I had placed an order of furniture which was supposed to be delivered in 2 days, but was not delivered. I called the customer service and they promised to call back in 20 minutes but never did. This is my second bad experience of buying from this store. Not a very professional behavior from the Kika team. Since there is no response from anyone posting this review hoping at least they would respond now !

Very nice store but I can’t say the same about their customers service. Few weeks ago I went to kitchens sales department and they were unhelpful at all! and not even try to respond in one English word. My German is very basic so I tried to explain that I want to make appointment with English speaker sales person to make my kitchen design and get a quotation but their answer was (leider nicht!) I spoke to three different sales persons sitting on different locations and they were all giving the unwelcoming response! I walked down to the receptionist and I explained to her what I need (She was very nice and willing to help) she called them and asked me to leave my contact number and someone will get in touch with me but they never did ! I wonder how a company as big as Kika they don’t really care about closing deals, sales leads and customers service while on the other side of cars park there is Xxxlut and Momex and giving very nice service; welcoming staff and serving everyone equally no matter if you are local or not !

If you are looking for creative ideas and competency - you won't regret visiting Kika Nord!

Quite a good selection of goods. Not so easy to park. Will visit again.

Purchased 1400 euros shoebox with mirror and coat hanger with delivery and montage in May, in July they delivered damaged furniture, I sent it back, in October they delivered the same damaged pieces from July, I sent it back, so after 6 months of waiting had to go to the shop 3 times to request money back (paid 50% in advance) as the customer service kept hanging up on my calls. UNBELIEVABLE!!!

bad service and rude staff, Specially the women staff. If one can’t be patient should stay at home, customers will ask questions and one needs to be patient.

Nice place. Great variety. Recommended.

Wie halt überall (Translated by Google) Like everywhere

Nettes Personal (Translated by Google) Nice personel

(Translated by Google) Quick and simple (Original) Rapid și simplu

Hast du etwas gekauft musst du es auch holen, aber es ist nicht weit weg (Translated by Google) If you bought something you have to fetch it too, but it's not far away

Hir ist man nur aufs Geld aus (Translated by Google) Here one is only out for the money

Sehr gut! (Translated by Google) Very good!

Fascinating 💚😍 must see!

Huge selection. Store with convenient arrival possibilities.

Huge store, provides the typical amenities.

Really poor customer service