The ratings for this place live true to their reputation. Abe and Sam at On Duty both have a vibrant and bubbly personality.... making their customer service skills phenomenal. These guys go above and beyond to satisfy their clients. Myself included. Upon receiving my car, it was left looking clean and flawless. They also went out of their way to remove some other dents I had on my car. The before and after shots can show the exceptional service they provided. Highly recommend that you take any of your fix up jobs to these guys!

Anyone looking for the best in the industry needs to call On Duty Panels right now. You have found the right place, stop wasting your time calling anyone else. As long as On Duty Panels are in business I'm never taking my cars anywhere else again. Thank you to the On Duty Team for the work on my Civic, you've got a customer for life.

I cannot put into words how blown away I was by this family owned business. They went above and beyond on what they did to the van and it was left looking brand new. Aside from the quality of their service, just the extra miles they went to in making the van look like new was incredible. During COVID and all the tough times that people are going through at the moment, these guys are a solid reminder that people can be amazing. Thank you so much to Sam and the team! We will be back.

A special thankyou to the guys at On Duty Panels for the outstanding factory finish paint job. Highly recommended.excellent and great customer service

Did excellent work on my Ford Falcon, Excellent Paint work on the Canopy. Very high quality workmanship, 10/10

So professional and friendly they helped me out with great advice. As well as great service. I will always take my cars to these guys they go the extra mile to help there customers. Cant fault them

really funny bloke and fixed our car in 3 days. insurance wanted to fix it for 9k but they did it for just over 1. would definitely recommend

Cant thank Sam and the guys enough for their work on my car , quick reliable service even offered me a hire car and detailed the car inside and out . Outstanding work couldn't recommend enough !

Abraham has the highest quality customer service while Sam is also very good at his job as a smash repairer. They did a great job repairing my car in 2020 and my recent dealings with them has been really good aswell. I would highly recommend them to anyone and would gladly use their service again in the future.

Never met a nicer group of guys Car was better than when I bought it inside and out. Very professional and attention to detail is amazing ! Highly recommend using ON DUTY PANELS

Best in the business. Highly recommend these guys, especially if you love your car. I drive over an hour and its worth it every time. They will treat your car like its their own.

Amazing quality of service and Unbeatable quote prices. No other automotive panels repairer/servicer comes even close. From my experience and dealings with them, I’m fully convinced that these guys are number one in not just Victoria but all of Australia.

Thank you to Sam and his crew for a wonderful job on my car! Couldn’t be happier. Excellent service, workmen-ship and customer service.

Excellent service, made my car like brand new im very pleased with the outcome. The costumer service is also very good, very friendly staff. lovely vibes all around.

I picked up my van and what a job! Looks like new again. Thanks to Sam and his team. They have my business for life.

Took my car to On Duty for some work Sam did a great job and also at a good price. Only complaint is with the wait time as they are quite busy, however I was offered a loan car while the car was there which makes up for this Would recommend and come to Sam again for future work 👍

I took my car around to MANY other local panel beaters before meeting sam at on duty panels, others would not touch my car for less the $1,800….. Sam was understanding and helpful, he found a solution for a fraction of that price, got my car back better than expected and did an excellent job. Even repaired other minor scratches and dints that that I Didn’t mention! Would highly recommend and will use him again. provided a courtesy car all on short notice also! Thanks guys

I recently had my car repaired at On Duty Panels and was extremely impressed by the level of service I received. The staff was incredibly friendly and helpful, and they took the time to explain the repair process to me in detail. The quality of the work they did on my car was outstanding and it looks brand new. I would highly recommend this shop to anyone in need of panel repairs. The attention to detail and customer service was excellent. I will definitely be returning for any future car repair needs. Five stars! Abe and Sam also make a great coffee

These guys are really good! I gave them my Tesla Performance to remove a couple of dents. They did such a perfect job I can’t tell where the dents were. They gave the car back washed and vacuumed. Keep up the great work fellas 👍🙌

Took my car to Sam after my accident . The repairs and painting that were done to my car were awesome . The attention to detail and finishing were above and beyond. 11 out of 10 from the repairs to the finished product. All staff that work there are friendly courteous and very professional at their jobs. Thank you .

Thank you for delivering an exceptional and quality repairs. Really happy with the outcome. Definitely recommend

Sam and Abe did great job sorting out insurance and hire car very professional thanks and repair work A1