1/5 Nina D. 1 year ago on Google
Don't
ask
for
a
balcony
room,
they
look
beautiful
but
you
will
end
up
with
no
sleep!
There
was
a
concert
right
outside
our
room
106
on
a
Thursday
night
(so
not
just
the
weekends)
the
hotel
didn't
inform
us
this
was
happening,
even
though
the
event
had
been
planned
for
some
time.
The
hotel
knowingly
doesn't
tell
their
guests
because
they
know
they
wouldn't
be
able
to
sell
those
rooms
and
they
believe
the
noise
outside
the
hotel
isn't
their
responsibility.
The
noise
we
incurred
went
on
until
4.30am,
we
had
a
plan
to
go
hiking
the
next
day
and
were
leaving
early
so
it
wasn't
a
case
of
just
joining
in
for
us!
We
did
speak
to
the
hotel
staff
at
length,
they
know
they
have
a
problem
with
these
rooms
but
don't
believe
its
their
responsibility
to
inform
people
about
this
-
I
find
this
attitude
to
customer
service
frustrating
-
if
we
had
been
informed,
we
would
just
have
chosen
a
different
room
or
different
hotel.
If
noise
doesn't
worry
you,
then
its
a
nice
hotel
in
a
central
location
but
if
you
want
a
good
nights
sleep,
chose
somewhere
else.
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