1/5 Shangwen C. 2 years ago on Google
Awful
experience.
Apparently
according
to
the
server.
there
was
a
problem
in
the
kitchen
with
Maine
lobster
tails
that
affected
the
whole
restaurant,
but
we
were
not
informed
of
this
until
about
a
half
hour
after
everyone
else
in
our
party
had
finished
their
food
(after
we
were
repeatedly
assured
that
it
was
on
its
way
and
would
be
here
any
minute).
They
offered
us
dessert
on
the
house
while
we
continued
to
wait,
and
wait
and
wait.
After
another
hour
of
waiting
(
wasted
total
of
2
hours
being
there
during
our
6
hour
long
drive
home
).
The
lobster
tail
is
still
no
where
to
be
seen.
we
gave
up
and
just
asked
for
the
check
and
walk
across
the
street
and
order
d
Panda
Express.
Should
have
gone
there
the
first
place
and
save
an
hour
and
half
of
time.
I
understand
issues
happen,
but
this
was
simply
the
worst
handling
of
a
problem
that
I
can
remember.
He
could
have
let
us
know
what
other
dishes
we
could
order
instead
of
the
lobster.
The
cluelessness
of
the
server
does
not
help,
he
does
not
know
what
to
communicate
and
just
kept
us
waiting
.
And
keep
reassuring
us
it
is
not
his
fault.
It
is
the
kitchen
😰
There
were
lots
of
other
shortcomings
as
well—there
is
no
silverware
anywhere
after
the
food
had
arrived,
we
had
to
ask
over
and
over
and
so
on.