Visitor Reviews


Frequently mentioned in reviews: hotel (16) room (10) stay (8) staff (7) parking (7) good (6)
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  • 3/5 Erik Jan van den H. 6 years ago on Google
    Nice hotel. Friendly personnel. Rooms small and old, no fridge, no spare pillows. There is airco however. The bathroom was great, modern and new. Very nice. If they start matching the rooms to their bathrooms... ;-)
    1 person found this review helpful đź‘Ť

  • 5/5 Anthony B. 5 years ago on Google
    Great friendly hotel rooms were adequate shower was awesome good comfy bed I would stay here again close to the town's centre
    1 person found this review helpful đź‘Ť

  • 5/5 Carol D. 2 years ago on Google
    We were so pleased with everything about the hotel. Pleasant, accommodating staff, wonderful breakfast included, comfortable beds, modern bathroom, very clean, and handy for walking everywhere we wanted to go. We would have been happy to stay more than one night. We wanted to go out for a walk before check out time, but were worried we may be a bit late getting back, so they kindly said, as the parking lot was not full, not to worry, so we checked out, loaded the car, and didn’t worry about being half an hour late leaving the parking lot. Very kind!

  • 4/5 Björn C. 1 year ago on Google
    Schlicht, sauber, Preis Leistung sind okay, fĂĽr einen Kurzbesuch jederzeit zu empfehlen

  • 5/5 Christine M. 2 years ago on Google
    Wir haben auf einer kleinen Rundreise hier einen Zwischenstopp eingelegt und uns sehr wohl gefühlt. Das gemütliche Zimmer und das Badezimmer wären geräumig und sehr sauber, die Betten sehr komfortabel. Freundliches Personal, gutes Frühstück. Die Lage ist bestens, um die Innenstadt zu Fuß zu erkunden. Gut gefallen hat uns auch die Möglichkeit, in der Bar einen Aperitif zu nehmen und am späten Abend nach der Rückkehr vom Abendessen noch einen Absacker zu trinken. Von uns eine klare Empfehlung!

  • 5/5 Hisham B. 1 year ago on Google
    Great experience for a one night stay

  • 4/5 Anya L. 2 years ago on Google
    Ugly rooms, but friendly stuff and convenient location with public parking

  • 5/5 Steve R. 2 years ago on Google
    Great hotel, good parking, easy walk/ drive into town. Two mins in car, 10 mins walking. Would benefit if there were Tea / Coffee making facilities in the rooms. Staff very friendly and helpful. I would definitely return.

  • 1/5 StĂ©phanie T. 2 years ago on Google
    We booked a triple room through Booking, upon arrival saw the room and were shocked. It didn’t look anything like portrayed, was small, stuffy, with a tiny window, and the cot for the third person was basically just a mattress on the floor. It also smelled moldy and my mom’s asthma was acting up right away. We decided we didnt want to stay at the hotel, explained this to the front desk and left. Because of the overall experience and look of the hotel which in our opinion does not reflect at all how it is portrayed online, we decided against asking for another room. The hotel charged the full price on my credit card after I left, which I understand is their right since I booked the room in the first place, but given the abysmal state of the room and the fact that we didnt even touch anything in the room is ridiculous in my opinion.

  • 3/5 Karen S. 2 years ago on Google
    Update: Changed review from 1 star to 3 because the hotel got a little better. If you want the air conditioning to "work" properly, you have to open the windows at night to let the cooler air in. Once the room is cooled down, the ac will do a decent job of keeping the room more pleasant. This also allows noise in so keep that in mind. Bed was very firm. If you have issues with joint and back pain you may want to consider bringing a mattress pad if you are driving. Breakfast buffet was good enough but it was the exact same every day, so you may want to plan for other options during a long stay. Location is pretty good but most restaurants that offer good food are a 15 minute walk from the hotel. Not a huge deal, but keep in mind that after a long day of sight seeing you may not want to walk 30 minutes round trip for dinner. Room service food is ok. It is what I would call heat and eat pre packaged food, so don't expect anything but a serviceable meal. 2 Tesla Electric charge points are an excellent value add and are worth the parking fee. Overall we found the hotel staff pleasant and helpful. We would possibly stay here again given that the number of hotels with "air conditioning" in Auxerre are few and don't offer the same amenities as this hotel. After this experience, we are now better prepared to accommodate our particular needs and make the stay even better.

  • 4/5 Luca B. 2 years ago on Google
    The location and the courtesy of the staff distinguish this hotel. I liked the furniture and the outdoor space available to guests. Excellent breakfast at a fair price. Clean hotel. Possibility to have dinner.

  • 2/5 Damien B. 3 years ago on Google
    It’s very rare that I leave a 2 star review. But unfortunately in this case, it’s deserved. No hot water for almost 24 hours. No apologies. Just. “Yes. Problem. No hot water”. Also, our stay included 2 free drinks (through VIP Expedia program). Well, that took 15 minutes to “validate” our 2 free drinks. No one knew anything. The staff didn’t know if the parking around the hotel was free, they just tried to sell us their own paid parking. The staff are also unfriendly. It is a huge regret to have stayed there.

  • 5/5 Cliff J. 5 years ago on Google
    The best comfy bed I've stayed in for a very long time, even my dog slept well...lovely atmosphere, would love to come back again.

  • 5/5 Catherine W. 12 years ago on Google
    Everything was pleasant, relaxing and made easy by a well-trained and professional staff. Good atmosphere, lots of charm, excellent value for money. Easy access from Paris (not even 2h journey either by motorway or train). Highly recommended.

  • 5/5 Rex A. 5 years ago on Google
    The perfect hotel to explore the lovely town of Auxerre and the Chablis wine region. Our room was very clean, stylish and comfortable with a good modern ensuite bathroom. The bar and lounge area was very agreeable and the staff were most attentive. Parking was convenient in their onsite garage and the town was short stroll away.

  • 5/5 Jiří R. 3 years ago on Google
    Fine Hotel in centre of Auxerre... The hotel personal and management are great. 24/7 room service. I will return gladly

  • 3/5 Hugo B. 3 years ago on Google
    Rooms are not very well insulated as you can hear all kind of noises coming from other rooms or corridors. Comfy bed an bathroom. Wifi is slow


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