs is exceptional. I'm blessed to have Dr Melanie Tait as my doctor, her ability of care, patience goes above and beyond for her patients. The reception staff are always so welcoming and very helpful too. Highly recommend this clinic

  • 5/5 Brittany G. 9 months ago on Google
    Dr Rachel Paterson is always so lovely and is a pleasure to see! Do not have a bad word to say about her :)

  • 5/5 Briohny E. 10 months ago on Google
    My daughter had he 4 year old immunisation today and nurse Robyn was so gentle and kind. We also see Dr Tait and think she is amazing! Myhealth St Helena is definitely worth the visit.

  • 5/5 Tamlyn K. 10 months ago on Google
    Saw Dr Gary Rose after my daughter face planted on the concrete. Was seen immediately and such a lovely manner. He showed compassion and gave detailed information. Nurse was also exceptional.

  • 5/5 Louise G. 1 year ago on Google
    I saw Cheryl Catterall for my flu shot, scripts, blood test slip, referral and a quick discussion re my health; and as usual Cheryl efficiently and quickly managed to do all this in record time and more importantly she still took time to answer any questions I had regarding my health. She is an amazing caring person.

  • 5/5 Lisa H. 1 year ago on Google
    Always have a great experience at My Health St.Helena. Dr. Melanie Tait is a wonderful GP, very knowledgeable, caring and supportive. I highly recommend her and the clinic.

  • 5/5 Bryan A. 3 years ago on Google
    After a simply appalling experience elsewhere in Greensborough, we are very pleased to make the acquaintance of Dr Mel. Totally recommended, a gem of the first order! 😘

  • 5/5 Kylie B. 1 year ago on Google
    My kids and myself see Dr Rylie Wallace. She is always thoughtful and does not rush through discussing any issues that we have. Front end staff were again helpful. My experiences here are consistently positive.

  • 5/5 Rosie F. 11 months ago on Google
    Doctors are very thorough and show compassion. Dont have to wait half an hour for your appointment. And even though all surgeries are extremely busy at the moment, they have a good system in place where if you call early in the morning you can usually get an appointment .

  • 5/5 Sarah B. 1 year ago on Google
    I have found all staff to be pleasant, efficient and kind. My Dr is extremely knowledgeable and very kind - excellent advocate in difficult situations and as with all staff, deals promptly and consistently with paperwork, information and communication - literally saved my rapidly diminishing sight and set me up for the best possible outcome. Effective, empathetic and efficient!! It’s always clean, tidy, well lit and not crowded. Despite all the staff being great - I expect they don’t make appointments to constantly overlap. This practice excels in all areas ✨⭐️✨

  • 5/5 Melanie G. 1 year ago on Google
    Friendly staff and GP’s. Very experienced and take their time to listen and don’t try to push you out the door. Highly recommended

  • 5/5 Vera R. 1 year ago on Google
    Dr rose always very helpull.hes such a pleasant doctor proffessional always. Thank you dr rose vera gordon ruddy for alwsys taking good cate of us thanks. Vera.

  • 5/5 Tonia A. 1 year ago on Google
    I have been a patient with this clinic for many years and never had any problems with the staff or doctors. I find them friendly, professional and try to accommodate your needs.

  • 5/5 Kim H. 1 year ago on Google
    Amazing caring staff for my son after he split his chin open. Quick, efficient care with a jelly bean at the end to sweeten the deal. Highly recommend.

  • 5/5 Robyn F. 1 year ago on Google
    I’ve been a patient for 25 years. I’m very happy with all the staff and want to thank the receptionists for their help over the years and obviously the doctors. I must admit it’s harder now to get an appointment than it’s ever been and sometimes need to go elsewhere. But here is always my first choice.

  • 1/5 Northside Tree and Stump R. 1 year ago on Google
    The new receptionist has zero customer service skills, she’s rude and has no empathy. She’d be better suited to working in an abattoir.


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